Brand new Macbook Pro won't connect to  wireless internet

Hi all, I'm relatively new to the whole mac thing, but I have a problem. I got a macbook pro for college last week, and have been struggling to connect to the internet ever since. I notice other's are having issues too.
So here's what's going on:
When I set my pro to using DHCP, I get no IP address, or sometimes get the self assigned address 169.etc. Yet when I put in a static address, subnet mask and router info I've found for my network, It says connected but when i click on safari no internet. I've run diagnostic in safari and all the lights go green (under manual ip etc) except internet and server (which are yellow). What's going on here? It can't be the airport card, because my pro connects seamlessly to my college's wifi, my ethernet cable and rogers internet stick. So is it my modem/router combo (using a siemens SE567), or is it because I'm running 10.6.4?
Please help, I have to use the internet for uploading videos and other heavy internet usages that my internet stick can't do (unless I want a $100 bill each month), and being tethered to my ethernet is kind of a bother.
*I should also note I have a pc laptop that runs fine off the network (siemens se567), though setting it up also gave me issues.*
Thanks

I'd suggest you repost over in MacBook Pro forum, and in Using OS X Networking.
There are Apple technotes on troubleshooting networking and setup.
http://docs.info.apple.com/article.html?path=Mac/10.6/en/11395.html
http://support.apple.com/kb/TS1317
http://www.apple.com/support/macbookpro
People who are handy with networking issues and 10.6.4:
http://discussions.apple.com/forum.jspa?forumID=1343

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