Brand new Zen Neeon[literally less than a day old] extremely sl

Hey there,
Firstly, Merry Christmas to you all(although by the time you read this it will be a tad late...) and a happy and peaceful New Year.
Down to business.
I was given a Zen Neeon (6GB) as a gift today. I installed the software correctly, charged the player through my PC using the provided USB cable, and copied a collection of music from my hard dri've to the player.
I fired it up, thrilled that I finally had an mp3 player that didn't act temperamentally by switching off as soon as the battery was touched, switch from 'play all' to 'shuffle' at random times, and moved from one track to the next ever-so-slowly and so on.
At first, things were great. Sound is quite good, menu response is swift, and the settings are good. However, as soon as I attempt to PLAY a track, it's like something inside the player just...doesn't. It takes roughly ten to fifteen seconds for it to respond to me pressing 'play', and going from one track to the next takes as much time, if not more. I mean, this is silly. It's a brand new product, charged and ready, it shouldn't take 5 seconds just to move from track 7 to track 8, surely? During this time it doesn't respond to any other buttons, either. The display will sit on the second last second of the track duration for this time, and then suddenly switch to the next track.
My question is this: is this a common problem with the Neeon? Has anyone else experienced this? And most importantly, is it actually a problem? Or is the Neeon just this slow and non-responsi've by nature?
Thanks, guys.

Hey i have the same zen neeon 6gb, and im having the same problem - especially when the play is set on shuffle. did you find anything out about what is causing the problem?

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