Brand new Toshiba laptop goes black during setup

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Take it back and exchange it or get your money back.
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  • My brand new iMac screen goes black intermittently...

    Hi - I bought my 27" iMac about 3 months ago and pretty much since I got it occassionaly the screen goes black. I'll be working away and all of a sudden it goes black. After a few seconds it comes back on, but this can't be good? I asked my local computer guy and he said it was a known issue due to safari and not to use safari. That seemed to fix it but A) I like Safari and B) it's started happening now even when I'm not in Safari. Any ideas?
    iMac 3.4GHz Intel Core i7, 8GB ram, Graphics  AMD Radeon HD 6970M 1024 MB, OS X 10.8.2

    I asked my local computer guy and he said it was a known issue due to safari and not to use safari.
    That's ridiculous. Take it in for warranty service.

  • My brand new iPad 2 goes black/unresponsive when I plug it in to charge.

    I completely restored it to manufacture settings, even though I just got it today.
    When I plug it in the screen goes black, and it is non responsive to home and sleep button.
    Even when I unplug it i get nothing.
    A soft reset solves it ... until I plug it back in to charge.
    Is this a settings issue maybe?
    Any help is appreciated!!

    iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows

  • Freezing problems with brand new Toshiba P500.

    Hi All;
    I bought a brand new Toshiba Laptop from Myers Melbourne in June 2010 and its running the base version of WINDOWS-7 64 bit. Its a Satellite P500 PSPGSA-01G003 ( large 18.4 inch screen ) which "does not exist" in the model product listing on this website.
    Also it has 4Gb RAM and 2x 500GB HDD. It ran fine for the first 4 weeks or so and then slowly and intermittently it started freezing and not shutting down in the normal manner - generally within a couple of hours of when i opened LARGER size files. On switch on it asked to "restart windows normally" and whilst in the process of running a program, it either ran very, very, very, very, slow ( hanging )or just froze altogether - with only the mouse cursor moving on the screen. To clear the problem and hard reset of the power switch was the only thing that "fixed" it.
     I spoke to others I know at work who have Win-7 (as many are clued up with IT and work with it) and they think "I'm crazy" as they have not experienced on their own WIN-7 OS at home.
    As the model I have is not specifically listed by Toshiba, I cannot be sure if I can update the drivers - which I should not have to do since its a brand new computer straight out of the box.  I'm so frustrated by the problem I've dumped the computer and now have gone back to WIN-XP on a DELL Laptop, until I can sort this drama out.
    My very first issue I had with it after just 4 weeks was it would not turn on at all as though the battery was removed or dead no life at all not even a light on the front panel edge.
    That was "fixed" by a hard reset of the laptop ( pressing the on button down for 10 seconds ) with the battery removed - something I have never had to do with computers in the past.
    Basically I'm of the opinion - rightly or not - that WIN-7 is not all that stable an O/S, since its built on a Vista platform and that being so - I may dump it and go for something radical like Linux or Ubuntu - or maybe worse still buy a Mac.
    But before I go to such trouble and dump WIN-7 and conclude it is a crap OS - I would appreciate some advice as to what the problem might be ! There was a write-up about this in a recent Computer Magazine (APC ?) saying WIN-7 had problems with running sluggish and gummy. Mine is so gummy it freezes.There are dozens of complaint about this very issue on websites and the brand of computer is not the issue nor the common denominator - just the Operating System. It's a Microsoft problem in reality !
    Interested in your replies and a solution to restoring my Toshiba "white elephant" !

    Satellite P500/01G (PSPGSA-01G003)
    See if running the System File Checker helps.
       How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows...
    -Jerry

  • Bought brand new Toshiba A500 laptop, but no Windows 7-64 CD/DVD

    Bought brand new Toshiba A500 laptop, but no Windows 7-64 CD/DVD's came with it, just the programs installed on the computer. Since I have been a long-time Dell customer, where all programs installed also come with various CDs/DVDs, I am rather surprised, especially when you consider that I bought a complete Win 7 Utl OS. Where are the discs? For me this can be a future deal breaker. Is Toshiba so confident that their machines will never need to see an OS disc?

    they havent put the discs in with there products for a few year now. there is a recovery partition on the hard drive you can use for a recovery. they also have a program called recovery media creator on your laptop to make your own recovery media. it is a way that if people dont make the recovery media you have to call and order some and toshiba gets another $25 for the user. there is a section in your users guide( search users guide in start menu) about page 60 shows how to recover from partition.
    hope that helps
    -civicman4-
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Post all info about your laptop and version of windows. We are working on it but still do not have the powers to read your mind.

  • My Toshiba Home Premium Windows 7 Laptop goes black screen. Most happen on Facebook and youtube

    My laptop goes black when I get on Facebook just surfing there, or listen to music on youtube, or when I log on my laptop then few minutes later it'll just pop black screen. I have tried to do Alt+CTRL+DEL and do Task manager. But it won't let me do ANYTHING. The only works is when I turn my power off...then back on..then later..it do the same problem again. I've only got this laptop less a year ago, around 4 months ago. Please help!! It's really annoying.
    Thanks for your time reading.
    Joe

    yes i saw that you just got it 4 months ago. it can get dusty enought in 4 months to cause shut downs. when it was sent out to the depot what did they do? did they change any parts? you should have gotten a report of everything they did when they returned your laptop. let us know what they did so we have a starting point.
    -civicman4-
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Post all info about your laptop and version of windows. We are working on it but still do not have the powers to read your mind.

  • Hi there, I have installed iTune on my new Toshiba laptop which runs on Win 8.  I can update itune on Toshiba laptop, sync but the iphone Apps still showing app to be updated.  Restarted both Itune

    Hi there, I have installed iTune on my new Toshiba laptop which runs on Win 8.  I can update itune on Toshiba laptop, sync but the iphone Apps still showing app to be updated.  Restarted both Itune and iphone....reset phone backup....to no avail.....HELP!

    I have removed now all bloatware from laptop, CCleaner run and some more stuff: installed Libre Office, Free Avast, Mozilla Firefox - Spotify was preinstalled. And now this is even better - really simple and fast.
    I also removed Ethernet completely, as I don't want to be locked at one place. It's not cool to use laptop on divan sofa. So tired after hour of sitting in uncool position. Wifi speed loss is almost 50%. 95 Mbps I get from 100 Mbps at Ethernet and on Wifi in laptop I get at max 50 Mbps. It's only for end this year this way, then I will slow down my connection anyway as for one person and laptop/smartphone it's way too much of speed for 40 €. With 27€ I can get the same 10M/10M and it will be more than enough. Now I have 100M/10M.
    I'm also considering about 50M/10M option for 32.90 €, but I will see what I do. I download now test file 10GB and it loads 30-40 Mbps and sometimes even as fast as 50 Mbps. It depends on server also, but ebven on Google, which works on Ethernet at 95 Mbps, it is on Wifi nothing more than 51 Mbps.
    It's also 10GB of 1,100 Offlined tracks, I tested it now. So on trips 32GB card should be enough for my phone. I'm going to one soon :)

  • Cannot register my new Toshiba laptop

    I have just purchased a new Toshiba laptop - but am unable to register same.
    Every time I submit the form, the site replies that my phone number is not as it should be - the format is not correct.
    I am at a loss to correct the matter. Any help there please?

    I had exactly the same problem in registering my new laptop for warranty.
    The laptop came with a "Toshiba Warranty Registration" icon that goes to a specific registration page offering a PUR101UK-B warranty.
    The page to enter registrration details, asked for a phone number amongst the other normal data required.
    The phone number is not asterisked as a compulsory field.
    When I completed all the fields and submit, a rejection was returned saying that the telephone format was incorrect.
    I tried every combination of format, including international 0044 and +44 approaches.
    Each time the same negative result.
    I eventually succeeded with the registration procedure - by removing my tel no.!
    Not an elegant solution, but at least pragmatic, and of course Toshiba don't really need my phone no.
    I suspect that there is a bug on this particular line of the registration page software, but no doubt some expert may have a better answer.

  • HELP! Brand new Toshiba DX735-D3660 wont turn on, says "no signal"

    Hi, I bought a brand new Toshiba DX735-D3660 All In One from the States and got it sent to Australia, it arrived last night and I went to turn it on but it simply comes up with "PC" then "No Signal". I have the Power Cord connected to an adapter as it says the input can handle up to 240V (AUS Output level). I had a tech guy come look at it today and he tested the Volts and they came up as 19V and then dropped out, he said the solution was to go and buy a new AC Adapter. I did, and it still hasn't solved the problem. The new AC Adapter has an output of 19V and a max of 7.5A, so it should be fine. It is still coming up with "PC" then "No Signal", the power light is amber then flashes white once turned on then goes back to amber. There is no sound coming from the computer so it doesn't appear to be starting at all. Any solutions would be great! Thanks Lach

    If you can't solve your issue and no one in the community can help, contact support to speak with a tech support agent.
    - Peter

  • Itunes and windows 8 compatability Hi just bought a new toshiba laptop installed itunes it worked at first now wont play music or movies.  ran troubleshooter said its a compatabilty problem suggested turning off itunes compatability or selecting windows 7

    itunes and windows 8 compatability
    Hi
    just bought a new toshiba laptop installed itunes it worked at first now wont play music or movies.
    ran troubleshooter said its a compatabilty problem suggested turning off itunes compatability or selecting windows service pack 3 tried both no help
    please assist
    adam

    itunes and windows 8 compatability
    Hi
    just bought a new toshiba laptop installed itunes it worked at first now wont play music or movies.
    ran troubleshooter said its a compatabilty problem suggested turning off itunes compatability or selecting windows service pack 3 tried both no help
    please assist
    adam

  • Screen Goes Black During Startup (after login)

    Hello,
    I have a 2005 Mac Mini PPC OS 10.4.11. This is the first problem I've had since purchasing the computer. This problem popped up out of nowhere. The screen goes black during startup just after I login into my account. I can hear the hard drive spin like it is finishing the startup process. The monitor power button blinks green.
    I'm using the digital video cable. I tried switching to the VGA cable but the screen then goes black before the login screen.
    The computer will startup in Safe mode.
    I've tried Disk Utility (repair disk and repair permissions), Techtool Pro, Drive Genius, ColorSync Utility, Reset Pram, installed latest OS updates, and even re-installed the System twice (once because I removed all the Extension files and then the computer would not startup at all).
    I've also tried removing cache files, plist files, startup files, preference files, and some or all of extension files.
    The only applications I have recently installed were QuickTime Pro and a .flv movie player; both about a week before this problem started. I tried to uninstall them but could not figure out how.
    What is the problem? How can this be fixed?
    Thanks.
    Richard

    Howdy. I have Had the same problem as you in regards to a ViewSonic Monitor and the Mac Mini. This is my post:
    Monitor failure when switching resolutions
    Using Displays with the Mac mini, Apr 1, 2008, Replies: 2
    Running 10.5.2 on Mac Mini G4 1.42 Ghz with ATI Radeon 9200, 32 MB VRAM and ViewSonic VX922
    When switching resolutions from 1280x1024 to 800x600 or vice versa, the monitor will cut to black and the power light on the monitor switches from solid green to flashing green. Only by combinations of powering down the mini and starting it up again with the monitor on or off will bring the monitor back to life. This problem makes it difficult to play World of Warcraft amongst other games. Any feedback in regards to this problem would be appreciated.
    Thank You!
    At this point, I am unable to switch Monitor resolutions. If I do, the monitor goes black, and I have to power everything down and wait a while before I can restart.
    I've resigned myself to not switching resolutions, but I'm wondering if you've had any luck.
    Thanks for your time!
    Kevin

  • My ipod touch 4g is not being recognised on my new toshiba laptop. The ipod touch starts charging then stops. This keeps continuing. Please help.

    my ipod touch 4g is not being recognised on my new toshiba laptop or itunes. Its not being shown on my computer and its not shown as 'unspecified' in the 'devices window'. The ipod touch starts charging then stops this keeps continuing like a ongoing circle. Please help.
    I have tried on my family members laptop and its seems to be picking up. So the ipod or the usb wire is not the issue.
    I have tried everything from reinstalling itunes and updating windows.
    I have tried the diagnostics test and its still says the ipod cannot be found.

    See
    iOS: Device not recognized in iTunes for Windows
    - I would start with
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or              
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
    - Then do the other actions of:
    iOS: Device not recognized in iTunes for Windows
    paying special attention to item #5
    - New cable and different USB port
    - Run this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    Also see:
    iPod not recognised by windows iTunes
    Troubleshooting issues with iTunes for Windows updates
    - Try on another computer to help determine if computer or iPod problem

  • I just purchased a new toshiba laptop, how do I download itunes to my laptop?, I just purchased a new toshiba laptop, how do I download itunes to my laptop?

    I just purchased a new toshiba laptop, how do I download itunes to my laptop?

    http://www.apple.com/itunes/download/

  • How can I install my pantech um290 on a new toshiba laptop?

    Bought a new toshiba laptop today, installed vz access for the pantech 290 and cannot connect to the internet.  I contacted tech support, and they attempted to help me, but there really was no help.  I am running windows 7 on the newbie.  I installed, detected the device, and kept getting error message wmc100.  Tech support advised me to uninstall it, shut it down, open it back up, install it, shut it down, open it back up and attempt to log on.  Still got the same error message.
    <sigh>  if only I could afford a new mac laptop.  It really is my preference........

    The first thing I would do is take evsotech suggestion to install the updated version of the software because the cd has a habit of having out dated software on the cd, go to http://vzam.net/ and download the most recent version of the software..
    Now as for having driver issues, basically to make sure you have all your drivers installed correctly go to your desktop and right click on the
    1."Computer" icon and select
    2."Properties" and then select
    3. Device Manager located on the left boarder....
    4. Once the screen comes up that shows a list with all the hardware on your PC  (Check for any yellow triangle or red exclamation point) because this will indicate a missing driver..
    After checking this please report back...

  • How do i get my photos from my iphone 4s to my new toshiba laptop? Toshiba keeps saying there are no files to view, meaning i have no photos on my phone, which is not true.

    I just bought a new toshiba laptop and I am trying to download the pictures off of my iphone 4s on to my laptop. The laptop keeps trying to download the pictures and it stops part way through and says "No files to download"  meaning that I have to pictures on my iphone, which is not true because there are about 600 picture that i wanted to put onto the computer.. How to i get those pictures off of my iphone and on to my laptop?

    Pics synced to your iphone from your computer are one way- computer to iphone.
    If these are the pics to which you are referring then copy them from your old computer or your backup copy of your computer, to your new one.

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