Brand New Out Of Box Satellite C655-S5307 Will not turn on , black screen

I got this http://us.toshiba.com/computers/laptops/satellite/C650/C655-S5307/
A Toshiba 655-5307 laptop for my sis for Christmas.
She said she charged the thing overnight and went to turn it on, the green led power light came on I heard fans come on, black screen then shutdown.
 I got this laptop 1300 miles away while I was working out of state thought it would be a great gift.
Please tell me this is a minor problem and easy to fix

try to keep turning the laptop on while it has a charge and is unplugged until the battery completely dies and leave it to sit for 5 days unplugged but with the battery inserted.  Dont touch it or try to turn it on while it sits and the batt loses its charge.  Then plug it in and see the orange charging light.  immediately hit the power button.  The pc may try to boot and fail, but it might actually boot for real!  mine did.  I have seen this problem in this particular model posted all around the internet.  But it seems to turn on only if the battery is completely dead.  hmm.  

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