BRAS profile stuck I think- Can I get a reset?

Model Name
BiPAC 7800N
Host Name
home.gateway
System Up-Time
10 Day(s) 0 Hour(s)
Current Time
Thu Jan 31 22:42:47 2013
Hardware Version
Annex A
Software Version
DSP Firmware Version
A2pB025f.d22k
DMT Status
No Defect
Operational Mode
G.DMT
Upstream
448
Downstream
8128
SNR Margin(Upstream)
21.0
SNR Margin(Downstream)
12.4
Line Attenuation(Upstream)
10.0
Line Attenuation(Downstream)
17.0
1.06g
Solved!
Go to Solution.

you need to post the results from btspeedtester http://speedtest.btwholesale.com/  run first test and when it completes run diagnostics and post the results to show your profile
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

Similar Messages

  • BRAS profile stuck AGAIN =(

    Very close to my exchange and regulary get near full 8Mbps from a very stable connection.
    Looks like this weekend has seen my bRAS profile stuck AGAIN! =(
    Speedtest results
    Now the last time, took an age for the first line of BT tech "help" - so I thought I'd see if there was a less stressful way to get it fixed.
    Any suggestions from the community?
    Solved!
    Go to Solution.

    profile will only change if you have problems with connection and connection drops.  the reason for the 3+ days connection is to ensure that line is now stable to avoid the same thing happening next again day and the automatic system should correct the profile in that timescale.  normally if you drop connection and connects back at lower speed profile will drop almost immediately to correct value for current speed but when speed reverts back to 'normal' the profile on adslmax 20CN can take 3/5 days to increase.
    the mods are the certain way to get profile fixed but you can try others
    If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
    If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

  • BRAS PROFILE STUCK - MISERY

    I had a problem on my line a week ago. Openreach engineer visited. SWitched the wire from the street box, so that the signal comes through a new wire, not the 1970's original. Switched the route my broadbands gets from Exchange to the box. Hardware all seems to work fine. But speed is abysmal! (Worse than dial-up). Here's what www.speedtester.bt.com shows...
     Download speedachieved during the test was - 37 Kbps
     For your connection, the acceptable range of speedsis 50-250 Kbps.
     Additional Information:
     Your DSL Connection Rate :10566 Kbps(DOWN-STREAM), 440 Kbps(UP-STREAM)
     IP Profile for your line is - 135 Kbps
    The throughput of Best Efforts (BE) classes achieved during the test is - 2.7:32.43:64.86 (SBE:NBEBE)
    This seems fairly clearly to point towards the IP Profile (I believe called the BRAS profile?) being set too low. This number hasn't changed all week. I have asked BT on about ten occasions to change the BRAS limit. Usually the people at 0800 111 4567 don't understand what a BRAS profile is.
    How do I get BT to raise the BRAS/IP Profile? Or, is there likely/possibly another issue? Is there a number I can call where someone will actually be able to help?
    Solved!
    Go to Solution.

    Well, the allotted time passed... and BT are still unable to deliver broadband (
    AS at 8.05am:
     Download speedachieved during the test was - 49 Kbps
     For your connection, the acceptable range of speedsis 50-250 Kbps.
     Additional Information:
     Your DSL Connection Rate :10566 Kbps(DOWN-STREAM), 440 Kbps(UP-STREAM)
     IP Profile for your line is - 135 Kbps
    Have requested a MAC code, maybe SKY can deliver.

  • Firefox connects to google-analytics for some sites, and then gets stuck, and I can never get onto the site. How do I prevent Firefox from connecting to google-analytics? I use XP with service pak 3 in English

    Firefox connects to google-analytics for some sites,when i click on links in websites or emails and then gets stuck, and I can never get onto the site. Or opens a new bower behind the one i'm usind that's blank i don't even know it's there untill i close the one i'm using. How do I prevent Firefox from connecting to google-analytics? Or opening a blank bowser behind the one i'm using. I use XP with service pak 3 in English
    == This happened ==
    A few times a week
    == a couple months ago

    I got the same issue.
    I go on a website and all the sudden another window pops up with "results.google-analytics.com" or "search.google-analytics.com". It has often ads for other sites for example. black single dating site
    how can I can I stop that from happening again?
    I didn't download or do anything, just visit websites, that I visit on a regular basis.
    OS: Windows XP
    Firefox Version: 3.6.6

  • My iPod touch is stuck.  I can't get it to power off.  all that comes up on the screen is the Apple Logo.  Is there anything I can do to fix this problem?

    My iPod Touch is stuck.  I can't get it to power off.  All that comes up on the screen is the Apple Logo.  Is there anything I can do to fix this problem?

    You may need to hold the sleep/wake button and the home button until the apple logo appears. Or anther thing you can try is draining the battery until the battery is dead. That's what i tried and worked. You may need to do those things more than 2 times. OH anther thing is you can try connecting you ipod to your computer and see if it appears on itunes. If those don't work you can send it to apple. So that's what helped me I hope I answered your question.

  • HT5833 What happens if you remove a profile from ipad? Can you get it back?

    What happens if you remove a profile from iPad? Can you get it back?

    Hi Gumby694,
    You can only get the profile back if you plug into a computer that has the configuration profile in Apple Configurator or get the profile wirelessly from an MDM.
    Hope this answers your question.
    ~Joe

  • Elements 13 install stops when I have 99% of camera profiles installed.  I can't get farther then this.  I have installed a trial version satisfactory

    elements 13 install stops when I have 99% of camera profiles installed.  I can't get farther then this.  I have installed a trial version satisfactory

    check your install logs for the problem, Troubleshoot with install logs | CS5, CS5.5, CS6, CC

  • Answer: to How can I get the reset button to work.

    How can I get the reset button to work?: Answer
    Thanks to everyone who helped on this. You are awesome. Especially Ned!!  Posted here because I was unable to add more to the existing post.
    Here is the question:
    When you click on the reset button, this error below comes up. If you can't find the button it is the navy colored rectangular thing in the lower left corner of page.
    ArgumentError: Error #2025: The supplied DisplayObject must be a child of the caller.
        at flash.display::DisplayObjectContainer/removeChild()
        at AddATree2/onReset()
    When you click on the reset button, this error below comes up. If you can't find the button it is the navy colored rectangular thing in the lower left corner of page.
      Here is the answer:
    //when you click the reset button everything is removed from the stage
        //except the star, baclground, and reset button (trees and greeting REMOVED)
        public function onClear(Event:MouseEvent):void
                if (tree3) removeChild(tree3);
                if (tree2) removeChild(tree2);
                if (webText) removeChild(webText);
                if (tree) removeChild(tree);
                clickCount = 0;

    This is the answer to what to put in the onclear function.

  • IP/bRAS Profile Stuck

    Hello
    We believe that the IP/bRAS profile is stuck on our phone line. We had it replaced about 5 weeks ago after it was damaged in adverse weather. Before our line was damaged, we could get between 3 and 4 Mbit downstream. However, it has been almost five weeks and our line is still sycned at 1152kbps, where the router is showing the maximum attainable rate at 5104kbps, almost 5 times faster!
    We have attempted to get in contact with BT - however phone calls and email exchanges with their call center suggest that they are not equipped to solve the problem - instead being repeatedly asked for my operating system and web browser.
    Any help on here would be much appreciated!
    Downstream
    Upstream
    Line Coding(Trellis):
    On
    On
    SNR Margin (0.1 dB):
    225
    68
    Attenuation (0.1 dB):
    485
    288
    Output Power (0.1 dBm):
    0
    126
    Attainable Rate (Kbps):
    5104
    952
    Path 0
    Path 1
    Downstream
    Upstream
    Downstream
    Upstream
    Rate (Kbps):
    1152
    920
    0
    0
    Speedtest using: http://speedtest.btwholesale.com/
    1. Best Effort Test: -provides background information.
    Download  Speed
    0.87 Mbps
    0 Mbps
    1 Mbps
    Max Achievable Speed
     Download speedachieved during the test was - 0.87 Mbps
     For your connection, the acceptable range of speeds is 0.4 Mbps-1 Mbps.
     IP Profile for your line is - 1.01 Mbps
    2. Upstream Test: -provides background information.
    Upload Speed
    0.6 Mbps
    0 Mbps
    0.83 Mbps
    Max Achievable Speed
    Upload speed achieved during the test was - 0.6Mbps
     Additional Information:
     Upstream Rate IP profile on your line is - 0.83 Mbps

    Hello
    We have had just over 4 days of consistent connection but no change in connection speed. The router is reporting a maximum sync rate of 5000kbps. We are synced at just over 1000kbps.
    Status:
    UP
    WAN Type:
    ATM WAN
    Layer2 Interface:
    atm7(0/38)
    Connection Type:
    PPPoA
    WAN IP Address:
    xx.186.160.91
    Subnet Mask:
    255.255.255.255
    Default Gateway:
    217.32.146.72
    DNS Server (Primary, Secondary):
    213.120.234.14, 217.32.171.21
    Internet Up Time:
    4Day(s) 02:42:39
    Shortcut:
    Click here to view all WAN interface's status and troubleshooting information.
    Mode:
    ADSL_G.dmt.bis
    Traffic Type:
    ATM
    Status:
    Up
    Link Power State:
    L0
    Downstream
    Upstream
    Line Coding(Trellis):
    On
    On
    SNR Margin (0.1 dB):
    221
    67
    Attenuation (0.1 dB):
    485
    287
    Output Power (0.1 dBm):
    0
    128
    Attainable Rate (Kbps):
    5060
    952
    Path 0
    Path 1
    Downstream
    Upstream
    Downstream
    Upstream
    Rate (Kbps):
    1152
    931
    0
    0
    MSGc (# of bytes in overhead channel message):
    59
    12
    0
    0
    B (# of bytes in Mux Data Frame):
    36
    28
    0
    0
    M (# of Mux Data Frames in FEC Data Frame):
    1
    1
    0
    0
    T (Mux Data Frames over sync bytes):
    1
    4
    0
    0
    R (# of check bytes in FEC Data Frame):
    0
    0
    0
    0
    S (ratio of FEC over PMD Data Frame length):
    1.0
    0.9872
    0.0
    0.0
    L (# of bits in PMD Data Frame):
    296
    235
    0
    0
    D (interleaver depth):
    1
    1
    0
    0
    Delay (msec):
    0.25
    0.24
    0.0
    0.0
    INP (DMT symbol):
    0.0
    0.0
    0.0
    0.0
    Super Frames:
    0
    0
    0
    0
    Super Frame Errors:
    124
    3792
    0
    0
    RS Words:
    0
    995008
    0
    0
    RS Correctable Errors:
    0
    0
    0
    0
    RS Uncorrectable Errors:
    0
    0
    0
    0
    HEC Errors:
    31
    2808
    0
    0
    OCD Errors:
    0
    0
    0
    0
    LCD Errors:
    0
    0
    0
    0
    Total Cells:
    965655913
    779443683
    0
    0
    Data Cells:
    482117947
    53863151
    0
    0
    Bit Errors:
    0
    200625
    0
    0
    Total ES:
    115
    2777
    Total SES:
    0
    0
    Total UAS:
    33
    33

  • New ipad3, just getting started, trying to get on facetime but when I try to set up a message appears saying my email address is already in use. I am now stuck and I can't get any further! Help please!

    New ipad3,just getting started,trying to get on FaceTime but when I try to set up a message appears saying my email address is already in use. I can not get any further, help please

    Millietrixie-
    Are you trying to call yourself to test FaceTime?  If so, you must have a second E-Mail address registered with your Apple ID.  In other words, there must be a different E-Mail address on each unit.
    Fred

  • Can not get to reset from ipod what can i do next

    forgot passcode and can not get ipod to reset what can i do next

    Connect the iPod to its syncing computer and restore via iTunes. If iTunes asks for the passcode and you can't enter the passcode or if you do not have the syncing computer, place the iPod in recovery mode and then restore. For recovery mode:
    iPhone and iPod touch: Unable to update or restore

  • IPod Touch 2G, WinXP SP2, iPod stuck in limbo (can't get it to restore)

    Hi.
    While trying to install the latest iPod Touch software update, error 1602 was displayed.
    At first we tried to restore the iPod; no luck. Then exited iTunes and restarted the PC.
    PC does not recognize the device, and cannot find the device driver, since the error popped up.
    (Note: the PC account used for the download/install is NOT the Admin account.)
    When attempting to go into restore mode on the iPod, the screen does blank out,
    then shows the Apple logo, but this is followed by a picture of "Connect to
    iTunes" message. Unfortunately, iTunes does not see that there's a device
    attached (nor does WindowsXP).
    As stated in the Subject, we are on WinXP SP2. Apple suggests SP3 (didn't know
    that when we started).
    1) Is SP3 absolutely required? Can we install the update on the iPod without
    updating the PC?
    2) How do we break out of the "Connect to iTunes" screen on the iPod?
    (Saw a posting for DFU mode, but didn't want to go down that path
    until absolutely necessary.)
    3) Suggestions on how to get WinXP SP2 to recognize that there is a
    device connected?
    4) Is iTunes 10.1.1 required for the iPod update and does 10.1.1 require
    WinXP SP3? (I think we're one version before 10.1.1 on this PC.)
    Please advise.
    Many thanks.

    ERROR (1)
    - Place the iPod in DFU mode and then restore
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - Try on another computer
    - Try another cable           
    - Also, confirm your security software and settings are allowing communication between your device and update servers.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar     

  • App is stuck downloading. Can't get it to stop or go away.

    I tried to download paypal app and it won't fully download. It's been days, and since it's stuck in "waiting" mode, I can't download any other apps or update any apps. Also, since it's not all the way installed, I can't remove it from my phone. Help! Thanks.

    the problem is that you have two Upgrade disks
    only work with a previously installed OS
    Don't worry about firmware, it would have told you via pop up that it needs firmware updates
    get the disks that Originally came with your computer
    since you didn't list what kind you have im going to assume it came with a
    software/restore DVD
    locate that
    you WILL have to do a clean install to it
    so back up your files first
    run that as erase and install
    (select destination/click options/erase and install)
    then when thats done stick in the 10.3 upgrade disk
    and so on up till tiger
    in my experiance the problems with the updates were most likely corruption is the os
    which happens to any system over time
    so it's good you are trying to reinstall it
    good luck and if you run into snags call apple so they can walk you through it
    you get 90 days support when you buy tiger
    - wen

  • HT202159 I have an update that appears to be stuck and I can't get rid of it. What do I do now?

    I have an update that is stuck in the middle of installing. I tried force quit and it won't work. Help!

    Click here and follow the instructions, or if they don't cover that type of adware, these ones. If you're willing to use a tool to remove it(you don't need to, but may find it easier), you can instead run Adware Medic; this link is a direct download.
    (120472)

  • I can't download apps.  My phone just seem to be stuck.  How can I get the apps to download?

    I started downloading updates this morning when they got half-way done, they stopped.  It's not saying that they are loading or waiting, it just an empty progress bar below the icon.  I tried a new purchase, it didnt download eirther.  I tried switching networks and turning the phone conpletely off, still no luck. What can I do to get the apps to download?

    Yeah I just got the iphone, bragging to my friends how sweet it is....and it does something like this happens. I have asked other iphone users and i cant find the solution. Can someone help plz

Maybe you are looking for

  • Home Hub 3 Wireless Issue max 11Mb/s DL for b/g/n,...

    Hello people, I think there maybe a bug on the Home Hub 3, when i use wireless I get max speed of 11Mb/s for b/g/n and max speed 14 Mb/s for b/g. When i test the speed on on PS3 which is wired i get 32Mb/s. Ive checked all the other settings and che

  • How do I get rid of the other section on iphone content bar?

    I have trouble decreasing the amount of the yellow other section on the iphone content bar on itunes, I believe it consists of background encrypted data but I dont know how to decrease it

  • Alternating row color for CF report Builder?

    I have a user who wants one of her reports to display alternating row colors for better read clarity. The reports are rather lengthy and the rows tend to blend in with eachother.

  • User did Not respond issues!! Please help, tried everything...

    Hi, I'm having some problems with the whole Audio/Video chat option on Ichat. I'm trying to connect to my girlfriend who also is running on Mac. When we try to connect, it says, "USER NAME, did not respond". I've read almost every post on this thing,

  • Restoring Backed Up Library

    I backed up my library onto 9 DVDs, copied a total of 7562 tunes, now when i insert the backup disks, it says at the bottom of itunes that there is, for example 796 tunes on the disk, then at the top it says copying x of 648. It is like this on every