Brand new N73 is frozen solid

I have resently purchased a new N73 from T-Mobile (through contract ) . Unfortunately after 5 weeks the phone is now frozen . All I get when I switch the phone on is the back-light and the blue nokia symbol . Also , clock and date is working and showing when phone is not in use .
But I am unable to connect to the main menue or any other menues or procedures . I have contacted Nokia support and after trying several procedures they sugest taking the phone to a Nokia outlet . Also , T-mobile have informed me that I cannot receive a new replacement phone as I informed them of the problem them 3 days after the 4 week deadline.
Then main issue I have is that I have some important medical photos on the phone and have been told by both Nokia and T-Mobile that they cannot guarantee that my photos will be saved if the phone is fixed . Infact T-mobile have informed me that the liklihood is that photos will be lost .
Will appreciate if anybody can give me some advice on how I can somehow save/recover my photos before getting phone fixed . I have tried using Nokia PC Suite through a USB connection on my Dell laptop but no luck . I should also add that the phones memory was almost full ( I was getting warning messages ) when this problem occurred .
Thanks for any help/info that you can provide .

Have you tried a reset ? Press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

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