Brand new WD My Passport not recognised by MacBook pro

I just bought a new My Passport 1T external harddrive, but when i tried to connect it to my Macbook Pro my Mac couldn't recognize it. It had not been connected to any other PC or Mac before.
I then tried to connect My Passport to my friends Macbook Air and that worked perfectly. There is nothing wrong with my USBports,  i tried connecting several flash drives to my Mac and that worked perfectly.
It doesn't show in disk utility  either.
I really don't understand why my Mac can't recognize the Passport, especially when my friend's Mac had no difficulty finding it.
Can someone please help me?

Hello there,
What format is your WD My Passport Drive? If you go into Disk Utility it should tell you, I believe MacBooks can only Read and Write to HFS+, NTFS, Fat32, exFAT and ext2. I'm sure you can view NTFS but cannot write to it. I know I had the same sort of external drive, I plugged it into my mac and because I was only using it for a Macbook backup it formatted the drive to a Mac format. I'd suggest checking the format of the drive to make sure it's not formatted to a setting that isn't compatible with Mac's.

Similar Messages

  • CD's not recognised on Macbook Pro

    When I put a CD in my Macbook Pro (it is about 1.5 yrs old) the Mac does not recognise it is there, so will not let me eject it. The only way to get it out is to restart, then it is OK - which is a real pain. Any suggestions?

    I've been experiencing the same thing recently. It's not a hardware issue because it does recognize some cd's and dvd's. I"m told by Apple Care that it is the quality or format of the cd but this is a brand new problem. I've used other burned cd's in the past with no problem. In addition, the cd's in question are read on my friends newer MacBook. Again, I was told it's not a software issue. So why would it work on Leopard? I'm not satisfied with this answer. I recently purchased blank cd-rs and my macbook pro spits them out. Is it possible that all cd's made now are no longer compatible with MacBook Pro?

  • Hard Drive not recognised inside MacBook Pro, however works in enclosure...

    And my question is... WHY?!
    Basically, my Macbook Pro took a bit of a knock on the hard drive side. Coincidentally, as it was on at the time, (Whoops!), it stopped responding and the colour wheel of death was apparent. I restarted with option held pressed down, so that I can see if the Hard Disk is still being read/recognised. After doing this a couple of times, I noticed that the Hard Disk was becoming intermittent in its ability to being read. I have also used Disk Utility and Disk Warrior and have been getting the same symptoms. I diagnosed, (more of an assumption than anything), that the Hard Disk is broken and I need another one. No biggy! I have a Time Machine drive, which had just that moment finished backing-up! =) Nice!
    Anyway, I got a new hard drive (Toshiba 250 GB MK2552GSX Model no.), put it in my Macbook Pro and it, again, is intermittent, therefore fully disproving my theory that it was the Hard Disk itself. (Seeing as it can be read easily in the enclosure.)
    Possibly the connector/the logic board it connects to?? I don't know, there's something broken inside my laptop, but just in case somebody out there has a solution, I'd be VERY grateful as it's my laptop I use for my university studies.
    Thanks!

    Does your old drive work in your external enclosure?
    The reason I ask is because I've had this problem, but it happened after I replaced the Hard Drive in my Early 08 MBP (MacBook Pro 4,1). Turns out, the i/o cable, where it attaches to the logic board, gets worn/brittle from heat and very easy to damage. The repair at the genius bar ran about $20 for the cable, but I had a generous genius who waived the standard labor fee after I gave him my sad story, so your milage may vary.
    I should also note that the Hard Drive on that generation of MacBook Pro is not considered user upgradable, and your swap will negate your Apple Care, if you have it, until all the damaged components are replaced.
    Best of luck.

  • Iphone/ipad not recognised by macbook pro

    my new macbook pro no longer recognises my iphone or ipad. Ocassionally it charges for a few seconds but then connection disappears. All leads working fine.
    so...not charging...not showing in itunes either....

    Hey mikedignam,
    To start off troubleshooting your devices not appearing on your Mac, begin with the steps in the appropriate troubleshooting assistant below:
    iPhone Troubleshooting Assistant
    http://www.apple.com/support/iphone/assistant/itunes/
    iPad Troubleshooting Assistant
    http://www.apple.com/support/ipad/assistant/itunes/
    If the issue persists after following along with the troubleshooting assistants, continue with the steps below:
    Ensure that your Mac meets the minimum system requirements for your iPhone, iPad, or iPod touch. iTunes 10 and later requires Mac OS X v10.5.8 or later.
    Update to the latest version of iTunes and Install software updates on your Mac.
    Check USB connections. iOS devices require USB 2.0 to function properly. If you are not sure if your Mac has USB 2.0 ports, refer to the computer's specifications. Disconnect other USB devices, and connect your device directly to a USB port on your Mac.
    Restart your Mac.
    Mac OS X v10.6.8 or earlier only: Reinstall the Apple Mobile Device Service.
    Additional Information
    In rare circumstances, your device may be recognized after reinstalling iTunes, but after you restart your Mac, the device may not be recognized again. If this happens, and you are using Mac OS X v10.6 (Snow Leopard), please follow the steps in this article.
    via: iOS: Device not recognized in iTunes for Mac OS X
    http://support.apple.com/kb/TS1591
    Best,
    Delgadoh

  • Iphone 4s not recognised by macbook pro

    Hi - when i plug in my iphone 4s to my macbook pro a box pops up saying "no camera found" and doesn't show up in finder.  The only way i can "open" my phone is through itunes but through this i cant look at photos or download them.  When i plug in my iphone to my work laptop it pops up in windows explorer.  Do i need to change a setting so i can see the iphone through finder?

    It's not supposed to show in the Finder. If you have photos in your Camera Roll you can set iPhoto or Image Capture to launch. iTunes should launch so you can synch the phone. That's what supposed to happen. If you need help with your iPhone post in the iPhone forum.

  • IPhone 4s not recognised by Macbook Pro 13' retina

    I have owned the iPhone 4s for over 2 years, and used to sync with my Dell computer without any trouble.
    Last week I purchased the new Macbook retina.
    Whenevver I connect the iPhone to the mac, it gets recoginzed and de-recognized within a second, this goes on non-stop till I unplug the phone, hence it keeps on vibrating, and iTunes keeps saying that 'device can no longer be located'. I am not able to connect and sync my phone to my new computer.
    I read through pages and pages of discussions on various forums, tried re-installing iTunes, also followed all the other standard recommendations of deleting some system files etc.
    Nothing seems to help, please throw some light on this.

    Try using a different USB port on the Mac first, if not then I'd suggest bringing both into the Apple store and have them look at it.

  • Portable External Hard-drive is not recognised on Macbook Pro after latest update

    Recently my Seagate Portable hard-drive is no longer recognised in Finder, disk utility or the system profile. It no longer sufficiently powers the device as no light appears but the external hard-drive does make a noise. The device still works with other macs.
    So far I have tried turning it off and on and have consulted my local apple store with no luck.

    Do other peripherals work when connected to the MBP?
    Try a NVRAM reset:
    http://support.apple.com/en-us/HT204063
    Ciao.

  • My roland Ua-25ex usb audio interface audio input no recognised by macbook pro running osx 10.

    my roland Ua-25ex usb audio interface audio input not recognised by macbook pro running osx 10. ...the audio outputs are ok but the (audio in) input preference  for the UA-25ex is greyed out and the sliders for input volume etc  are disabled ... and I can only record voice by using the macbook pros onboad microphone not the usb interface 

    Logic Users
    Looooong Tutorial for beginners
    MacPro Videos on Logic
    i have all the logics but i don't know them deeply.
    i like some of the music files/loops you get bundled with it, there's plenty to get started.

  • Repost: brand new mac won't play/recognise/mount audio-cd's

    No idea what's going on here. I posted a question which I will paste below. Someone posted some suggestions for me (Dave Sawyer if I remember the name correctly, thanks again!) which lead me to ask wheter I was or was not supposed to have a file named cd info.cidb in a certain folder.
    Now all of a sudden my thread is gone and I find the following mail in my inbox:
    NoName posted "Re: brand new mac won't play/recognise/mount audio-cd's" in "brand new mac won't play/recognise/mount audio-cd's" on Aug 1, 2008 4:21:01 PM.
    You wouldn't have that file unless you used iTunes to get CD metadata from Gracenote. I hate Gracenote, therefore I have never had that file on my system
    To view or respond to this message, visit <http://discussions.apple.com/thread.jspa?messageID=7775827#7775827>
    To view the full topic, visit: <http://discussions.apple.com/thread.jspa?threadID=1643589>
    To view the forum, visit: <http://discussions.apple.com/forum.jspa?forumID=782>
    We appreciate your participation in Apple Discussions. Thank you for being part of our community.
    Apple Discussions Team
    The origial question post was the following:
    Hi all!
    I am totally new to the macbussines (got one for a month now) and not using cd's much I never tried importing one untill today... and it simply won't. I think it's supposed to show the audio-cd on the desktop and give me an 'import cd' button in itunes whenever I insert an audioCD right?
    It won't do... it'll take it in, turn it a few times and slide it right out again.
    What I tried so far:
    * toying with itunes settings for importing (import cd & eject, show CD, ask to import cd etc)
    * toying with the cd&dvd preferences under system preferences
    * click the mount 'button' in disk utility as was suggested in all those threads regarding cd's not mounting first time (my cd's won't mount the second or 30th time either)
    * resetting the PRAM
    Nothing so far.
    It does recognise DVD's but no audio cd's whatsoever, originals, burned ones. You name it. As I don't use CD's a lot the newest CD dates from 2003, but that can't be it, can it?
    Any suggestions would be highly appreciated...
    o/
    Am I going para? Where did my post go? It's totally gone, not even under 'my posts' or anywhere...
    Still no solution either... suggestions still welcome therefor

    My guess is that someone didn't like that I said I didn't like Gracenote.
    Anyway, I Googled for your thread and luckily found it intact in the iTunes for Windows forum and posted a condensed reply there for you.

  • My brand new ipod Nano is not being reconised on itune.I changed to the new itunes and now there is nothing on the left hand side as before and it just has the music. Help!

    My brand new Ipod Nano is not being recognised on itunes and i cannot download music onto it.
    \i changed to the new itunes and now there is nothing on the screen other than the music ie no options.
    help please!

    Try a different cable. And are you connecting directly to your computer or through a USB hub?

  • My new ipod touch is not recognised in itunes or Windows 7 on any of my computers/laptops.  I've followed the online advice and still no luck.  Help much appreciated!

    My new ipod touch is not recognised in itunes or Windows 7 on any of my computers/laptops.  I've followed the online advice and still no luck.  Help much appreciated!

    Does it charge?
    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Try another cable
    - Look at the dock connector on the iPod. Look for abnormalities like bent or corroded contacts, cracked or broken plastic.
    - Make an appointment at the Genus Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • I just bought an iphone 5 and the pin is missing, how can i verify it is brand new and i was not sold a refurbished phone

    i just bought an iphone 5 and the pin is missing, how can i verify it is brand new and i was not sold a refurbished phone

    after reporting a fake problem, i was asked for my serial number, i entered it and got this message
    Our records indicate that this product has been replaced. Please provide the serial number for your replacement product to find the support and warranty coverage information. For more information, please contact us.
    Doesnt this mean this a returned/refurbished iphone? it was sold as brand new

  • HT1459 brand new ipod shuffle is not holding battery charge

    brand new ipod shuffle is not holding battery charge

    Why would you throw it away if it is in warranty? Why not exchange it?
    What kind of laptop is it?

  • My brand new ipod shuffle does not play in my honda city car - says old version.  what should i do?

    my brand new ipod shuffle does not play in my honda city car - says old version.  what should i do?

    Make sure the FM radio is stopped and Bluetooth is turned off.

  • I can log into apple on my laptop but my brand new ipad air will not accept my password.  Help?

    I can log into apple on my laptop but my brand new ipad air will not accept it, what do I do now?

    Won't it accept it where? Did you go to Settings> iTunes & App Store>Apple ID, and sign in there?

Maybe you are looking for

  • Create a dynamic dropdown field in Adobe Acrobat Pro XI

    Hello all. I am trying to create a field in one of my forms using Adobe Acrobat Pro XI. I have a dropdown list of "main" items, and based on what is selected in that list, I want a second dropdown list to give different choices. I have searched and s

  • Data element for time in 12 hour format HH:MM

    Hi friends, Is there any data element which is for HH:MM format 12 hour format? i see uzeit, but its HH:MM:SS. i dont want this. i want HH:MM. Niraja

  • 9i agent will not start on windows

    We have 3 servers. Oracle 9i was installed via same user with same rights in all cases. Server 1 - - no existing Oracle install - installed 9.2.0.5 and agent starts Server 2 - - old Oracle Apps 11i server - installed 9.2.0.5 - agent ran from roughly

  • Blu Ray doesn't play 1 of 3 videos on disc

    I desperately need some help with an issue I am having with a Blu Ray I created with Adobe Encore CS5 for PC. I have three videos on there but only 2 of the videos play when viewed in a home theater style Blu Ray player. All three videos were created

  • How to do 'direct mipmapping' from JPEG - without loading entire image

    Hi, I am working on an AIR app that creates thumbnails from images. For images without an EXIF embedded thumbnail, that means loading the entire image into RAM then scaling down to form the thumbnail. That takes a lot of memory and is slow. In the Ad