Brand New Macbook keeps freezing on start up...

So, just bought my first MAC and having a horrible experience so far. Brand new computer right out of box froze on me on star-up (at the screen with the spinning thing and the apple logo). So I hold down the power down to restart it and then it boots fine. The computer works fine after that, but when i turn off the computer for a few hours and try to turn it back on, it freezes again at the same spot.
I called Mac support and they told me to re-install the OS using archiving option, did it and didn't solve the issue, and actually it gave me a Kernel problem after that... So I called again they told me to do a clean install... did it.. and still doing it... I have tried repairing the permissions or whatever and nothing, still freezes on start-up.
Obviously, they won't let me return it so I can get a brand new one, they want to try to repair it first. This is sad since the computer is not even 1 week old...
Anyone has any clue what the problem might be ? At this point to me it seems its a hardware issue, i don't think it's software...

I tried the fdsk and it did not work.
This morning i got a Kernel problem.
PANIC (CUP 0 CALLER 0X003A92A) or 1
UNABLE TO FIND DRIVER FOR THIS PLATFORM "ACPI"
DEBUGGER CALLED <PANIC>
There were a bunch of numbers and thing in between but you get the point... and as i was typing this message on my laptop, it froze, had to reboot it.
Here is the deal, which i don't think it's what's causing it since when i first turned it on without any of these plugged to it, it still froze on start but... I have the Apple pro keyboard and mouse attached to it, plus the Ipod cable + have it plugged to a Dell Monitor.
Would any of those things cause any problems ? I wouldnt think so, it better not because my sister's dell does the same thing and she has never had a problem with an external keyboard/mouse and monitor plugged in while turning on the computer...
Pretty sure this computer is just Dead on Arrival like someone said, the bad part is i bought it online at Apple store and i couldnt just walk in and return it...
Any other suggestions besides calling them and demanding a return ?
Thanks guys.

Similar Messages

  • Brand new Macbook Pro freezes after iTunes-update??

    Updated itunes to 10.5.1 last night and now itunes and my brand new Macbook Pro freezes whenever I open iTunes. I got it last week and it has worked perfectly, but now it freezes and has trouble finding the wifi. What to do?? Can I somehow undo the update?

    Is this Java based game Runescape? I experience the same crashes, ive tried using other things in-game other than the OpenGl and i still experience crashes, much more often when i have iTunes running while trying to play. Ive never had problems like this before, even while using older computers with much less memory, etc.. This is my first mac and id have to say it's not leaving a good impression. I planned to be able to play some games on this and consider Runescape requires very low CPU this is kind of sad that a Mac can't process it without crashing. Ive been reading lots of similar posts online and it sounds like Apple should be worried more about customer satisfaction than their own stocks. Hope something works out soon!!

  • Brand New MacBook Pro Freezes When Playing Games

    My sister recently received a brand new MacBook Pro courtesy of the University of Arizona and already she is having problems. When my sister plays a Java based game utilizing the Open Gl graphics plugin her computer will sometimes freeze after the graphics become distorted. during the freeze only the mouse will move and everything else is unresponsive, the only solution is to shut of the computer using the power button. All the updates have been installed and this doesn't happen any other time then when playing that game. This neither happens on her PC nor does it mine playing the same game. I'm not sure what the problem is and I would appreciate any help.

    Is this Java based game Runescape? I experience the same crashes, ive tried using other things in-game other than the OpenGl and i still experience crashes, much more often when i have iTunes running while trying to play. Ive never had problems like this before, even while using older computers with much less memory, etc.. This is my first mac and id have to say it's not leaving a good impression. I planned to be able to play some games on this and consider Runescape requires very low CPU this is kind of sad that a Mac can't process it without crashing. Ive been reading lots of similar posts online and it sounds like Apple should be worried more about customer satisfaction than their own stocks. Hope something works out soon!!

  • Brand new iPod keeps freezes all the time, Why?

    The problem started early this year with my old iPod classic (couple years old) was beginning to freeze all the time so I just thought it was time to get a new one so I did but the same probably happened straight away and just just died after 2 weeks of constant resting so I got a brand new replacement and the same thing is happening to this one too, my question is why does this still happen and how to stop it?

    You are still under warranty.  Call Apple Care, get a case number and keep it handy.

  • Brand new i7 keeps freezing

    I have had my brand new imac for less than a week, and it keeps freezing up at least 2 to 3 times a day while using Aperture 3 free trial or just using Safari. I have to shut it off completely using the power button. What should I do?

    Shouldn't need to on a brand new machine, but try using Disk Utility to do a Disk Repair, as shown in this link, while booted up on your install disk.
    You could have some directory corruption. Let us know what errors Disk Utility reports and if DU was able to repair them. Disk Utility's Disk Repair is not perfect and may not find or repair all directory issues. A stronger utility may be required to finish the job.
    After that Repair Permissions.
    No need to report Permissions errors....we all get them.
    If that didn't help try a new post in the Intel-based iMac forum.
    This forum is for the much older iMac G4's.
    Dale

  • New macbook keeps freezing

    I just bought the new macbook that came out and already I keep running into problems. While safari is running, finder would sometimes freeze, as well as safari. sometimes force quit won't work as well. Is it a hardware problem? Is anyone else running into this problem???

    I'm having a similar problem with my MacBook, I've had it for almost a year, working flawlessly with Tiger till a month ago when I installed Leopard. Since then and even after updating to 10.5.1 the machine freezes every 5 minutes or so no matte what you are doing in it or what programs are running, restarting or forcing the finder to restart doesn't really solve the problem. I've tried almost everything, closing all programs, closing bluetooth, closing airport, repairing permissions, repairing the disk, etc... Apple Hardware Test said the machine was OK and there isn't any log or process I can blame. activity monitor shows very low activity during this freeze periods. I just don't know what to do, the MacBook has rendered completely useless since I installed Leopard and I think I'm days away from restoring a disk image I kept before upgrading, the only problem with this is I will never know if the issue is solved with future upgrades. No other of my machines seems to be affected (MacMini Core Duo and G5 Dual 1.8 Ghz, both with Leopard as well).

  • Brand new macbook pro freezing

    I recently bought a new macbook pro for college, maybe in mid August. At first it was working fine, everything going okay, then it randomly began to freeze. If I was listening to music the music would get stuck repeating the same sound, the cursor would freeze, and the computer would become unresponsive. I haven't downloaded or done anything to the computer that would cause this kind of response.
    This is one of the panic logs I got (It froze less than five minutes ago) this ones from a couple of days ago.
    Interval Since Last Panic Report:  386492 sec
    Panics Since Last Report:          1
    Anonymous UUID:                    124CC178-586F-47BD-81E8-0311ED8A2BB3
    Sat Aug 18 23:26:36 2012
    panic(cpu 2 caller 0xffffff80002c4794): Kernel trap at 0xffffff7f824449b1, type 13=general protection, registers:
    CR0: 0x0000000080010033, CR2: 0xffffff80e3c8ae10, CR3: 0x000000011f468055, CR4: 0x00000000001606e0
    RAX: 0xffffff7f82444a84, RBX: 0x0000000000000077, RCX: 0x3b10000100411002, RDX: 0x000000000310a5e2
    RSP: 0xffffff80f1a839b0, RBP: 0xffffff80f1a839c0, RSI: 0xffffff801b7fe400, RDI: 0xffffff801a8db000
    R8:  0x0000000000000075, R9:  0xffffff7f8249e380, R10: 0xffffff80f1a8392c, R11: 0xffffff80f1a83930
    R12: 0xffffff80155f0c88, R13: 0xffffff801a8db000, R14: 0xffffff80d2656000, R15: 0xffffff801a8db000
    RFL: 0x0000000000010282, RIP: 0xffffff7f824449b1, CS:  0x0000000000000008, SS:  0x0000000000000010
    CR2: 0xffffff80e3c8ae10, Error code: 0x0000000000000000, Faulting CPU: 0x2
    Backtrace (CPU 2), Frame : Return Address
    0xffffff80f1a83660 : 0xffffff8000220792
    0xffffff80f1a836e0 : 0xffffff80002c4794
    0xffffff80f1a83890 : 0xffffff80002da55d
    0xffffff80f1a838b0 : 0xffffff7f824449b1
    0xffffff80f1a839c0 : 0xffffff7f82448f7d
    0xffffff80f1a83b00 : 0xffffff7f82445ed4
    0xffffff80f1a83b60 : 0xffffff800065593e
    0xffffff80f1a83b80 : 0xffffff800065621a
    0xffffff80f1a83be0 : 0xffffff80006569bb
    0xffffff80f1a83d20 : 0xffffff80002a3f08
    0xffffff80f1a83e20 : 0xffffff8000223096
    0xffffff80f1a83e50 : 0xffffff80002148a9
    0xffffff80f1a83eb0 : 0xffffff800021bbd8
    0xffffff80f1a83f10 : 0xffffff80002af140
    0xffffff80f1a83fb0 : 0xffffff80002dab5e
          Kernel Extensions in backtrace:
             com.apple.driver.AppleIntelHD4000Graphics(7.2.8)[6B02D782-A79F-399C-81FD-353EBF F2AB81]@0xffffff7f8243c000->0xffffff7f824a2fff
                dependency: com.apple.iokit.IOPCIFamily(2.7)[C0404427-3360-36B4-B483-3C9F0C54A3CA]@0xffffff 7f80887000
                dependency: com.apple.iokit.IONDRVSupport(2.3.4)[474FE7E9-5C79-3AA4-830F-262DF4B6B544]@0xff ffff7f808eb000
                dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[EF26EBCF-7CF9-3FC7-B9AD-6C0C27B89B2B]@0 xffffff7f808b2000
    BSD process name corresponding to current thread: Google Chrome He
    Mac OS version:
    11E2617
    Kernel version:
    Darwin Kernel Version 11.4.2: Wed May 30 20:13:51 PDT 2012; root:xnu-1699.31.2~1/RELEASE_X86_64
    Kernel UUID: 25EC645A-8793-3201-8D0A-23EA280EC755
    System model name: MacBookPro9,1 (Mac-4B7AC7E43945597E)
    System uptime in nanoseconds: 278111461906622
    last loaded kext at 193004510896: com.apple.filesystems.smbfs          1.7.2 (addr 0xffffff7f80794000, size 241664)
    last unloaded kext at 183198977189: com.apple.driver.AppleUSBTCKeyEventDriver          227.6 (addr 0xffffff7f8226f000, size 8192)
    loaded kexts:
    com.apple.filesystems.smbfs          1.7.2
    com.apple.driver.AppleHWSensor          1.9.5d0
    com.apple.driver.AppleMikeyHIDDriver          122
    com.apple.driver.AGPM          100.12.69
    com.apple.driver.X86PlatformShim          5.0.0d8
    com.apple.driver.AppleHDA          2.2.3f13
    com.apple.driver.AppleUpstreamUserClient          3.5.9
    com.apple.driver.AppleMikeyDriver          2.2.3f13
    com.apple.driver.AudioAUUC          1.59
    com.apple.driver.AppleIntelHD4000Graphics          7.2.8
    com.apple.driver.SMCMotionSensor          3.0.2d6
    com.apple.iokit.IOUserEthernet          1.0.0d1
    com.apple.driver.AppleSMCPDRC          5.0.0d8
    com.apple.GeForce          7.2.8
    com.apple.iokit.IOBluetoothSerialManager          4.0.7f2
    com.apple.Dont_Steal_Mac_OS_X          7.0.0
    com.apple.driver.AppleSMCLMU          2.0.1d2
    com.apple.driver.AudioIPCDriver          1.2.3
    com.apple.driver.AppleMuxControl          3.1.32
    com.apple.driver.ApplePolicyControl          3.1.32
    com.apple.driver.AppleLPC          1.6.0
    com.apple.driver.AppleMCCSControl          1.0.33
    com.apple.driver.AppleIntelFramebufferCapri          7.2.8
    com.apple.filesystems.autofs          3.0
    com.apple.driver.AppleUSBTCButtons          227.6
    com.apple.driver.BroadcomUSBBluetoothHCIController          4.0.7f2
    com.apple.driver.AppleIRController          312
    com.apple.driver.AppleUSBTCKeyboard          227.6
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
    com.apple.BootCache          33
    com.apple.iokit.SCSITaskUserClient          3.2.1
    com.apple.driver.XsanFilter          404
    com.apple.iokit.IOAHCISerialATAPI          2.0.3
    com.apple.iokit.IOAHCIBlockStorage          2.0.4
    com.apple.driver.AppleFWOHCI          4.8.9
    com.apple.driver.AirPort.Brcm4331          560.7.21
    com.apple.driver.AppleSDXC          1.2.2
    com.apple.iokit.AppleBCM5701Ethernet          3.2.4b8
    com.apple.driver.AppleUSBHub          5.0.8
    com.apple.driver.AppleEFINVRAM          1.6.1
    com.apple.driver.AppleAHCIPort          2.3.0
    com.apple.driver.AppleUSBEHCI          5.0.7
    com.apple.driver.AppleSmartBatteryManager          161.0.0
    com.apple.driver.AppleUSBXHCI          1.0.7
    com.apple.driver.AppleACPIButtons          1.5
    com.apple.driver.AppleRTC          1.5
    com.apple.driver.AppleHPET          1.7
    com.apple.driver.AppleSMBIOS          1.9
    com.apple.driver.AppleACPIEC          1.5
    com.apple.driver.AppleAPIC          1.6
    com.apple.driver.AppleIntelCPUPowerManagementClient          195.0.0
    com.apple.nke.applicationfirewall          3.2.30
    com.apple.security.quarantine          1.3
    com.apple.security.TMSafetyNet          8
    com.apple.driver.AppleIntelCPUPowerManagement          195.0.0
    com.apple.driver.DspFuncLib          2.2.3f13
    com.apple.iokit.IOSurface          80.0.2
    com.apple.iokit.IOSerialFamily          10.0.5
    com.apple.iokit.IOFireWireIP          2.2.5
    com.apple.iokit.IOAudioFamily          1.8.6fc18
    com.apple.kext.OSvKernDSPLib          1.3
    com.apple.driver.AppleHDAController          2.2.3f13
    com.apple.iokit.IOHDAFamily          2.2.3f13
    com.apple.driver.AppleGraphicsControl          3.1.32
    com.apple.driver.AppleSMBusPCI          1.0.10d0
    com.apple.driver.AppleBacklightExpert          1.0.4
    com.apple.driver.X86PlatformPlugin          5.1.1d6
    com.apple.driver.AppleSMC          3.1.3d10
    com.apple.driver.IOPlatformPluginFamily          5.1.1d6
    com.apple.nvidia.nvGK100hal          7.2.8
    com.apple.driver.AppleSMBusController          1.0.10d0
    com.apple.NVDAResman          7.2.8
    com.apple.iokit.IONDRVSupport          2.3.4
    com.apple.iokit.IOGraphicsFamily          2.3.4
    com.apple.kext.triggers          1.0
    com.apple.driver.AppleUSBBluetoothHCIController          4.0.7f2
    com.apple.iokit.IOBluetoothFamily          4.0.7f2
    com.apple.driver.AppleUSBMultitouch          230.5
    com.apple.driver.AppleThunderboltDPInAdapter          1.8.4
    com.apple.driver.AppleThunderboltDPAdapterFamily          1.8.4
    com.apple.driver.AppleThunderboltPCIDownAdapter          1.2.5
    com.apple.iokit.IOUSBHIDDriver          5.0.0
    com.apple.driver.AppleUSBMergeNub          5.0.7
    com.apple.driver.AppleUSBComposite          5.0.0
    com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.2.1
    com.apple.iokit.IOBDStorageFamily          1.7
    com.apple.iokit.IODVDStorageFamily          1.7.1
    com.apple.iokit.IOCDStorageFamily          1.7.1
    com.apple.iokit.IOSCSIArchitectureModelFamily          3.2.1
    com.apple.driver.AppleThunderboltNHI          1.6.0
    com.apple.iokit.IOThunderboltFamily          2.0.3
    com.apple.iokit.IOFireWireFamily          4.4.5
    com.apple.iokit.IO80211Family          420.3
    com.apple.iokit.IOEthernetAVBController          1.0.1b1
    com.apple.iokit.IONetworkingFamily          2.1
    com.apple.iokit.IOUSBUserClient          5.0.0
    com.apple.iokit.IOAHCIFamily          2.0.8
    com.apple.iokit.IOUSBFamily          5.0.8
    com.apple.driver.AppleEFIRuntime          1.6.1
    com.apple.iokit.IOHIDFamily          1.7.1
    com.apple.iokit.IOSMBusFamily          1.1
    com.apple.security.sandbox          177.5
    com.apple.kext.AppleMatch          1.0.0d1
    com.apple.driver.DiskImages          331.7
    com.apple.iokit.IOStorageFamily          1.7.2
    com.apple.driver.AppleKeyStore          28.18
    com.apple.driver.AppleACPIPlatform          1.5
    com.apple.iokit.IOPCIFamily          2.7
    com.apple.iokit.IOACPIFamily          1.4
    System Profile:
    Model: MacBookPro9,1, BootROM MBP91.00D3.B06, 4 processors, Intel Core i7, 2.6 GHz, 8 GB, SMC 2.1f170
    Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB
    Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 512 MB
    Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533643465238432D50422020
    Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533643465238432D50422020
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (5.106.198.19.21)
    Bluetooth: Version 4.0.7f2, 2 service, 18 devices, 1 incoming serial ports
    Network Service: Wi-Fi, AirPort, en1
    Serial ATA Device: TOSHIBA MK7559GSXF, 750.16 GB
    Serial ATA Device: HL-DT-ST DVDRW  GS31N
    USB Device: hub_device, 0x8087  (Intel Corporation), 0x0024, 0x1a100000 / 2
    USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0x1a110000 / 3
    USB Device: hub_device, 0x8087  (Intel Corporation), 0x0024, 0x1d100000 / 2
    USB Device: hub_device, 0x0424  (SMSC), 0x2513, 0x1d180000 / 3
    USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x1d182000 / 6
    USB Device: BRCM20702 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0x1d181000 / 5
    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821d, 0x1d181300 / 9
    USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0252, 0x1d183000 / 4

    Chrome is the cause of your panic. In System Preferences>Energy Saver...remove the check in the box to enable automatic graphics switching. See if the panics stop.

  • Brand new macbook pro does not start up am i doing something wrong

    well i went to the apple store and baught a brand new core i7 17 inch macbook pro i am new to apple and this is my first time purchesing an apple product when i got it out of the box i plugged it in and let it charge before turning it on then i turned it on and it made a sound but then it comes up with a picture of a folder on a gray screen with a questionmark and there is like a clicking noise from inside am i missing something because i ave never used one before or is this not normal thanks

    The clicking suggests you got a unit with a bad hard drive. Bring it back and exchange it for a another new one.

  • My brand new macbook pro freezes ALL the time

    Without even one single app running, this piece of garbage will freeze. I get the spinning pinwheel even when I open Finder. I have updated all software, don't game, never run more than two apps at a time, the two being iTunes and Safari.
    I don't know what to do, I've had the notebook for literally less than a month and a half, and I am SO SO SO disappointed to the point that I hate it and want to break it. I have about 5 minutes from startup before I have to hard restart the computer, and once I do, it just stays frozen once it wakes back up.
    I am at a loss, and any other message board I find is from 2011, where the "update" is that Apple has fixed the issue. My computer is by definition a worthless and useless two thousand dollar piece of machinery that I can't even use for longer than 5 minutes. I will not be purchasing another macbook. I just need to know how to deal with this one.

    You are still under warranty.  Call Apple Care, get a case number and keep it handy.

  • Brand new macbook pro freezing when on the internet and won't fix itself

    Three times tonight I have been on the internet and out of nowhere my macbook pro has frozen. I am unable to move the mousepad or click on anything or click out of the applications. I have to power off the computer to make it work again. How can i fix this? I have only had the computer for 5 days and I am confused at how this is happening already.

    Take it back and get a new unit. If they say "We Will Fix it' then Return it for FULL REFUND, you have 14 days from day of purchase to return it No Questions Asked, and then buy another New unit.

  • My 5 month old macbook keeps freezing up.starts.

    I cannot pinpoint any specific action that is causing it freeze up.  Once it freezes up, the only way to make it work again is to hold down the power button until it restarts.  After it restarts, it is very, very slow.  It has plenty of memory availability.  Also, once it freezes up, the battery becomes very hot.  I have the latest software updates. Any ideas?

    There could be any number of things that could cause this problem, both hardware and software related. First question is how much free hard drive space do you have? Assuming you have ample space left, create a new user account and see if this behavior continues in that account.

  • My brand new iPad keeps freezing - any suggestions?

    Just bought a new iPad, and after setting it up it tarted to freeze. having to reset it to get it going again. Works perfectly for a while but then freezes again.this has happened 6 times in the last 2 hours.

    First, try a system reset.  It cures many ills and it's quick, easy and harmless...
    Hold down the on/off switch and the Home button simultaneously until you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.
    If the Reset doesn't work, try a Restore.  Note that it's nowhere near as quick as a Reset.  It could take well over an hour!  Connect via cable to the computer that you use for sync.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."
    At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod.  As before, say "yes."  Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time.  If that happens, only the apps that are part of the IOS will appear on your device.  Corrective action is simple -  choose manual "Sync" from the bottom right of iTunes.
    If you're unable to do the Restore, go into Recovery Mode per the instructions here.

  • My new MacBook keeps freezing at the login. What possibly could be the problem?

    I have taken my computer to the store 3 times and the last time left it there for 4 days. Each time it miraculously works and there is no identified problem. I have not put any software on in for two months to see if it was the problem.  It randomly freezes at the login window and have to restart several times.  Anyone else have this problem?

    Are any wired peripherals connected? If so, disconnect them and test.

  • My brand new iMac keeps freezing?

    Hi,
    I have an iMac 27" late 2013 model, running OS 10.9.4, with 3.5 GHz i7, 32 GB of RAM and a 3 TB SATA hard disk drive (with 2.18 TB of storage remaining).
    I bought it less than 2 months ago from the Apple Online store, and have been using it up until now with no problems.
    Recently, the iMac began to freeze, at first the keyboard and mouse freeze, music playing in the background stops and no functions work, even after leaving the computer idle for 10mins - the only work around for this is to hold down the power button and reboot.
    I generally run music production software, iTunes, browse with safari, and use Parallels Virtual Machine running Windows 8.1 for gaming (obviously not all at the same time). I've had Parallels on my computer since the beginning, and install games often, but only recently my version of Windows 8.1 completely stopped working for absolutely no reason (failed to boot - EFI booting error would come on screen), so I had to fully re-install my version of Windows 8.1 on to the computer. This was a worry as I thought something may be wrong with my hard drive, but my Mac OS still ran perfectly fine, UNTIL it began freezing.
    As I said, I don't run all these programs at the same time, and usually only about 10-15 GB of CPU memory is being used when I am most active (checked with activity monitor). I've verified my disk in disk utilities and repaired permissions and there don't seem to be any errors.
    What could be causing my mac to freeze? How should I go about finding a solution? I've been thinking about bringing it to an Apple Retail Store but have doubts it will freeze while in an appointment, as the freezing is infrequent and intermittent, but it is completely ANNOYING.
    Any advice would be amazing,
    Regards,
    hmforward

    If the iMac is only two months old it is still under warranty.  Rather then messing around with it yourself you should just let Apple deal with it.
    If you really want to try diagnosing it yourself you will need to remove all the extra software you have installed, especially the games and work from a clean machine adding things back a little at at time to see what effect it has on the system.  You can also try running Etresoft: EtreCheck A free app that will examine your system. It may help to locate software that us causing the problem.
    But as I wrote above given the age  of the system you really should let Apple deal with it.
    regards

  • My brand new iMac keeps freezing, how can I fix this?

    I have only had my iMac for about a month and it freezes all the time. I can move the mouse but can't click on a thing. Does anyone know any possible solutions?

    I have had this happen to me twice in the past week. Right now is the 2nd time. I  can't click on anything on my computer. I have tried with my Wacom tablet and even plugged in a mouse ( my normal one is bluetooth). The last time the only thing that worked was rebooting with the startup dics and running utilities, but it has only been a week and it has happened again. The catch is that the first time it happened I was running Snow Leopard, but I upgraded to Lion several days ago. What the heck is going on with my iMac and how can i fix it? Can I still use the startup disc that came with the computer even though I now have Lion?

Maybe you are looking for