Brand new U410 Freezes while playing Video?

Hi,
So I just received my u410 through the mail (which I'm panicking about because the box came completely dented on one side) and turned it on and decided to test everything out on the computer. I was watching a TV show and in the middle of it, not only did the video freeze but so did my computer and I thought it was going to blue screen! It made the buzzing noise like when a hard drive is going to fail.
I hope this was just a one time thing and that its "normal"???? This is the second laptop I've gotten from lenovo, a week ago I returned the U310 because of the wifi manufacturing failure. 
Please help?? Should I return this one too and say screw lenovo.....? 
Thanks,
Linda

If the problem persist, then do a one key recovery. If onekey recovery doesnt solve then return it.
Ishaan Ideapad Y560(i3 330m), Hp Elitebook 8460p!(i5-2520M) Hp Pavilion n208tx(i5-4200u)
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