Breaf About SAP FICO Support Project:

Dear Experts,
This is my first SAP FICO Support Project, Can anyone please guide me, regarding what are the activities and which kind of works i have to do, and also pleae give me breaf how to resolve the issues, how to move the data from one system To another.
Thanks in advance.
Regards:
Ram

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SAP BW support project-Effort estimation template

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SAP BW support Project error in implementation

Dear Friends,
My company got a support project in Business warehouse Intelligence, with a retail chain manufacturing and selling fashion wear across India through its chain of stores & other resellers.
This SAP BW was implemented by a SAP partner and no documentation is available and I find following issues to be solved apart from other issue that I have solved:
1. The datatargets are activated some in 3.5x and some in 7.0 i.e. some having infosource u2014> datasource u2014> transfer rules u2014> update rules u2014> infopackage while others are having transformation u2013> DTP u2014> Infopackage,
my question is should I convert all datatargets in 7.0? If yes what are the benefits? And how?
2. For every datasource there are quite a few infopackageu2019s created for loading data.
Should I delete the unnecessary infopackages?
3. For infocube 0FIAP_C02 the data is supplied by ODS 0FIAP_O02, the data is loaded correctly but in case 0Creditors which references 0Vendor the master data is available in the system but is not displayed in the infocube and in the query.
How do I sort this issue?
4. Quite a few Process Chains is created and active, but as mentioned above the data extraction is happening through a few infopackages.
Should I deactivate the process chains and carry out data extraction manually till the system is stable and then activate the same after checking the dataflow?
5. And lastly to create/ change/ view queries though we are having latest patch for SAP GUI 710 we are not able to carry out above activities.
How do we solve this?
Waiting earnestly for guidence.
K Sengupto

1. It's up to you to use 3.x or 7.x flow If you have enough resources/time you can Migrate them to 7.x Flow
Ofcourse you will have advantages over 3.x like you will only transformations which replaced Transfer rules and updates rules as well and easier to manage and you will DTP -> Error stack / Debugging / Rich delta functionality
2. Normally we will have Auto Infopackage for Delta and also one for Manul infopackage(incase for 'Repair full') .. Check all the IP's If there any filters in each package to upload data to targets .. If you feel they are unnecessary then you delete them or keep them they doesn't impact
3.You don't need to load 0CREDITOR if it's being referenced by 0VENDOR since MD is shared for reference objects
4. Try to understand the unused PC's and their purpose sometimes we will have PC's for delta and also for Full loads to avoid manual interaction, and we will have pc\s for full loads as well .. If there are many pointing to the same target anyalze and delete them .. you can remove them from schedule (if they are scheduled) and later you can schedule as per your needs
5. Check If you have enough authorizations / check SU53 - If you are missing any authorization objects and contact basis team to get access.

Need suggestions about sap fico

hi,
I am pursuing MBA finance. Now i am in final semester. I am interested to SAP FICO. If i do SAP FICO now, can i get job in SAP field??? Here the main thing is i dont have any experience. Can anyone suggest me!!!!!!!!!

If you have completed training in SAP FI-CO, it is a different issue, perhaps the MBA was not necessary then, anyway, you are eligible, but only to be employed as a fresher. It is a fact that the industry values experience, but it is not worth it in my opinion to artificially create that experience on your CV. as I explained once you complete your MBA, you could apply to one the companies (example, whose name starts with I or W or T), as they may have an internship programme for freshers. Your SAP training may even help you in getting this job. You must be aware that there are lots of candidates for these jobs, and there are several considerations such as your academic grades and things like that...
In short, yes eligible as a fresher, provided you get an opportunity to interview with one of the large IT organizations, Highlight your Finance MBA training and SAP FI-CO training in your CV, but resist the urge to put fake experience - you should put in your time and gain experience the hard way. However you should not limit yourself to SAP jobs if you are in the process of gaining an MBA degree...hedge your bets with some other kinds of FI jobs which also offer opportunities to freshers, is my advice.
All the best.

FICO Support role

Dear Friends,
I am, going to take the assignment of SAP -FICO Support role, please advice me what are the regular functions of the support role?
And also advice me about the interview what type of questions i may face ? and what is the meaning of Tickets?.
If any configuration changes to be made? where should i do that ? and how to re-place the changes in the live system?
Thanking you
with regards
Krishna

Hi,
Now i am sending Ticket processing go through this it will be help
Handling tickets is called Issue Tracking system. The errors or bugs forwarded by the end user to the support team are prioritized under three seviority High, Medium and Low. Each and every seviority as got its time limits before that we have to fix the error.
The main job of the supporting consultant is to provide assistance on line to the customer or the organisation where SAP is already implemented for which the person should be very strong in the subject and the process which are implemented in SAP at the client side to understand,to analyse,to actuate and to give the right solution in right time.This is the job of the support consultant.
The issues or the tickets(problems) which are arised is taken care of on priority basis by the support team consultants.
The work process in support projects are given below for your reference.
1. The customer or the end user logs a call through any tool or by mail (RADIX).
2. Each one of the support team is a part of support group.
3. Whenever a customer logs a call he /she has to mention to which work group (by name).
4. Once the calls came to the work group the support consultant or the team need to send an IR (Initial Response) to the user depending upon the priority of the calls. (Top,High,Med,Low,None)
5. Then the error is fixed, debugged by the support consultant or the team. Then after testing properly by generating TR(Transport Request through the basis admin)
6. Then it is informed to the end user/customer/super user about the changes which have moved to the production server by CTS process.
These are the process. In summary, what I understand is that if any configuration or customization is required to solve the issue, then the consultant have to work on DEV Client, then the end user will test it in the QA client and after approval the BASIS consultant has to transport it to the PRODUCTION client.
An example:
Tickets in SD can be considered as the problems which the end user or the employee in the company face while working on R/3. Tickets usually occur during the implementation or after theimplementation of the project. There can be numerous problem which can occur in the production support and a person who is working in the support has to resolve those tickets in the limited duration, every ticket has the particular deadline alert so your responsibility is to finish it before that deadline.
To begin with , we should give "TICKET" to you for not knowing it.
Here is an eg of a ticket raise:
End user is not able to
1. Create Sales order for a customer from a New plant , since shipping point determination is not happened . ( Without Shipping point the document becomes INCOMPLETE and he will not be able to proceed further like DELIVERY, BILLING).
He raises a ticket and the priority is set in one of the below:
1. Low 2. Medium 3. High.
Now you need to solve this ticket. You would analyze the problem and identify that the SP configuration has to be done for the new plant.
You would request a transport for DEV CLIENT to BASIS. You do the change and Request one more Transport to BASIS for QA client. The End user will test the same by creating a sales order for the new plant and approve it.
Finally, you request a transport to move the changes to PRODUCTION. Once the change is deployed in production the TICKET is closed. What I have given is a small example. You would get some real issues with severity HIGH in your day-day support.
it is useful assigne points as a way to say Thanks
Regards
gvr

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Could anyone tell me how to present about implementation and Support project(SAP BW) at the time
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Muthu

Hi,
Just enable the GLOBAL field for the values which you want to be available for all the implementation projects.
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You created a documentation type which is having global field tick so it will be available for all
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Prakhar

How to fill the gaps in SAP Fico configuration

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Can anyone please explain me that how to fill the gaps in SAP FICO implementation project
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Vasu

Hello,
Perhaps you might find some useful info here http://help.sap.com/saphelp_sm70ehp1_sp23/helpdata/en/36/f1a5e16cde4121acc69a91728b9082/frameset.htm
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Paul

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Can u explain the what is difference between SAP EPM & BPC, or Both are same...
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Moderator: Please, read and respect SDN rules

They are in the same path in the jar file that they were when they were on your disk in the file system. Lets say you have a dir structure
C:\dir1\dir2\dir3\dir4\file.txt
and you cd to dir2:
cd \dir1\dir2
then you jar dir3:
jar cvf jar.jar dir3/*.*
the path to file.txt would still be /dir3/dir4/file.txt inside the jar file.
do a jar tvf jarfile.jar and take a look.

What are the sap basis daily activities in support project

Hi Friends, recently i am involved in Support project, could you please tell me what are the daily activities to follow in support project
thanks&regards
suresh

Hi Suresh,
Few of daily activities in which you as a Basis Consultant should involve are as below:
- Day to day system administrative issues raised by users e.g. User ID locked or new SAP ID creations etc.
- Daily watch on background batch jobs. If any job failed due to some reason, work on it to avoid such failure in future with the help of function consultant
- Watch on system performance
- Authorizations & Roles definitions & assignements depending upon requirement.
- System Backup depending upon business requirement
- Printer setup in SAP
- Watch on Print spool to avoid failures in SAP doccuments printing
- Watch on interfaces (IDoc/EDI etc), if any, with external system
Also talk to your earlier or senior Basis consultant to know more.
Hope it will help you.
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Anup

Re: Support project and Production Support Project in SAP

Hi,
What are the differences between a Support Project and a Production Support Project in SAP.

Hi
Both are same.
Thanks/Karthik

Knowledge about the support project

Dear All,
When we are taking up the support project, could any one help me what are the knowledge i should have about the client before take the project?
Thanks in advance
With Regards,
S.Balachander

Dear S.Balachander,
It depends on various factors:
1. Your role in the project.
2. Has any of other resources of your company currently working or the project is new to your company.
3. What are all the modules/Technologies that you would be supporting. etc...
Get knowledge transfer from existing resources, if there are any.
Go through their Business Process.
Get familiar with the tool that they are using for handling Tickets.
Go through Service Level Agreement. (Time frames for different type of tickets)
Legacy system's if they are using any.
Custom programs/layouts/interfaces/tables etc.
Regards,
Naveen.

Question about SAP Support pagackes

Hi all
I am trying to understand more about SAP Support packages. Can anyone please help me to answer the following questions.
1. How do we find out waht version of Support package currently installed on our system. ( e.g what command or transaction provides this info).
2. How do we find the latest support pack available from SAP?
3.   Do we have to apply support pack to each component or to each module e.t.c
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4. What is a differnce between SAP kernel support pack and SAP Note.
5. Is it requirement to apply support package from SAP solutaion manager or can also be applied throught transaction
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Hi Julio,
1. How do we find out waht version of Support package currently installed on our system. ( e.g what command or transaction provides this info).
Go to Txn SPAM --> Click on Package Level --> Check the level against SAP_BASIS or SAP_ABA
2. How do we find the latest support pack available from SAP?
http://service.sap.com/sp-stacks --> SP Stack Information
3. Do we have to apply support pack to each component or to each module e.t.c
( Any command or tranaction....)
There will be support packs for each component like SAP_BASIS,SAP_ABA,SAP_BW .. etc and you can apply them through SPAM.
4. What is a differnce between SAP kernel support pack and SAP Note.
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5. Is it requirement to apply support package from SAP solutaion manager or can also be applied throught transaction
Now you need Solution Manager to download Support packs from SMP.You can apply SPs in the target system without using Solman.
Thanks
Prince Jose
PS: points are appreciated
Message was edited by:
        Prince Jose

I5 processor can support the SAP FICO

Hi , All
I have new laptop with the latest configuration like -4GB RAM 500 HDSK and I5 processor.
now i want to install in SAP FICO . ECC.6 .
i5 Process is support to SAP - if direct installation... with out VM ware...
suggession are welcome........

This question has been answered before:
sap installation in intel core i3 i5 i7 processor
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About supporting projects

hi,
please any one tell me about support projects?
wht actually we have to do daily routine in this projetcts ?
thanks and regards,
ramnaresh.

Hi
As an ABAPer on a project support, you will be doing
1. Fixing the bugs in any of the FRICE ( Forms, Report, Interfaces, Customization, Enhancements ) objects.
2. Creating any new FRICE object required by the end users
3. Knowledge transfer to client's core team
4. Training the end users

Breaf About SAP FICO Support Project:

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