Brand new Macbook Pro not pairing with Apple Keyboard and mouse!

Hi all, I have a brand new Macbook Pro and an older wireless Apple Keyboard and Mouse (that were being previously used with my imac G5).
Now I want to use these for this macbook. I am finding that they are being recognised but not pairing up?
Do you need to stop the previous pairing with the imac before they will pair with the Macbook?
Or do I need to update specific software? (I would have thought it has all the necessary updates already installed).
I am running Snow leopard.
I have brand new batteries in the keyboard and mouse.
I really appreciate any helpful advice. Sorry if the answer is obvious!
Thanks

Hi there, i had a problem pairing an Apple wireless keyboard with my MacBook pro but managed to solve it.
The default passkey option in Bluetooth setup assistant is 'automatic' which will (if the MacBook can 'see' the keyboard in the first instance) then say something like 'your device may prompt you to enter the following passcode 1234 5678'
Obviously the keyboard doesn't provide any feedback - I went ahead and typed the number and hit the return key a number of times - the MacBook then displayed a 'pairing failed - you may have entered the incorrect passkey' message.
What i was doing wrong was keying only numbers - when i keyed 1234[SPACE]5678 + RETURN pairing worked.
I had thought the 'gap' in the passcode was to make it easier to read, not that it implied a space in the passcode.
Hope that helps.
Simon

Similar Messages

My macbook pro not syncing with my ipod and ipad. What do I do?

My macbook pro not syncing with my ipod and ipad. What do I do?

iOS: Device not recognized in iTunes for Mac OS X

Brand new Macbook Pro (early 2015) with upgraded ram lagging in the simplest tasks

I received a brand new 13 inch macbook pro (early 2015) with upgraded ram (16 gb) about two weeks ago. I was expecting it to do tasks faster than its predecessors (the macbook pro which came directly before it, which my father owns, and the early 2009 which is now a family computer), but became dissapointed when it began crashing basically as soon as i started using final cut pro, and ever since it has been lagging everywhere else! I have check my activity monitor regulary due to this issue and have noticed "kernel_task" taking a large percentage of CPU (when im not using the computer all that much around 10%) and it uses 1.5gb of ram upwards constantly without fail! I am aware that this is the operating system so i dont really want to fiddle around with it but it does sound a little bit high to me. Originally it was slightly tougher work on final cut that would crash it, hence why i haven't seriously questioned it until now, but currently i cannot even move my curser around without getting the spinning beach ball of death! Please help me!

The warranty entitles you to complimentary phone support for the first 90 days of ownership.
If you bought the product in the U.S. directly from Apple (not from a reseller), you have 14 days from the date of delivery in which to exchange or return it for a refund. In other countries, the return policy may be different. If you bought from a reseller, its return policy applies.

Recently bought a MacBook Pro 13 inch with apple care and since day one has not been able to hold a charge more than an hour. Is this covered? What can and will apple do for me?

So I bought my MacBook Pro 13 inch with AppleCare protection about 2 weeks ago and from the moment it came out of the box I noticed that the battery was draining very quickly. Perhaps in the midst of my excitement of having a new computer I ignored it thinking it could somehow get better but obviously it has not. Average after being fully charged from being dead the batter lasts maybe an hour to an hour and a half. I'm assuming apple will take care of this seeing as it came to me like this but that's exactly my question, will they? Any information about what they cover or how to go about getting this fixed is very much appreciated!

You are covered under the 1-year warranty.
You have a 14 day grace period to exchange it for one that works.
Past that, get it looked at
Genius reservation http://www.apple.com/retail/geniusbar/
on-line https://getsupport.apple.com/GetproductgroupList.action
check warranty https://selfsolve.apple.com/agreementWarrantyDynamic.do

New MacBook Pros not compatible with Adobe CS6

I am having constant crashes with inDesign cs6 on new MacBook Pro. Lost a lot of the functionality of my printer—NO LONGER DUPLEXES! That was the purpose of that printer. Anyone with similar experiences. Shame on Apple for not coordinating efforts with Adobe before release!!!

Shame on Adobe. Have you posted in their support forum?

My brand new macbook did not come with iweb

I got a brand new macbook in september 08 and it did not come with iweb or garage band, but it did come with all the other iLife applications. I thought all new computers came with those apps. why didnt mine?

Welcome to the Apple Discussions. This is the restore file being referenced:
Click to view full size
OT

New Macbook pro retina but with different keyboard ?

Can I buy the new macbook pro retina 13' in HK but with a French keyboard ? I don't find the option online.. thanks!

No computer is fault free but Apple MBPs have a good track record. In those cases where problems do arise, Apple has the best support in the industry.
A MBP with 4 GB RAM with the SSD storage should be adequate for your needs.
lsmoondancer01 wrote:
P.s. On Apple's site I found a refurbished late 2013 model of the MacBook Pro Retina 13 with all of the same specs as listed above (4GB, not 8GB), running OS X (doesn't say which one) but for a bit less than a brand new one. Is this the same model as what they're currently selling new in their store or did they just upgrade everything to match what is being offered in the current "new" model?
The latest MBP models came out in October 2013, so it will be the same, with the same warranty and telephone support. The difference will be that the price will be less and it will be delivered in a plain white box.
I have purchased three MBPs from the refurbished section. I have never been able to detect any cosmetic differences and will go that route again.
Ciao.

I have the late 2013 Macbook Pro 15 inch with apple care, and the display flickers in a certain spot at a certain brightness. Has anyone ever had this issue, and what did you do about it?

I doubt this is a GPU issue i've restarted my Mac, but the shape of the flickering area is in a cone shape comming from the bottom edge from the right side in about 2 inches. I'm thinking this is a failing display?

Apple will cover it if it was an accident or defect. Take it to a nearby Genius bar. I'm guessing its a graphics card or display issue. But the symptoms of a damaged GPU for me were different. I had issues with my last 13" MacBook Pro non-retina mid 2012. If I set it down or moved my machine, my screen would flicker and the pixels would be completely off and the whole system would freeze, even if I wasn't using it. If it fronze when I didn't use it, it would get REALLY hot. Like I said, if it's an accident and less than a year old, Apple will cover repairs. If it's older than a year and it was accidental, AppleCare won't cover it. If it was a defect, it will be covered as long as the AppleCare hasn't expired. If you buy a MacBook through BestBuy, you could buy BestBuy Care which covers accidental and defects. My friend fried his last machine with water and apple was going to charge him the price of a new machine and BestBuy charged about $900 and then he paid extra to upgrade to a new retina display.

Brand new macbook pro freezing when on the internet and won't fix itself

Three times tonight I have been on the internet and out of nowhere my macbook pro has frozen. I am unable to move the mousepad or click on anything or click out of the applications. I have to power off the computer to make it work again. How can i fix this? I have only had the computer for 5 days and I am confused at how this is happening already.

Take it back and get a new unit. If they say "We Will Fix it' then Return it for FULL REFUND, you have 14 days from day of purchase to return it No Questions Asked, and then buy another New unit.

New MacBook Pro not working with iPhone remote

Hi all,
I absolutely cannot get the iPhone remote app to work with itunes for whatever reason!
it's driving me crazy never had any issues on my old macbook, its defo on the same wifi, i can ping it etc, I'm faily handy with OSX and the like as i'm a software developer, so I know it's not a firewall issue and the phone is on wifi.
it just doesn't pop up to let me enter the code in iTunes under devices when I'm trying to register the Phone with the machine,
for the record the phone has been synced with the itunes library in question and I have clicked the forget all remotes button in iTunes prefs, and the 'look for iphone remotes' box is checked
so I've pretty much done everything bar uninstall itunes, is that really necessary? is it worth deleting the itunes prefs file??
Thanks for any advice,
Cheers,
John

Have you tried wiping the remote app from the iphone and starting over ?

I just got a brand new 13" Macbook pro with Lion and the battery life is terrible. i just got a brand new macbook pro 13in a few weeks ago and everything is fine except the battery life is terrible!

i have seen many other threads about this, but i just want to know if anyone has found a fix that actually works? or do i just need to wait for apple to send a fix in their next update?

Suppose you elaborate on what you are doing with the MBP that makes the battery life terrible.

Brand new MacBook Pro 2011 got stolen

sorry I can't find a place post this so I post this here. This unfortunate event happened yesterday. I got my brand new MacBook Pro 2011 from the apple store and I went to pick up takeout at a plaza 10 mins away. My car got broken in and my Brand new MacBook Pro was stolen. I just went to pick up take out for 10 mins only. I m wondering if there is anything that Apple can do such as tracking the serial number? I have the receipt with me luckily.
Thanks

i have had my macbook stolen before
the apple store people will say you cannot do anything
you have to call tech support, its the tech support people that will flag your serial number on your laptop
unfortunately with you laptop only being a few minutes new, and they probably stole the whole thing with box and components you have a lower chance of ever retrieving it,
i feel for you man, i know what it is like to get your mac stolen

Printing wirelessly with a brand new MacBook Pro and an old G4 Titanium

I have a brand new MacBook Pro set up to print wirelessly and it is working wonderfully.
The problem is my other laptop that is on 10.3.9 is not finding the printer at all. I have all the drivers needed but can not figure out what else I need to do to make this happen. I thought it might be an issue of one computer using Bonjour and one using rendezvous. Is there a way I can have both operating systems talk to the same printer on my AE network?
Please help!
Brian

Make sure you have "authorized your New MAC" to do this if you haven't in iTunes click on "Store" then "Authorize this computer"
If thats good then there are a couple of options, First would be, Connect your iPod, Cancel the Sync when it appears. Click on "File" then "Transfer purchase from iPod"
Option 2 would be create a backup of your iTunes library on your old computer, may take a couple of CD's to do so, all depends on the size of your library. Then simply restore it on the MAC.
Option 3 (My preferred option) if your old computer is on the same network, turn on Home Sharing on both the Old and New iTunes and simply drag the music you want right on over.
Very important though that the new itunes be authorized first for any of those to work.
Hope this helps.
V22Tweek

Brand new macbook pro keeper keeps freezing

Hello,
I got a brand new macbook pro less than a week ago and already it is acting up. It keeps making these clicking sounds that seem to originate from the top right corner of the keyboard (where the power button is). Also, I'm constantly getting the spinning rainbow wheel, even though the only applications I have open are pages and safari. When the spinning wheel starts, I can't even access force quit. I tried rebooting my computer but things are still freezing (even now I'm getting the wheel every couple of words that I type). This is all very frustrating. I feel like this shouldn't be happening, especially based on how much I paid for this computer. I also tried running the 'verify disk permissions' in disk utility and it came up with a bunch of problems (I don't know if that's normal or not)
Help?

Make an appointment online at the Genius Bar of your local Apple Store and take it in. They should be able to get you going.
cornelius

Brand New MacBook Pro keeps freezing

I have had my brand new MacBook Pro for about four months now and out of the blue, it will freeze up for about a minute or so randomly with no warning. I have run Disk Utility already along with restarting it, but it still freezes. Any ideas on to what is causing it?
Thanks!
Dave

Impossible to say without any information. You may want to keep Activity Monitor open (Applications-Utilities-Activity Monitor) and see if there is anything that uses a lot of % CPU and/or RAM. Check to see how much free RAM you have, if it's below 500MB that could be a problem, it simply means you are using all the available RAM.
Your machine is covered by the warranty too, so you may want to visit your local Apple Store and have a Genius look it over.
BTW when posting a problem, please let us know exactly what you are doing when the problem occurs, including what apps, version numbers etc. and specifics about your computer. Something like, "Yesterday afternoon and this morning while using Excel (Office 2011) on my 2010 15" MBP with 4GB RAM and 500GB HD my system......" That way we have the who, what and when.
Roger

Brand new Macbook Pro not pairing with Apple Keyboard and mouse!

Similar Messages

Maybe you are looking for