Brand New MacBook Pro 15" Retina Crashing

Just bought a new MacBook Pro. Crashes frequently when casually surfing with any browser: Chrome, Firefox, Safari. Been to the Genius Bar. Genius looked for problems, didn't find any. I try clearing all browsing data, and eventually wind up restarting; sometimes it crashes and restarts itself. Next step is to leave the machine at the Apple Store overnight for extensive diagnostic testing. I don't think I should be saddled with a non-functional machine for upwards of $2500. Thoughts?

Yes, thanks, exactly. They want to run diagnostics to try to fix. So I'll give them a shot at it. If that doesn't work, I will demand a replacement.

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Can't download Mavericks on brand new Macbook Pro 13 Retina

I've got a brand new Macbook Pro 13 Retina, late 2013. So I meet all needed spec's.
Then trying to donload using AppStore I get the message:
We could not complete your purchase
OS X Mavericks cannot be installed on this computer.
Anyone?
Thanx
/Thomas

The latest version on the App Store for 10.9 Mavericks is build 13A603.
I believe that the new rMBPs have their own special build number of 13A2093.
Opening About this Mac from the Apple menu and clicking on the Version 10.9, will reveal you current build number.
So the version that you have installed is newer than the current version that is avaliable to download from the App Store. That is why you will be getting the error mesage, as you cannot install a build that is older than the computer came with.
Once 10.9.1 is released, it will have a build number beginning with 13B. You will be able to download this version to your rMBP from the Purchases tab if you wish and make into the USB installer as it will bring you in line with the standard release that everyone else has.
Until then, you will only be able to use the Internet Recovery method.
A

My brand New Macbook Pro with Retina Display is slow.

Just today I got a brand new Macbook Pro with the Retina Display. Last week I got the same one except the base model ($1300). Today I decided I wanted a much faster one with better storage so I decided to exchange it for the higher end model ($1500) with 8gb ram and 256gb ssd. When I went to speedtest.net, the results were really dissappointing. I got 65 ping, 15mbps for download speed, and 2mbps for upload speed. My previous new Macbook got a 13 ping, 20 mbps for download speed, and 6 mbps for upload speed. I've restarted my computer many times but got the same results (even with different browsers). Does anybody know why is this?

Hi gluMoster,
It's frustrating when laying out your hard earned cash on technology to find out that it just doesn't fix your issues. Fortunately it sounds to me that your issue is your network and/or internet service provider. The "speedtest" only checks your connectivity to various servers on the internet, and doesn't really test out your laptop.
For a hardware(laptop/desktop) test I recommend geekbench which can be found at http://www.primatelabs.com/geekbench/ the tools here will test your machines processor and give you an idea of your hardwares speed.
To remedy your problem I would first check your wireless router (I am assuming your laptop connects to the internet wirelessly) and see if it is atleast N capable. I see routers all the time that are B/G that get old and just can't deliver the speed that new and added network devices and websites require to function frictionless. If your router is an N or better yet an AC, then we'd need to look at your modem or your service provider. If you have ATT DSL, there have been reports, somewhat confirmed, that they are dialing down things on the DSL side in order to persuade their customers to move to Uverse, but you didn't hear that from me
If your router is ok, and the modem too take your laptop and sit it relatively close to your wireless router/access point and run the speedtest again. It could be that some new piece of furniture, or maybe even cordless phone is blocking the wireless signal to where you use your laptop most.
Best of luck,
damon

I just bought a brand new macbook pro with retina one week ago and have used it twice. I noticed that I now have a scratch on the screen a small one yet a scratch. You can't feel it yet you can see a tiny black dot then what appears to be a small scratch.

i Just bought a new macbook pro with retina a week ago and used it twice, now it appears i have a tiny black dot on the screen with a nice tiny scatch. Will apple fix my screen since it is only a week old?

Have a good night down there in that 70-80 degree weather. I just shovelled my driveway earlier. Ugh.
"grass is always greener on the other side"
how about Geckos that crawl in at night and like to jump on your face while you sleep
Eeeek
they look at you in your own home like "wassup, what are you doin here?"
most here want snow, nothing says the holidays like sunburn and heat stroke.

Brand new MacBook Pro w/Retina Display, PSE11 looks like a mess, bad resolution, pixelated fonts and pictures, is there a fix for this? This is a major, major issue for me as I use PSE all...the...time! Thx.

Just purchased a brand new MBP, and all programs look awesome on it except the one software program where crisp display is required - PSE11. I really need to know my options, is this a fix in the near future? Is PSE12 retina display friendly? Any other options? Thank you.

I am not a Mac user, but your problem is the same with other HDPI high resolution displays.
See that discussion on the feedback forum:
http://feedback.photoshop.com/photoshop_family/topics/please_add_retina_support_to_photosh op_elements_11
Nobody can tell if future versions will solve the problem, but don't expect a fix for PSE12.
shoregrl20 wrote:
Just purchased a brand new MBP, and all programs look awesome on it except the one software program where crisp display is required - PSE11.
I completely disagree about the 'crisp display' requirement. Photo editing on computers has its own requirements which do take into account the practical resolution of the display, its size and viewing distance and the fact that you have to work alternatively on the whole image or the pixel level. Working comfortably without straining your eyesight means a lot of things including display size and viewing distance (good : 24 to 27" at 80 - 100 cm) with optimal resolution : 1920 x 1200; good colour fidelity and absence of reflections.
If you compare side by side HDPi vs more standard displays, you won't see the difference in a normal editing session, only if you look closely for a long time at a still image.
Standard displays are crisp enough, don't be fooled by the marketing trick of the higher figures. Even 1920 x 1200 resolution is more than enough for a 15" display. Spend the price difference on a good and comfortable. external display. Make use of the shortcuts to quickly zoom and pan in your images.

Brand new Macbook Pro w/ Retina Display Froze?

I got the 2.6 GHz MBP Retina Display not even 3 days ago and it just froze a little while ago. I had one browser window open (on a wiki) and the software updater was downloading additional GarageBand instruments and loops when my screen just suddenly froze; command+option+esc didn't do anything, the track pad wasn't responsive, and none of the other buttons appeared to be doing anything, either, so I eventually just held the power button until the computer shut off. I turned it back on after a few seconds and it booted up just fine and no error messages popped up, and my browser window restored itself.
A couple of other possibly notable details are that I had just finished installing the latest system software update for MBP or Lion (I can't remember which) not even half an hour earlier, and I also had it plugged in to help the download.
The computer seems to be working just fine now, but I'm still worried because I haven't experienced a mac freeze since that boat anchor model of a G3... Is this something that I should take my computer to the store for? >_<
And I appreciate any feedback!

Thank you all, I appreciate the feedback! While I haven't had any of those other problems, I'll definitely keep an eye out for any other suspicious behavior. Just to be safe, I'll call my store tomorrow and ask them if they think it's safer to replace it or not.
I think I'm just extra nervous because I'm going through grad school and cannot afford to buy a new one. >_<
But thank you all again!

Brand new MacBook Pro with Retina

Everytime I try and shut down my MacBook, it says "the application mail canceled shut down, to try again, quit mail and choose Apple menu > shut down". I can't quit mail & can't even get back into my mail? Please help!

https://discussions.apple.com/message/22986909#22986909

Brand new macbook pro 2012 (no retina display) 95% battery health with 5 cycles? is that okay?

I know, another battery related question. I have recently bought a brand new macbook pro (no retina display), I calibrated the battery at least twice since Ive had it and it states that I am at 95% battery health with only 5 charges. Is that normal or should I bring my macbook in to be checked? Id like to get this settled before school starts in September since I depend on my macbook a great deal.
thanks !

Full cycle? 100%, of course.
How you get there is another matter. It can be a battery killing full discharge that will certainly ensure a brief life. Or a leisure set of discharges down to 20%, 30% or more. When they all sum up 100%, winner! You've got a cycle!!
Apple recommends you enjoy your Mac and don't obsess too much on battery stuff. Just exercise the electrons every so often by bringing it down to, say, 20% and charge it back up. Going all the way down to the bitter end, when the Mac forces itself to sleep is sort of ok too and won't do (too much) damage, provided you don't make it an engrained habit. We all forget the power brick occasionally and get caught out in the wild with whatever charge was left inside.

ITunes downloads fast on old Mac mini but slow on brand new Macbook Pro on the same WiFi network?

Hi all,
I have an old Mac mini that's from around 2008 and runs on Snow Leopard. I also have a brand new Macbook Pro with retina display that's running Mountain Lion. Both running iTunes 10.6.3.
I never noticed anything wrong with my MBP's connection speed until last night when I downloaded a free TV episode from iTunes. The download speed varied between 20KB/s and 40KB/s and it took me 7 to 8 hours to download a single episode. I checked my internet connection but there was nothing wrong with it, SpeedTest.net told me I had a download speed of 94MB/s and upload speed of 80MB/s, it was only iTunes that was unbearably slow.
Today I was browsing iTunes again and was planning to buy some movies, but again it took forever for the trailers to download. So I fired up my Mac mini just to see if it would be just as slow. Turned out my Mac mini could download the same trailers from iTunes at a much higher speed than my MBP (around 3MB/s on the ones I tested).
So what gives? They are on the same Wifi network provided by an Airport Extreme, and although my iPhone and iPad are also connected to it, no one else is doing any heavy duty downloading.
Thanks in advance!
Keywords: iTunes download speed, slow iTunes downloads, different connection speeds on different Macs, slow iTunes connection, iTunes takes a long time to download

It's possible the DNS setting your ISP is using are interfering. Although your PC works OK Macs can be sensitive to DNS settings. Here is a MacWorld DNS Troubleshooting article that explains the issue and below is how to fix it.
1. System preferences
2. Network
3. Click Advanced
4. Click DNS tab
5. Click + sign
6. Add 208.67.222.222
7. Click + sign
8. Add 208.67.220.220
9. Click OK.
10. Exit System Preferences
11. Try out your MBP and report what happened.
Roger

Brand New Macbook Pro (2013) Running Slowly?

Hi,
I just bought a brand new macbook pro with retina display about 4 weeks ago (2.5 GHz Intel Core i5 processor, 8 GB 1600 MHz DDR3). My internet seems to run slowly on it. For example, it takes longer for streaming vidoes to load compared to my old 2008 basic model macbook, when connected to the same network. Also sometime email and other websites take unusually long to load (again compared to my old macbook, same network). I only have safari open with all other applications closed. Suggestions?

try changing your dns server. network - advanced - dns - then click the plus sign and add the numbers you see on the image below.
see if that helps your internet connection.

Brand New MacBook Pro. Won't Update

Hello
Setup my brand new MacBook Pro 13" Retina 2.5Ghz 8GB Ram today.
Current OS: OSX Mountain Lion 10.8.1
Would like to update to OSX 10.8.2 but the update does not show in the App Store.
I downloaded the files from here http://support.apple.com/kb/DL1581 but does not work as i get a "This Volume does not meet the requirements" and so can't update.
How can i fix this. Thanks.

Think i solved my own problem.
Am I correct in thinking that Apple have installed a special build of OSX 10.8.1 on MacBook Pros and have not yet released an update for 10.8.2 on MacBook Pro?
Amazining that i can never find anything i need untill i created my own topic and then what i need meraculously appears in the related topics!

I just brought a brand new Macbook pro retina display, when i connect it to my apple tv through airplay its too slow and when it try to play a movie apply tv is always a minute or 2 behind. How can i fix this?

I just brought a brand new Macbook pro retina display, when i connect it to my apple tv through airplay its too slow and when it try to play a movie apply tv is always a minute or 2 behind. How can i fix this?

Hello HanaAmer1,
We've an article which provides troubleshooting steps that can help get AirPlay workign correctly.
iTunes: Troubleshooting AirPlay and AirPlay Mirroring
http://support.apple.com/kb/TS5209
Cheers,
Allen

My brand new MacBook Pro retina display not charging the battery any more after 3 weeks...no green or red Led. Any one now about this problem? Thanks

My brand new MacBook Pro retina display not charging the battery any more after 3 weeks...no green or red Led. Any one now about this problem? Thanks

Either the power brick is damaged, or the charging circuit is on the blink, or both. Either way, a trip to the Apple Store or the Apple Authorized Service Provider is in order, as this ain't no bargain basement toy.
In the meantime, can attempt an SMC Reset to see if it helps.

Finder stuck on Music folder on brand new MacBook Pro Retina

I've recently switched from Windows to Mac. The brand new MacBook Pro has been having issues ever since I got it, crashed during its first install/set up, etc. But until now, I could always figure things out. Now I accidentally clicked on my music folder (bad idea, I know), but finder is now crashed and I don't seem to be able to find a solution anymore.
I have tried relaunching the app, but since the music folder crashes, that is of no help. I have tried killall Finder through the terminal, but that crashed (presumably - I just quit terminal after 30min of nothing happening but the progress wheel spinning away), I tried rebooting without relaunching apps (several times), but it either crashes on trying to shut down (hard shut down after 30min) or restarts with the two darn finder windows open. I am at my wits' end.

Yes, that's why I just wanted to make sure it's normal...
Aside from that, nothing else seems wrong with the laptop and it seems like a hassle to go through if it's normal to have some battery cycles on a new Macbook.
Has anyone heard of resellers such as MacMall resealing returned laptops and selling them as new? Has anyone else noticed a high cycle count on their brand new Macbook?

Brand new MacBook Pro Retina display wont come up at all.

I got a brand new MacBook Pro retina display a week ago. Since yesterday, it won't come up at all. Screen stays blank, no HD sound, nothing. Does anyone else have same issue which they resolved already?

I did call them and it seems there is no solution except sending it back to them and getting a new one.
This is by far the most strange issue I have seen. Seems more like a hardware issue than software.
Thanks for you suggestion though. I will post an update ones this case gets resolved.

Brand New MacBook Pro 15" Retina Crashing

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