Brand new Nano: screen fade out?

Brand new Nano...the screen will fade to mostly white, however you can still faintly see the icons and it will operate but the whole screen is covered with the fade out effect that normally is confined to the right edge of artist/album/song names that are too long to fit on screen.
It seems to have happened mainly when it was plugged into the MBP USB slot to charge/sync.
Has anyone seen this? Is this a malfunction that warrants return? Is this normal?

yeah, definitely not normal. I find folks describing white screen with the logo and black screens but no one with this "faded" screen. I can faintly see the controls and they will move, but you can hardly use the thing.
it's going back to BestBuy before the return policy expires. This is the first Apple product I've purchased that has failed to live up to it's expected operation. In that it has failed miserably. So, it will be ditched.

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here is a link to more detail on jeff's suggestion
http://docs.info.apple.com/article.html?artnum=93499
KoDor
If any post helps or solves your problem, please click the "Solved" or "Helpful" buttons on top of that post. Thank you for helping the boards!

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Now does anyone have thoughts to this story ?
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- Is falling on a soft wooded deck enough to break the new IPOD Touch glass screen ?
Yes, you proved that. Having it land on a corner is what did it in.
- I saw they used in the past quite a lot of courtesy, especially if the device was very new, but as usual that is probably only for US customers????????
That typically ony happens when you make an appointment at the Genius Bar of an Apple store. It is not limited to the USA
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http://support.apple.com/kb/TS1372
Try the steps you haven't in this article.
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Welcome to the Apple Discussions!
Apple Service and Support in the Philippines.
http://store.apple.com.au/asia/FMPro?-db=asiachannelweb.fp5&-lay=web&-format=%2F asia%2Fsvclocateresults.html&-error=%2Fasia%2Flocaterrors.html&-max=25&-sortfiel d=level&-sortfield=TradingAs&-sortorder=ascending&c1=&c2=&c3=&c4=&c5=&c6=&c7=&c8 =&c9=&c10=&c11=&c12=&c13=&c14=&viaProduct=3&country=Philippines&-find.x=58&-find .y=18
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Brand new Nano: screen fade out?

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