Brett L was so helpful. I would like to know how to register a 'like' for him and to thank him.

I asked for help last week, and Brett L of this community solved my iPhone problem. I want to thank him and to click like for the response, but I can't seem to do that.

You can do that in the topic you posted.

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HT3702 I didn't authorize a movie on iTunes and would like for to be removed thank you

PLease remove the last movie that was purchased on my account , I didn't approve of it, thank you

Hi iShep242,
Sorry to hear you are having issues with your iTunes Store purchase. The following information should help you with this:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
Find the email receipt for your purchase.
Click Report a Problem under the item that is having the issue.
When prompted, enter the Apple ID and password you used to purchase the item, then click Report a Problem.
Click Report a Problem next to the item you are having an issue with.
From the Choose Problem dropdown menu, choose the appropriate issue.
Follow the onscreen instructions and—if prompted—type a description of the problem into the text field.
Click Submit to have your issue reviewed.
Hope this helps ....
- Judy

HT1904 my husband an I both have IPods we use the same apple ID for iTunes I would like for him to have his own. I set it up but his purchases is still going under my account. How do I get it to go under his account?

My husband and I use the same itunes account and ID. I set up a new account in his name with a new ID but his purchases still come under my account. On his ipod I still see my username not his. How can I change it?

You shouldn't be using the same account on phone iphones. Have him setup his own and make sure his iCloud is logged in with that one

Have been a Verizon customer since I got my first cell phone in my 30's - I am 50 now! A year ago, I stupidly opted to get a new phone on the EDGE program because I was trying my first Samsung device and was not sure I would like it having been an IPhone

have been a Verizon customer since I got my first cell phone in my 30's - I am 50 now! A year ago, I stupidly opted to get a new phone on the EDGE program because I was trying my first Samsung device and was not sure I would like it having been an IPhone user for years.I was right! Or so I thought.... The Note 3 has been horrible. I am on my second phone(replaced it under warranty) and it still freezes, shuts off on its own, and will not come back on for long periods of time. Having had enough, I decided to EDGE Up to another device. On March 16th I tried to edge up my device online but was unable to. I immediately called to figure out what the problem was. Back in October I had a mix up in my billing where I had set up a payment. It was not done properly by customer service and as a result my line was cut off. I called the EXACT day it went off, filed a complaint about the lack of follow through for my arranged payment, and thought I had it straightened out as the payment was made that same day. That incident, although it was a Verizon error, caused my Edge Contract to be "hotlined". I spent an hour on the phone on March 16th clearing the whole mess up. When the conversation ended, the Verizon representative admitted it was a Verizon error, documented everything, and then told me she was filing a release for the hotline hold that would take a couple of days. Her name was Linda and I stupidly trusted what she said.
The days passed as I prepared to have a major foot surgery and to get my classroom straight before I would be out recovering for 3 weeks. All the time, my Samsung continued to glitch out like it has since I got it! While sitting on the couch recovering, I decided to deal with the phone issue again and EDGE UP. I figured 10 days latter, Linda would have taken care of the issue. Unfortunately, I faced the same problem and was told it was not eligible to edge up at this time. BACK on the phone again, 2 supervisors, 3 customer service reps. ( JOE from New York being the rudest customer service rep. I have EVER worked with) and 4 frustrating HOURS latter, Jason, the equally rude supervisor from Rochester, New York, informed me that Linda gave me BAD information, there was NOTHING he could do, and I am NOT eligible until April 14th!!!!! The WORST experience I have EVER had with a company. They were completely inept, rude, and not concerned about my time, my frustration, or the problems I was facing with their product in the LEAST. I have 4 LINES on Verizon that I am going to talk to Sprint about buying out. It was a horrible experience, and I can NOT believe I have no recourse or anyone to talk to....

Edge has very clear restrictions, one being that you must have 6 months of clean payment history which you don't. Either wait until April 14, or good luck at Sprint.
I am unsure how it can be determined the payment mix up was the fault of CS, but regardless, the mix up was done. There can be any number of reasons why a payment could be missed without any fault on your part, however you are still the responsible party for the account and must live with the repercussions.

I am trying to print a PDF file to a legal size paper and I would like for it to fill up the page. How do I do this? I went into the settings and changed it from letter to legal, but it's still printing out the same size. Can someone help me, please?

I am trying to print a PDF file to a legal size paper and I would like for it to fill up the page. How do I do this? I went into the settings and changed it from letter to legal, but it's still printing out the same size. Can someone help me, please?

Are you trying to Print to PDF or are you trying to Print a PDF file to a physical printer?

My iPad2 Apple logo (the blue box with a capital A) was deleted in error. I would like to know how to replace it or get it back. Thanks so much . . .

My iPad2 Apple logo (the blue box with a capital A) was deleted in error. I would like to know how to replace it or get it back. Thanks so much . . .

Do you mean the App Store app on your iPad ? If you do then it can't be deleted, but you might have hidden it via Settings > General > Restrictions > Installing Apps 'off' - if that is 'off' then turn it back 'on' and the app should show on one of your iPad's home screens again

I had an in-game purchase that failed to give me my items purchased, this is usually an easy fix, but this one was through EA, I would like to know what steps I can take to rectify this. (I realize that NOT playing EA games is the best answer...)

I had an in-game purchase that failed to give me my items purchased, this is usually an easy fix, but this one was through EA, I would like to know what steps I can take to rectify this. (I realize that NOT playing EA games is the best answer...)

Can you try to restore your inApp?
If that doesn't work:
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html

HT4061 just deactivated my iPhone 4s and replaced with 5s. The phone was wiped. I would like to activate it just to use it as an iPod. However I do not remember my iCloud username and password and cannot activate without it. How can I get past this?

Just deactivated my iPhone 4s and replaced with 5s. The phone was wiped. I would like to activate it just to use it as an iPod. However I do not remember my iCloud username and password (from several years ago) and cannot activate without it. How can I get past this?

Forgot iCloud username: http://iforgot.apple.com/appleid
Forgot iCloud password: http://iforgot.apple.com

I am From Asia, Malaysia. I'm still was a student, I would like to purchase a Macbook at online With Student price. How I make the payment at online?? Am I able to used my dad's credit card?

I am From Asia, Malaysia. I'm still was a student, I would like to purchase a Macbook at online with student price. How I make the payment at online?? Am I able to used my dad's credit card? or any proof?? Emergency ***

http://store.apple.com/my/browse/home/education_routing
If you have further questions about the policies and procedures for ordering, call the Malaysian Apple Store at 1800-80-6419. Everyone here is just a fellow user and cannot speak for Apple.
Regards.

I have a new ipod touch and whilst I was syncing with my computer I was asked if I would like to update, I did and now I have lost all software from my ipod touch. How do I retrieve it? My computer cannot find it. I am a new user so simple language please

I have a new ipod touch and whilst I was syncing with my computer I was asked if I would like to update, I did and now I have lost all software from my ipod. How do I retrieve it? My computer cannot find it

Try here:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519Some of the music redownload is only available in the USA with the latest iTunes version.

I have several iphoto libraries i would like to merge and delete duplicates

i have several iphoto libraries i would like to merge and delete duplicates

The only way to merger libraries is to use the paid version of iPhoto Library Manager . The paid version also has a duplicate finder feature that can identify duplicates.
If you have the latest versions of iPhoto AND Aperture you can merge libraries with Aperture.
These additional applications will identify and help remove duplicate photos from an iPhoto Library:
iPhoto Library Manager - $29.95 (also mergers libraries).
Duplicate Annihilator - $7.95 - only app able to detect duplicate thumbnail files or faces files when an iPhoto 8 or earlier library has been imported into another.
PhotoSweeper - $9.95 - This app can search by comparing the image's bitmaps or histograms thus finding duplicates with different file names and dates.
DeCloner - $19.95 - can find duplicates in iPhoto Libraries or in folders on the HD.
DupliFinder - $7 - shows which events the photos are in.
iPhoto AppleScript to Remove Duplicates - Free
PhotoDedupo - $4.99 (App Store) - this app has a "similar" search feature which is like PhotoSweeper's bitmap comparison. It found all duplicates
Duplicate Cleaner for iPhoto - free - was able to recognize the duplicated HDR and normal files from an iPhone shooting in HDR
Some users have reported that PhotoSweeper did the best in finding all of the dups in their library: iphoto has duplicated many photos, how...: Apple Support Communities.
If you have an iPhone and have it set to keep the normal photo when shooting HDR photos the two image files that are created will be duplicates in a manner of speaking (same image) but there are only twp apps that detected the iPhone HDR and normal photos as being duplicates: PhotoSweeper and Duplicate Cleaner for iPhoto. None of the other apps detected those two files as being duplicates as they look for file name as well as other attributes and the two files from the iPhone have different file names.
iPLM, however, is the best all around iPhoto utility as it can do so much more than just find duplicates. IMO it's a must have tool if using iPhoto.

I would like to 'see and hear' my mac book pro output on my TV how do I ?

I have a new Mac book Pro and I would like to 'see and hear' the Audio and video on my television. My tv has 2 audio phono RCA jacks on the side and 1 video RCA jack on the side. It also has a s-video as well on the side (I have never used s-video.) My Mac Book Pro came with a DVI to VGA little cable adapter but how do I use this to get to my TV inputs? Do I have to buy from Apple, (or somewhere else), that cable called DVI to Video Adapter? but then that is only for the video? How do I get the audio out? From the headphone socket? And if this is the only way why hasn't Apple made their DVI out socket a dual purpose output ie: Video AND audio, like the mini DVI for the G4 powerbooks? Please help. If anyone has also come across this problem. I want to see my timeline in FCP on the TV before I put it to tape. Thanks.
Thanx

I have a new Mac book Pro and I would like to 'see
and hear' the Audio and video on my television. My tv
has 2 audio phono RCA jacks on the side and 1 video
RCA jack on the side. It also has a s-video as well
on the side (I have never used s-video.) My Mac Book
Pro came with a DVI to VGA little cable adapter but
how do I use this to get to my TV inputs? Do I have
to buy from Apple, (or somewhere else), that cable
called DVI to Video Adapter?
You need a DVI or VGA to svideo adapter. They aren't cheap.
but then that is only
for the video? How do I get the audio out? From the
headphone socket?
Yup.
And if this is the only way why
hasn't Apple made their DVI out socket a dual purpose
output ie: Video AND audio, like the mini DVI for the
G4 powerbooks?
Because DVI carries only video. Apple is using a new video card in the MBP with different abilities.
Please help. If anyone has also come
across this problem. I want to see my timeline in FCP
on the TV before I put it to tape. Thanks.
Most people doing this are using TV's with DVI/HDMI inputs.
Thanx

Hi Can anyone please tell me from where I cn download the Photoshop CS6 program I purchased a download (media less) some 2 years ago and all has been OK up to know but I am know having issues and would like to uninstall and reinstall. I have the revelant

Hi Can anyone please tell me from where I can download the Photoshop CS6 program I purchased a download (media less) some 2 years ago and all has been OK up to know but I am know having issues and would like to uninstall and reinstall. I have the relevant codes and activation keys but would need to be sure I can obtain the program again before I start. Thank you

Make sure you are dealing with the correct product for the serial number. If the serial number is for a full creative suite then you need to get the suite, not the individual application, and vice versa.
Unrelated to that, in case it helps, here is a link to another site. You can download the trial version of the software thru the page linked below and then use your current serial number to activate it.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
CS6: http://prodesigntools.com/adobe-cs6-direct-download-links.html

Hi, I'm an Adobe reseller and I would like to know how to register VIP deal regs on our Portal, please?

Hi all,
Would you be of any help?
I'm a reseller and I would like to know how to register a VIP product deal reg on our reseller portal, please.
Thanks in advance.

If the iPod is not recognized by the computer or iTunes there is not way. If it is then just import the videos.
iOS: Importing personal photos and videos from iOS devices to your computer

I want to cancel my subscription, it is not user friendly, when I to convert a scanned document it would not allow me to. I would like a refund and cancel my annual subscription.

I purchased this because I could scan a document and be able to fill out anything with my computer instead of writing everything in. It would not allow me to do this, stating the program I purchased was not capable. I would like a refund and cancel my annual subscription.
Thank you

Dear Sara,
I feel you are selling a product that does not work. Seeing all the msgs stating this, I feel you should pull the product. I got taken - you should refund - knowing you have a product that is defective. I learned - word of mouth is the best advertising you will get and I will post on my Facebook - do not buy from Adobe!
Not mad just disappointed in the product and customer service.
Thanks

Would Like for two Iphones and Imac to sync calendars and contacts on Icloud

I would like for my wifes Iphone calendar, contacts etc. to sync with my Iphone and Imac just like it did with Mobile me. Both iphones use the same Apple ID Will this work?

The data should automatically upload from your phone when you turn syncing to On in Settings>iCloud. You may get a prompt when you do this asking if you want to merge the data on your phone with the iCloud account (if you get this prompt choose to merge). Also, after the data is uploaded, when you turn any synced setting to Off it should ask you if you want to keep the data on the iPhone or remove it. Furthermore, if you just delete the account from your phone without turning off data syncing first, any data you are syncing with iCloud would also be deleted from the phone.
Since you didn't get either of these prompts when you turned syncing on or off, and your data was deleted when you deleted the account before setting it up again, this all indicates that the data was never uploaded to iCloud in the first place. Maybe it's just slow right now and it needs longer to upload your data to the account. Maybe there's a problem with the server right now. Suggest you turn off your data syncing in Settings>iCloud, then wait an hour or two and turn it back on and see if it uploads then. (If you get a prompt when you turn it back on, choose merge.)

Brett L was so helpful. I would like to know how to register a 'like' for him and to thank him.

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