Brand new Shuffle - not recognized in Windows or iTunes
I just got an iPod Shuffle 1Gb for Christmas (today). Followed all the instructions installing software, etc. Plug in the iPod - the light on the front flashes orange. Does not show up in My Computer, Device Manager or iTunes.
Uninstalled iPod and iTunes software, rebooted, installed latest iPod and iTunes software downloaded from website. iPod still not recognized and still flashes orange when plugged in to a USB port. Tried several different USB ports - no change.
Rebooted again (more than once).
iPod is fully charged.
iPod has been reset.
I can't restore it, because even the iPod software doesn't recognize it.
My USB ports are fine - digital camera and external USB hard drive still work when plugged in to the various ports. Unplugged all other USB devices and iPod still wasn't recognized.
All my friends love their iPods. This is my first one. I have to say... I'm not impressed.
As I said, this was a gift, so I don't have a receipt for it, and there isn't an Apple store near me. And I think having to pay $30 to send it back to Apple so they'll replace it with a "new, used or refurbished" iPod is bullsh*t.
I had the same problem today.
What I found is that during the install routine, the Shuffle was not formatted. I went through Windows Explorer (right click on "Start" and choose "explore"). My computer found the shuffle as a removable media, but when I tried accessing it (clicking on the drive while in explorer), I got a message saying that it wasn't formatted. So, I said yes to the prompt to format it and as soon as it did, iTunes saw it and started the rest of the install routine. I had to restart and replug in the device, and it seems to be working great.
I don't know if this will help you out, but it is worth a try.
Merry Christmas
Shuffle Windows XP Pro
Windows XP Pro
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Hello obks1984
Check out the article below to troubleshoot issues with your iPod shuffle not showing up in iTunes. Also make sure that you have the cable plugged in completely to your iPod Shuffle and not just slightly pushed in.
iPod not appearing in iTunes
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Regards,
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im trying to update to newest ios version. but during the proccess, an unknown error accured, now the device wont do anything, just shows the plug into itunes screen. the device does not show in windows or itunes. the iphone wont do anything. i tried restarting, it shuts off and back on, but only shows plug into itunes thing. any ideas?
From my experience, the only way you're gonna get a PC afflicted with this disease to work with a 5th gen nano is to roll back to an earlier version of iTunes. Those affected have been exhausted by this ongoing issue. To update or not to update? And I always say never update unless you have to, and turn off all that auto update mess!
I have two core2duo lappies running 32b vista. My workflow dictates 32b fyi. One is acer aspire running itunes v 11.1 (.0.126), 5th gen nano was originally formatted and works just fine on this machine to this day. My other is the bigger badder lenovo thinkpad and the 5th gen will NOT mount using any version of itunes past 11.0 (.1.12) Windows mounts it just fine. itunes is not having it. no shirt no shoes no service.
I have both a 4th and 5th gen nano. The 4th gen works great on both machines, I even successfully tested it with the latest version (11.1.5) before subsequent deletion on the thinkpad! Weird huh? I think my next experiment might be to restore my 5th gen w/ a Mac and theeeeen plug it into PC itunez.
I'm at a loss on the thinkpad. Scanned for intruders. Cut the Lenovo bloat. Executed system and reg maintenance. Took down msconfig to a safe mode + itunes level to attempt to resolve possible sw conflicts but to no avail. NO NO NO. Every single dang port, every time on the thinkpad. Has me feeling like others might get the same treatment by the next itunes update. :|
So in summary for me:
5th gen nano and thinkpad are a NoGo on 11.1^ last working version for me = 11.0.1
5th gen nano is working on an acer aspire 11.1.0 but no way in the world am I updating
4th gen nano is kicking 5th gen nano's @zz so what would make me want to buy a new ipod? -
Nano not recognized in windows or itunes
Hello all, I have a new laptop with windows 8.1 and will recognize my ipod touch but not my older nano, it's like i doesn't exist. It's not in itunes or USB drivers. I've tried reinstalling itunes, tried different leads, it works still on my old pc. Is there a compatibility issue maybe ? thanks
Hello jjbell7,
The article linked below details some useful troubleshooting steps that can help get your iPod Nano communicate with your computer.
iPod: Does not appear in Windows or iTunes and Device Manager is empty
http://support.apple.com/kb/TS1496
Cheers,
Allen
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