Brand new MBP won't software update
I just unpacked my new MBP 15", I have tried to update my OS and itunes and iphoto via "software update".
All I get is the software update window and the blue bar sticks at about a quarter and sits there forever until i click cancel.
I am using MAC OS X 10.7.2.
I am new to mac so am i doing something wrong.
thanks for your help.
simon
Csound1 wrote:
Shootist007 wrote:
simonav wrote:
Hi Carolyn thanks for your help, is 10.7.3 the latest software.
It is the latest point release of the Lion operating system. This does not contain any other softeware updates.
Check that the clock is set correctly. Check that your region (country) is set correctly. Reboot and try Software Update again.
I will disagree here, use the combo updater, in fact, always use the combo updater.
So the Combo updater updates all software also? itunes, iphoto Garage band and all other included software?
Funny I can't find that info anywhere on the Apple release notes for Combo updaters.
Similar Messages
-
Brand new imac stuck in software updates
Help! My brand new imac seems to be stuck in the middle of software updates - what can I do?
OK - I did solve this - I restarted the the computer in safe mode (Hold the Cmd and R keys) ran the disk repair to make sure all was well, then restarted and re-did the software update. This time it installed fine.
-
Brand new mbp retina & app store updates
Maybe this should be in a different discussion forum but I haven't had this happen before.
I received my new macbook pro retina today and had to do the Mountain Lion update. Did that ... then there were three additional updates. The SMC deal - which updated. Then, iPhoto and iMovie...
so, I'm coming from an existing app store/apple account - I've been using it the last few years. But, when I tried to do the iPhoto & iMovie update, it tells me the following:
"You have updates available for other accounts.
To update this application, sign in to the account you used to purchase it."
What?
This is a brand new machine, iPhoto & iMovie were installed with the previous OS before I updated to ML today.
I bought the computer under my apple account. I downloaded the OS update with my apple account.
Don't understand - thoughts? I searched and I found where previous owners of a used computer could cause an issue - this is brand new.
?? Help ??
However, maybe I don't want to update to iPhoto because I saw some negative comments on that too...I have now found a couple of threads... going to try these ideas and see if it works:
https://discussions.apple.com/message/18951280#18951280
https://discussions.apple.com/thread/2794280?start=0&tstart=0 -
Hey i bought a brand new MBP like 6 months ago and now it won't charge
i bought a brand new MBP like 6 months ago and now it won't charge. I tried using a friends MBP charger of the same year as my computer but it still says not charging at the top right corner of the computer screen where the charging symbol is. This problem just happened out of nowhere because it was working the day before then the next day it just stopped working saying it is not charging. I tired doing all of the suggested techniques to fix it but not luck.
This is the battery report is when my MBP is either connected to my charger or my friends charger which works perfectly on her computer.
Battery Information:
Model Information:
Serial Number: W013*****3BA
Manufacturer: SMP
Device Name: bq20z451
Pack Lot Code: 0
PCB Lot Code: 0
Firmware Version: 201
Hardware Revision: 000a
Cell Revision: 158
Charge Information:
Charge Remaining (mAh): 3137
Fully Charged: No
Charging: No
Full Charge Capacity (mAh): 5751
Health Information:
Cycle Count: 126
Condition: Normal
Battery Installed: Yes
Amperage (mA): 0
Voltage (mV): 11528
System Power Settings:
AC Power:
System Sleep Timer (Minutes): 10
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 10
Wake on AC Change: No
Wake on Clamshell Open: Yes
Wake on LAN: Yes
Current Power Source: Yes
Display Sleep Uses Dim: Yes
PrioritizeNetworkReachabilityOverSleep: 0
RestartAfterKernelPanic: 157680000
Standby Delay: 4200
Standby Enabled: 0
Battery Power:
System Sleep Timer (Minutes): 10
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 2
Wake on AC Change: No
Wake on Clamshell Open: Yes
Display Sleep Uses Dim: Yes
Reduce Brightness: Yes
RestartAfterKernelPanic: 157680000
Standby Delay: 4200
Standby Enabled: 0
Hardware Configuration:
UPS Installed: No
AC Charger Information:
Connected: Yes
ID: 0x0000
Wattage (W): 0
Revision: 0x0000
Family: 0x0000
Serial Number: 0x00000000
Charging: No
As you can see where it is labeled "AC Charger information" it states that its connected but there is no Wattage and says its not charging .
What is wrong with my mac? Is it serious and does Apple Care cover it?Have you done a SMC
http://support.apple.com/kb/HT3964
Items include
Power
The computer doesn't respond to the power button when pressed.
A portable Mac doesn't appear to respond properly when you close or open the lid.
The computer sleeps or shuts down unexpectedly.
The battery does not appear to be charging properly.
The MagSafe power adaptor LED doesn't appear to indicate the correct activity. -
Kernel Panic and a strange sound on a two days brand new MBP 17" i7
I just got a brand new MBP 17" i7 two days ago. Already had two issues:
1. On the first day while the computer was doing an automatic software update I heard a loud horn type sound coming from within the machine. After that the screen turned grey with the Apple logo and a status bar underneath. After that the machine returned to the "normal" screen and keep working.
2. Yesterday while trying to set up a mighty mouse the computer gave me the kernel panic screen. I turned the computer off and then on again and everything seems fine.
I contact Apple and they gave me two options for my peace of mind:
1. Take the computer to an Apple Genius bar
2. Send the machine back to the store
I own an iMac and a Macbook and this things had never happened before. I don't think it's normal for a brand new computer to do things like that.
This incidents took place within the first two day of receiving the computer, but maybe down the road or as I start installing programs like Final Cut Studio 3 or Office for Mac, things could complicate...
What do you recommend?Hi there.
The noise you heard and the status bar is usually the result of a firmware update being installed. Nothing to be concerned with and in fact will probably happen again if they just swap out the machine.
The kernel panic may have just been a fluke but you could try running the Apple Hardware Diagnostics that actually shipped with the machine to rule out hardware. If the tests come back ok then you could try to just re-install the OS.
Good luck. -
I have a new iphone and went into Itunes and it said my new iphone needed a software update. I let it do this and now the apps that I put on won't work and when pressed just flash on then off the screen. I paid £20 for one of them so any help would be appreciated.
Memory Map: http://www.memory-map.co.uk/iphone/
0870: http://www.simonmaddox.com/
Viber: http://support.viber.com/home
VoucherCloud: http://questions.vouchercloud.com/ -
FaceTime problems on 3 brand new MBP 13 Retina, Apple has given in
Hi All,
After recieving 3 brand new machines (MBP13 Retina) in Dec 2013 and Jan 2014, Apple does not believe they can deliver a proper working brand new machine. They also won't look into the problem and hope i can accept this faulty machine.
Is that what Apple is turned into? A company that doesn't believe they can fix their own machines? Or do they not care anymore about their customers and their product?
The person I'm facetiming with cannot hear me when we talk at the same time. My (3 brand new, but all 3 faulty) machines will mute me, so the other party cannot hear me. It is back to the walky talky ages again, 'over'.
Since I'm a great believer of Apple, I cannot believe they won't fix this problem and just keep on selling and delivering brand new MBP 13 Retina machines that don't work.
Does nobody at the Apple company care anymore, is there no company pride?after a week of working on this problem the last straw was spending 3 hours being helped with this problem by 1mb.com after which time they asked me either to take out a years support at £129 or pay for help from a better qualified technician! As I only received my IPad last week I am going to send it back tomorrow. why doesn't Apple respond when it is obvious from all the discussions that there is a problem? Considering the price of the iPad I feel thoroughly disillusioned and cheated as well as frustrated by spending so many hours to no avail. this was not the only problem I've encountered but it is the one I've wasted most time trying to resolve./
-
Repost: brand new mac won't play/recognise/mount audio-cd's
No idea what's going on here. I posted a question which I will paste below. Someone posted some suggestions for me (Dave Sawyer if I remember the name correctly, thanks again!) which lead me to ask wheter I was or was not supposed to have a file named cd info.cidb in a certain folder.
Now all of a sudden my thread is gone and I find the following mail in my inbox:
NoName posted "Re: brand new mac won't play/recognise/mount audio-cd's" in "brand new mac won't play/recognise/mount audio-cd's" on Aug 1, 2008 4:21:01 PM.
You wouldn't have that file unless you used iTunes to get CD metadata from Gracenote. I hate Gracenote, therefore I have never had that file on my system
To view or respond to this message, visit <http://discussions.apple.com/thread.jspa?messageID=7775827#7775827>
To view the full topic, visit: <http://discussions.apple.com/thread.jspa?threadID=1643589>
To view the forum, visit: <http://discussions.apple.com/forum.jspa?forumID=782>
We appreciate your participation in Apple Discussions. Thank you for being part of our community.
Apple Discussions Team
The origial question post was the following:
Hi all!
I am totally new to the macbussines (got one for a month now) and not using cd's much I never tried importing one untill today... and it simply won't. I think it's supposed to show the audio-cd on the desktop and give me an 'import cd' button in itunes whenever I insert an audioCD right?
It won't do... it'll take it in, turn it a few times and slide it right out again.
What I tried so far:
* toying with itunes settings for importing (import cd & eject, show CD, ask to import cd etc)
* toying with the cd&dvd preferences under system preferences
* click the mount 'button' in disk utility as was suggested in all those threads regarding cd's not mounting first time (my cd's won't mount the second or 30th time either)
* resetting the PRAM
Nothing so far.
It does recognise DVD's but no audio cd's whatsoever, originals, burned ones. You name it. As I don't use CD's a lot the newest CD dates from 2003, but that can't be it, can it?
Any suggestions would be highly appreciated...
o/
Am I going para? Where did my post go? It's totally gone, not even under 'my posts' or anywhere...
Still no solution either... suggestions still welcome thereforMy guess is that someone didn't like that I said I didn't like Gracenote.
Anyway, I Googled for your thread and luckily found it intact in the iTunes for Windows forum and posted a condensed reply there for you. -
My new IPAD froze during software update thru itunes on my winows PC. The normal reset instructions holding the home and power buttons do not work. Itunes no longer recognizes my IPAD. What can i do?
See here -
Recovery Mode
http://support.apple.com/kb/HT1808
iPad not showing up in iTunes on a PC
http://www.apple.com/support/ipad/assistant/itunes/
iPad not showing up on a Mac
http://support.apple.com/kb/TS1591 -
Aperture 3 not working on brand new MBP???
Just tried to open Aperture 3 on my brand new MBP and I get this error message:
Dyld Error Message:
Library not loaded: /Library/Frameworks/PluginManager.framework/Versions/B/PluginManager
Referenced from: /Applications/Aperture.app/Contents/MacOS/Aperture
Reason: no suitable image found. Did find:
/Library/Frameworks/PluginManager.framework/Versions/B/PluginManager: no matching architecture in universal wrapper
I downloaded A3 from the Mac Store, I've deleted it and re-installed and still get the same message. My MBP is running 10.6.8.
Any ideas, hope you can help.
Thanks!Hi, Thanks! The solution on the Macrumors forum worked! A plugin manager issue!
I've copied the solution below for anyone else who may run into the issue.
Turns out it's a simple fix.
For those with the same problem:
1. Navigate to: /Library/Frameworks/PluginManager.framework/Versions/B/PluginManager
2. Delete the PluginManager
3. Get a new copy of the PluginManager. (You can copy one from a friends macbook) or use the one hosted here: http://qvenon.com/files/PluginManager.zip
Thanks again!
best,
upgrayedd1 -
HT4554 How big of download is the new 5.1 IOS software update?
How big of download is the new 5.1 IOS software update?
It depends on the device but for an iPod Touch for instance, it is about 180 MB.
-
New MBP won't turn on unless it's on AC power
So, my new MBP won't power on unless it's plugged in. It had 80% charge left. The sleep/wake light was on, but the keyboard was unresponsive and the screen remained off. This happened out of the box, so I charged it, and thought that was it. This morning it did the same thing again. But NOW it seems to be working again. I'd hate for this to happen again, after I can return it. I've tried to replicate the problem but to no avail. Any ideas?
The wake on AC power is not an issue here.I've had my Macbook for 2 months now. Yesterday VLC was whining that my CPU wasn't fast enough to run a video. Then about 1-2 houras after when I was opening a video in VLC it just froze. After wondering what happened a screen appeared telling me to restart computer and how to do it in 5 languages, the screen also had some color lines in it. OK so I shut it down and turned it back on.
Then it flashed blue screen for less than second and then the screen was all black. Fan was running and the led in front panel was on. Also it doesn't keep the umm..starting sound and doesn't respond when I press the keys (or at least num/capslock won't turn on). Now it just keeps doing that all the time I try turning it on.
I tried resetting PMU but didn't help. I don't have Tiger CD's here so I can't try starting it with them. I wonder what broke up, guess I'll have to take it to Apple authorized care. -
I am trying to use mail merge in Word for Mac on My brand new MBP 13". And I get the error "there is not enough memory or disk space to convert this document". What gives? Help please!
Why do I get there is not enough memory...: Apple Support Communities
Error message in MS Word opening a .docx file "There is not enough - Microsoft Community -
My brand new IPad won't connect to my wi-fi box.
My brand new IPad won't connect to my wi-fi box. I have been entering the required 26-character code (this is in France) over and over, phoning my supplier but to no avail. I have also checked bluetooth connection as some-one suggested in a discussion and its ok. I'm at a loss ! Can anyone help ? Thanks !
Turn Bluetooth off in Settings > General > Bluetooth
Having Bluetooth enabled while using Wi-Fi can cause interference.
Now tap Settings > General > Reset > Reset Network Settings
Restart the iPad. Hold the On/Off Sleep/Wake button down until the red slider appears. Slide your finger across the slider to turn off iPhone. To turn iPhone back on, press and hold the On/Off Sleep/Wake button until the Apple logo appears.
Tap Settings > Wi-Fi. Make sure Wi-Fi is switched on.
If it still won't connect, try here > iOS: Troubleshooting Wi-Fi networks and connections -
i have a 2006 imac (intel) w osx 10.4.11 and need to update for new ipod touch? software updates says up to date, but itunes requires 10.5 or higher? any solutions?
i have a 2006 imac (intel) w osx 10.4.11 < Tiger
It's not just iTunes you need to update...
You need to upgrade to Leopard v10.5.8 at the very least in order to sync, restore, and backup an iPod touch.
See iPod touch system requirements here.
Leopard is available from Amazon here.
Maybe you are looking for
-
iPod touch 3rd generation crashed while updating, and now it won't turn on, and it won't charge or be recognized in iTunes because it's completely dead; it's been dead for 3 days now. I've tried pressing home/sleep buttons for reset but nothing works
-
Primavera P6v7 use with Claim Digger
I'm having trouble getting Claim Digger to work correctly. Is Claim Digger only associated with the PMDB database or can I create other databases within primavera and have claim digger work? Thanks for any help.
-
Top of Verdana font missing in Safari 6
Ever since upgrading to ML and Safari 6, everytime Verdana is featured on a webpage the top mm or so is missing. The same pages look fine in Firefox and show Verdana correctly. I've checked my fonts and I'm on using the default system Verdana font. T
-
My ipod touch thats not copy the application, what will i do?
my ipod touch thats not copy the application, what will i do????
-
Upload from Palm Desktop 4.1 to Palm Centro
My old Palm Pilot M515 broke some two years ago. I am maintaining the Contacts ("Address" on Palm Desktop under Widows XP Pro) on Palm Desktop version 4.1 and extensively using the "Note" tab to enter free form information. a. Can I upload the Addres