Brand new superdrive not working w brand new Mac Book Air

Hi, just came home from Apple Store today with new computer and superdrive, which is not showing up when plugged in. When I put a CD in it reads it for a few seconds then spits it out. I am on the road so getting to an Apple Store will not be easy for the  next week. Wondering if anyone has any suggestions? Thanks in advance.

A number of users have had this issue because the superdrive was upside down.  They were basically putting the CD in "upside down".   Silver side up.
I Apologize in advance, just thought I'd throw it out there... 

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