Brand new MacBook Pro has really slow download and streaming speeds

I'm new to Macs, and don't know much about computers in general. But I got a 13" MacBook Pro almost two weeks ago and have been experiencing really slow download and video streaming speeds. Pages load one image at a time, Netflix is almost impossible to use because the videos will stop buffering every five minutes even if I let them buffer for more than ten minutes. I haven't been experiencing any issues with wifi on my phone, and I've troubleshot our router. I'm not sure what it could be--but then again, I don't know a whole lot. Before I go running off to the Apple Store or call support, is there anything I can try in the meantime? Thanks!
Here are the system specs:
Processor  2.4 GHz Intel Core i5
Memory  4 GB 1600 MHz DDR3
Graphics  Intel Iris
Software  OS X 10.9.3 (13D65)
74.23 GB free out of 120.47 GB

Check with your isp regarding your download & upload speeds as well as streaming.  You need to determine if the issue is on their end.  You can also check on the speedtest.com website.  Compare what your isp tells you to the net speed website. 

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