Brand new passport wont restart after update - just flashing red LED

Help....
Unboxed, updated (sim still not in) - restarted
Black screen, will not do anything apart from flash its LED. Sequence is flash, pause, six rapid flashes, long pause and start over again.
Have tried calling the 30 days complimentary assistance number, but guess what, you can get no further than hearing the options.
Right now - not feeling the love... (RANT OVER)
Solved!
Go to Solution.

I saw something similar here:
http://forums.crackberry.com/ask-question-f432/bb-z30-stopped-working-not-reacting-red-light-flashes...
See last post for a possible solution:
"Confirming the solution I found...install BB-link software and connect the device to the PC with the USB cable.
Link software tells you no connection can be made and you have 2 choices: reconnect or reload
Click reload and the device will be reset to factory settings...this did take 30-40 minutes for me.
After this has completed you have to set up the device as if it is a new device...including for me the enterprise activation.
But in the end it's working again... "
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Brand new passport wont restart after update - just flashing red LED

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