Brand New Mighty Mouse does everything but track please help

Pairs up nice and quick...
Scroll ball works fine...
Right and left click are a go....
but it will not track, at all, not an inch
have had this less than two months and only have used it a few times
I reset my SMC and my PRAM still nothing
I changed the batteries
tried it on a white piece of paper
please help
also when its paired, the "bluetooth" pane of Keyboard/mice with the battery level meters is blank.
thanks!

Hello again:
I want to be sure we are on the same page. Go to system preferences>Bluetooth. Is the only entry your mouse? Go to system preferences>keyboard & mouse>bluetooth. Is your mouse the only entry?
If that all appears normal, try a couple of things (I am fishing a bit):
Go to your home folder (~library>preferences) and trash:
com.apple.systempreferences.plist
com.apple.bezelservices.plist
Then go to MacintoshHD>library>preferences and trash:
com.apple.bezelservices.plist
Then restart and see if that helps.
Next, I would reset the PRAM:
http://support.apple.com/kb/HT1379
Barry
Barry

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