Brand new to Mac and having some issues with my MBP mid 2012

I am hoping someone can offer some advice to me, I am about ready to tear my hair out. I bought a mid 2012 MBP from best buy open box for $2000, it is the model with the 750gig hard drive and 8 gigs of ram. I has Mountain Lion on it and I have done all the software upgrades. I do not have a lot of software installed on it but it does not seem to be running right. I have had it about three weeks or a month and it appeared to be running okay most of the time.
I tried putting parallels 8 on it so I could run some of my windows apps and I installed windows 8 and nothing else and it brought the laptop to a stand still it was crawling so slow I unistalled the software. The past few days I have noticed that when I open the lid and it wakes from sleep the keyboard and mouse are unresponsive for upto a minute.
However today has been the worse by far. I am trying to copy some files about 300 gigs worth from a external drive to my hard drive so I can reformat the drive and while it is copying I am not able to do anything, surf the web, use word or anything because anything I try to do locks the computer up for several minutes or I have to force quit. The voice dictation feature no longer works when I press fn twice, nothing happens at all.
Is this normal, I mean I am very disappointed that a $2000 computer cant copy some files and surf the internet or type a word doc at the same time. Do I have a bad mac or am I expecting to much????? I am a therapist and use this laptop to take and store all my client notes I bought a mac because I need something dependable and reliable.
If this is not normal what do you suggest?

That would be your best bet. There is a reason someone returned it. Most people that buy a Mac, except me, never return them. Even if they don't run right. So for someone to return that unit they either didn't care for Mac OS X (that is why I return the first 2 I had) or there was something very wrong with it.
scampbell70 wrote:
That is what I am thinking as well Shootist007. I am a best buy silver reward member and I have 60 days instead of 30 on all returns and I am thinking I may return it, pay the extra $200 and get a brand new one.

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Please See Image at Link:
http://picasaweb.google.com/lh/photo/sdjOcw1jrddqtAfjAU0Trw?feat=directlink
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Please See Image at Link:
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