BRCONNECT Error in clustered system

Hi,
Getting below mentioned error, when i schedule Check Database or Update Optimizer through DB13. Landscape is ECC6.0 on HP-UX and Oracle 10.2.0.2.0.
Job started
Step 001 started (program RSDBAJOB, variant &0000000000017, user ID RAKESH)
Execute logical command BRCONNECT On host dbSID
Parameters: -u / -jid CHECK20100308172918 -c -f check
BR0801I BRCONNECT 7.00 (44)
BR0252W Function remove() failed for '/oracle/SID/102_64/dbs/sapSID.ora' at location BrInitOraCopy-7
BR0253W errno 13: Permission denied
BR0805I Start of BRCONNECT processing: cecswqyx.chk 2010-03-08 17.29.19
BR0252E Function fopen() failed for '/oracle/SID/sapcheck/cecswqyx.chk' at location main-11
BR0253E errno 13: Permission denied
BR0121E Processing of log file /oracle/SID/sapcheck/cecswqyx.chk failed
BR0806I End of BRCONNECT processing: cecswqyx.chk2010-03-08 17.29.21
BR0280I BRCONNECT time stamp: 2010-03-08 17.29.22
BR0804I BRCONNECT terminated with errors
External program terminated with exit code 3
BRCONNECT returned error status E
Job finished
Regards,
Ranjith
Edited by: Ranjith Kumar D on Mar 9, 2010 5:09 AM

Hello Ranjith,
it seems things are getting clearer.
Actually I was asking about physical hosts. But if I understand correctly, database and central instance are not on the same physical host; correct?
So on the database host all Oracle related file systems are mounted, but from central instance host files like /oracle/SID/102_64/dbs/sapSID.ora are not available, and that's what the error message is telling you. Correct?
And the three dialog instances are located outside of the cluster, I presume?
So you have got several options available. Unfortunately I can't help with details, but can only give you a rough idea:
Make Oracle file systems available on the central instance host, by means of an NFS mount. This has to be integrated with your cluster, and should only be done by someone very experienced in HP-UX clusters.
Create a way how to execute SAP commands on a remote host, like gateway instance or remote shell calls. Read details in the installation guides or SAP help manual, under terms like distributed installation. Probably you will also have to consider the integration in your cluster here.
Maybe one of these options is already (partially) installed, but you will have to double check the details.
hope this helps

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Machine processor count:       4
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OS region:                     United States
OS language:                   English (United States)
OS architecture:               x64
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Product              Instance             Instance ID
Feature                                  Language
Edition              Version         Clustered
Sql Server 2008      SQL                  MSSQL10.SQL
Database Engine Services                 1033                 Standard Edition
10.0.1600.22    No
Sql Server 2008      SQL                  MSSQL10.SQL
SQL Server Replication                   1033                 Standard Edition
10.0.1600.22    No
Sql Server 2008      SQL                  MSSQL10.SQL
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Sql Server 2008      SQL                  MSRS10.SQL
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10.0.1600.22    No
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Sql Server 2008      TEST                 MSSQL10.TEST
SQL Server Replication                   1033                 Standard Edition
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Sql Server 2008      TEST                 MSSQL10.TEST
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Sql Server 2008      TEST                 MSRS10.TEST
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10.0.1600.22    No
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Sql Server 2008      SQLSERVER            MSSQL10.SQLSERVER              SQL Server Replication
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Sql Server 2008      SQLEXPRESS           MSSQL10.SQLEXPRESS             SQL Server Replication
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Client Tools SDK                         1033
Enterprise Evaluation Edition 10.0.1600.22    No
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Integration Services                     1033                 Enterprise Evaluation
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Description:                   SQL Server Database Services 2008
SQLProductFamilyCode:          {628F8F38-600E-493D-9946-F4178F20A8A9}
ProductName:                   SQL2008
Type:                          RTM
Version:                       10
SPLevel:                       0
Installation location:         C:\instal_sw\SQL Server 2008\SQL Server 2008\x64\setup\
Installation edition:          EVAL
User Input Settings:
ACTION:                        Install
ADDCURRENTUSERASSQLADMIN:      False
AGTSVCACCOUNT:                 NT AUTHORITY\SYSTEM
AGTSVCPASSWORD:                *****
AGTSVCSTARTUPTYPE:             Automatic
ASBACKUPDIR:                   Backup
ASCOLLATION:                   Latin1_General_CI_AS
ASCONFIGDIR:                   Config
ASDATADIR:                     Data
ASDOMAINGROUP:                 <empty>
ASLOGDIR:                      Log
ASPROVIDERMSOLAP:              1
ASSVCACCOUNT:                  <empty>
ASSVCPASSWORD:                 *****
ASSVCSTARTUPTYPE:              Automatic
ASSYSADMINACCOUNTS:            <empty>
ASTEMPDIR:                     Temp
BROWSERSVCSTARTUPTYPE:         Disabled
CONFIGURATIONFILE:             C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log\20121026_002259\ConfigurationFile.ini
ENABLERANU:                    False
ERRORREPORTING:                False
FEATURES:                      SQLENGINE,REPLICATION,BOL,SNAC_SDK,OCS
FILESTREAMLEVEL:               0
FILESTREAMSHARENAME:           <empty>
FTSVCACCOUNT:                  NT AUTHORITY\LOCAL SERVICE
FTSVCPASSWORD:                 *****
HELP:                          False
INDICATEPROGRESS:              False
INSTALLSHAREDDIR:              C:\Program Files\Microsoft SQL Server\
INSTALLSHAREDWOWDIR:           C:\Program Files (x86)\Microsoft SQL Server\
INSTALLSQLDATADIR:             <empty>
INSTANCEDIR:                   C:\Program Files\Microsoft SQL Server\
INSTANCEID:                    sqlserver2008
INSTANCENAME:                  SQLSERVER2008
ISSVCACCOUNT:                  NT AUTHORITY\NetworkService
ISSVCPASSWORD:                 *****
ISSVCSTARTUPTYPE:              Automatic
MEDIASOURCE:                   C:\instal_sw\SQL Server 2008\SQL Server 2008\
NPENABLED:                     0
PID:                           *****
QUIET:                         False
QUIETSIMPLE:                   False
RSINSTALLMODE:                 FilesOnlyMode
RSSVCACCOUNT:                  <empty>
RSSVCPASSWORD:                 *****
RSSVCSTARTUPTYPE:              Automatic
SAPWD:                         *****
SECURITYMODE:                  SQL
SQLBACKUPDIR:                  <empty>
SQLCOLLATION:                  SQL_Latin1_General_CP1_CI_AS
SQLSVCACCOUNT:                 NT AUTHORITY\SYSTEM
SQLSVCPASSWORD:                *****
SQLSVCSTARTUPTYPE:             Automatic
SQLSYSADMINACCOUNTS:           Test-PC\Test
SQLTEMPDBDIR:                  <empty>
SQLTEMPDBLOGDIR:               <empty>
SQLUSERDBDIR:                  <empty>
SQLUSERDBLOGDIR:               <empty>
SQMREPORTING:                  False
TCPENABLED:                    0
X86:                           False
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AGTSVCSTARTUPTYPE: Manual
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ASCONFIGDIR: C:\Program Files\Microsoft SQL Server\MSAS10.MSSQLSERVER\OLAP\Config
ASDATADIR: C:\Program Files\Microsoft SQL Server\MSAS10.MSSQLSERVER\OLAP\Data
ASDOMAINGROUP: <empty>
ASLOGDIR: C:\Program Files\Microsoft SQL Server\MSAS10.MSSQLSERVER\OLAP\Log
ASPROVIDERMSOLAP: 1
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ASSVCPASSWORD: *****
ASSVCSTARTUPTYPE: Automatic
ASSYSADMINACCOUNTS: SWG\gverma
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FILESTREAMSHARENAME: <empty>
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RSSVCPASSWORD: *****
RSSVCSTARTUPTYPE: Automatic
SAPWD: *****
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SQLBACKUPDIR: <empty>
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MSI status: Passed
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Database owner........... " "
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Database version......... " "
Patch level.............. " "
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SAP database version..... " "
Operating system......... " "
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User................ " "
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Transaction......... "ME41 "
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have you done this?
with regards,
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We tried *ALL* solutions found on Internet regarding the same issue (and we also applied the suggested hotfix KB2807849) but without success. So we DIGGED INTO VSS to see what is happening.
***1) First we saw that an USB printer had a problem and this resulted in
hundreds of entries in the following registry keys:
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\StillImage\DeviceNameStore\Canon MF6500 Series #100010]
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\StillImage\DeviceNameStore\Canon MF6500 Series #100011]
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\StillImage\DeviceNameStore\Canon MF6500 Series #100012]
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\StillImage\DeviceNameStore\{6BDD1FC6-810F-11D0-BEC7-08002BE2092F}\79590]
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\StillImage\DeviceNameStore\{6BDD1FC6-810F-11D0-BEC7-08002BE2092F}\79591]
***2) We completely removed ALL drivers/devices related to that printer (now the DeviceNameStore is empty and
pnputil -e returns no driver related to the printer)
***3) Using process monitor we saw that during vssadmin list writers the system is searching for the DLLs related to that printer AND SEEMS CAUGHT IN AN ENDLESS LOOP: this is an excerpt of the scan:
09:56:34,5205954   svchost.exe   324   RegSetValue   HKLM\System\CurrentControlSet\services\VSS\Diag\System Writer\IDENTIFY (Enter)   SUCCESS
09:57:18,2310377 svchost.exe 324 QueryDirectory C:\Windows\System32\spool\drivers\color\cnz005.icc NO SUCH FILE Filter: cnz005.icc
09:57:18,2312877 svchost.exe 324 QueryDirectory C:\Windows\System32\spool\drivers\color\cnf6500m.icc NO SUCH FILE Filter: cnf6500m.icc
09:57:18,2314854 svchost.exe 324 QueryDirectory C:\Windows\System32\cncmfp20.ini NO SUCH FILE Filter: cncmfp20.ini
09:57:18,2316416 svchost.exe 324 QueryDirectory C:\Windows\System32\cnclsi20.dll NO SUCH FILE Filter: cnclsi20.dll
... and so on
.... THE SAME FILES ARE REPEATED HUNDREDS OF TIMES!!!! ...
It seems that somewhere there is a catalog of system files which still contains the references to the (same) files used by the hundreds of devices that WERE present in the DeviceNameStore (see point ***1 above, but now it is empty), and the System
Writer continues to search/enumerate those files and fails.
How can I fix it ? Is there a way to "reset" the System Writer and "rebuild" (???) the correct files that it should backup? (in order to complete a successfull system state backup)
Can you help me?
Thank you in advance.
EDIT: some additional (useful?) information:
* we also ran chkdsk /f C:
* sfc /scannow completes without errors
* in the vssadmin list writers the "system writer" is missing (but - as said above - when we run it the associated process repeatedly search printer dll files in the System32 directory)
* perhaps those file are contained is some filemaps catalog ?!? Is there a way to "reset" them?!?
***EDIT 2***:
I found that the reference to those missing DLLs are in ***C:\Windows\inf\setupapi.ev3*** but if I move the file away the System Writer continues not being listed in vssadmin list writer (though the vssadmin command complete very fast).
This is what is happening:
svchost.exe   324   CloseFile   C:\Windows\inf   SUCCESS
svchost.exe   324   CloseFile   C:\Windows\System32\DriverStore\infpub.dat   SUCCESS
svchost.exe   324   CreateFile   C:\Windows\System32\DriverStore\infpub.dat   ACCESS DENIED
svchost.exe   324   CreateFile   C:\Windows\System32\DriverStore\infstor.dat   ACCESS DENIED
svchost.exe   324   CreateFile   C:\Windows\System32\DriverStore\infstrng.dat   ACCESS DENIED
svchost.exe   324   CreateFile   C:\Windows\System32\DriverStore\drvindex.dat   ACCESS DENIED
svchost.exe   324   CreateFile   C:\Windows\System32\DriverStore\INFCACHE.0   NAME NOT FOUND
svchost.exe   324   CreateFile   C:\Windows\System32\DriverStore\INFCACHE.1   ACCESS DENIED
svchost.exe   324   CreateFile   C:\Windows\System32\DriverStore\INFCACHE.2   NAME NOT FOUND
svchost.exe   324   CreateFile   C:\Windows\inf   SUCCESS
svchost.exe   324   QueryBasicInformationFile   C:\Windows\inf   SUCCESS
svchost.exe   324   RegCloseKey   HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Setup   SUCCESS
svchost.exe   324   CreateFile   C:\Windows\inf\setupapi.ev1   SUCCESS
svchost.exe   324   QueryStandardInformationFile   C:\Windows\inf\setupapi.ev1   SUCCESS
svchost.exe   324   CreateFileMapping   C:\Windows\inf\setupapi.ev1
svchost.exe   324   QueryStandardInformationFile   C:\Windows\inf\setupapi.ev1   SUCCESS
svchost.exe   324   CreateFileMapping   C:\Windows\inf\setupapi.ev1
svchost.exe   324   CreateFile   C:\Windows\inf\setupapi.ev2   SUCCESS
svchost.exe   324   QueryStandardInformationFile   C:\Windows\inf\setupapi.ev2
svchost.exe   324   CreateFileMapping   C:\Windows\inf\setupapi.ev2
svchost.exe   324   QueryStandardInformationFile   C:\Windows\inf\setupapi.ev2   SUCCESS
svchost.exe   324   CreateFileMapping   C:\Windows\inf\setupapi.ev2
svchost.exe   324   CreateFile   C:\Windows\inf\setupapi.ev3   SUCCESS
svchost.exe   324   QueryStandardInformationFile   C:\Windows\inf\setupapi.ev3
svchost.exe   324   CreateFileMapping   C:\Windows\inf\setupapi.ev3
svchost.exe   324   QueryStandardInformationFile   C:\Windows\inf\setupapi.ev3
svchost.exe   324   CreateFileMapping   C:\Windows\inf\setupapi.ev3   SUCCESS
svchost.exe   324   CreateFile   C:\Windows\System32\drivers   SUCCESS
svchost.exe   324   QueryDirectory   C:\Windows\System32\drivers\acpi.sys   SUCCESS
svchost.exe   324   QueryDirectory   C:\Windows\System32\drivers\rdpbus.sys   SUCCESS
svchost.exe   324   QueryDirectory   C:\Windows\System32\drivers\i8042prt.sys   SUCCESS
.... EVERYTHING IS OK UP TO HERE ...
svchost.exe   324   CloseFile   C:\Windows\System32\drivers   SUCCESS
svchost.exe   324   CreateFile   C:\Windows\System32   SUCCESS
svchost.exe   324   QueryDirectory   C:\Windows\System32\cncc6500.dll   NO SUCH FILE   Filter: cncc6500.dll
svchost.exe   324   QueryDirectory   C:\Windows\System32\cnci6500.dll   NO SUCH FILE   Filter: cnci6500.dll
svchost.exe   324   QueryDirectory   C:\Windows\System32\cncc6500.dll   NO SUCH FILE   Filter: cncc6500.dll
svchost.exe   324   QueryDirectory   C:\Windows\System32\cnci6500.dll   NO SUCH FILE   Filter: cnci6500.dll
... !!!!!GET CAUGHT IN AN ENDLESS LOOP!!!!!!!! (System Writer probably ends for timeout)...
Is there a way to rebuild/modify that file C:\Windows\inf\setupapi.ev3
Perhaps I can delete the catroot2 directory?

Hi,
Please check if there are number of files in Temporary ASP.NET folders under "C:\Windows\Microsoft.Net\Framework". If so, clear these files then restart the server to check the results.
In additional, you could try the steps below to troubleshoot the issue:
1. Give NETWORK SERVICE Read permissions on COM+ Event System.
a. Open the registry editor and navigate to HKLM\CurrentControlSet\Services\EventSystem.
b. Right click on the EventSystem and then select ‘Permissions’
c. Click on ‘ADD’ button and then type in ‘NETWORK SERVICE’ and give it READ permission.
d. Reboot the machine and then run the 'VSS admin list writers' to check if it shows up the 'system writer'.
2. If the step 1 doesn't work then move the contents of C:\Windows\winsxs\FileMaps to an alternate location. Then run the command 'VSS admin list writers' to check if it shows up the 'system writer'. Is so, some of those files maybe corrupted and we
need to identify them and replace the files from a healthy machine.
Regards,
Mandy
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Diagnosis
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Regards,
Chakri

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