Brand new Retina MacBook Pro (mid-2014) overheating ( 200ºF)
Bought this MBP yesterday, installed all my regular apps, no problems. Today I started a Google Hangout in Chrome and within 30 seconds the CPU Core temperature on all 4 cores had jumped to 203ºF (as reported by iStat Menus). The fans slowly ramped up until they hit max RPM (about 6100-6200rpm) but the CPU core temperature stayed between 198-203ºF for the whole call.
I know the temperature is bound to go up when the MacBook Pro is under load, but it seems ridiculous and possibly dangerous for it to be running at >200ºF with the fans on. Is this just the new normal for Apple laptops, or is this going to slowly kill my $2400 laptop?
VMWare and Chrome are not running at the same time. I'm describing two separate tests.
I'm saying any program that uses a moderate amount of CPU (15-25% of total available CPU capacity) causes the MBP to exceed 200ºF with fans running full speed. Chrome is not the problem, it's an example. VMWare is not the problem, just another example. Probably if I fire up iMovie and start rendering video the same thing will happen. I just don't understand why the MBP can't keep its temperature below 200ºF with the fans on full speed.
If I max out all 8 cores by running 8 instances of "yes > dev/null" in Terminal the temperature reaches 213ºF.
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Hello, chocotac0.
Thank you for visiting Apple Support Communities.
Here are some troubleshooting steps that I would recommend when experiencing this issue.
OS X Mavericks: Reset your computer’s PRAM
http://support.apple.com/kb/ph14222
Intel-based Macs: Resetting the System Management Controller (SMC)
http://support.apple.com/kb/ht3964
OS X Mavericks: If a USB device isn’t working
http://support.apple.com/kb/PH13876
Cheers,
Jason H. -
FCP 7 will NOT open with my brand new Retina MacBook Pro, any ideas?
I got my brand new retina-display macbook pro in the mail today. I installed Final Cut Studio 3, with dmg file I made from original disk, right serial numbers etc. Upgraded to 7.0.3 through the software update.
Final Cut opened once (which was fine) and I realized I had to install magic bullet looks to keep working on a project I had been working on.
After I did so FCP would not open. Thinking this was the problem, I completely uninstalled all plugins using Red Giants official uninstall app. I also deleted the Boris continuum plugins lots of people say is a problem in Mountain Lion with FCP startup issues.
I then used FCS remover to completely remove the entire suite and restarted, emptied the trash etc for a clean slate.
Upon reinstalling, Final Cut will not open. The startup screen shows up, goes through profiling for RT extreme etc and then closes and the icon disappears from the dock. Everything else opens, motion, compressor, dvd studio pro. Everything is fine except for Final Cut. I have trashed preferences and reinstalled numberous times and triple checked there are no rogue plugins lying around. Nothing seems to work. The only thing I haven't tried is restoring the machine to factory settings and starting from scratch.
This is incredibly frustrating, does anyone have any insight?
Thanks.Thanks David. I wiped the machine and rinstalled Lion and started from scratch again which was a bummer but worked. I feel like the earlier plugins I installed had something to do with it.
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Brand New Retina Macbook Pro - Mouse Cursor Disappears
Just bought this new MBP Retain, 13" with the 2.6ghz processor and have not installed much on it. I think the only program I've installed is Spotify.
Aside from that, I'm using it as is, out of the box. No external mouse, keyboard, or any other application aside from an equally new iPhone 5S.
I've had this issue 3 times within the 3 days of ownership, where the mouse cursor will completely disappear from the sceen and it doesn't come back. The computer still functions and I can still do a few things like type (if I'm inside a textbox already, I think), as well as change the volume, brightness and activate the Power button (however, I can't select anything).
I have to do a hard reset to get it back.
This is pretty frustrating for a brand new product. I don't think it's linked to any external factors as nothing additional has been added.VMWare and Chrome are not running at the same time. I'm describing two separate tests.
I'm saying any program that uses a moderate amount of CPU (15-25% of total available CPU capacity) causes the MBP to exceed 200ºF with fans running full speed. Chrome is not the problem, it's an example. VMWare is not the problem, just another example. Probably if I fire up iMovie and start rendering video the same thing will happen. I just don't understand why the MBP can't keep its temperature below 200ºF with the fans on full speed.
If I max out all 8 cores by running 8 instances of "yes > dev/null" in Terminal the temperature reaches 213ºF. -
Kernel Panics on a Brand New Retina Macbook Pro
Hardware Overview:
Model Name: MacBook Pro
Model Identifier: MacBookPro11,3
Processor Name: Intel Core i7
Processor Speed: 2.3 GHz
Number of Processors: 1
Total Number of Cores: 4
L2 Cache (per Core): 256 KB
L3 Cache: 6 MB
Memory: 16 GB
Boot ROM Version: MBP112.0138.B02
SMC Version (system): 2.19f3
Serial Number (system): C***********7
Hardware UUID: ***************
Panic 1:
Anonymous UUID: D6F70A4D-21C2-8F7D-80C7-D94DF8DA502C
Thu Nov 28 14:04:34 2013
panic(cpu 3 caller 0xffffff8007cdb94e): Kernel trap at 0xffffff7f8a1e4c9b, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0x0000004300000007, CR3: 0x0000000424ad50ad, CR4: 0x00000000001606e0
RAX: 0x0000004300000006, RBX: 0xffffff802b336008, RCX: 0xffffff7f8a1e4c06, RDX: 0xffffff802a2f58e0
RSP: 0xffffff81ed3338c0, RBP: 0xffffff81ed333910, RSI: 0x000000008020690c, RDI: 0xffffff8033555208
R8: 0x0000000000000000, R9: 0x0000000000000250, R10: 0x0000000000000270, R11: 0x0000000000000206
R12: 0x0000000000000066, R13: 0x0000000000000002, R14: 0xffffff802b336008, R15: 0x0000000000000066
RFL: 0x0000000000010286, RIP: 0xffffff7f8a1e4c9b, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000004300000007, Error code: 0x0000000000000000, Fault CPU: 0x3
Backtrace (CPU 3), Frame : Return Address
0xffffff81ed333550 : 0xffffff8007c22f69
0xffffff81ed3335d0 : 0xffffff8007cdb94e
0xffffff81ed3337a0 : 0xffffff8007cf2dc6
0xffffff81ed3337c0 : 0xffffff7f8a1e4c9b
0xffffff81ed333910 : 0xffffff7f8a1e635e
0xffffff81ed333950 : 0xffffff8007e2aa8f
0xffffff81ed3339a0 : 0xffffff8007ea4268
0xffffff81ed333a10 : 0xffffff8007ea34ea
0xffffff81ed333b20 : 0xffffff8007ea1bc2
0xffffff81ed333cd0 : 0xffffff8007e2266c
0xffffff81ed333da0 : 0xffffff8007e2405f
0xffffff81ed333dd0 : 0xffffff8007ff486b
0xffffff81ed333e10 : 0xffffff8007fbe4d3
0xffffff81ed333e40 : 0xffffff8007fefe16
0xffffff81ed333f50 : 0xffffff800803d753
0xffffff81ed333fb0 : 0xffffff8007cf35c6
Kernel Extensions in backtrace:
foo.tun(1.0)[424F8631-7A29-4E02-B0C9-2442FB894E25]@0xffffff7f8a1e4000->0xffffff 7f8a1e9fff
BSD process name corresponding to current thread: ifconfig
Mac OS version:
13A3017
Kernel version:
Darwin Kernel Version 13.0.2: Sun Sep 29 19:38:57 PDT 2013; root:xnu-2422.75.4~1/RELEASE_X86_64
Kernel UUID: C51C3998-66EA-3C1B-A46E-90943DA76DF4
Kernel slide: 0x0000000007a00000
Kernel text base: 0xffffff8007c00000
System model name: MacBookPro11,3 (Mac-2BD1B31983FE1663)
System uptime in nanoseconds: 66093979095753
last loaded kext at 59703605958038: com.apple.iokit.IOBluetoothUSBDFU 4.2.1f2 (addr 0xffffff7f8a249000, size 12288)
last unloaded kext at 59807823646846: com.apple.driver.AppleUSBCDC 4.2.1b5 (addr 0xffffff7f8a23e000, size 16384)
loaded kexts:
foo.tap 1.0
foo.tun 1.0
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.filesystems.smbfs 2.0.0
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.filesystems.autofs 3.0
com.apple.driver.AudioAUUC 1.60
com.apple.iokit.IOBluetoothSerialManager 4.2.1f2
com.apple.driver.AppleHDA 2.5.8fc1
com.apple.driver.ApplePlatformEnabler 2.0.9d1
com.apple.driver.AGPM 100.14.14
com.apple.driver.X86PlatformShim 1.0.0
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AppleIntelHD5000Graphics 8.2.0
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.1f2
com.apple.driver.AppleThunderboltIP 1.0.10
com.apple.GeForce 8.2.0
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleIntelFramebufferAzul 8.2.0
com.apple.driver.AppleCameraInterface 4.20.0
com.apple.driver.AppleMuxControl 3.4.28
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleUSBCardReader 3.4.0
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.AppleUSBHub 660.4.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.4.5
com.apple.driver.AppleAHCIPort 2.9.5
com.apple.driver.AirPort.Brcm4360 820.21.47
com.apple.driver.AppleUSBXHCI 660.4.2
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.0
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.driver.DspFuncLib 2.5.8fc1
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.4fc11
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOSurface 91
com.apple.iokit.IOBluetoothFamily 4.2.1f2
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.1f2
com.apple.iokit.IOAcceleratorFamily 98.9
com.apple.nvidia.driver.NVDAGK100Hal 8.2.0
com.apple.nvidia.driver.NVDAResman 8.2.0
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.7.0d1
com.apple.driver.AppleSMC 3.1.6d1
com.apple.driver.AppleHDAController 2.5.8fc1
com.apple.iokit.IOHDAFamily 2.5.8fc1
com.apple.AppleGraphicsDeviceControl 3.4.28
com.apple.iokit.IOAcceleratorFamily2 98.9
com.apple.driver.AppleGraphicsControl 3.4.28
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.4
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.iokit.IOGraphicsFamily 2.4
com.apple.driver.AppleUSBMultitouch 240.9
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.driver.AppleThunderboltDPInAdapter 3.1.2
com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.2
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.3
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.5
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.5
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.iokit.IOAHCIFamily 2.6.0
com.apple.driver.AppleThunderboltNHI 1.9.8
com.apple.iokit.IOThunderboltFamily 3.2.3
com.apple.iokit.IO80211Family 600.34
com.apple.driver.mDNSOffloadUserClient 1.0.1b4
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBFamily 660.4.2
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.10
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.8
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
System Profile:
Model: MacBookPro11,3, BootROM MBP112.0138.B02, 4 processors, Intel Core i7, 2.3 GHz, 16 GB, SMC 2.19f3
Graphics: Intel Iris Pro, Intel Iris Pro, Built-In, 1024 MB
Graphics: NVIDIA GeForce GT 750M, NVIDIA GeForce GT 750M, PCIe, 2048 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x02FE, 0x000000000000000000000000000000000000
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x02FE, 0x000000000000000000000000000000000000
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x134), Broadcom BCM43xx 1.0 (6.30.223.154.47)
Bluetooth: Version 4.2.1f2 12982, 3 services, 23 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM0512F, 500.28 GB
USB Device: Internal Memory Card Reader
USB Device: USB Receiver
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Apple Internal Keyboard / Trackpad
Thunderbolt Bus: MacBook Pro, Apple Inc., 17.1
Panic2:
Anonymous UUID: D6F70A4D-21C2-8F7D-80C7-D94DF8DA502C
Fri Nov 29 12:05:07 2013
panic(cpu 2 caller 0xffffff8019adb94e): Kernel trap at 0xffffff7f9bfddc9b, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0x0000004300000007, CR3: 0x0000000231b920c3, CR4: 0x00000000001606e0
RAX: 0x0000004300000006, RBX: 0xffffff803dfe7008, RCX: 0xffffff7f9bfddc06, RDX: 0xffffff803c62faa0
RSP: 0xffffff81eb7bb8c0, RBP: 0xffffff81eb7bb910, RSI: 0x000000008020690c, RDI: 0xffffff803f802208
R8: 0x0000000000000000, R9: 0x0000000000000210, R10: 0x0000000000000230, R11: 0x0000000000000206
R12: 0x0000000000000066, R13: 0x0000000000000002, R14: 0xffffff803dfe7008, R15: 0x0000000000000066
RFL: 0x0000000000010286, RIP: 0xffffff7f9bfddc9b, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000004300000007, Error code: 0x0000000000000000, Fault CPU: 0x2
Backtrace (CPU 2), Frame : Return Address
0xffffff81eb7bb550 : 0xffffff8019a22f69
0xffffff81eb7bb5d0 : 0xffffff8019adb94e
0xffffff81eb7bb7a0 : 0xffffff8019af2dc6
0xffffff81eb7bb7c0 : 0xffffff7f9bfddc9b
0xffffff81eb7bb910 : 0xffffff7f9bfdf35e
0xffffff81eb7bb950 : 0xffffff8019c2aa8f
0xffffff81eb7bb9a0 : 0xffffff8019ca4268
0xffffff81eb7bba10 : 0xffffff8019ca34ea
0xffffff81eb7bbb20 : 0xffffff8019ca1bc2
0xffffff81eb7bbcd0 : 0xffffff8019c2266c
0xffffff81eb7bbda0 : 0xffffff8019c2405f
0xffffff81eb7bbdd0 : 0xffffff8019df486b
0xffffff81eb7bbe10 : 0xffffff8019dbe4d3
0xffffff81eb7bbe40 : 0xffffff8019defe16
0xffffff81eb7bbf50 : 0xffffff8019e3d753
0xffffff81eb7bbfb0 : 0xffffff8019af35c6
Kernel Extensions in backtrace:
foo.tun(1.0)[424F8631-7A29-4E02-B0C9-2442FB894E25]@0xffffff7f9bfdd000->0xffffff 7f9bfe2fff
BSD process name corresponding to current thread: ifconfig
Mac OS version:
13A3017
Kernel version:
Darwin Kernel Version 13.0.2: Sun Sep 29 19:38:57 PDT 2013; root:xnu-2422.75.4~1/RELEASE_X86_64
Kernel UUID: C51C3998-66EA-3C1B-A46E-90943DA76DF4
Kernel slide: 0x0000000019800000
Kernel text base: 0xffffff8019a00000
System model name: MacBookPro11,3 (Mac-2BD1B31983FE1663)
System uptime in nanoseconds: 30686622773477
last loaded kext at 26820905216493: com.apple.driver.AppleMikeyHIDDriver 124 (addr 0xffffff7f9c087000, size 20480)
last unloaded kext at 26880910525194: com.apple.driver.AppleUSBCDC 4.2.1b5 (addr 0xffffff7f9c083000, size 16384)
loaded kexts:
foo.tap 1.0
foo.tun 1.0
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.filesystems.smbfs 2.0.0
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.filesystems.autofs 3.0
com.apple.driver.AudioAUUC 1.60
com.apple.iokit.IOBluetoothSerialManager 4.2.1f2
com.apple.driver.AGPM 100.14.14
com.apple.driver.ApplePlatformEnabler 2.0.9d1
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AppleHDA 2.5.8fc1
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.GeForce 8.2.0
com.apple.driver.AppleIntelHD5000Graphics 8.2.0
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.1f2
com.apple.driver.AppleThunderboltIP 1.0.10
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleMuxControl 3.4.28
com.apple.driver.AppleIntelFramebufferAzul 8.2.0
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleCameraInterface 4.20.0
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleUSBCardReader 3.4.0
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.AppleUSBHub 660.4.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.4.5
com.apple.driver.AppleAHCIPort 2.9.5
com.apple.driver.AirPort.Brcm4360 820.21.47
com.apple.driver.AppleUSBXHCI 660.4.2
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.0
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleUSBAudio 2.9.3f17
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.driver.DspFuncLib 2.5.8fc1
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.4fc11
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOAcceleratorFamily 98.9
com.apple.nvidia.driver.NVDAGK100Hal 8.2.0
com.apple.nvidia.driver.NVDAResman 8.2.0
com.apple.iokit.IOSurface 91
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.1f2
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.4
com.apple.driver.AppleGraphicsControl 3.4.28
com.apple.AppleGraphicsDeviceControl 3.4.28
com.apple.iokit.IOAcceleratorFamily2 98.9
com.apple.iokit.IOBluetoothFamily 4.2.1f2
com.apple.driver.AppleHDAController 2.5.8fc1
com.apple.iokit.IOGraphicsFamily 2.4
com.apple.iokit.IOHDAFamily 2.5.8fc1
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleSMC 3.1.6d1
com.apple.driver.IOPlatformPluginFamily 5.7.0d1
com.apple.driver.AppleUSBMultitouch 240.9
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.5
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.5
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.driver.AppleThunderboltDPInAdapter 3.1.2
com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.2
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.3
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.iokit.IOAHCIFamily 2.6.0
com.apple.driver.AppleThunderboltNHI 1.9.8
com.apple.iokit.IOThunderboltFamily 3.2.3
com.apple.iokit.IO80211Family 600.34
com.apple.driver.mDNSOffloadUserClient 1.0.1b4
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBFamily 660.4.2
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.10
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.8
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
System Profile:
Model: MacBookPro11,3, BootROM MBP112.0138.B02, 4 processors, Intel Core i7, 2.3 GHz, 16 GB, SMC 2.19f3
Graphics: Intel Iris Pro, Intel Iris Pro, Built-In, 1024 MB
Graphics: NVIDIA GeForce GT 750M, NVIDIA GeForce GT 750M, PCIe, 2048 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x02FE, 0x000000000000000000000000000000000000
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x02FE, 0x000000000000000000000000000000000000
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x134), Broadcom BCM43xx 1.0 (6.30.223.154.47)
Bluetooth: Version 4.2.1f2 12982, 3 services, 23 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM0512F, 500.28 GB
USB Device: Internal Memory Card Reader
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: USB Receiver
Thunderbolt Bus: MacBook Pro, Apple Inc., 17.1
Panic3:
Anonymous UUID: D6F70A4D-21C2-8F7D-80C7-D94DF8DA502C
Sat Dec 7 15:55:32 2013
panic(cpu 7 caller 0xffffff8001adb94e): Kernel trap at 0xffffff7f83fc8c9b, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0x0000004300000007, CR3: 0x000000010e0a60b0, CR4: 0x00000000001606e0
RAX: 0x0000004300000006, RBX: 0xffffff8025184008, RCX: 0xffffff7f83fc8c06, RDX: 0xffffff802407f9c0
RSP: 0xffffff81eb9c38c0, RBP: 0xffffff81eb9c3910, RSI: 0x000000008020690c, RDI: 0xffffff80266d1e08
R8: 0x0000000000000000, R9: 0x0000000000000350, R10: 0x0000000000000370, R11: 0x0000000000000206
R12: 0x0000000000000066, R13: 0x0000000000000002, R14: 0xffffff8025184008, R15: 0x0000000000000066
RFL: 0x0000000000010282, RIP: 0xffffff7f83fc8c9b, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000004300000007, Error code: 0x0000000000000000, Fault CPU: 0x7
Backtrace (CPU 7), Frame : Return Address
0xffffff81eb9c3550 : 0xffffff8001a22f69
0xffffff81eb9c35d0 : 0xffffff8001adb94e
0xffffff81eb9c37a0 : 0xffffff8001af2dc6
0xffffff81eb9c37c0 : 0xffffff7f83fc8c9b
0xffffff81eb9c3910 : 0xffffff7f83fca35e
0xffffff81eb9c3950 : 0xffffff8001c2aa8f
0xffffff81eb9c39a0 : 0xffffff8001ca4268
0xffffff81eb9c3a10 : 0xffffff8001ca34ea
0xffffff81eb9c3b20 : 0xffffff8001ca1bc2
0xffffff81eb9c3cd0 : 0xffffff8001c2266c
0xffffff81eb9c3da0 : 0xffffff8001c2405f
0xffffff81eb9c3dd0 : 0xffffff8001df486b
0xffffff81eb9c3e10 : 0xffffff8001dbe4d3
0xffffff81eb9c3e40 : 0xffffff8001defe16
0xffffff81eb9c3f50 : 0xffffff8001e3d753
0xffffff81eb9c3fb0 : 0xffffff8001af35c6
Kernel Extensions in backtrace:
foo.tun(1.0)[424F8631-7A29-4E02-B0C9-2442FB894E25]@0xffffff7f83fc8000->0xffffff 7f83fcdfff
BSD process name corresponding to current thread: ifconfig
Mac OS version:
13A3017
Kernel version:
Darwin Kernel Version 13.0.2: Sun Sep 29 19:38:57 PDT 2013; root:xnu-2422.75.4~1/RELEASE_X86_64
Kernel UUID: C51C3998-66EA-3C1B-A46E-90943DA76DF4
Kernel slide: 0x0000000001800000
Kernel text base: 0xffffff8001a00000
System model name: MacBookPro11,3 (Mac-2BD1B31983FE1663)
System uptime in nanoseconds: 32273165911130
last loaded kext at 11302196532344: com.apple.iokit.IOBluetoothUSBDFU 4.2.1f2 (addr 0xffffff7f8402d000, size 12288)
last unloaded kext at 11463986435191: com.apple.driver.AppleUSBCDC 4.2.1b5 (addr 0xffffff7f84020000, size 16384)
loaded kexts:
foo.tap 1.0
foo.tun 1.0
com.apple.filesystems.smbfs 2.0.0
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.filesystems.autofs 3.0
com.apple.driver.AudioAUUC 1.60
com.apple.iokit.IOBluetoothSerialManager 4.2.1f2
com.apple.driver.ApplePlatformEnabler 2.0.9d1
com.apple.driver.AGPM 100.14.14
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.GeForce 8.2.0
com.apple.driver.AppleHDA 2.5.8fc1
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.1f2
com.apple.driver.AppleIntelHD5000Graphics 8.2.0
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleThunderboltIP 1.0.10
com.apple.driver.AppleIntelFramebufferAzul 8.2.0
com.apple.driver.AppleCameraInterface 4.20.0
com.apple.driver.AppleMuxControl 3.4.28
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleUSBCardReader 3.4.0
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.AppleUSBHub 660.4.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.4.5
com.apple.driver.AppleAHCIPort 2.9.5
com.apple.driver.AirPort.Brcm4360 820.21.47
com.apple.driver.AppleUSBXHCI 660.4.2
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.0
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.iokit.IOAcceleratorFamily 98.9
com.apple.nvidia.driver.NVDAGK100Hal 8.2.0
com.apple.nvidia.driver.NVDAResman 8.2.0
com.apple.driver.DspFuncLib 2.5.8fc1
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.4fc11
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.1f2
com.apple.iokit.IOSurface 91
com.apple.iokit.IOBluetoothFamily 4.2.1f2
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleSMC 3.1.6d1
com.apple.driver.IOPlatformPluginFamily 5.7.0d1
com.apple.driver.AppleHDAController 2.5.8fc1
com.apple.iokit.IOHDAFamily 2.5.8fc1
com.apple.AppleGraphicsDeviceControl 3.4.28
com.apple.iokit.IOAcceleratorFamily2 98.9
com.apple.driver.AppleGraphicsControl 3.4.28
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.4
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.iokit.IOGraphicsFamily 2.4
com.apple.driver.AppleUSBMultitouch 240.9
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.5
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.5
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleThunderboltDPInAdapter 3.1.2
com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.2
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.3
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.driver.CoreStorage 380
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.iokit.IOAHCIFamily 2.6.0
com.apple.driver.AppleThunderboltNHI 1.9.8
com.apple.iokit.IOThunderboltFamily 3.2.3
com.apple.iokit.IO80211Family 600.34
com.apple.driver.mDNSOffloadUserClient 1.0.1b4
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBFamily 660.4.2
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.10
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.8
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
System Profile:
Model: MacBookPro11,3, BootROM MBP112.0138.B02, 4 processors, Intel Core i7, 2.3 GHz, 16 GB, SMC 2.19f3
Graphics: Intel Iris Pro, Intel Iris Pro, Built-In, 1024 MB
Graphics: NVIDIA GeForce GT 750M, NVIDIA GeForce GT 750M, PCIe, 2048 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x02FE, 0x000000000000000000000000000000000000
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x02FE, 0x000000000000000000000000000000000000
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x134), Broadcom BCM43xx 1.0 (6.30.223.154.47)
Bluetooth: Version 4.2.1f2 12982, 3 services, 23 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM0512F, 500.28 GB
USB Device: Internal Memory Card Reader
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Storage Media
USB Device: USB Receiver
Thunderbolt Bus: MacBook Pro, Apple Inc., 17.1
Panic4:
Anonymous UUID: D6F70A4D-21C2-8F7D-80C7-D94DF8DA502C
Mon Dec 9 14:36:41 2013
panic(cpu 0 caller 0xffffff80074db94e): Kernel trap at 0xffffff7f899d6c9b, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0x0000004300000007, CR3: 0x0000000060890090, CR4: 0x00000000001606e0
RAX: 0x0000004300000006, RBX: 0xffffff802ad19008, RCX: 0xffffff7f899d6c06, RDX: 0xffffff8029b53b80
RSP: 0xffffff81f615b8c0, RBP: 0xffffff81f615b910, RSI: 0x000000008020690c, RDI: 0xffffff802c59b608
R8: 0x0000000000000000, R9: 0x0000000000000190, R10: 0x00000000000001b0, R11: 0x0000000000000206
R12: 0x0000000000000066, R13: 0x0000000000000002, R14: 0xffffff802ad19008, R15: 0x0000000000000066
RFL: 0x0000000000010286, RIP: 0xffffff7f899d6c9b, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000004300000007, Error code: 0x0000000000000000, Fault CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff81f615b550 : 0xffffff8007422f69
0xffffff81f615b5d0 : 0xffffff80074db94e
0xffffff81f615b7a0 : 0xffffff80074f2dc6
0xffffff81f615b7c0 : 0xffffff7f899d6c9b
0xffffff81f615b910 : 0xffffff7f899d835e
0xffffff81f615b950 : 0xffffff800762aa8f
0xffffff81f615b9a0 : 0xffffff80076a4268
0xffffff81f615ba10 : 0xffffff80076a34ea
0xffffff81f615bb20 : 0xffffff80076a1bc2
0xffffff81f615bcd0 : 0xffffff800762266c
0xffffff81f615bda0 : 0xffffff800762405f
0xffffff81f615bdd0 : 0xffffff80077f486b
0xffffff81f615be10 : 0xffffff80077be4d3
0xffffff81f615be40 : 0xffffff80077efe16
0xffffff81f615bf50 : 0xffffff800783d753
0xffffff81f615bfb0 : 0xffffff80074f35c6
Kernel Extensions in backtrace:
foo.tun(1.0)[424F8631-7A29-4E02-B0C9-2442FB894E25]@0xffffff7f899d6000->0xffffff 7f899dbfff
BSD process name corresponding to current thread: ifconfig
Mac OS version:
13A3017
Kernel version:
Darwin Kernel Version 13.0.2: Sun Sep 29 19:38:57 PDT 2013; root:xnu-2422.75.4~1/RELEASE_X86_64
Kernel UUID: C51C3998-66EA-3C1B-A46E-90943DA76DF4
Kernel slide: 0x0000000007200000
Kernel text base: 0xffffff8007400000
System model name: MacBookPro11,3 (Mac-2BD1B31983FE1663)
System uptime in nanoseconds: 15235366652651
last loaded kext at 9608127945561: com.apple.driver.AppleMikeyHIDDriver 124 (addr 0xffffff7f899c8000, size 20480)
last unloaded kext at 8231909590273: com.apple.driver.AppleUSBCDC 4.2.1b5 (addr 0xffffff7f899c8000, size 16384)
loaded kexts:
foo.tap 1.0
foo.tun 1.0
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.filesystems.smbfs 2.0.0
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.filesystems.autofs 3.0
com.apple.driver.AudioAUUC 1.60
com.apple.iokit.IOBluetoothSerialManager 4.2.1f2
com.apple.driver.ApplePlatformEnabler 2.0.9d1
com.apple.driver.AGPM 100.14.14
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.driver.AppleHDA 2.5.8fc1
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.1f2
com.apple.driver.AppleThunderboltIP 1.0.10
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleCameraInterface 4.20.0
com.apple.GeForce 8.2.0
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleIntelHD5000Graphics 8.2.0
com.apple.driver.AppleIntelFramebufferAzul 8.2.0
com.apple.driver.AppleMuxControl 3.4.28
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleUSBCardReader 3.4.0
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.AppleUSBHub 660.4.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.4.5
com.apple.driver.AppleAHCIPort 2.9.5
com.apple.driver.AirPort.Brcm4360 820.21.47
com.apple.driver.AppleUSBXHCI 660.4.2
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.0
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.driver.DspFuncLib 2.5.8fc1
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.4fc11
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.1f2
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.7.0d1
com.apple.iokit.IOAcceleratorFamily 98.9
com.apple.nvidia.driver.NVDAGK100Hal 8.2.0
com.apple.nvidia.driver.NVDAResman 8.2.0
com.apple.driver.AppleHDAController 2.5.8fc1
com.apple.iokit.IOHDAFamily 2.5.8fc1
com.apple.iokit.IOBluetoothFamily 4.2.1f2
com.apple.driver.AppleSMC 3.1.6d1
com.apple.iokit.IOSurface 91
com.apple.AppleGraphicsDeviceControl 3.4.28
com.apple.iokit.IOAcceleratorFamily2 98.9
com.apple.driver.AppleGraphicsControl 3.4.28
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.iokit.IONDRVSupport 2.4
com.apple.iokit.IOGraphicsFamily 2.4
com.apple.driver.AppleUSBMultitouch 240.9
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.5
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.5
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.driver.AppleThunderboltDPInAdapter 3.1.2
com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.2
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.3
com.apple.driver.CoreStorage 380
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.iokit.IOAHCIFamily 2.6.0
com.apple.driver.AppleThunderboltNHI 1.9.8
com.apple.iokit.IOThunderboltFamily 3.2.3
com.apple.iokit.IO80211Family 600.34
com.apple.driver.mDNSOffloadUserClient 1.0.1b4
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBFamily 660.4.2
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.10
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.8
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
System Profile:
Model: MacBookPro11,3, BootROM MBP112.0138.B02, 4 processors, Intel Core i7, 2.3 GHz, 16 GB, SMC 2.19f3
Graphics: Intel Iris Pro, Intel Iris Pro, Built-In, 1024 MB
Graphics: NVIDIA GeForce GT 750M, NVIDIA GeForce GT 750M, PCIe, 2048 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x02FE, 0x000000000000000000000000000000000000
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x02FE, 0x000000000000000000000000000000000000
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x134), Broadcom BCM43xx 1.0 (6.30.223.154.47)
Bluetooth: Version 4.2.1f2 12982, 3 services, 23 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM0512F, 500.28 GB
USB Device: Internal Memory Card Reader
USB Device: USB Receiver
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: MacBook Pro, Apple Inc., 17.1
Panic5:
Anonymous UUID: D6F70A4D-21C2-8F7D-80C7-D94DF8DA502C
Fri Dec 13 11:20:22 2013
panic(cpu 0 caller 0xffffff8018cdb94e): Kernel trap at 0xffffff7f9b209c9b, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0x0000004300000007, CR3: 0x0000000041b1502d, CR4: 0x00000000001606e0
RAX: 0x0000004300000006, RBX: 0xffffff803cb07008, RCX: 0xffffff7f9b209c06, RDX: 0xffffff803bb2a9c0
RSP: 0xffffff81ee0bb8c0, RBP: 0xffffff81ee0bb910, RSI: 0x000000008020690c, RDI: 0xffffff803e5ed208
R8: 0x0000000000000000, R9: 0x0000000000000190, R10: 0x00000000000001b0, R11: 0x0000000000000206
R12: 0x0000000000000066, R13: 0x0000000000000002, R14: 0xffffff803cb07008, R15: 0x0000000000000066
RFL: 0x0000000000010286, RIP: 0xffffff7f9b209c9b, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000004300000007, Error code: 0x0000000000000000, Fault CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff81ee0bb550 : 0xffffff8018c22f69
0xffffff81ee0bb5d0 : 0xffffff8018cdb94e
0xffffff81ee0bb7a0 : 0xffffff8018cf2dc6
0xffffff81ee0bb7c0 : 0xffffff7f9b209c9b
0xffffff81ee0bb910 : 0xffffff7f9b20b35e
0xffffff81ee0bb950 : 0xffffff8018e2aa8f
0xffffff81ee0bb9a0 : 0xffffff8018ea4268
0xffffff81ee0bba10 : 0xffffff8018ea34ea
0xffffff81ee0bbb20 : 0xffffff8018ea1bc2
0xffffff81ee0bbcd0 : 0xffffff8018e2266c
0xffffff81ee0bbda0 : 0xffffff8018e2405f
0xffffff81ee0bbdd0 : 0xffffff8018ff486b
0xffffff81ee0bbe10 : 0xffffff8018fbe4d3
0xffffff81ee0bbe40 : 0xffffff8018fefe16
0xffffff81ee0bbf50 : 0xffffff801903d753
0xffffff81ee0bbfb0 : 0xffffff8018cf35c6
Kernel Extensions in backtrace:
foo.tun(1.0)[424F8631-7A29-4E02-B0C9-2442FB894E25]@0xffffff7f9b209000->0xffffff 7f9b20efff
BSD process name corresponding to current thread: ifconfig
Mac OS version:
13A3017
Kernel version:
Darwin Kernel Version 13.0.2: Sun Sep 29 19:38:57 PDT 2013; root:xnu-2422.75.4~1/RELEASE_X86_64
Kernel UUID: C51C3998-66EA-3C1B-A46E-90943DA76DF4
Kernel slide: 0x0000000018a00000
Kernel text base: 0xffffff8018c00000
System model name: MacBookPro11,3 (Mac-2BD1B31983FE1663)
System uptime in nanoseconds: 34976440652240
last loaded kext at 13307541187246: com.apple.driver.AppleMikeyHIDDriver 124 (addr 0xffffff7f9b215000, size 20480)
last unloaded kext at 12122000050633: com.apple.driver.AppleMikeyHIDDriver 124 (addr 0xffffff7f9ac2c000, size 12288)
loaded kexts:
foo.tap 1.0
foo.tun 1.0
com.razerzone.razerapo 1.01.8
com.razer.common.razerhid 8.38
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.filesystems.smbfs 2.0.0
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.2.1f2
com.apple.driver.ApplePlatformEnabler 2.0.9d1
com.apple.driver.AGPM 100.14.14
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AppleHDA 2.5.8fc1
com.apple.driver.AudioAUUC 1.60
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleCameraInterface 4.20.0
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.1f2
com.apple.driver.AppleHWAccess 1
com.apple.GeForce 8.2.0
com.apple.driver.AppleThunderboltIP 1.0.10
com.apple.driver.AppleIntelHD5000Graphics 8.2.0
com.apple.driver.AppleIntelFramebufferAzul 8.2.0
com.apple.driver.AppleMuxControl 3.4.28
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleUSBCardReader 3.4.0
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.AppleUSBHub 660.4.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.4.5
com.apple.driver.AppleAHCIPort 2.9.5
com.apple.driver.AirPort.Brcm4360 820.21.47
com.apple.driver.AppleUSBXHCI 660.4.2
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.0
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.driver.DspFuncLib 2.5.8fc1
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.4fc11
com.apple.kext.OSvKernDSPLib 1.14
com.apple.driver.AppleHDAController 2.5.8fc1
com.apple.iokit.IOHDAFamily 2.5.8fc1
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.1f2
com.apple.iokit.IOAcceleratorFamily 98.9
com.apple.nvidia.driver.NVDAGK100Hal 8.2.0
com.apple.nvidia.driver.NVDAResman 8.2.0
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleSMC 3.1.6d1
com.apple.driver.IOPlatformPluginFamily 5.7.0d1
com.apple.iokit.IOSurface 91
com.apple.AppleGraphicsDeviceControl 3.4.28
com.apple.iokit.IOAcceleratorFamily2 98.9
com.apple.driver.AppleGraphicsControl 3.4.28
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.4
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.iokit.IOGraphicsFamily 2.4
com.apple.driver.AppleUSBMultitouch 240.9
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.5
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.5
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.IOBluetoothHIDDriver 4.2.1f2
com.apple.iokit.IOBluetoothFamily 4.2.1f2
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.driver.AppleThunderboltDPInAdapter 3.1.2
com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.2
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.3
com.apple.driver.CoreStorage 380
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.iokit.IOAHCIFamily 2.6.0
com.apple.driver.AppleThunderboltNHI 1.9.8
com.apple.iokit.IOThunderboltFamily 3.2.3
com.apple.iokit.IO80211Family 600.34
com.apple.driver.mDNSOffloadUserClient 1.0.1b4
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBFamily 660.4.2
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.10
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.8
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
System Profile:
Model: MacBookPro11,3, BootROM MBP112.0138.B02, 4 processors, Intel Core i7, 2.3 GHz, 16 GB, SMC 2.19f3
Graphics: Intel Iris Pro, Intel Iris Pro, Built-In, 1024 MB
Graphics: NVIDIA GeForce GT 750M, NVIDIA GeForce GT 750M, PCIe, 2048 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x02FE, 0x000000000000000000000000000000000000
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x02FE, 0x000000000000000000000000000000000000
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x134), Broadcom BCM43xx 1.0 (6.30.223.154.47)
Bluetooth: Version 4.2.1f2 12982, 3 services, 23 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM0512F, 500.28 GB
USB Device: Internal Memory Card Reader
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: USB Receiver
Thunderbolt Bus: MacBook Pro, Apple Inc., 17.1
Panic6:
Anonymous UUID: D6F70A4D-21C2-8F7D-80C7-D94DF8DA502C
Fri Dec 13 12:58:02 2013
panic(cpu 5 caller 0xffffff80040db94e): Kernel trap at 0xffffff7f86609c9b, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0x0000004300000007, CR3: 0x000000003eaac0ae, CR4: 0x00000000001606e0
RAX: 0x0000004300000006, RBX: 0xffffff8027c31008, RCX: 0xffffff7f86609c06, RDX: 0xffffff8026886aa0
RSP: 0xffffff81d80db8c0, RBP: 0xffffff81d80db910, RSI: 0x000000008020690c, RDI: 0xffffff8029577c08
R8: 0x0000000000000000, R9: 0x00000000000002d0, R10: 0x00000000000002f0, R11: 0x0000000000000206
R12: 0x0000000000000066, R13: 0x0000000000000002, R14: 0xffffff8027c31008, R15: 0x0000000000000066
RFL: 0x0000000000010282, RIP: 0xffffff7f86609c9b, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000004300000007, Error code: 0x0000000000000000, Fault CPU: 0x5
Backtrace (CPU 5), Frame : Return Address
0xffffff81d80db550 : 0xffffff8004022f69
0xffffff81d80db5d0 : 0xffffff80040db94e
0xffffff81d80db7a0 : 0xffffff80040f2dc6
0xffffff81d80db7c0 : 0xffffff7f86609c9b
0xffffff81d80db910 : 0xffffff7f8660b35e
0xffffff81d80db950 : 0xffffff800422aa8f
0xffffff81d80db9a0 : 0xffffff80042a4268
0xffffff81d80dba10 : 0xffffff80042a34ea
0xffffff81d80dbb20 : 0xffffff80042a1bc2
0xffffff81d80dbcd0 : 0xffffff800422266c
0xffffff81d80dbda0 : 0xffffff800422405f
0xffffff81d80dbdd0 : 0xffffff80043f486b
0xffffff81d80dbe10 : 0xffffff80043be4d3
0xffffff81d80dbe40 : 0xffffff80043efe16
0xffffff81d80dbf50 : 0xffffff800443d753
0xffffff81d80dbfb0 : 0xffffff80040f35c6
Kernel Extensions in backtrace:
foo.tun(1.0)[424F8631-7A29-4E02-B0C9-2442FB894E25]@0xffffff7f86609000->0xffffff 7f8660efff
BSD process name corresponding to current thread: ifconfig
Mac OS version:
13A3017
Kernel version:
Darwin Kernel Version 13.0.2: Sun Sep 29 19:38:57 PDT 2013; root:xnu-2422.75.4~1/RELEASE_X86_64
Kernel UUID: C51C3998-66EA-3C1B-A46E-90943DA76DF4
Kernel slide: 0x0000000003e00000
Kernel text base: 0xffffff8004000000
System model name: MacBookPro11,3 (Mac-2BD1B31983FE1663)
System uptime in nanoseconds: 4071090968409
last loaded kext at 94800117331: com.apple.filesystems.smbfs 2.0.0 (addr 0xffffff7f84bcc000, size 335872)
last unloaded kext at 200061477508: com.apple.driver.AppleFileSystemDriver 3.0.1 (addr 0xffffff7f86504000, size 8192)
loaded kexts:
foo.tap 1.0
foo.tun 1.0
com.razerzone.razerapo 1.01.8
com.apple.filesystems.smbfs 2.0.0
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.2.1f2
com.apple.driver.AGPM 100.14.14
com.apple.driver.ApplePlatformEnabler 2.0.9d1
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AppleHDA 2.5.8fc1
com.apple.driver.AppleIntelHD5000Graphics 8.2.0
com.apple.driver.AudioAUUC 1.60
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.1f2
com.apple.driver.AppleIntelFramebufferAzul 8.2.0
com.apple.driver.AppleThunderboltIP 1.0.10
com.apple.GeForce 8.2.0
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleCameraInterface 4.20.0
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.driver.AppleMuxControl 3.4.28
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleUSBCardReader 3.4.0
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.AppleUSBHub 660.4.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.4.5
com.apple.driver.AppleAHCIPort 2.9.5
com.apple.driver.AirPort.Brcm4360 820.21.47
com.apple.driver.AppleUSBXHCI 660.4.2
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtonsjust had mine mended from apple
the said it was logic board the next day started again what now
and what you think -
New Retina Macbook Pro 13 Haswell - overheating/crashing (3Dmark, Win8.1, Bootcamp)
Hi,
i'm experiencing total freeze of the system during extensive 3D benchmarks like 3Dmark 2011 or 2003, system just gets very hot and unresponsive after approx. 10min, display is suddenly turned off, CPU/GPU cooler is going at maximum speed and only one key is working (long press on/off) - naturally, the only solution is hard reset.
- 3Dmark 2011 with default settings
- on Bootcamped Windows 8.1
- rMBP 13" (Late 2013) 2,4GHz / 8GB / 256GB
Could somebody try the same scenario please?
Is anybody experiencing similar behavior?
Thank you!I repeat here my post from the original thread as well:
I could reproduce the occurance of the entry in the system.log
(if you open a terminal in the background and do a tail -f /var/log/system.log you can watch very nicely what happens)
It only shows up when you use the keyboard or touchpad after not using one of them for a couple of seconds and then using it again.
So here’s my best guess:
After a specific amount of time (5 seconds seems a quite close figure from my tests) »something that has to do with the USB Hub« (meaning some parts of the hardware) is put into an sleep mode. As we know, Mavericks is trying to get the max out of power saving.
Now if you touch keyboard or touchpad after these 5 seconds, the system gets a »wake up call«.
This is what the kernel reports. »kernel[0]: Hey guys, guess what, parts of me just woke up. The USB device Apple Internal Keyboard / Touchpad may have caused this by issuing a remote wakup. Or something else happend. I don't know.«
And now something more: I personally experienced my freezes only in situations when I did not use keyboard and touchpad for quite a few seconds (happened only 2 times to me, so I remember)
This leeds me to my guess: sometimes (in the from Apple mentioned rare circumstances) the wakup-call simply fails. Parts of the system are sleeping too deeply to hear the keyboard/Tochpad knocking on the door, so to speak.
Under which circumstances this glitch happens is unknown of course. But it leads me more into the direction to say: this is 100% a software problem. (Software as in »not-hardware«)
Some even more guesses: The system knows, whether a USB device is plugged in. If so, the system does not put the USB hub to sleep. Because the USB device could have a problem with this. But if no USB device is present, the HUB (or something else that is connected to this topic) is put to sleep after 5 seconds.
This would explain perfectly why plugging in an USB device stops the freezing. -
Brand New 13" Macbook Pro Retina (Mid 2014) Overheating?
Last week I brought a new 13" Retina Macbook Pro. I am so excited and happy since I finally got my first Macbook after a long waiting and saving up money.
Everything was working so well so far, until recently I got bit concerned about the heat that this macbook generates. The first time I noticed this when I was watching a flash video. The back part of it was too hot, that I can't even keep it my lap. The next day I got the same issue. This time I installed Istat Menus to monitor the temperature, and it was 83 degree celsius.
I thought it was a flash player issue. Reinstalled, results same. Changed browser from Chrome to Firefox, same result. CPU usage was about 25 to 35% when running flash content and simple css3 loop animation.
Moved to Safari, temperature down to 47 degree celsius, CPU usage was 10 to 15% running same flash content and simple css3 loop animation.
So I guess It is the browser issue.
Now installed a brand new HP printer, Opened mac's default scanning window and scanned a document, there it was again, the temperature was 82 degree celsius, CPU usage was 25 to 30%
Now running vmware, same result, temperature 85 degree celsius, CPU usage 30 to 45%.
It is like whenever I use an app that takes more than 20 to 25 % of CPU, the temperature spikes to 80 degree celsius and above. I can't imagine what an app with 75 to 80% CPU usage would do to my Macbook.
I don't know if now a days , Macbooks are like this, Couple of people report here the same. All Mid 2014 Model.
https://discussions.apple.com/thread/6476065
https://discussions.apple.com/thread/6518207
https://discussions.apple.com/thread/6508083
My experience and knowledge is limited to PC usage, as far as I know a PC won't do this for a basic task like watching flash content, playing css3 loop animation.
Can somebody tell me what is going on?
Device: 13" Retina macbook Pro ( Mid 2014 ) [ Dual Core i5 2.6 GHz, 8GB RAM, 256 GB SSD ] OSX Mavericks 10.9.4
Tried What :
SMC Reset
Apple Diagnostics : No issuesThe warranty entitles you to complimentary phone support for the first 90 days of ownership.
If you bought the product in the U.S. directly from Apple (not from a reseller), you have 14 days from the date of delivery in which to exchange or return it for a refund. In other countries, the return policy may be different. If you bought from a reseller, its return policy applies. -
InDesign CS4 crashes at start on new retina Macbook Pro
Hi
Have migrated all user information and applications from an Intel iMac running Snow Leopard (10.6.8) to a brand new retina macbook Pro on mountain Lion. Everything works apart from inDesign CS$ which crashes at start up. The crash log is here.
Have already tried most of the suggestions I have found here, resetting preferences etc, but have not been able to uninstall CS4 as the uninstaller encounters a script error when it is run, therefore have not been able to fresh install the app.
Has anyone any advise they can offer, thanks.Ther first crash report looks like the culprit may be SING (see SING Removal) but you really should do a clean install of the applications rather than a migration. Since the uninstaller is failing you can run the clean tool to do the removal: CS Cleaner Tool for installation problems | CCM, CS6, CS5.5, CS5, CS4, CS3
-
Why won't movies or shows play on my Macbook Pro mid 2014 w/ Retina Display??
I have a new Macbook Pro mid 2014 w/ Retina display and have not been able to play any movies via iTunes.
Am I missing something?Here is what I see...
-
Brand new 15" MacBook Pro Retina - unplugged from Thunderbolt Display and Keyboards today find keyboard alpha-numerics not working; except the function keys, delete key, tab key, command/ctrl/shift/alt/fn and arrow keys; and 7/8/9/u/o/j/l produce cursor nudges.
It's a new machine - and the Thunderbolt Display is meant to work with it. You need to just make an appointment at your local Apple Store and have them fix whatever is wrong.
If you like, you could always try a SMC reset and a PRAM/NVRAM reset to see if either of those will get your keyboard back in working order...
Clinton -
Received my new 2.8 GHz MacBook Pro (mid 2014). Had a 2.3 GHz (early 2011) MBPro. Note: both have 16 GB RAM running OS X Mavericks 10.9.4. Nothing drastic in the looks department until you look close. This post, isn't about esthetics (which are great BTW). It is to get some idea from other users of their experiences. Mine came with the optional 1 TB SSD (which after looking around in teardown photos - are like memory sticks rather than the old HD looking device). I immediately partitioned it to be similar to the way my old 2.3, then having used Carbon Copy Cloner (which I do daily) to mirror my boot disk, I used CCC to make my new boot partition on the 2.8 just like my 2.3.
To my question(s)... The 2.8 MBP memory seems to be close to the max (16 GB) often. I do (and have often on the 2.3) had many apps open when I'm doing desktop publishing/web development-publishing, like Photoshop, InDesign, Dreamweaver, Word, and a number of other running. No appreciable notice in the system slowness. A few spinning balls here and there but as with the 2.3, could have a ton of apps running.
One spinning ball incident I looked at the Activity Monitor and the RAM was at 13 - 14 GB. Running Cocktail to purge memory not in use only releases a few GB, BTW.
Since this MBPro is newly on the shelves, probably totally (duh) architecture, etc. So this may be normal and something I need to get use to unless problems arise.
Anyone think I should back up (not backup) and start over with the OS X and reinstall a clean/fresh copy on the boot volume and let the installer copy over my apps, folders, configurations, etc.?
BTW - this 2.8 may look a lot like my 2.3 but there's so much different I need to read up on the new stuff.
TomFYI - tried to do a clean install of Mavericks (noted in another thread) and the Installer said "Mavericks cannot be installed on this volume." What? Now I wondering if I messed up and should have made a copy of the OS that came on the MBPro if this is a different version of Mavericks.
PS: Memory issue is still there: at this time 12:60 GB out of 16:00 GB with very few applications running. ?????
Tom -
Life of the new Retina MacBook Pro's FLASH Architecture?
Dear all,
How long does the new Retina MacBook Pro's flash based SSD memory last? How exactly is a "write" defined? If I'm going to be paying approximately 2K or more, I better be able to use this computer without problems for 6-8 years.
ThanksSOJHA wrote:
That's funny. I don't recall me ever typing 2004 in the description of my computer.
You said:
I better be able to use this computer without problems for 6-8 years.
That means you expect to get 8 years out of a notebook computer. 2004 was 8 years ago. Apple was selling iBooks and PowerBooks back then running 10.3. This is at odds with your 2007 MacBook running the latest operating system. Obviously you do not expect to get 6-8 years from a notebook. You are faulting a brand-new machine with brand-new technologies for failing to meet requirements that have never before been imposed by you or anyone else.
Your second sentence is completely unhelpful because "as long as all Apple notebooks last" depends much on the user.
That is correct. If you are the type of person that uses your MacBook Pro for light web surfing, e-mail, newsletters, and as a receptical for Frappuccinos ®, then I can guarantee it won't last 8 years.
If you use it only for its intended purposes, then it may or may not be able to run the lateset operating system in 2017. It may even need a hardware refresh to restore original performance. If you are lucky, it might last until 2020, but no reasonable person would expect that. -
How do I perform a "Suite Product Activation" so that Acrobat will start working on my new Retina MacBook Pro?
Like others, I have recently upgraded my MacBook Pro to the next generation and migrated all my information from old to new. Everything works seamlessly EXCEPT Acrobat. Photoshop, Indesign, Bridge and Lightroom all seem functional. Acrobat hangs with an error message "Suite Product Activation Needed. Acrobat was installed as part of a suite. To enable Acrobat, please start another element of the suite (such as Photoshop)." Needless to say, starting another element of the suite has NO impact on Acrobat.
This has to be a common problem. Now that Apple has made it really easy to migrate information from old to new machines, it has to come up all the time. What surprises me greatly is that I can't find any coherent answer in these forums.
So how do I get Acrobat running again?Hi Anubha,
I do not understand what you said below.
I am running Adobe Acrobat Pro Version 9.5.5. I do not remember whether it came with Photoshop or InDesign.
When I open Photoshop, it opens without my having to follow any instructions to activate the software. As a matter of fact, I cannot find my Photoshop serial number anywhere in the Photoshop program itself. I do know it from my profile at Adobe.com. Are you suggesting I deactivate Photoshop on the new computer and then reactivate it using my serial number? Will it reactivate?
When you say
"/Library/Application Support/Adobe" at the root level of the startup disk (not the Library folder inside a user's Home folder)
what do you mean? I do not have a startup disk. I have the original installation disk but that version of Photoshop has been updated a few times.
After staring at your instructions for a while, I realized that you might be talking about the Library/Application Support folders resident on my Macintosh HD, although why you called it a startup disk is unclear to me. IAC, I went into those folders and duly moved the three folders into a new folder I called “Acrob1” and restarted Adobe Acrobat 9 and got the following error message: “AMT Subsystem Failure The licensing subsystem has failed catastrophically. You must reinstall of call customer support.” with a small (6).
By undoing my actions I am back to the staus quo ante.
Now what?
Regards, Robert -
Unexpected reboot or restart Macbook pro Mid 2014
My MacBook Pro Mid 2014 MGXC2HN/A bought on 19th August 2014, is unexpectedly rebooting or restarting from day 1, when I login in to my mac it start rebooting and again it will give the login prompt and after login it will hang for 1 minute with popup message that there was some issue with you mac shutdown it , after that it will work fine, after some minute it will again hang and will automatically reboot and will show kernel message error. and every kernel error message is automatically sent to apple ( I want to know whether apple check this message or not ) its paining me lots. and this happens 20-30 times per day... Kindly help...
Anonymous UUID: E7B9DA14-8D16-DA51-BE83-0F546A50D677
Sun Sep 14 21:46:41 2014
panic(cpu 0 caller 0xffffff801c2dc24e): Kernel trap at 0xffffff801c2c7f4c, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0x00007fff7f988018, CR3: 0x0000000120da6011, CR4: 0x00000000001606e0
RAX: 0x00007fff7f988000, RBX: 0xffffff80410cb470, RCX: 0xffffff801c8d1770, RDX: 0x00000000025d7930
RSP: 0xffffff820aac3bb0, RBP: 0xffffff820aac3c10, RSI: 0x00000000025d792f, RDI: 0xffffff8034a1a2e0
R8: 0x0000000000019097, R9: 0x0008000000019097, R10: 0xffffff801c8d2a78, R11: 0x0000000000000052
R12: 0x000000000000043e, R13: 0xffffff804351cd40, R14: 0x0000000000019097, R15: 0x00007fff7f97e000
RFL: 0x0000000000010203, RIP: 0xffffff801c2c7f4c, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x00007fff7f988018, Error code: 0x0000000000000000, Fault CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff820aac3840 : 0xffffff801c222f79
0xffffff820aac38c0 : 0xffffff801c2dc24e
0xffffff820aac3a90 : 0xffffff801c2f3746
0xffffff820aac3ab0 : 0xffffff801c2c7f4c
0xffffff820aac3c10 : 0xffffff801c2c5add
0xffffff820aac3cf0 : 0xffffff801c2c60a7
0xffffff820aac3d50 : 0xffffff801c27e2fa
0xffffff820aac3e60 : 0xffffff801c2825cf
0xffffff820aac3e90 : 0xffffff801c23d9e3
0xffffff820aac3ed0 : 0xffffff801c5cec5e
0xffffff820aac3f40 : 0xffffff801c5ce98c
0xffffff820aac3f50 : 0xffffff801c640a33
0xffffff820aac3fb0 : 0xffffff801c2f3f46
BSD process name corresponding to current thread: mdworker
Mac OS version:
13E28
Kernel version:
Darwin Kernel Version 13.3.0: Tue Jun 3 21:27:35 PDT 2014; root:xnu-2422.110.17~1/RELEASE_X86_64
Kernel UUID: BBFADD17-672B-35A2-9B7F-E4B12213E4B8
Kernel slide: 0x000000001c000000
Kernel text base: 0xffffff801c200000
System model name: MacBookPro11,3 (Mac-2BD1B31983FE1663)
System uptime in nanoseconds: 106706072491
last loaded kext at 5072910413: com.apple.filesystems.exfat 1.4 (addr 0xffffff7f9dd21000, size 61440)
loaded kexts:
com.apple.filesystems.exfat 1.4
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.filesystems.autofs 3.0
com.apple.driver.AudioAUUC 1.60
com.apple.iokit.IOBluetoothSerialManager 4.2.6f1
com.apple.driver.AppleGraphicsDevicePolicy 3.6.22
com.apple.driver.ApplePlatformEnabler 2.0.9d6
com.apple.driver.AGPM 100.14.28
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.GeForce 8.2.6
com.apple.driver.AppleHDAHardwareConfigDriver 2.6.3f4
com.apple.driver.AppleHDA 2.6.3f4
com.apple.driver.AppleIntelHD5000Graphics 8.2.8
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.iokit.IOBluetoothUSBDFU 4.2.6f1
com.apple.nvidia.NVDAStartup 8.2.6
com.apple.driver.AppleIntelFramebufferAzul 8.2.8
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.6f1
com.apple.driver.AppleBacklight 170.3.5
com.apple.driver.AppleMCCSControl 1.2.5
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleMuxControl 3.6.22
com.apple.driver.AppleCameraInterface 4.26.0
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleIntelMCEReporter 104
com.apple.driver.AppleThunderboltIP 1.1.2
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyEventDriver 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleUSBCardReader 3.4.1
com.apple.iokit.SCSITaskUserClient 3.6.6
com.apple.driver.AppleFileSystemDriver 3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeLZVN 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.AppleUSBHub 683.4.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.6.0
com.apple.driver.AppleAHCIPort 3.0.5
com.apple.driver.AirPort.Brcm4360 842.21.65
com.apple.driver.AppleUSBXHCI 683.4.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.iokit.IOAcceleratorFamily 98.22
com.apple.nvidia.driver.NVDAGK100Hal 8.2.6
com.apple.nvidia.driver.NVDAResman 8.2.6
com.apple.driver.DspFuncLib 2.6.3f4
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.7fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.iokit.IOSurface 91.1
com.apple.AppleGraphicsDeviceControl 3.6.22
com.apple.iokit.IOAcceleratorFamily2 98.22
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.6f1
com.apple.driver.AppleSMBusController 1.0.12d1
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.IOPlatformPluginFamily 5.7.1d6
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleGraphicsControl 3.6.22
com.apple.iokit.IOBluetoothFamily 4.2.6f1
com.apple.driver.AppleSMC 3.1.8
com.apple.driver.AppleHDAController 2.6.3f4
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOHDAFamily 2.6.3f4
com.apple.driver.AppleThunderboltEDMSink 2.1.3
com.apple.driver.AppleThunderboltDPOutAdapter 3.1.7
com.apple.driver.AppleUSBMultitouch 240.9
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.6
com.apple.driver.AppleThunderboltDPInAdapter 3.1.7
com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.7
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.5
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.6
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.iokit.IOAHCIFamily 2.6.5
com.apple.driver.AppleThunderboltNHI 2.0.1
com.apple.iokit.IOThunderboltFamily 3.3.1
com.apple.iokit.IO80211Family 640.36
com.apple.driver.mDNSOffloadUserClient 1.0.1b5
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBFamily 683.4.0
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.11.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1
Model: MacBookPro11,3, BootROM MBP112.0138.B07, 4 processors, Intel Core i7, 2.5 GHz, 16 GB, SMC 2.19f7
Graphics: Intel Iris Pro, Intel Iris Pro, Built-In
Graphics: NVIDIA GeForce GT 750M, NVIDIA GeForce GT 750M, PCIe, 2048 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533641465238412D50422020
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533641465238412D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x134), Broadcom BCM43xx 1.0 (6.30.223.154.65)
Bluetooth: Version 4.2.6f1 14216, 3 services, 15 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM0512F, 500.28 GB
USB Device: Internal Memory Card Reader
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Apple Internal Keyboard / Trackpad
USB Device: Storage Media
Thunderbolt Bus: MacBook Pro, Apple Inc., 17.1 -
MacBook Pro mid 2014 excruciatingly slow
My MacBook Pro mid 2014 is excruciatingly slow. After the latest upgrade, I downgraded again to 10.10.2, and reinstalled Office Mac 2011. Can anyone help from the EtreCheck report below?
Problem description:
MacBook Pro is excruciatingly slow, particularly after the upgrade, so I restored from a Time Machine backup to 10.10.2
EtreCheck version: 2.2 (132)
Report generated 5/2/15, 1:59 PM
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Click the [Click to remove] links for help removing adware.
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2010) (Technical Specifications)
MacBook Pro - model: MacBookPro7,1
1 2.4 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery: Health = Normal - Cycle count = 181 - SN = W00295MAND3BA
Video Information: ℹ️
NVIDIA GeForce 320M - VRAM: 256 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.2 (14C1514) - Time since boot: 2:23:15
Disk Information: ℹ️
WDC WD5000BEVT-00A0RT0 disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (6.79 GB free) (Low!)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R UJ-898
USB Information: ℹ️
Western Digital Elements 1042 1 TB
disk1s1 (disk1s1) <not mounted> : 32 KB
MG Backup (disk1s3) /Volumes/MG Backup : 1.00 TB (118.99 GB free)
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Gatekeeper: ℹ️
Mac App Store and identified developers
Adware: ℹ️
Downlite, VSearch, Conduit, Trovi, MyBrand, Search Protect Adware! [Click to remove]
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] au.com.maxon.driver.MaxonFamily (1.0.2) [Click for support]
[not loaded] com.Logitech.Control Center.HID Driver (2.6.0) [Click for support]
[not loaded] com.Maxtor.driver.PowSecDriver (4.2.8) [Click for support]
[not loaded] com.ZTE.driver.ZTEUSBCDCACMControl (1.2.4) [Click for support]
[not loaded] com.ZTE.driver.ZTEUSBCDCACMData (1.2.4) [Click for support]
[not loaded] com.cy.iokit.Morpheus (1.4) [Click for support]
[loaded] com.dvdfab.kext.fabio (1) [Click for support]
[loaded] com.makemkv.kext.daspi (1) [Click for support]
[not loaded] com.maxtor.iokit.IOFireWireMxBt (4.2.6) [Click for support]
[not loaded] com.sierrawireless.driver.SierraDIPSupport (1.0.0) [Click for support]
[not loaded] com.sierrawireless.driver.SierraDevSupport (1.0.7) [Click for support]
[not loaded] com.sierrawireless.driver.SierraFSRSupport (1.0.1) [Click for support]
[not loaded] com.sierrawireless.driver.SierraHSRSupport (2.1.1) [Click for support]
[not loaded] com.sierrawireless.driver.SierraIPDirect (1.1.0) [Click for support]
[not loaded] com.wdc.driver.1394HP (1.0.5) [Click for support]
[not loaded] com.wdc.driver.USBHP (1.0.1) [Click for support]
/System/Library/Extensions/Maxon.kext/Contents/PlugIns
[not loaded] au.com.maxon.driver.MSM6280Panther (1.0.2) [Click for support]
[not loaded] au.com.maxon.driver.MSM6280Universal (1.0.2) [Click for support]
Startup Items: ℹ️
HP IO: Path: /Library/StartupItems/HP IO
MxBtDaemon: Path: /Library/StartupItems/MxBtDaemon
Startup items are obsolete in OS X Yosemite
Problem System Launch Agents: ℹ️
[killed] com.apple.accountsd.plist
[killed] com.apple.AirPlayUIAgent.plist
[killed] com.apple.bird.plist
[killed] com.apple.CallHistoryPluginHelper.plist
[killed] com.apple.CallHistorySyncHelper.plist
[killed] com.apple.cloudd.plist
[killed] com.apple.coreservices.appleid.authentication.plist
[killed] com.apple.coreservices.uiagent.plist
[killed] com.apple.EscrowSecurityAlert.plist
[killed] com.apple.icloud.fmfd.plist
[killed] com.apple.iconservices.iconservicesagent.plist
[killed] com.apple.nsurlsessiond.plist
[killed] com.apple.pbs.plist
[killed] com.apple.pluginkit.pkd.plist
[killed] com.apple.recentsd.plist
[killed] com.apple.sbd.plist
[killed] com.apple.scopedbookmarkagent.xpc.plist
[killed] com.apple.secd.plist
[killed] com.apple.security.cloudkeychainproxy.plist
[killed] com.apple.telephonyutilities.callservicesd.plist
20 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
[killed] com.apple.awdd.plist
[killed] com.apple.cache_delete.plist
[killed] com.apple.ctkd.plist
[killed] com.apple.GSSCred.plist
[killed] com.apple.icloud.findmydeviced.plist
[killed] com.apple.iconservices.iconservicesagent.plist
[killed] com.apple.iconservices.iconservicesd.plist
[killed] com.apple.ifdreader.plist
[killed] com.apple.MobileFileIntegrity.plist
[killed] com.apple.nehelper.plist
[killed] com.apple.nsurlsessiond.plist
[killed] com.apple.sandboxd.plist
[killed] com.apple.softwareupdated.plist
[killed] com.apple.sysmond.plist
[killed] com.apple.tccd.system.plist
[killed] com.apple.wdhelper.plist
16 processes killed due to memory pressure
Launch Agents: ℹ️
[failed] cn.com.zte.usbswapper.plist [Click for support] [Click for details]
[failed] com.adobe.CS4ServiceManager.plist [Click for support] [Click for details]
[running] com.creativeinaustria.LetterOpener.OutlookPlugin.Agent.plist [Click for support]
[loaded] com.divx.dms.agent.plist [Click for support]
[loaded] com.divx.update.agent.plist [Click for support]
[running] com.f32232a6f4c931dc.agent.plist [Click for support]
[loaded] com.mcafee.menulet.plist [Click for support]
[loaded] com.mcafee.reporter.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
Launch Daemons: ℹ️
[failed] au.com.maxon.daemon.plist [Click for support] [Click for details]
[loaded] com.adobe.fpsaud.plist [Click for support]
[not loaded] com.f32232a6f4c931dc.daemon.plist [Click for support]
[running] com.f32232a6f4c931dc.helper.plist [Click for support]
[loaded] com.mcafee.ssm.Eupdate.plist [Click for support]
[running] com.mcafee.ssm.ScanManager.plist [Click for support]
[failed] com.mcafee.virusscan.fmpd.plist [Click for support] [Click for details]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]
[loaded] com.sierrawireless.SWoCTool.plist [Click for support]
[loaded] com.timesoftware.timemachineeditor.helper.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.divx.agent.postinstall.plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[running] com.microsoft.LaunchAgent.SyncServicesAgent.plist [Click for support]
User Login Items: ℹ️
GrowlHelperApp UNKNOWN (missing value)
GrowlHelperApp UNKNOWN (missing value)
Resources Folder (/Applications/iWeb.app/Contents/Resources/Themes/Play Time.webtheme/English.lproj/My Albums.webtemplate/Contents/Resources)
x27_882785.olk14MsgSource Document (/Users/[redacted]/Documents/Microsoft User Data/Office 2011 Identities/Main Identity/Data Records/Message Sources/0T/0B/0M/882K/x27_882785.olk14MsgSource)
GrowlHelperApp Application (/Library/PreferencePanes/Growl.prefPane/Contents/Resources/GrowlHelperApp.app)
MaxBack Engine Application (/Library/Application Support/Maxtor/OneTouchMaxBack.app/Contents/Resources/MaxBack Engine.app)
AirPort Base Station Agent Application (/System/Library/CoreServices/AirPort Base Station Agent.app)
MagicPrefs UNKNOWN (missing value)
EvernoteHelper Application (/Applications/Evernote.app/Contents/Resources/EvernoteHelper.app)
NowPlaying Application (/Applications/NowPlaying.app)
Microsoft Database Daemon Application (/Applications/Microsoft Office 2011/Office/Microsoft Database Daemon.app)
Dropbox Application Hidden (/Applications/Dropbox.app)
RealPlayer Downloader Agent Application (/Users/[redacted]/Library/Application Support/RealNetworks/RealPlayer Downloader Agent.app)
uTorrent Application (/Applications/uTorrent.app)
Logitech Control Center Daemon Application Hidden (/Library/Application Support/Logitech/LCCDaemon.app)
Internet Plug-ins: ℹ️
OVSHelper: Version: 1.1 [Click for support]
Default Browser: Version: 600 - SDK 10.10
Flip4Mac WMV Plugin: Version: 2.3.0.14 [Click for support]
net.juniper.DSSafariExtensions: Version: Unknown [Click for support]
DivX Plus Web Player: Version: 2.3 - SDK 10.5 [Click for support]
RealPlayer Plugin: Version: Unknown [Click for support]
FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]
Silverlight: Version: 4.0.60531.0 [Click for support]
Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
CitrixICAClientPlugIn: Version: 11.2.0 [Click for support]
iPhotoPhotocast: Version: 7.0
AdobePDFViewer: Version: 9.5.5 [Click for support]
SharePointBrowserPlugin: Version: 14.4.5 - SDK 10.6 [Click for support]
JavaAppletPlugin: Version: Java 8 Update 31 Check version
User internet Plug-ins: ℹ️
Google Earth Web Plug-in: Version: 7.0 [Click for support]
Safari Extensions: ℹ️
DivX Plus Web Player HTML5 <video>
3rd Party Preference Panes: ℹ️
Citrix Online Plug-in [Click for support]
Flash Player [Click for support]
Flip4Mac WMV [Click for support]
Growl [Click for support]
Java [Click for support]
Logitech Control Center [Click for support]
MagicMenu [Click for support]
MagicPrefs [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 499.25 GB Disk used: 492.46 GB
Destinations:
MG Backup [Local]
Total size: 1.00 TB
Total number of backups: 36
Oldest backup: 2014-03-22 01:22:57 +0000
Last backup: 2015-04-11 06:26:29 +0000
Size of backup disk: Too small
Backup size 1.00 TB < (Disk used 492.46 GB X 3)
Top Processes by CPU: ℹ️
12% WindowServer
8% AddressBookSourceSync
3% plugin-container
2% mdworker(5)
1% backupd
Top Processes by Memory: ℹ️
557 MB DaisyDisk
445 MB kernel_task
397 MB firefox
61 MB findNames(2)
45 MB AddressBookSourceSync
Virtual Memory Information: ℹ️
1.17 GB Free RAM
2.83 GB Used RAM
425 MB Swap Used
Diagnostics Information: ℹ️
May 2, 2015, 01:59:15 PM /Library/Logs/DiagnosticReports/fmpd_2015-05-02-135915_[redacted].crash
May 2, 2015, 01:59:04 PM /Library/Logs/DiagnosticReports/fmpd_2015-05-02-135904_[redacted].crash
May 2, 2015, 01:58:54 PM /Library/Logs/DiagnosticReports/fmpd_2015-05-02-135854_[redacted].crash
May 2, 2015, 01:58:44 PM /Library/Logs/DiagnosticReports/fmpd_2015-05-02-135844_[redacted].crash
May 2, 2015, 01:58:33 PM /Library/Logs/DiagnosticReports/fmpd_2015-05-02-135833_[redacted].crash
May 2, 2015, 01:58:23 PM /Library/Logs/DiagnosticReports/fmpd_2015-05-02-135823_[redacted].crash
May 2, 2015, 01:58:12 PM /Library/Logs/DiagnosticReports/fmpd_2015-05-02-135812_[redacted].crash
May 2, 2015, 01:58:01 PM /Library/Logs/DiagnosticReports/fmpd_2015-05-02-135801_[redacted].crash
May 2, 2015, 01:57:52 PM /Library/Logs/DiagnosticReports/fmpd_2015-05-02-135752_[redacted].crash
May 2, 2015, 01:57:42 PM /Library/Logs/DiagnosticReports/fmpd_2015-05-02-135742_[redacted].crash
May 2, 2015, 01:57:23 PM /Library/Logs/DiagnosticReports/fmpd_2015-05-02-135723_[redacted].crash
May 2, 2015, 01:57:10 PM /Library/Logs/DiagnosticReports/fmpd_2015-05-02-135710_[redacted].crash
May 2, 2015, 01:57:02 PM /Library/Logs/DiagnosticReports/fmpd_2015-05-02-135702_[redacted].crash
May 2, 2015, 01:56:49 PM /Library/Logs/DiagnosticReports/fmpd_2015-05-02-135649_[redacted].crash
May 2, 2015, 01:56:40 PM /Library/Logs/DiagnosticReports/fmpd_2015-05-02-135640_[redacted].crash
May 2, 2015, 01:56:28 PM /Library/Logs/DiagnosticReports/fmpd_2015-05-02-135628_[redacted].crash
May 2, 2015, 01:56:20 PM /Library/Logs/DiagnosticReports/fmpd_2015-05-02-135620_[redacted].crash
May 2, 2015, 01:56:07 PM /Library/Logs/DiagnosticReports/fmpd_2015-05-02-135607_[redacted].crash
May 2, 2015, 01:55:57 PM /Library/Logs/DiagnosticReports/fmpd_2015-05-02-135557_[redacted].crash
May 2, 2015, 12:00:02 PM /Library/Logs/DiagnosticReports/fmpd_2015-05-02-120002_[redacted].crash
May 2, 2015, 11:59:52 AM /Library/Logs/DiagnosticReports/fmpd_2015-05-02-115952_[redacted].crash
May 2, 2015, 11:59:41 AM /Library/Logs/DiagnosticReports/fmpd_2015-05-02-115941_[redacted].crash
May 2, 2015, 11:59:31 AM /Library/Logs/DiagnosticReports/fmpd_2015-05-02-115931_[redacted].crash
May 2, 2015, 11:59:20 AM /Library/Logs/DiagnosticReports/fmpd_2015-05-02-115920_[redacted].crash
May 2, 2015, 11:59:10 AM /Library/Logs/DiagnosticReports/fmpd_2015-05-02-115910_[redacted].crash
May 2, 2015, 11:58:59 AM /Library/Logs/DiagnosticReports/fmpd_2015-05-02-115859_[redacted].crash
May 2, 2015, 11:58:49 AM /Library/Logs/DiagnosticReports/fmpd_2015-05-02-115849_[redacted].crash
May 2, 2015, 11:58:38 AM /Library/Logs/DiagnosticReports/fmpd_2015-05-02-115838_[redacted].crash
May 2, 2015, 11:58:28 AM /Library/Logs/DiagnosticReports/fmpd_2015-05-02-115828_[redacted].crash
May 2, 2015, 11:58:17 AM /Library/Logs/DiagnosticReports/fmpd_2015-05-02-115817_[redacted].crash
May 2, 2015, 11:58:07 AM /Library/Logs/DiagnosticReports/fmpd_2015-05-02-115807_[redacted].crash
May 2, 2015, 11:57:56 AM /Library/Logs/DiagnosticReports/fmpd_2015-05-02-115756_[redacted].crash
May 2, 2015, 11:57:46 AM /Library/Logs/DiagnosticReports/fmpd_2015-05-02-115746_[redacted].crash
May 2, 2015, 11:57:35 AM /Library/Logs/DiagnosticReports/fmpd_2015-05-02-115735_[redacted].crash
May 2, 2015, 11:57:25 AM /Library/Logs/DiagnosticReports/fmpd_2015-05-02-115725_[redacted].crash
May 2, 2015, 11:57:14 AM /Library/Logs/DiagnosticReports/fmpd_2015-05-02-115714_[redacted].crash
May 2, 2015, 11:57:04 AM /Library/Logs/DiagnosticReports/fmpd_2015-05-02-115704_[redacted].crash
May 1, 2015, 12:15:04 PM /Library/Logs/DiagnosticReports/deleted_2015-05-01-121504_[redacted].crash
May 1, 2015, 10:16:31 AM /Library/Logs/DiagnosticReports/fmpd_2015-05-01-101631_[redacted].crash
May 1, 2015, 10:16:21 AM /Library/Logs/DiagnosticReports/fmpd_2015-05-01-101621_[redacted].crash
May 1, 2015, 10:16:10 AM /Library/Logs/DiagnosticReports/fmpd_2015-05-01-101610_[redacted].crash
May 1, 2015, 10:16:00 AM /Library/Logs/DiagnosticReports/fmpd_2015-05-01-101600_[redacted].crash
May 1, 2015, 10:15:39 AM /Library/Logs/DiagnosticReports/fmpd_2015-05-01-101539_[redacted].crash
May 1, 2015, 10:15:28 AM /Library/Logs/DiagnosticReports/fmpd_2015-05-01-101528_[redacted].crash
May 1, 2015, 10:15:18 AM /Library/Logs/DiagnosticReports/fmpd_2015-05-01-101518_[redacted].crash
May 1, 2015, 10:15:07 AM /Library/Logs/DiagnosticReports/fmpd_2015-05-01-101507_[redacted].crash
May 1, 2015, 10:14:56 AM /Library/Logs/DiagnosticReports/fmpd_2015-05-01-101456_[redacted].crash
May 1, 2015, 10:14:46 AM /Library/Logs/DiagnosticReports/fmpd_2015-05-01-101446_[redacted].crash
May 1, 2015, 10:14:35 AM /Library/Logs/DiagnosticReports/fmpd_2015-05-01-101435_[redacted].crash
May 1, 2015, 10:14:14 AM /Library/Logs/DiagnosticReports/fmpd_2015-05-01-101414_[redacted].crash
May 1, 2015, 10:14:04 AM /Library/Logs/DiagnosticReports/fmpd_2015-05-01-101404_[redacted].crash
May 1, 2015, 10:13:53 AM /Library/Logs/DiagnosticReports/fmpd_2015-05-01-101353_[redacted].crash
May 2, 2015, 11:21:43 AM Self test - passed
May 2, 2015, 01:57:31 PM /Library/Logs/DiagnosticReports/fmpd_2015-05-02-135731_[redacted].crash
May 2, 2015, 11:56:53 AM /Library/Logs/DiagnosticReports/fmpd_2015-05-02-115653_[redacted].crash
May 1, 2015, 10:16:42 AM /Library/Logs/DiagnosticReports/fmpd_2015-05-01-101642_[redacted].crash
May 1, 2015, 10:15:49 AM /Library/Logs/DiagnosticReports/fmpd_2015-05-01-101549_[redacted].crash
May 1, 2015, 10:14:25 AM /Library/Logs/DiagnosticReports/fmpd_2015-05-01-101425_[redacted].crashWhen you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.
When you post the log extract, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created.
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