Brand new z10 wont turn on

jsut bought a z10 tonight had it not even 2 hrs it jsut shut off and now is completly dead and will not do a thing!!! any suggestions pleaseeee

http://helpblog.blackberry.com/2013/02/restart-bla​ckberry-z10/
See the section: To reset a BlackBerry Z10 smartphone
You may have to take it to the store if this doesn't work.  Of course try a battery pull too.
Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution!
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!

Similar Messages

  • TS1367 my brand new macbookpro  wont turn on!

    my brand new macbookpro (bought it on Monday this week), wont turn on. i have tried changing the power outlets and it still wont turn on. the light is green in the cable when its plugged in. Any advice? i'm very disappointed to face this problem so soon.

    Hello there liron78,
    If I understand correctly, you are unable to turn on your MacBook Pro even with a different power outlet. I would use these other troubleshooting steps from the following article, named:
    Troubleshooting: My computer won't turn on
    If your computer won't turn on, try each of these steps:
    Verify you have a good connection from your Mac to the wall outlet by confirming the power cord and adapter if present are securely connected and plugged in. To check if the wall outlet is working, plug in a lamp or other electrical device.
    Disconnect all accessories that are plugged in to the computer, such as a printer, hub, or other mobile device.
    If your Mac supports user-installable memory, solid state drive, or hard drive, and you recently installed any of these, make sure they are installed correctly and are compatible with your computer. If possible, reinstall the original memory or drive into the computer to find out if the behavior persists afterwards.
    MacBook Pro: How to remove or install memory
    MacBook: How to remove or install memory
    Mac Pro: How to remove or install memory
    Mac mini: How to remove or install memory
    iMac (27-inch, Late 2012): Installing or replacing memory
    iMac: How to remove or install memory
    Reset the SMC.
    If you are still unable to start up your computer after trying each of these steps, visit an Apple Store or Apple Authorized Service Provider (AASP) for further diagnosis. If you plan to visit an Apple Retail Store, make a reservation at the Genius Bar using http://www.apple.com/retail/geniusbar/ (available in some countries only).Note: Diagnostic fees may apply for issues not covered under warranty or the AppleCare Protection Plan (APP).
    If the issue persists, I would use step 5 to get ahold of AppleCare either for additional assistance or to help setup service for it.
    Thank you for using Apple Support Communities.
    Regards,
    Sterling

  • My brand new iphone wont turn on

    we just got my son a new (refurb) 3G S but it won't turn on and itunes won't recognize it.  any suggestions?

    i got it yesterday too so its brand new ! this should not happen

  • Brand new T400 - wont turn on?!

    I have a brand new T400 for work. It loads up, goes through the windows screen, briefly goes to the 'cntrl/alt/delete' to log on screen, then goes to a blank blue screen and does nothing else... help!  need to access reports on there that I generated on a business trip, that I do not have a back up of.
    Any advise appreciated. 
    Thanks!

    did you install or change any settings before this BSOD problem occured? Go into bios and change the sata mode from ACHI to Compatibility. Also try to take out the ram module and reseat them.
    Regards,
    Jin Li
    May this year, be the year of 'DO'!
    I am a volunteer, and not a paid staff of Lenovo or Microsoft

  • My brand new 8250 wont turn on

    n ot even had it 6 hours and i got it put battery in it turned it on done toutorial turned it off like asked turned it on then thurned it off aagain and now it wont turn on attall ive left the batery charging for a good 3 hour sbut the charging light doesnt blink like its ment to   if the chargers disconnected when i put the battery in all it doens is the light has a solid red light for ten seconds 

    Hey Battlefieldaa,
    With the battery in the device plug it in to charge. Leave it charge for awhile and then try and hold down the Red phone key to power the device on. If this does not work then you can try doing a Reset to Factory on the device. This article will show you how to do it http://bit.ly/98bCNO
    -SR
    Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
    Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

  • Brand new ipad wont turn on out of box

    I bought a new ipad 16 gig from bestbuy tonight and when I opened it up, it will not power on. Connected it to usb and computer wont recognize it. tried charging with the wall charger and usb cord for about 10-25 min and nothing came on the screen, no red battery etc... Anyone have any other tips before I return the unit as defective?
    Message was edited by: hunted98

    May as well try a hard reset: press & hold both the Home (round one at bottom center of the screen) and the Sleep (small button on the top of the case) buttons for 10+ seconds. If successful, you'll see the white Apple logo appear in the screen and the boot process will continue. If not, time to head back to the Geek Squad.

  • When i plug my ipod in (4th gen, brand new,) it wont sync

    Brand new, just opened the box and plugged in. It recognizes it, but only on the top wheras apple forums say it should appear in sidebar. Instead of moving all the material from the computer on to the ipod it tries to import everything from the ipod onto the computer, but nothing is there. This is ridiculous, they wouldnt let me fix my third gen (also had a syncing problem, nothing to do with computer). Syncing it should be the simplest thing to do, its step number one!!! You should be able to plug it in and sync up but the **** thing wont work. Thanks a lot apple, great job

    If you  have iTunes 11 turn on the Sidebar.  Go to iTunes>View and click on Show Sidebar. You can also do a Crtl+S to show the sidebar.

  • New ipod wont turn on

    I've just been given an new ipod nano 2g that was still in its box wrapped up. I've plugged it into my pc and downloaded some music. When it showed fully charged, I unplugged it and it switched itself off, but it wont turn back on, unless its either plugged into the pc or into the docking station. I've tried everything, resetting it, restoring the settings and nothing works. It looks like a battery problem, but how can this be if its brand new??

    I am assuming while it was connected to your computer the computer did not go to sleep, as this can deplete the iPod battery.
    You might try Restoring the Nano, Resyncing and Recharging and see if that works. If it does not, and this "new" iPod has been sitting around somewhere in the box for quite some time, the battery may have died as they need to be exercised. How long ago was this iPod purchased?

  • Why isn't my brand new iPod touch turning on?

    I just got a brand new 4th generation 32 gb iPod touch and when I press the power button to turn it on, nothing happens. I plugged it into my computer to charge it because I thought the battery was dead but when I try charging it, nothing happens either. There's no apple logo or anything. Do I have to leave it charged for a specific amount of time for it to start working, or do I need to return it? Any help would be appreciated. Thanks.

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer          
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar              
    From whom did you purchase it?

  • Brand New MacBook wont charge

    Less than a week ago I bought a macbook from my schools tech shop (they are Apple certifies sellers) **and I also have a 3 year warranty on it...**, right out of box the battery says "not charging" I called today when I fianlly had time and they said something like it could be my adapter and that they could send me a brand new one, but i didnt want to go that route seeing that there would be a charge on my debit card or a hold of almost 80 dollars (in which I do not have to spend right now), but then claimed they couldn't send me anything because of my certain computer being unale to pull the battery out.. Well now the computer has died and with the adapter plugged in the computer itself will not turn on. I am extremely upset seeing as this is my first Macbook and I am having an experience like this.. especially with how much I paid for it. . What should I do?? And do you think they could fix it or replace it?

    A new Mac comes with 90 days of free tech support from AppleCare.
    1-800-275-2273
    You can return the computer within 14 days of purchase.
    Use it and enjoy the computer.
    If there is any problem, contact Apple.
    Best.

  • Brand new iphone wont update, stuck in recovery mode

    So I just bought a brand new iPhone 5S today, and when I plugged it into iTunes I saw that there was an update for iOS 7.1.2. When I tried to update my phone, iTunes downloaded the update but wouldn't apply it to the phone, instead giving me a "waiting for iPhone" message.  After a while I tried reconnecting the phone but iTunes stopped recognizing it and my phone was stuck with the iTunes logo and charger on-screen.  I then put my phone in recovery mode - no results.  I tried syncing it with another computer, but I can't restore the phone without it also installing 7.1.2, which doesn't work and just gets stuck on "preparing to restore iPhone."  Is there anything I can possibly do to make my new phone work again? Did 7.1.2 actually just kill my phone?

    Hello rph30,
    Thanks for using Apple Support Communities.
    First, since your iPhone is not being recognized by iTunes, even though it is in recovery mode, please follow the appropriate link below for the computer you own:
    iOS: Device not recognized in iTunes for OS X
    http://support.apple.com/kb/TS1591
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Then ultimately go through the recovery process:
    If you can't update or restore your iOS device
    http://support.apple.com/kb/HT1808
    Take care,
    Alex H.

  • Brand new , won't turn on

    Yes, did the 5 R's....though it is probably me. I plugged brand new ipod video into macbooK pro....computer doesn;t recognize it on desktop nor when i launch itunes...
    i've reset. restarted etc....what i get is a black screen with a feint apple logo in the middle...maybe the battery isn;t charged...initially i got a battery charge but now not even that..just apple logo...
    imagine, how excited to get this ipod today and the thing won't start and yes, i already tried updater as well.
    Help please! THANKS

    nothing yet....i have four macs...so plugging into different usb ports isn't it..i tried..
    again, it's brand new...once upon a time, I saw a battery charge icon..and then i unplugged...and now after numerous atempts, all i see is feint apple logo ...
    reset doesnt work...restart doesn't work...hmmmm...
    i find it hard to believe that i got an unworkable unit right our of the box..
    maybe my two year old did something when i went to the bathroom

  • New Iphone wont turn on, wont reboot and wont charge.

    So i got home from the bell store today to try out the Iphone4 and after hooking it up to the computer to upload some music, i try sending my first text message. While sending the phone turned off and wont turn on. It also won't reboot (yes i tried hold home and power button for more than 10 seconds many times) and when I connect it to the computer again or plug it into the wall it wont charge or even get detected by computer... help?

    Well I tried going to the bell store and they said that as soon as you walk out the door, it is no longer their problem but apples... kind of a ***** move. However on the way home it just randomly turned itself on... an apple logo showed up while it was sitting there on the passenger seat.
    Really random, however I'm too happy its working again to wonder what happened.

  • Z10 WONT TURN ON

    I was using my z10 and it was at 4% and then it said turning off device. Then I thought oh I will just go home and charge it. I left it to charge over night and I checked in the morning and it wouldn't turn on. I tried charging it for another day, still doesn't work. I also tried using another battery still doesn't work. The firmware I was on was not the recent on older than that.

    Hi and Welcome to the Community!
    Please try this sequence...note that, throughout the entire 4h15m process, your BB must remain directly connected to a known-good wall charger (not PC USB, not a cradle):With the battery inside, connect your BB to the wall chargerLeave it alone for 2 hours, no matter what the LED or the display doesRemove the batteryWait 15 minutesInsert the batteryWait another 2 hours, no matter what the LED or the display doesThis has been known to "kick start" some BBs.
    It is also possible that your battery or BB has experienced a problem...to test, this sequence is needed:Obtain an known good and already fully charged additional battery...use it in your BB and see what happensObtain access to a known good and identical BB...use your battery in it and see what happensThe results of this will indicate if it's your BB or your battery that has the problem. Note carefully please that "new" and "know good" are not necessarily the same things. While rare, a "new" battery certainly could be defective. Rather, the simplest (and least costly, btw) method to conduct this test is to find someone with an identical BB who has no issues...trade batteries and see what happens.
    Good luck and let us know!

  • Z10 Wont turn on fully after a reset.

    I was wondering if anyone can help me turn my phone on. It froze this morning so i removed the battery. The red light flashed and it came on to the black screen where its only the word Blackverry ( in white) andit wont go further than that? I have removed the battery a number of times, had it on charge, tried to link it to the PC without any luck, and it still wont go further than that first screen. Please help.

    Hey csjp,
    Welcome to the BlackBerry Support Community Forums.
    Thanks for the question.
    Follow the steps in this KB article to bring the BlackBerry Z10 smartphone back to life: www.blackberry.com/btsc/KB34045
    Let me know if you have any more questions.
    Cheers.
    VIA | ViciousFerret
    http://supportforums.blackberry.com/t5/BlackBerry-Z10/z10-black-screen-and-red-blinking-light-plz-he...
    Please thank those who help you by clicking the button.
    If your issue has been solved, please resolve it by marking "Accept as Solution"

Maybe you are looking for

  • Any Automation possible in oracle project module through customization

    Hi, Anybody aware of any customization in oracle project module.We have some customized requirements from users i.e..1)Can we update the status of task once it is completed.2)When we create the dependency and in case change in schedule does system ch

  • Panning and Magnify

    Hi Guys Need help! I am creating a Map magnifying application which can also pan. There are 2 maps that i have used. One is smaller version and other is large. There is one more movieclip which moves only in the small map area. Following is the code

  • Running my J2ME applications in Linux

    Hello! Can anyone tell me how the step-by-step procedure on running my j2me apps in Linux platform?

  • Strange waveform update problem:Urgent!!

    I got a very strange problem with my waveform chart display, it can only display 2 plots on one waveform chart. I need to display 4 plots on one waveform chart at the same time, please give me some good ideas how to do this. The waveform chart refere

  • Replace gdm+gnome3 with lightdm+xfce4

    Not long ago I've had my first successful attempt to install arch from scratch but unfortunate choice of picking gnome3. It didn't work well for us and I'd like to move to xfce4, but keep my installation setup and not go through it all again. So, how