Brand New Macbook Pro Won't charge

I recently joined the Mac world, and purchased my first Mac, a Macbook Pro. I have had it less than 3 weeks and the battery won't charge. I have called the support line, several times and they had me take the battery out put it back in press 4 keys and restart worked a couple of times, but I had to do everytime I shut my computer down, not fun at all. Finally they sent me a new battery and that one doesn't charge either. I'm kind of frustrated with the entire process, I was thrilled to be advancing in the technology world but now am very disappointed with the service to help get this issues resolved. So now I have a product I can't use, brand spanking new laptop collecting dust, and the only solution they have for me is to drive 100 miles to an apple certified dealer to have them look at it, only open Mon - Fri. So know I have to take off work, drive way out my way to have someone look at my computer. But the catch is they might charge me even though I purchased the extended 3 year apple warranty. So know I'm back to using my PC. My thrill is gone. All I want is to use my laptop, and experience the Mac way, does anyone have any solutions. So far my experience with mac support is not too thrilling what's the purpose of purchasing the warranty and I recieve no help on their end. HELP?

that doesn't make any sense.... you have a 3 year warranty... they can't charge you... thats the point of the warranty!!
you don't have to drive out to drop your laptop off.... call apple care and they will send you a box in the mail so then you can put your laptop in it and send it back to them so they can repair what they need to repair.... you said that you can't use it anyways so i guess it wouldn't matter that you would be out a laptop for a few weeks....
I wouldn't let them say they cannot do anything for you, thats just ridiculous, you paid good money for your computer as well as a warranty... be persistent.

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actually i pass the 15 first days, i bought the mac in may, but here in spain the electronic components have a 2 years guarantee, i'll took to the store i bought soon couse it`s no normal so much hot

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Hello!
I bought a new battery for My Macbook Pro 15 Early 2011 (unibody)
The controller sees the battery, it discharges when power supply disconnected, but it does not charge when MagicSafe is plug in.
Green light is always green, controller dont swithch to charge battary.
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I am already tried:
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— Make SMC reset
— Make PRAM и NVRAM reset
The battery bought in the official service center in Bangkok. Now I left Thailand and can not change battery.
Here are the details about battery
Battery Information:
Model Information:
Serial Number:          D8*********LAQ
Manufacturer:          SMP
Device Name:          bq20z451
Pack Lot Code:          0
PCB Lot Code:          0
Firmware Version:          406
Hardware Revision:          2
Cell Revision:          158
Charge Information:
Charge Remaining (mAh):          2685
Fully Charged:          No
Charging:          No
Full Charge Capacity (mAh):          6953
Health Information:
Cycle Count:          0
Condition:          Normal
Battery Installed:          Yes
Amperage (mA):          0
Voltage (mV):          11364
System Power Settings:
AC Power:
System Sleep Timer (Minutes):          10
Disk Sleep Timer (Minutes):          10
Display Sleep Timer (Minutes):          10
Wake on AC Change:          No
Wake on Clamshell Open:          Yes
Wake on LAN:          Yes
Current Power Source:          Yes
Display Sleep Uses Dim:          Yes
GPUSwitch:          2
PrioritizeNetworkReachabilityOverSleep:          0
Standby Delay:          4200
Standby Enabled:          0
Battery Power:
System Sleep Timer (Minutes):          10
Disk Sleep Timer (Minutes):          10
Display Sleep Timer (Minutes):          2
Wake on AC Change:          No
Wake on Clamshell Open:          Yes
Display Sleep Uses Dim:          Yes
GPUSwitch:          2
Reduce Brightness:          Yes
Standby Delay:          4200
Standby Enabled:          0
Hardware Configuration:
UPS Installed:          No
AC Charger Information:
Connected:          Yes
ID:          0x0100
Wattage (W):          85
Revision:          0x0000
Family:          0x0085
Serial Number:
Charging:          No
<Edited by Host>

That makes things difficult.   You can use your MBP as a 'desktop' with it connected with the power adapter but the performance will be degraded when the battery is totally discharged. The only other option that I can think of is shipping it to an Apple repair location.
Ciao.

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if the store is close take it back and ask for replacement, otherwise call and ask for replacement
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U.S. iPod and Mac technical support: 1-800-APL-CARE (1-800-275-2273)
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I'd suggest you repost over in MacBook Pro forum, and in Using OS X Networking.
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http://support.apple.com/kb/TS1317
http://www.apple.com/support/macbookpro
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Howdy y'all
just got this Macbook pro 13" less than a week ago... I was getting ready to record a song, plug in my headphones... the sound continues to play through the internal speakers... this is SO frustrating.
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Brand New Macbook Pro Won't charge

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