Brand New Machine, won't turn on

I bought a Thinkpad T430 on Lenovo website. I received my laptop last Tuesday, but it won't turn on. They shipped me a broken machine!!!! I called their support and shipped my laptop back to them. They told me the "system board' was broken!!!!! You lenovo don't test your machine before you ship it out??
They even told me they don't have "system board" in their place to replace. And ask me to wait!!! How long do I need to wait??
Now their support line is always busy and nobody picks up my call. Could you please tell me when can I receive a good laptop?? If you cannot fix it can I return it and you refund to me. I can buy another computer from other company.
Thanks..
Xiwang

Call the order line or whatever and cancel the system and get a full refund. Buy something in a Retail store. You'll be happier!!
T520 Model 4239 Intel(R) Core(TM) i7-2860QM CPU @ 2.50GHz
Intel Sandy Bridge & Nvidia NVS 4200M graphics Intel N 6300 Wi-Fi adapter
Windows 7 Home Prem - 64bit w/8GB DDR3

Similar Messages

Brand new iPod won't turn on.

I've recently purchased a 30GB iPod video, but it does not seem to work. I've studied the help documents to the best of my abilities and consulted friends who also own iPods, but have yet to find out how to solve my problem.
As the subject line says, it will not turn on. It has never, since coming out of the box, been on. Any idea what is wrong with it?
To speed things up, here are the things that I have done:
1. Installed the companion software on a first computer (running Windows XP), then connected the iPod into every available USB port. The charging icon did not come on. The iPod was not detected anywhere on the computer.
2. Installed the companion software on a second computer (running Windows XP), then connected the iPod into every available USB port. The charging icon did not come on. The iPod was not detected anywhere on the computer.
3. Uninstalled and reinstalled the companion software on the first computer, retested the iPod in all USB ports, then had the same thing happen (or not happen, if you like :D).
4. Confirmed that one of the USB ports was functional by inserting a spare mouse into it, which was detected and powered by the computer.
5. Proceeded to insert the iPod into the tested port and waited for over an hour on the suspicion that it may simply not be working due to a lack of charge. No success.
6. Went through the "Five R's" as best I could. Though probably futile since it has never been active, I attempted to Reset it. I believe that I've established that I've Retried, Restarted, and Removed, and of course, I don't really know how I can Restore an unused iPod that won't do so much as to activate.
In trying all of this, I tend to get the feeling that it shouldn't be this hard. If I've overlooked some detail, it would be helpful to know it, but I feel that I've been fairly thorough in testing it. It also doesn't particularly help when most of the guides assume that my iPod will (or at least did) activate .
I don't want to jump to conclusions, but I suspect that my iPod is defective, if you know anything that would suggest otherwise, then thanks for your help. Otherwise, thanks at least for you time and consideration.
30GB iPod video Windows XP

"XP Engergy Savings Disable USB Ports"
I followed the steps and made sure that all of the USB ports would be enabled. I tried the iPod in two of them (one for over ten minutes). The charging signal did not come on. The screen remained blank. I followed the link at the bottom of the help page, but it took me to a document that would not help since it assumed that I could put my iPod in disk mode, which dosen't seem to work (more than likely because it needs to turn on to do this). No luck here.
"Windows confuses iPod with a network drive"
I followed the steps up until step five, at which point, I could go no further because it requires the iPod to show up on the Computer Management screen. Mine doesn't .
"iPod missing in iTunes and or Windows, includes 5R's"
There were several things here to try. I looked to see if there was an infection on the computer. I feel relatively sure that there isn't one, especially on the second computer that I had used (since it is new and has not been used on the internet for more than a few days).
Next applicable item: system requirements. I actually have one question to ask here. Adobe Photoshop Album 2.0 is listed as required, and I don't believe that it is on either computer. What are the implications of this--will not having this software cause to iPod to fail to even display a charge icon? This seems to me like it may be the source of the problem. I had only looked at the box which did not list this software as a requirement. It feels like a little bit of a stretch (I'd expect the iPod to at least charge), but has the lack of this software been known to cause the iPod to fail to work in the same way that mine fails?
Next applicable item: formatting for Windows. I need someone else's expertise here. Do iPods ever ship formatted for a certain type of computer? I wouldn't expent them to, be even if they do, would this create the symptoms that my iPod has? It would seem rather inflexible if an iPod couldn't do so much as to charge on an incompatible machine. I can't check how it is formatted (or if it is formatted at all) because it won't turn on. Do you feel that this area is a potential source of the problem?
This next applicable item is "Your iPod needs service" . I'm nearly sure that this is true, but I'll wait at most a couple more days to see if anyone will be so kind as to answer these questions (and hopefully to see if I can resolve this issue). Thanks in advance.

Please HELP!! Brand New iMac- Won't turn on!!!!!

Someone please help!!
I JUST purchased a brand new iMac today, no more than 4 hours ago! I brought it home and followed the set up instructions and pressed the "power" button.
The fan comes on- it sounds weak to me, then it slows down, the little white light at the botton right hand side comes on, but the screen remains BLACK!!! Nothing comes on my screen!!
I am NEW to Apple, so I am CLUELESS as to why this is happening or what is going on- not to mention EXTREMELY AGGRAVATED that I cannot find any tech support AT ALL- not on the phone, not on chat, not anywhere!!! I have waited almost 2 yrs to purchase a new computer- I chose an iMac, and this is the crap I get.
Please help!!!!
iMac 17inch Mac OS X (10.4.4) New

Dawn,
Having suffered my share of 'difficult' products, I can understand your frustration. This is compounded by the financial restraint you exhibited for 2 years of saving. Your experience should not just be good, it should be exceptional.
There may be something wrong with your machine. The white light is on when the machine is booting or the display is sleeping. The light will softly flash on and off while the machine is sleeping.
The fan should be as quiet as possible, to the point of being a low rumble/whisper or not even heard. It sounds like your computer is stuck in a startup mode.
Calling Apple will get this issue resolved to your satisfaction in a timely manner. If you state the issues they should be more than helpful. You can try a few things for now.
Press and hold the power button on your machine for a while and see if it reboots.
If you look on this page:
http://docs.info.apple.com/article.html?artnum=303124
You will notice the instructions for zapping the pram (keys held down when you press the power button and held continuously) : Press Option-Command-P-R until you hear two beeps (release)
Try that next. Your machine should be restarting when you toggle the power button.
Another quick thing you may want to try is shutting down the machine, unplugging everything (every cable including the power cable), waiting about 2 minutes, then plugging in just the keyboard and mouse and starting the machine with the power button.
Good Luck,
-j

Brand new imac won't turn on.

I decided to swtich from PC to apple. My new imac arrived today. I was so excited. I took it out of the box, plugged it and turned it on. I heard the Mac chime and then within seconds it sounded like I was in an airport. The fan was so loud I was in shock. No picture every came on the computer, it remained black. So, I turned it off, checked the cable. I then turned it on again. The same thing happened, the mac chime, then the extremley loud fan noise and a dark screen with nothing. I am so mad and sad I'm trying not cry. I thought apples were reliable and such great computers. I just gave Apple $2700 and I got a big lemon.
Any suggestions?

Contact Apple's Express Lane and ask for a replacement. Not knowing where you reside or where you bought the machine, see this for contact information.

Brand New iMac Won't Turn On - What To Expect From Support?

Hello,
I've been wanting to purchase an iMac for about a year now. Unfortunately I'm destitute, so puchasing this was a huge deal. I finally absolutely had to order it after using a PowerBook for two weeks that I have to plug an ancient monitor into, and recently I've had to use the track pad, inverted, as the one USB port fried and I have to position the laptop a certain way because of how I run the cables.
Anyway... today felt like Christmas. Such a beautiful computer. I installed World of Warcraft, ripped a few CDs onto iTunes and then randomly, "fzzt." I knew it was bad... it sounded like something "blew" and, sure enough, it won't shut on.
I've tried everything possible and I'm pretty sure it's the motherboard or power supply. I'm obviously incredibly upset, but to soothe myself until I can call phone support in the morning I'm wondering... what should I expect with this experience? I purchased through Amazon, but I'm assuming that doesn't matter. Will I get a new computer since this was obviously a lemon, or will they refurb mine? Will they retain my HD? How long does this usually take? I need this for work, which is most worrying. Kind of feel like crying. Is it okay to cry, and how hard? Do I have to send my pretty little mouse and keyboard back, too?

Hi I am a totally new mac user myself, how did the WoW install go, Im swithcing from a PC to an Imac? and I have been playing WoW since vanilla, so Im quite apprehensive about the change.
Should I expect the same problems, my Mac's are being delivered next week some time?

Repost: brand new mac won't play/recognise/mount audio-cd's

No idea what's going on here. I posted a question which I will paste below. Someone posted some suggestions for me (Dave Sawyer if I remember the name correctly, thanks again!) which lead me to ask wheter I was or was not supposed to have a file named cd info.cidb in a certain folder.
Now all of a sudden my thread is gone and I find the following mail in my inbox:
NoName posted "Re: brand new mac won't play/recognise/mount audio-cd's" in "brand new mac won't play/recognise/mount audio-cd's" on Aug 1, 2008 4:21:01 PM.
You wouldn't have that file unless you used iTunes to get CD metadata from Gracenote. I hate Gracenote, therefore I have never had that file on my system
To view or respond to this message, visit <http://discussions.apple.com/thread.jspa?messageID=7775827#7775827>
To view the full topic, visit: <http://discussions.apple.com/thread.jspa?threadID=1643589>
To view the forum, visit: <http://discussions.apple.com/forum.jspa?forumID=782>
We appreciate your participation in Apple Discussions. Thank you for being part of our community.
Apple Discussions Team
The origial question post was the following:
Hi all!
I am totally new to the macbussines (got one for a month now) and not using cd's much I never tried importing one untill today... and it simply won't. I think it's supposed to show the audio-cd on the desktop and give me an 'import cd' button in itunes whenever I insert an audioCD right?
It won't do... it'll take it in, turn it a few times and slide it right out again.
What I tried so far:
* toying with itunes settings for importing (import cd & eject, show CD, ask to import cd etc)
* toying with the cd&dvd preferences under system preferences
* click the mount 'button' in disk utility as was suggested in all those threads regarding cd's not mounting first time (my cd's won't mount the second or 30th time either)
* resetting the PRAM
Nothing so far.
It does recognise DVD's but no audio cd's whatsoever, originals, burned ones. You name it. As I don't use CD's a lot the newest CD dates from 2003, but that can't be it, can it?
Any suggestions would be highly appreciated...
o/
Am I going para? Where did my post go? It's totally gone, not even under 'my posts' or anywhere...
Still no solution either... suggestions still welcome therefor

My guess is that someone didn't like that I said I didn't like Gracenote.
Anyway, I Googled for your thread and luckily found it intact in the iTunes for Windows forum and posted a condensed reply there for you.

My brand new IPad won't connect to my wi-fi box.

My brand new IPad won't connect to my wi-fi box. I have been entering the required 26-character code (this is in France) over and over, phoning my supplier but to no avail. I have also checked bluetooth connection as some-one suggested in a discussion and its ok. I'm at a loss ! Can anyone help ? Thanks !

Turn Bluetooth off in Settings > General > Bluetooth
Having Bluetooth enabled while using Wi-Fi can cause interference.
Now tap Settings > General > Reset > Reset Network Settings
Restart the iPad. Hold the On/Off Sleep/Wake button down until the red slider appears. Slide your finger across the slider to turn off iPhone. To turn iPhone back on, press and hold the On/Off Sleep/Wake button until the Apple logo appears.
Tap Settings > Wi-Fi. Make sure Wi-Fi is switched on.
If it still won't connect, try here > iOS: Troubleshooting Wi-Fi networks and connections

HT1338 Does anyone have a fix for the error message "Because a USB device was drawing too much power from your computer one or more of your USB devices have been disabled" - this is a brand new machine with nothing connected to the USB ports - i've done u

Hi
does anyone know how to fix the message on my iMac:
"Because a USB device was drawing too much power from your computer, one or more of your USB devices have been disabled."
This is a brand new machine and did not have anything attached to the USB ports"
Thanks for any help

If you are getting that message on a brand new Mac with nothing connected to the USB ports, take it back. It is broken.

Dirty environment found on brand new machines

Hi
I'm doing a deployment purely from USB onto a brand new machine and after the first reboot following the OS installing I get an error about dirty enviroment found. The google results all point to this being due to files left over from a previous deployment
but this is happening to brand new machines.
The USB drive is the first boot device and I'm trying to install Windows 8.1 using MDT 2013.
If I dont make the USB first boot device, after the OS install it just boots into Windows and fails to carry on.
Any suggestions?
Thanks
Chris

I'm not 100% sure about what the problem is from your question.
However, as a general rule of thumb... you should never make the USB device the 1st boot device in the BIOS of a computer (For security reasons and others), instead most (good) BIOS/Firmware makers supply the ability to temporarily boot to any device. For
my Dell and HP devices, I press F9, for Lenovo I press the blue THinkVantage button, for my ASUS Motherboard devices, I enter the BIOS via "DEL" and select the boot device there.
IF you change the boot order in MDT, and reboot without changing the boot order back, the BIOS will boot back into WinPE, instead of booting into the OS.
If you are still having problems, remove all the \_SMS* and \MININT folders from the machine and restart.
If you are still having problems, copy the newest bdd.log file from the machine (search everywhere), and copy to a public site like SkyDrive, and share the link.
Keith Garner - keithga.wordpress.com

Brand New ipod Touch wont turn on and isnt recognized by windows or macbook

I just got my ipod touch and macbook today. When i press the button on top of the ipod, it wont do anything. Also, when i plug the ipod into my macbook and my other PC, they both dont recognize it. Nothing has come up on the ipod's screen. Should i take it to the apple store in my area? Thank you all!

Hi--
Welcome to the Apple Discussions. Sorry to hear about your iPod. If you're close to an Apple store, then I'd definitely take it in and have them look at it, especially if it won't turn on when it's plugged into the MacBook or the PC. Even if the battery was drained out (unlikely on a brand new iPod), it should start up when it's getting power from the USB bus.
It's probably best to check out this list of Apple Stores:
http://www.apple.com/retail/storelist/
Pick the one closest to you, then make a reservation at the Genius Bar. It's been a while since I had to do that, but I think I had to wait until after midnight, or maybe until around 6 AM the day I wanted to go in.
charlie

Brand new macbook won't start up. Help.

I recently received a brand new macbook as a graduation gift about 3 weeks ago. All has been absolutely fine until yesterday. I checked my email in the morning, closed the macbook and left for work. When I came home, I opened the macbook and pushed the power button. The screen flashed for a split second and remained black. No start up sound. The power light is on, battery light on the bottom says it's fully charged. When it's plugged in, the charging light is orange. Otherwise, no signs of life. I have an appointment tomorrow to meet with someone at the macstore, but I'm impatient and highly stressed and wonder what the problem is and what will be done about it.
Thanks.

See if any of this helps. Troubleshooting a MacBook that won't turn on

New iPod won't turn on.

Okay so about a month ago my second iPod Touch that I owned for about 1-2 years got the white screen of death and I had to bring it in and buy a new one. It was already another replacement iPod that I had gotten for free because of a jack problem with my first iTouch, so it was free then. So I couldn't exchange my second white-screened one because I was obviously past the warranty and bought a brand new iTouch. Pretty much the day after I began using the newest, third, paid-for iTouch, I began experiencing problems. The screen was really glitchy right off the bat and would like be disoriented and like distorted on the lock screen and at other times it would be completely grayish but would still register my touch. I would just restart the iTouch or wait for the glitch to die down and then it would work perfectly. This has gone on for like a month. Now today, I encountered the grayish screen and tried to restart by holding the home and power buttons as usual simultaneously and there was no effect. Just black. It won't turn on now... I tried docking it in the computer and restarting again and just using the power button and nothing is working. I am pretty much upset because I really feel cheated if I have to buy a new iPod touch for like 200-300 some dollars right after I JUST GOT A NEW ONE. Basically, money wasted. Is there any way that I can just exchange this junk one for a new one? Making me buy a total new iPod after I was given a faulty replacement seems pretty harsh. Also, the fact that I'm only 14 and my parents will volunteer to pay for it for me makes me feel bad, like I'm wasting their money. Is there any way (by default possibly) that I could just be given a new free one because it was acting up right away? Any answers appreciated. I'm just really disappointed.

Yes, I tried that, but seeing what you said I tried again and held the buttons for awhile longer and it worked this time. I guess it just needed longer to reset or somthing. thanks.

New battery & won't turn on?

So I haven't used my phone for a while because my battery died and the Verizon website wouldn't let me purchase one, so I bought one off amazon. I received my new battery today, and my phone was working great! until my battery died. It's been on the charger now since 4pm, it's now almost 11:30pm.
My phone charges for all of two minutes and then 'discharges' the battery??? after the first time it discharged the battery it wouldn't turn on... and it still won't turn on.
Is there any way to fix this?

I bought the Droid Razor back in March 2012. Within 1 week the phone went dead and would NOT receive a charge from any source, not an ac charger for home, dc charger for car, usb from computer, NOTHING worked! I took it back to the store where I bought it from and they replaced it with a brand new phone. I then purchased the add on battery pack, just to be on the safe side. Now it's happening again! And the external battery pack is useless. I've been plugging it into different devices and letting it charge for hours and even over night since Monday. It still doesn't even recognize that it's plugged in.
I called Verizon today and first of all, the customer service rep was condescending and rude.Second, they are supposedly sending me ANOTHER replacement. But since it's Friday, I have to wait until Monday to receive it....UNLESS... I want to pay $19.95 for a Saturday delivery. I'm paying for a phone I can't use and I'm expected to pay the expedited shipping??? Will I be refunded for the amount of time the phone served as a paper weight?
This phone is very nice with all the features and it's apps and so forth, when it's WORKING!!! But if you can't turn it on, no amount of features and apps make it worth the high price of it. Very disappointed!

Brand new iMac won't boot :-(

Hi All,
I just got a brand new iMac. I did a clean install of Leopard, imported a couple of CDs into iTunes, and then thought I'd give Bootcamp a go.
I created the disk and the machine duly rebooted into Windows setup. As the installer couldn't see the Bootcamp partition (I was using XP without SP2). I told the installer to quit and reboot.
Now all I get is a hanging white screen when I power up my iMac. If i hold down the Alt key I get a mouse pointer which locks up after a couple of seconds and that's it.
I've tried:
- Holding down alt on bootup - this brings up a pointer which locks after about 2 seconds
- Holding down alt+C - with Leopard in the drive - nothing happens
- Zapping the PVRAM - AltCMD+PR" - this had no effect
- Resetting the SMU - hold down power whilst plugging in - now all the fans are running at maximum speed
- An open firmware update as per this post:
http://discussions.apple.com/thread.jspa?messageID=5984118
Is the machine completely toast?

The same thing happened to me this last week. After talking to Apple on the phone for hours they decided that it was dead and declared it doa (even though it was working for a few hours before boot camp). I am getting my new one this week. I can promise you that boot camp will not be put used on this one.
-Billy

Brand New Machine and Photoshop CS6 running very slow

I just installed Photoshop CS6 on my new Machine and it is running horrible. Moving around objects, turning effects on/off, zooming, and more all take for ever to render. I can not figure out why. I have updated video card drivers and more. Scratch Disk is set to a second disk and messed with all of the GPU settings. Only photoshop runs bad on this machine. I should not be having issues with the system. Below is the system info from Photoshop. Also this machine is running with two SSD drives which should make PS run even faster.
Adobe Photoshop Version: 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00) x64
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:13, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
Physical processor count: 12
Logical processor count: 24
Processor speed: 2294 MHz
Built-in memory: 16310 MB
Free memory: 11540 MB
Memory available to Photoshop: 14661 MB
Memory used by Photoshop: 70 %
Image tile size: 128K
Image cache levels: 4
OpenGL Drawing: Enabled.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
OpenGL Allow Old GPUs: Not Detected.
Video Card Vendor: ATI Technologies Inc.
Video Card Renderer: AMD FirePro V5900 (ATI FireGL)
Display: 3
Display Bounds:= top: -80, left: -1024, bottom: 1200, right: 0
Display: 2
Display Bounds:= top: 0, left: 1920, bottom: 1680, right: 2970
Display: 1
Display Bounds:= top: 0, left: 0, bottom: 1200, right: 1920
Video Card Number: 2
Video Card: AMD FirePro V5900 (ATI FireGL)
OpenCL Version:
Driver Version: 8.982.8.3000
Driver Date: 20120930000000.000000-000
Video Card Driver: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.d ll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Video Mode: 1680 x 1050 x 4294967296 colors
Video Card Caption: AMD FirePro V5900 (ATI FireGL)
Video Card Memory: 2048 MB
Video Rect Texture Size: 16384
Video Card Number: 1
Video Card: AMD FirePro V5900 (ATI FireGL)
OpenCL Version:
Driver Version: 8.982.8.3000
Driver Date: 20120930000000.000000-000
Video Card Driver: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.d ll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Video Mode: 1920 x 1200 x 4294967296 colors
Video Card Caption: AMD FirePro V5900 (ATI FireGL)
Video Card Memory: 2048 MB
Video Rect Texture Size: 16384
Serial number: 92938707758622115301
Application folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\
Temporary file path: C:\Users\JDONAL~1.RWS\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
D:\, 237.9G, 229.4G free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Required\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Plug-ins\
Additional Plug-ins folder: not set
Installed components:
   A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112
   ACE.dll   ACE 2012/06/05-15:16:32   66.507768   66.507768
   adbeape.dll   Adobe APE 2012/01/25-10:04:55   66.1025012   66.1025012
   AdobeLinguistic.dll   Adobe Linguisitc Library   6.0.0
   AdobeOwl.dll   Adobe Owl 2012/06/26-12:17:19   4.0.95   66.510504
   AdobePDFL.dll   PDFL 2011/12/12-16:12:37   66.419471   66.419471
   AdobePIP.dll   Adobe Product Improvement Program   6.0.0.1654
   AdobeXMP.dll   Adobe XMP Core 2012/02/06-14:56:27   66.145661   66.145661
   AdobeXMPFiles.dll   Adobe XMP Files 2012/02/06-14:56:27   66.145661   66.145661
   AdobeXMPScript.dll   Adobe XMP Script 2012/02/06-14:56:27   66.145661   66.145661
   adobe_caps.dll   Adobe CAPS   6,0,29,0
   AGM.dll   AGM 2012/06/05-15:16:32   66.507768   66.507768
   ahclient.dll    AdobeHelp Dynamic Link Library   1,7,0,56
   aif_core.dll   AIF   3.0   62.490293
   aif_ocl.dll   AIF   3.0   62.490293
   aif_ogl.dll   AIF   3.0   62.490293
   amtlib.dll   AMTLib (64 Bit)   6.0.0.75 (BuildVersion: 6.0; BuildDate: Mon Jan 16 2012 18:00:00)   1.000000
   ARE.dll   ARE 2012/06/05-15:16:32   66.507768   66.507768
   AXE8SharedExpat.dll   AXE8SharedExpat 2011/12/16-15:10:49   66.26830   66.26830
   AXEDOMCore.dll   AXEDOMCore 2011/12/16-15:10:49   66.26830   66.26830
   Bib.dll   BIB 2012/06/05-15:16:32   66.507768   66.507768
   BIBUtils.dll   BIBUtils 2012/06/05-15:16:32   66.507768   66.507768
   boost_date_time.dll   DVA Product   6.0.0
   boost_signals.dll   DVA Product   6.0.0
   boost_system.dll   DVA Product   6.0.0
   boost_threads.dll   DVA Product   6.0.0
   cg.dll   NVIDIA Cg Runtime   3.0.00007
   cgGL.dll   NVIDIA Cg Runtime   3.0.00007
   CIT.dll   Adobe CIT   2.0.5.19287   2.0.5.19287
   CoolType.dll   CoolType 2012/06/05-15:16:32   66.507768   66.507768
   data_flow.dll   AIF   3.0   62.490293
   dvaaudiodevice.dll   DVA Product   6.0.0
   dvacore.dll   DVA Product   6.0.0
   dvamarshal.dll   DVA Product   6.0.0
   dvamediatypes.dll   DVA Product   6.0.0
   dvaplayer.dll   DVA Product   6.0.0
   dvatransport.dll   DVA Product   6.0.0
   dvaunittesting.dll   DVA Product   6.0.0
   dynamiclink.dll   DVA Product   6.0.0
   ExtendScript.dll   ExtendScript 2011/12/14-15:08:46   66.490082   66.490082
   FileInfo.dll   Adobe XMP FileInfo 2012/01/17-15:11:19   66.145433   66.145433
   filter_graph.dll   AIF   3.0   62.490293
   hydra_filters.dll   AIF   3.0   62.490293
   icucnv40.dll   International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615
   icudt40.dll   International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615
   image_compiler.dll   AIF   3.0   62.490293
   image_flow.dll   AIF   3.0   62.490293
   image_runtime.dll   AIF   3.0   62.490293
   JP2KLib.dll   JP2KLib 2011/12/12-16:12:37   66.236923   66.236923
   libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)
   libmmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   10.0
   LogSession.dll   LogSession   2.1.2.1640
   mediacoreif.dll   DVA Product   6.0.0
   MPS.dll   MPS 2012/02/03-10:33:13   66.495174   66.495174
   msvcm80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195
   msvcm90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1
   msvcp100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1
   msvcp80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195
   msvcp90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1
   msvcr100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1
   msvcr80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195
   msvcr90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1
   pdfsettings.dll   Adobe PDFSettings   1.04
   Photoshop.dll   Adobe Photoshop CS6   CS6
   Plugin.dll   Adobe Photoshop CS6   CS6
   PlugPlug.dll   Adobe(R) CSXS PlugPlug Standard Dll (64 bit)   3.0.0.383
   PSArt.dll   Adobe Photoshop CS6   CS6
   PSViews.dll   Adobe Photoshop CS6   CS6
   SCCore.dll   ScCore 2011/12/14-15:08:46   66.490082   66.490082
   ScriptUIFlex.dll   ScriptUIFlex 2011/12/14-15:08:46   66.490082   66.490082
   tbb.dll   Intel(R) Threading Building Blocks for Windows   3, 0, 2010, 0406
   tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   3, 0, 2010, 0406
   TfFontMgr.dll   FontMgr   9.3.0.113
   TfKernel.dll   Kernel   9.3.0.113
   TFKGEOM.dll   Kernel Geom   9.3.0.113
   TFUGEOM.dll   Adobe, UGeom©   9.3.0.113
   updaternotifications.dll   Adobe Updater Notifications Library   6.0.0.24 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   6.0.0.24
   WRServices.dll   WRServices Friday January 27 2012 13:22:12   Build 0.17112   0.17112
   wu3d.dll   U3D Writer   9.3.0.113
Required plug-ins:
   3D Studio 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
   Accented Edges 13.0
   Adaptive Wide Angle 13.0
   ADM 3.11x01
   Angled Strokes 13.0
   Average 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
   Bas Relief 13.0
   BMP 13.0
   Camera Raw 7.3
   Chalk & Charcoal 13.0
   Charcoal 13.0
   Chrome 13.0
   Cineon 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
   Clouds 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
   Collada 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
   Color Halftone 13.0
   Colored Pencil 13.0
   CompuServe GIF 13.0
   Conté Crayon 13.0
   Craquelure 13.0
   Crop and Straighten Photos 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
   Crop and Straighten Photos Filter 13.0
   Crosshatch 13.0
   Crystallize 13.0
   Cutout 13.0
   Dark Strokes 13.0
   De-Interlace 13.0
   Dicom 13.0
   Difference Clouds 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
   Diffuse Glow 13.0
   Displace 13.0
   Dry Brush 13.0
   Eazel Acquire 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
   Embed Watermark 4.0
   Entropy 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
   Extrude 13.0
   FastCore Routines 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
   Fibers 13.0
   Film Grain 13.0
   Filter Gallery 13.0
   Flash 3D 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
   Fresco 13.0
   Glass 13.0
   Glowing Edges 13.0
   Google Earth 4 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
   Grain 13.0
   Graphic Pen 13.0
   Halftone Pattern 13.0
   HDRMergeUI 13.0
   IFF Format 13.0
   Ink Outlines 13.0
   JPEG 2000 13.0
   Kurtosis 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
   Lens Blur 13.0
   Lens Correction 13.0
   Lens Flare 13.0
   Liquify 13.0
   Matlab Operation 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
   Maximum 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
   Mean 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
   Measurement Core 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
   Median 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
   Mezzotint 13.0
   Minimum 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
   MMXCore Routines 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
   Mosaic Tiles 13.0
   Multiprocessor Support 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
   Neon Glow 13.0
   Note Paper 13.0
   NTSC Colors 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
   Ocean Ripple 13.0
   Oil Paint 13.0
   OpenEXR 13.0
   Paint Daubs 13.0
   Palette Knife 13.0
   Patchwork 13.0
   Paths to Illustrator 13.0
   PCX 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
   Photocopy 13.0
   Photoshop 3D Engine 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
   Picture Package Filter 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
   Pinch 13.0
   Pixar 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
   Plaster 13.0
   Plastic Wrap 13.0
   PNG 13.0
   Pointillize 13.0
   Polar Coordinates 13.0
   Portable Bit Map 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
   Poster Edges 13.0
   Radial Blur 13.0
   Radiance 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
   Range 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
   Read Watermark 4.0
   Reticulation 13.0
   Ripple 13.0
   Rough Pastels 13.0
   Save for Web 13.0
   ScriptingSupport 13.0.1
   Shear 13.0
   Skewness 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
   Smart Blur 13.0
   Smudge Stick 13.0
   Solarize 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
   Spatter 13.0
   Spherize 13.0
   Sponge 13.0
   Sprayed Strokes 13.0
   Stained Glass 13.0
   Stamp 13.0
   Standard Deviation 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
   Sumi-e 13.0
   Summation 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
   Targa 13.0
   Texturizer 13.0
   Tiles 13.0
   Torn Edges 13.0
   Twirl 13.0
   U3D 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
   Underpainting 13.0
   Vanishing Point 13.0
   Variance 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
   Variations 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
   Water Paper 13.0
   Watercolor 13.0
   Wave 13.0
   Wavefront|OBJ 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
   WIA Support 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
   Wind 13.0
   Wireless Bitmap 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
   ZigZag 13.0
Optional and third party plug-ins: NONE
Plug-ins that failed to load: NONE
Flash:
   Mini Bridge
   Extensis
   Kuler
Installed TWAIN devices: NONE

My Old System was:
Dell T5500
GPU1: ATI FirePro 5700
GPU2: Nvidia Geforce 210
CPU1:Xeon E5520 2.26Ghz
CPU2: Xeon E5520 2.26Ghz
C Drive: 80gb Sata 10K RPM
D Drive/Scratch Disk: 80gb Sata 10K RPM
Photoshop CS6 was set at default performance setting with the exception of the D drive being used for the scratch disk. GPU Processor was checked.
Worked on numerous large files 100 mg plus with little to no issue. Most setup in CMYK, 200 dpi, 8 bit depth.
New Machine:
Dell T5600
Two ATI FirePro V5900
CPU1: Xeon E5-2630
CPU2: Xeon E5-2630
C Drive: 240 gb SSD
D Drive:
My Old System was:
Dell T5500
GPU1: ATI FirePro 5700
GPU2: Nvidia Geforce 210
CPU1:Xeon E5520 2.26Ghz
CPU2: Xeon E5520 2.26Ghz
C Drive: 80gb Sata 10K RPM
D Drive/Scratch Disk: 80gb Sata 10K RPM
Photoshop CS6 was set at default performance setting with the exception of the D drive being used for the scratch disk. GPU Processor was checked.
Worked on numerous large files 100 mg plus with little to no issue. Most setup in CMYK, 200 dpi, 8 bit depth.
New Machine:
Dell T5600
Two ATI FirePro V5900
CPU1: Xeon E5-2630
CPU2: Xeon E5-2630
C Drive: 240 gb SSD
D Drive: 240gb SSD
Tried Photoshop at all sorts of various settings including default. All with the D drive being used for the Scratch disk. Working on the similar size file described above. The file I am working on now is 4000 x 4800 pixels, CMYK, 8 bit depth. Photoshop is slow selecting layers with auto select, very slow when moving layers around the Canvas, and slow rendering the Canvas when zooming in and out. This document also has about 30 layers and is 80mg.
I only use the 64 bit version of Photoshop these days. Also all three monitors are set at 60 Hertz. Photoshop is closed and reopened upon all changes.
I use to be a Photoshop Certified Expert in CS3 so I am extremely familar with the product. I am just stumped.

Brand New Machine, won't turn on

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