Brand new Nano 7th gen has no sound!

Brand new Nano 7th gen has no sound. I've tried 3 different headphones, turned volume up, watched the bar indicate the song is on play, cannot find a mute switch (or indicator on screen) and can't understand why I can't hear music. Can there be an earphone jack problem on a brand new Nano? Help please!

Are the headphones plugged all the way in? Does the FM radio work?

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My new nano 7th gen has no sound

just got my ipod but cannot get any sound on it

Are the headphones plugged all the way in? Does the FM radio work?

Brand new nano 7th gen, firmware file corrupt, running windows 7

brand new nano 7th gen, running windows 7, on first plugin I get the message "the ipod XXXX could not be updated because the firmware file was corrupt" The strange thing is that it gave my nano a name - maybe confused with an old ipod??

I have the same issue. IPOD just arrived, connected to itunes, corrupt!

I use my new nano (7th gen) to listen to books on CD that i sync from my mac. The problem is, it stops at the end of each CD. How can I get it to continue on to the hanks, Wendy

I use my new nano (7th gen) to listen to books on CD that I sync from my Mac. The problem is that it stops at the end of each CD (very annoying). How can I get it to continue on the the next CD? Thanks, Wendy

Have you tried a different pair of earbuds/headphones to rule out a pair of damaged/faulty ones? You might also want to make sure the headphones are securely and firmly seated in Nano's headphone jack. Lastly, check the headphone jack for any signs of debris or damage. You may need to have the headphone jack replaced either by Apple or a third party repair company.
I assume this static is present on any track you listen to versus only particular ones?
B-rock

Can any one advise me if the new ipod nano 7th gen has a sleep timer on it?

I have just be giving a new style Ipod Nano 7th gen for christmas and wanted to know if it has the facility of playing music and setting up a sleep timer alarm so that it switches itself off after either 30min or 60mins?
I have had an ipod nano 4th gen for about 4 years and it has this sleep timer facility on it which i absolutely love and use every night.
So can anyone advise me on this and if it does still have this facility on the newer model that would be great and how i would go about setting it up on my new ipod nano 7th Generation.

Thank you Chamar for replying to me, i will have a look at printing of the full manual and having a proper read throught it.
Happy New Year to you all.

My iPod 7th gen has no sound

My new iPod nano 7th gen will not give out any sounds,

Hi guys,
I have just received my second iPod nano from Amazon. I had to return the first one as I had no sound coming out and the Apple Support guy - after resetting and restoring the original factory settings, said that it was probably defect and that I should send it back - which I did.
Just received the replacement and surprise, surprise, there is no sound coming out of this one either!!
I've reset this one with the Power and Home buttons, made sure that the Volume Limiter in the Settings is set to OFF, and turned the volume up to the max, but still no sound.
If I have to send this one back, it's the last device I buy from Apple. There is of course the possibility that I am completely stupid and I'm doing something fundamentally wrong, in which case shine a light guys, shine a light!
Other than that I have been all over the Internet before I landed here and there really does seem to be a problem with iPod nanos.
Yours, in deep frustration,
Lyra

My ipod nano 7th gen has suddenly gone black and it wont turn on or connect to a power source.

I was listening to my ipod nano 7th gen when it went black and the music stopped playing. It wont turn on when i press the power button and when i connect it up to charge the screen doesn't turn on. Can anyone tell me how to turn it on again or give me suggestions.
Much appriciated,
MissC@t

Hey MissC@t,
Although the following article says 6th generation, most of the troubleshooting steps should still apply to your 7th generation nano. I'd go through the troubleshooting steps and see if that resolves the issue:
iPod nano (6th generation): Hardware troubleshooting
http://support.apple.com/kb/TS3474
Have a good one,
Delgadoh

Brand new ipod 7th gen wont syn or turn on, please help!

Just tried to syn my brand new ipod nano 7th generation but have encountered problems that I'm certain should not be happened as this has never happened to me before now.
Firstly, it said that I had to update itunes, which I did.
Then, registered my ipod but it wouldnt sync and everytime I tried plugging it in an icon flashed up that said it was corrupted. This was followed by another window telling me to update my ipod. Clicked on it and a strange white screen came up on the ipod screen that said ok to disconnect with a tick (but not how it usually looks) I have tried resetting it several times by holding down the "sleep" button and then the screen just went black - not the apple logo to say that it was resetting or anything.
Now it wont turn on or register when I plug it into itunes...
Anyone got any suggestions or solutions? Thanks

Whats ur warrenty on it?
Just go return it for a new one if its brand new and they will give u a new one. Thats the easiest solution as far as Im concerned

My brand new hp pavilion dv7 has no sound-seemed as if it did first day

new pavilion dv7-6c20us had a normal windows default beep 1st day-never tried anything with sound til last nite-tried to watch video for 1st time and no sound-did system restore still no sound. IT person at my job looked it over too and is lost as well. Windows 7 . I haven't used laptop at all except for dragging pictures from external hard drive onto it. I can play a movie with sound on tv with HDMI cable, and in sounds looks like its working but isn't audible. I can hear a click when I hit mute with headphones on.

If speakers are set as default and still no sound go to Device Manager and uninstall the IDT Audio device,choosing to also delete the driver. Retart the laptop and install the latest IDT driver from your models driver page. You may want to download and save it first in your Download folder.
http://h10025.www1.hp.com/ewfrf/wc/product?product=5218578&lc=en&cc=us&dlc=en&task=&lang=en&cc=us
******Clicking the Thumbs-Up button is a way to say -Thanks!.******
**Click Accept as Solution on a Reply that solves your issue to help others**

My ipod nano 7th gen has a minor glitch.

It works great, BUT for some reason it doesn't always play the next podcast automatically. It's only on certain podcasts, and not on others and I can't find a setting to fix it. It's a minor issue, but annoying. I want it to play continuously, not be left with dead-silence when the podcast is finished. If anyone can explain how to correct this, that would be appreciated.
Thanks!

Hey MissC@t,
Although the following article says 6th generation, most of the troubleshooting steps should still apply to your 7th generation nano. I'd go through the troubleshooting steps and see if that resolves the issue:
iPod nano (6th generation): Hardware troubleshooting
http://support.apple.com/kb/TS3474
Have a good one,
Delgadoh

My Ipod Nano 7th Gen has a blank white screen.

I have tried to reset but still no change. even reinstalled the software. Is it time to return to an Apple shop?

Let the battery fully drain. After charging for at least an hour try what you tried already. If it still has the white screen that indicates a hardware problem an appointment at the Genius Bar of an Apple store is in order.

Ipod nano 7th gen has has a blank white sreen? how can i fix this?

turns on but only shows a white screen

You can work through the remaining five 5 R's of troubleshooting.
http://www.apple.com/support/ipod/five_rs/
It might also be a good idea to let the iPod's battery fully drain. Then charge it back up and restore it once more in iTunes.
Otherwise, it's likely a hardware issue with the iPod's LCD display. Since the device is still under a year old, it should still be covered by Apple's 1 year warranty against manufacturing defects. They should exchange it out for a new one at no cost.
B-rock

Ipod nano 7th gen problems synching

hello,
for the past 2 days, I have been battling an ipod nano synching issue. This ipod has been working flawlessly for the past year. And then all of the sudden, without warning, I tried to add additional music and I could not. I cannot remember the exact syntax of the error but it had something to do with the ipod not being recognized and required a restore to factory.
I have corrected the first issue where the ipod was not recognized and had to be factory restored. Each time I restored, it would not be recognized by itunes.
I installed itunes on another pc and the same ipod synched and reconnected just fine, pointing back to the itunes install on my primary machine.
I resolved the first issue on my primary machine by following ht1923.
However, now the problem I see is that even though the ipod connects successfully , to my primary machine , when I synch and add music, no music shows up on the ipod even though itunes says synch successful. The ipod says "no music".
ipod serial number: C8NJRFX4F0GV
my primary pc is an HP Elitebook, running windows 7 professional 64 bit version
All itunes software completed removed and reinstalled clean.
Thank you

I would like to chime in that I've confirmed this as a reproducible bug on my iPod Nano 7th generation. I have an iTunes library with an offending compilation, and to avoid any possible tagging incompatability, I've converted the files to AAC with clean tags containing the album, artist, title, and track number. The album artist is "Various Artists" and I've checked off the "Part of a compilation" box for each track in my library.
These tracks all show their correct artists when I sync this library to my iPhone. However, when I sync the exact same tracks to my iPod Nano 7th Gen, it choose a random artist from amongst all the artists within the compilation and shows that artist name on *every* track.
iPod Nano 7th Gen has a bug in the firmware for displaying artists correctly when they are part of a compilation. The OP is likely doing nothing wrong. Apple needs to issue new firmware. Alternatively, I cannot think of any decent workaround short of splitting off each track of the compilation into a separate album, which, would be a huge pain and likely impractical for most people.

IPod nano 7th gen (brand new) doesn't recognize Headphones

I have a brand new iPod nano (7th gen), and it doesn't detect when headphones are plugged in. I have read that the problem can ocurr because the headphones are not correctly inserted or that the headphone jack has dust inside. As i always do on a regular basis with mp3 devices, i cleaned out the jack to be sure
This is what happens:
When music is not playing i hear a crackle pop sound every 2 seconds or so. My headphones are perfectly fine and work with my Samsung galaxy s4 and my old iPod touch, and my brothers iPhone. Just don't work with iPod nano. I have 3 pairs of headphones all which do not work but I do not have the original headphones. they are so uncomfortable and seems unfair to me that apple would have a one size fits al headphone that only works with the device. I do not intend on switching.
When I play a song, and then press the sleep/wake button to turn off the display, the music stops. Or if I let the music play, it stops when the screen times out and turns off. These two things occur because the iPod "thinks" that there are no headphones inserted.
When I try to activate the FM radio, the radio won't start because it says that there is no radio signal (which occurs when no headphones are connected).
Needless to say, the microphone and volume controls of the iPhone headset, don´t work at all (they even work on the iPod shuffle!).. and because of this, no voice recording for me!
I have also restored the device in iTunes, and updated with no luck.....
Thanks in advance for any useful answer!
iPod nano

First, make sure the headphones plug is completely inserted into the nano's headphones jack. It should "click" into place. The fit may be tighter than expected, especially when new. There is a sensor in there, and if the plug is not completely inserted, you may get some sound, but the nano will not "sense" the headphones.
If that is not the problem, you should have the nano looked at under warranty. It should work with any standard headphones. If there is an Apple Store nearby, you can make a reservation at the store's Genius Bar and take it there.

I got a new iPod nano 7th gen., but when I tried downloading a video from my iTunes library a message popped up that said: Some of the videos in your iTunes library cannot be copied to your iPod because they cannot be played on this iPod.

I got a new iPod nano 7th gen, but when i tried downloading a video from my iTunes library a message popped up that said: Soem of the videos in your iTunes library were not copied to yor iPod because they cannot be played on this iPod. What should I do?

I kept having a similar problem - 3 out of the 10 videos I had on iTunes wouldn't sync. They were in the right format and I KNEW they worked on my iPod because I'd RECORDED them on my iPod. I finally figured out what to do! Go to the movies in your iTunes library. Click on one that does not sync. Click on "Advanced" at the top of iTunes and choose "Create iPod or iPhone version". Once that's finished, be sure you delete the old version so you don't keep getting the error (or have 2 copies of the same video) and sync. This should eliminate the problem. At least it did for me!

Brand new Nano 7th gen has no sound!

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