Brand new owner IMac desktop, with One to one service, but can't make an appt??
I just brought home the Imac & paid for a One to One, but can't make an appt online??
http://www.apple.com/retail/learn/one-to-one/ or just call AppleCare or the store from which you purchased the machine. If you're switching from PCs, see these:
Switching from Windows to Mac OS X,
Basic Tutorials on using a Mac,
Mac 101: Mac Essentials,
Mac OS X keyboard shortcuts,
Anatomy of a Mac,
MacTips,
Switching to Mac Superguide, and
Switching to the Mac: The Missing Manual, Lion Edition.
Additionally, *Texas Mac Man* recommends:
Quick Assist,
Welcome to the Switch To A Mac Guides,
Take Control E-books, and
A guide for switching to a Mac.
Similar Messages
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I bought a brand new Mac 27" desktop that came loaded with Adobe CS6. Everything worked like a charm until the hard drive, 1Tb, developed a bad sector and the Apple Store reinstalled a new one as I had extended warranty with them. They recycled the drive immediately (like a fool I didn't ask for it back to get the data off it.) But luckily I have all my data on CrashPlan. I downloaded it and it worked great except I downloaded it to the desktop and not the original location so it got squirrely. I also have an external 1.5Tb drive that I wanted to make bootable so I installed Mavericks 10.9.3 . I then went ahead and installed it on the newly installed drive too.
I think that because I have a new drive Adobe thinks I have a news computer. I bought the 27" Mac brand new from Ebay and it came loaded with software, including CS6. I have a serial number for CS6 but Adobe said it wasn't valid. (I have owned CS2, CS4 and now CS6 which came preloaded onto the Mac by the seller who told me that the software was registered to the Mac???
I am going to re-download the backup but this time to the original location (I still don't think it will work with Adobe. What can I do about this?
iMac 27-inch, Late 2012
Processor 3.2 GHz Intel Core i5
Memory 32 GB 1600 MHz DDR3
Graphics NVIDIA GeForce GTX 675MX 1024 MB
Software OS X 10.9.3 (13D65)@You need to contact Adobe Support either by chat or via phone when you have serial number and activation issues.
Here is a link to a page with options to help make contact:
http://www.adobe.com/support/download-install/supportinfo/ -
Brand new Ipod touch G4 with sound only in one earbud
I have a brand new Ipod touch G4 with sound only in one earbud. I have tried different types of headphones, but get the same result. If I jiggle the connector pin, I can get sound on both earbuds, but only on one side when the connector pin is push all the way in.
I have an older Ipod g4 without this problem
any suggestions?Try on your ipod going to Settings-General-Accessibility. Scroll down into Hearing and see that Mono Audio is off. Maybe that's the problem.
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Have a 27 imac desktop with mac osx 10.5.8, finally got out of grey and black screens etc. is there anything I can do to prevent all this from happening again when I shut down? Or before I shutdown? TIA.
Basic Backup
For some people Time Machine will be more than adequate. Time Machine is part of OS X. There are two components:
1. A Time Machine preferences panel as part of System Preferences;
2. A Time Machine application located in the Applications folder. It is
used to manage backups and to restore backups. Time Machine
requires a backup drive that is at least twice the capacity of the
drive being backed up.
Alternatively, get an external drive at least equal in size to the internal hard drive and make (and maintain) a bootable clone/backup. You can make a bootable clone using the Restore option of Disk Utility. You can also make and maintain clones with good backup software. My personal recommendations are (order is not significant):
1. Carbon Copy Cloner
2. Get Backup
3. Deja Vu
4. SuperDuper!
5. Synk Pro
6. Tri-Backup
Visit The XLab FAQs and read the FAQ on backup and restore. Also read How to Back Up and Restore Your Files. For help with using Time Machine visit Pondini's Time Machine FAQ for help with all things Time Machine.
Although you can buy a complete external drive system, you can also put one together if you are so inclined. It's relatively easy and only requires a Phillips head screwdriver (typically.) You can purchase hard drives separately. This gives you an opportunity to shop for the best prices on a hard drive of your choice. Reliable brands include Seagate, Hitachi, Western Digital, Toshiba, and Fujitsu. You can find reviews and benchmarks on many drives at Storage Review.
Enclosures for FireWire and USB are readily available. You can find only FireWire enclosures, only USB enclosures, and enclosures that feature multiple ports. I would stress getting enclosures that use the Oxford chipsets especially for Firewire drives (911, 921, 922, for example.) You can find enclosures at places such as;
1. Cool Drives
2. OWC
3. WiebeTech
4. Firewire Direct
5. California Drives
6. NewEgg
All you need do is remove a case cover, mount the hard drive in the enclosure and connect the cables, then re-attach the case cover. Usually the only tool required is a small or medium Phillips screwdriver. -
Brand new Surface Pro 3 with Office Prof Plus 2013
Just purchased today and brought home a brand new Surface Pro 3.
The first thing I needed for work, Office, and so I started to install, via USB DVD drive, the program Office Professional Plus 2013 - the fully loaded flagship version of Office that I purchased in March of 2014.
I was shocked that I am unable to install it. I first tried installing the 64-Bit Office version, since Windows 8.1 is 64-bit. Next I learned that I must uninstall the 32-bit trial versions of Office that came pre-loaded onto the Surface Pro 3. I even used
the Microsoft Office Fixit utilities and the Support descriptions of manual removal of previous versions of Office.Resetting the Surface Pro 3, uninstalling all Office products from it, and installing as 32-bit did not help either.
The errors I see are not describable, because nothing happens, the install just hangs with no messages. The machine keeps operating fine, but the Office installs do not work at all.
All of these efforts have only led to frustration.It appears to me that the flagship 2014 Surface Pro 3 and the Office Professional Plus 2013 (purchased only this Spring) are incompatible. This came as a great shock for me because in all my history of installing
current MS software on current systems, I have never had this problem. Maybe back in the days of Windows 3.1 it might have happened. Please, if anyone has any advice , please advise.Thanks Melon Chen for your quick and helpful reply. Somehow (I will explain below), I was at last able to install the Office 2013 Pro Plus Suite.
Before I received your reply with detailed instructions I kept trying many other solutions .. eventually I made Office 2013 Pro Plus install, although I'm not exactly sure what ended up fixing my ability to install from DVD.
here's what I did:
1) I attempted to install Office 2013 Pro Plus after running Fixit Utility and again the clean boot, but those did not help. I received the same error message that I described (ie. no specific error coded message, only a message that Office 2013 Pro
Plus failed to install. After rebooting with the "clean" reset option , I noticed there was some of my personal setup information retained on the system (can't recall exactly what this was , but it was clear to me that the reset
did not make my system in pristine factory image). I discovered an even cleaner reset is the following to reset the Surface Pro 3 'absolutely' to factory image using a downloaded factory recovery image that is available here:
-->
http://www.microsoft.com/surface/en-us/support/warranty-service-and-recovery/downloadablerecoveryimage?lc=1033
This also required creating a USB drive based install and this reset the Surface Pro 3 to factory condition as described here:
-->
https://www.microsoft.com/surface/en-us/support/warranty-service-and-recovery/usbrecovery
Now, after all this, regarding the Office Pro Plus 2013 install, 64-bit, it failed yet again, but one good thing was that the error message stated something different ie containing the text
" Background installation ran into a problem. ... We'll automatically resume...." . With this information, I explored the internet over the weekend and I found the following valuable site on the web:
http://answers.microsoft.com/en-us/office/forum/office_2013_release-office_install/unable-to-install-office-2013-error-codes-30102-1/fde35d75-bddc-4dd6-bd0a-e01d07420f49
Although I did not observe the error codes (apparently, it is explained that MS has stopped showing many error codes) as depicted, but the symptoms were identical. And so reading the link, there was one user , Rohn007, who compiled a beautiful listing of this
problem of installing Office 2013 Pro with suggested solutions; lo and behold, the solution describing
multiple wireless devices seemed to solve the problem. In other words, by being a heavy MS early-adopter, during Office 2013 Pro Plus install, I had a couple of MS devices, like Lumia phone, pc, etc.. all linked to the same wireless router
during my attempts to install to the Surface Pro 3. I have only a single MSN user ID and password for all the devices. I could be wrong, but this situation with shared wireless apparently can mess up the installs of Office 2013 Pro Plus- but often it
is disguised and murky because no error codes are generated. By turning off all the wireless connections except for the one connecting to the Surface Pro 3, I was AT LAST ABLE TO INSTALL OFFICE 2013.
In the end, I installed Office 2013 32 bit, but I really wanted 64 bit. I will try now and uninstall everything again. and then go for the 64 bit version.
I was very worn out by this experience. A full 2 days trying to install a brand new Office 2013 onto the brand new Surface Pro 3 with Win 8.1 apparently all came down to the fact maybe that I had too many wireless connections going! In the end I am
happy that I can finally discover this beautiful piece of hardware, but I am a bit scared since I also would like to install Adobe CS4 from DVD drive and I am worried that I will again have much trouble. Do you have any suggestions when installing the Adobe
CS 4 Master Collection, are there suggested steps to take? I like the idea of running Event Viewer, do you think that cab be helpful during installs. -
How do i install boot camp on a brand new 3tb iMac osx 10.8.2
how do i install boot camp on a brand new 3tb iMac osx 10.8.2?
Note: At this time BootCamp doesn't support 3TB drives - this is due to a memory allocation issue with Windows. Check out this article on a/an (unreliable) work around. I say unreliable because some people are reporting success and others failure. At this time if you really need Windows it probably would be better to use virtualization software like Parallels, VMWare, or VirtualBox.
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Both my HP D4360 and my HP 940C printers have brand-new HP cartridges in them and neither one print
Both my HP D4360 and my HP 940C printers have brand-new HP cartridges in them and neither one of them print correctly (half way). I made sure that the cartridges bleed out very well (on a damp paper towel until ink bleeds out) yet the characters come out very skipped, lined and in short, look terrible. Both printers should have been covered under the lawsuit against HP but I've yet to see a dime and I've been through more cartridges than I can count. With that said, I'm open to hearing any type of device short of thrilling the printer out the window of a 30 story building window because they both should work quite well. Any suggestions, ideas or what should I do next because I'm quite frustrated and the money doesn't grow on trees in my neighborhood or checking account. Thank you – Frustrated if for some reason, dedicated HP consumer for the past 16 years…Frustrated yet still dedicated HP consumer – Help
Hi-
You might take a look at the following video. Drives and memory are user installable parts. (G4 model selected at random):
http://www.info.apple.com/usen/cip/html/g4ge/g4gbenet-dvddrive-cip.mov.html
http://www.info.apple.com/usen/cip/html/g4ge/g4gbenet-memory-cip.mov.html
Use the pull down menu to select your model:
http://www.apple.com/support/diy/
RAM and Optical drives are available here:
http://eshop.macsales.com/shop/memory/
http://eshop.macsales.com/shop/optical-drives/superdrives/powermac/
Stick with a Pioneer Optical Drive. You will get the best service life, as well as best native compatibility.
G4AGP(450)Sawtooth, 2ghz PowerLogix, 2gbRAM, 300gbSATA+160gbATA, ATI Radeon 9800 Mac OS X (10.4.8) Pioneer DVR-109, ExtHD 160gb x2, 23"Cinema Display, Ratoc USB2.0, Nikon Coolscan -
My menu bar does not appear at the top of my homepage on a brand new 27" iMac only when i pull up an app. this does not allow me to shut down my mac when all apps are closed nor does it all me to use finder. any help would be awesome
Press the escape (esc) key to exit full-screen mode.
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I have a brand new macbook pro 15" with latest Lion. Can anyone tell me why, when I open word or preview etc that multiple files open?For eg if I open a word doc, the last 1-3 docs that I have worked previously on all open. Can anyone tell me why?
You have a choice as to whether or not applications in Lion like Word or Preview (or even Safari) save and re-open previous documents or windows... just hold down the option key while quitting a program and when you re-open it you won't get the previous documents or windows when you re-open the application. You can see this by selecting the open program in the menu bar and when holding down the option key the quit function will change to quit and discard open windows. This feature in Lion is referred to as "Resume" and is great if you want to restart an app and return to what you're doing (for example in Safari re-opening existing windows and tabs from your previous session). You still have the option to close individual windows within an app before quitting and they will not re-open when the app is launched again.
This Resume function is not related to saving your work (a word or text document for example). This is handled by Lion's "Auto-Save" and "Versions" functions. See http://www.apple.com/ca/macosx/whats-new/auto-save.html
Hopefully this is the complete answer you're looking for. -
I keep getting this message the past week when I try to copy/paste text to Pages or upload a picture to a website chat forum. I don't know what it means, or how to correct it. I'm running a 2009 iMac desktop with OSX Lion 10.7.3 with 2 GB Any help appreciated.
AngieRunning the Lion Os requires a MINIMUM of 2 GB of RAM, as you have. However, with that little RAM the computer will have trouble with many memory based tasks, such as copying and pasting. You really need to increase the amount of RAM your computer has in order to increase its speed and performance. Now, when a task requires more RAM than your system has available then the OS will use some harddrive space temporarily instead. This is called "Virtual Memory." Is it possible that at this time that your harddrive is very full relative to its stated capacity, so that even "virtual memory" is not really available? If that is the case, you really need to cleanup your harddrive by deleting a fair number of less used files.
Hope this helps -
hello. i have a 2011 iMac G4 with OSX10.9.2 and I can't find AirPlay . is it on this version of iMac? i just got a new soundsystem expecting to connect via AirPlay but don't know where to find it....?
About AirPlay and Airplay Mirroring
AirPlay Mirroring requires a second-generation Apple TV or later, and is supported on the following Mac models: iMac (Mid 2011 or newer), Mac mini (Mid 2011 or newer), MacBook Air (Mid 2011 or newer), and MacBook Pro (Early 2011 or newer). For non-qualifying Macs you can try using Air Parrot.
Several Apple Articles Regarding AirPlay
Apple TV (2nd and 3rd gen)- How to use AirPlay Mirroring
How to set up and configure AirPort Express for AirPlay and iTunes
iTunes- Troubleshooting AirPlay and AirPlay Mirroring
iTunes- Using AirPlay
Apple TV (2nd and 3rd gen)- Understanding AirPlay settings
About AirPlay Mirroring in OS X Mountain Lion
iTunes 10- About playing music with AirPlay
Troubleshooting AirPlay and AirPlay Mirroring
Using AirPlay
Thanks to the $15 Beamer, AirPlay streaming is still possible on Macs that do not support Airplay and mirroring.
Other solutions are the Air Parrot, StreamToMe, and AirServer. -
Brand new iPad 2 32GB with 3G. When I hooked it up to my computer, the capacity bar had 11.4GB full in the "other" category even though i haven't synced anything yet. What does the "other" category consist of and how can I fix this?
The iPad was sealed in the box when I got it. It had the plastic screen protector wrapped all around it and when I powered it on for the first time it displayed the "connect to iTunes for setup" message displayed. The only other thing I can think of is if the person I bought it from had ordered it through Verizon on and the iPad was set up on a number on his pre-existing verizon account. My question is should I just keep using it and consider myself lucky? Since there is no way for Verizon to charge me for the usage because I never signed a contract. I realize that if it is on the account belonging to the person I bought it from, they will eventually figure this out and shut it off. But I might as well use it in the meantime right?
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If I Back Up My IPhone, Does The New Back Up Merge With The Old One
If I Back Up My IPhone, Does The New Back Up Merge With The Old One?
Apple states that it maintains up three of your most recent backups. This should mean that if you back up, you would still have the option to revert to one of your earlier backups. Unfortunately, the only way to know if earlier backups exist is to attempt to restore an iCloud backup and see which ones are shown as being available.
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I have brand new ip5 in the box and never touch it so Can i exchange my ip5 to ip5s with the same prize
Consult the store from which you bought it for their return policy.
Best of luck. -
Does the new 2011 iMac come with a osx lion preinstalled or a osx lion USB drive
Does the new 2011 iMac come with a osx lion preinstalled or a osx lion USB drive
I just bought the 17" MacBookPro the other day with Lion preinstalled and wanted to install Lion on my iMac. It makes sense that I should be able to upgrade for free you spend all this money on Apple products, give us apple supporters a break. Maybe this is something that Apple overlooked and in the future there will be a fix.
I read up on forums and I finally called AppleCare they said that I should be able to install Lion on 5 other computers but only if purchased in the store, this doesn't make any sense. I feel like I already purchased a copy and that copy should be able to be installed on another computer. It should be as simple as logging in app store with the same apple ID and it be there to install on my iMac. If apple is trying to make everything user friendly, device syncying and convenient well it's not; this is just something they think of. I refuse to pay $30 for another copy. Fix this issue APPPLE!!!
Because if those who bought computers in July that didn't have Lion preinstalled can obtain a free copy to install in 5 computers. I should be able to do the same with the Lion that I bought preinstalled it's just make sense to me.
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Hallo everyone, I must create a new payment term: "75 DAYS FROM INVOICE DATE - FIXED DAY 20". This means that if a create an invoice on 27/09/10, its due date must be 20/12/10, because:: 27/09/10 + 75 DAYS = 11/12/10 + FIXED DAY 20 = 20/12/10. How ca
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How to manually activate acrobat pro X?
My old laptop died and I have installed acrobat pro x on my new laptop. I am keeping it off all networks, isolated. But the activation screen is not giving me any option to manually activate. What now??
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Can't figure out why tweener won't work after an loader is added to stage
Hey all, I am working on an imageHolder class that will let me load an image into and then when the image has finished loading I want the default graphic that is a placeholder to fade out. Everything is working except one thing when the image has fin
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a few of my built in apps disappeared and I want them back, please help, a few of my built in apps disappeared and I want them back, please help. It just happened and I didn't do anything. The camera app the I-tunes store the App Store and Safari a
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Why isn't Photoshop Elements showing up in my upgrades list?
With the new version of Photoshop Elements in the store, I checked my available updates but there isn't an update listed. When I look at the purchased list and click on the application to go to its page, it just responds "Your request could not be co