Brand new MBP with a problem...

We just bought a 15" MBP 2.0 today for my wife and had them install an extra gig at the store. We brought it home and she immediately began downloading the updates. While downloading she was poking around with Safari. About 3/4 of the way through the updates she got a windowshade effect over her screen and a warning saying she needed to restart (we only know PowerPC's so this one was new to us). After manually restarting she got an "OSX quit unexpectedly" warning (never seen that one either!) and a kernel panic dialog. Here's the log--
Mon May 15 16:38:07 2006
panic(cpu 1 caller 0x0019CACE): Unresolved kernel trap (CPU 1, Type 14=page fault), registers:
CR0: 0x8001003b, CR2: 0x71f6dc7f, CR3: 0x01630000, CR4: 0x000006a0
EAX: 0x3c2a0ac0, EBX: 0x05546280, ECX: 0x00494900, EDX: 0x0000004b
ESP: 0x71f6dc7f, EBP: 0x255f3a94, ESI: 0x0000c965, EDI: 0x0426ffc0
EFL: 0x00010212, EIP: 0x71f6dc7f, CS: 0x00000008, DS: 0x00000010
Backtrace, Format - Frame : Return Address (4 potential args on stack)
0x255f3930 : 0x128b5e (0x3bb0bc 0x255f3954 0x131bbc 0x0)
0x255f3970 : 0x19cace (0x3c0544 0x1 0xe 0x3c02fc)
0x255f3a20 : 0x197b53 (0x255f3a34 0x255f3a94 0x71f6dc7f 0x255f0048)
0x255f3a2c : 0x71f6dc7f (0x255f0048 0x3a0010 0x10 0x10)
0x255f3a94 : 0x3c2967c3 (0x5546280 0x359c0010 0x255f0010 0x3c290010)
0x255f3ab4 : 0x3c295af9 (0x423a4c0 0x5 0x426ffc0 0x0)
0x255f3af4 : 0x3c299d2b (0x41e6b80 0x426ffc0 0x14 0x41e6380)
0x255f3b44 : 0x3c29a0b1 (0x4263d00 0x1 0x1 0x1)
0x255f3bb4 : 0x3c2923da (0x4263d00 0x1 0x425c640 0x0)
0x255f3bf4 : 0x3c29b13b (0x423ee00 0x1 0x40 0x0)
0x255f3c54 : 0x3c29cc71 (0x423ee00 0x255f3c8c 0x40 0x40)
0x255f3d24 : 0x3c29cebf (0x423ee00 0x0 0x0 0x1103)
0x255f3d54 : 0x3b8859ec (0x423ee00 0x0 0x0 0x0)
0x255f3de4 : 0x3b90a7a2 (0x3f1b000 0x40b1800 0x0 0x0)
0x255f3e64 : 0x3b90aa68 (0x3f1b000 0x422d740 0x0 0x0)
0x255f3ed4 : 0x3b90adfa (0x3f1b000 0x0 0x255f3f34 0x135256) Backtrace continues...
Kernel loadable modules in backtrace (with dependencies):
com.apple.driver.AppleUSBTrackpad(1.4.0b3)@0x3c28c000
dependency: com.apple.iokit.IOUSBFamily(2.4.0)@0x3b882000
dependency: com.apple.iokit.IOHIDFamily(1.4.6)@0x35847000
com.apple.driver.AppleUSBUHCI(2.4.0)@0x3b903000
dependency: com.apple.iokit.IOUSBFamily(2.4.0)@0x3b882000
dependency: com.apple.iokit.IOPCIFamily(1.9)@0x35747000
com.apple.iokit.IOUSBFamily(2.4.0)@0x3b882000
Kernel version:
Darwin Kernel Version 8.5.2: Mon Feb 13 16:31:48 PST 2006; root:xnu-792.8.37.obj~1/RELEASE_I386
When she got it up and running the updates she was downloading hadn't installed.
So- do we worry? Do we continue with updates, and will they solve the problem? Thanks in advance!

Despite the fact that you didn't find my earlier reply helpful...... Stop press - actually fair enough as I didn't address the software update issue.
The ram is a user installable part. Apple have instructions on the website
e.g. here.
http://docs.info.apple.com/article.html?artnum=303491
You should also run the Apple Hardware Test from your install Discs. Kernel Panics are usually hardware related. If ram is faulty, it can show the fault only intermittently (which is why many people run the test in loop mode for a few hours) and so you may be saving the problem for a later and perhaps more critical juncture.
Best of luck.
Message was edited by: Rajesh Sharma

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