Bricked on "Connect to iTunes" screen after failed 7.1.2 update

After attempting and failing to update my iPhone 5 to iOS 7.1.2, I am stuck on the "Connect to iTunes" screen. I have connected the phone to iTunes and attempted to restore twice, neither of which have been successful. I'm not sure what the problem is.

cannot get iTunes off of iPhone screen after updating iOS 7.1.2?  Help

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  • IPad stuck on "Connect to iTunes" screen after iOS 8.0.2 Update

    Attempted to update to iOS 8.0.2 last night on my 4th Gen iPad. After verifying the download, the iPad instructed me to "Connect to iTunes". Once connected, iTunes stated that my iPad was in need of a restore, which I attempted to do so. Upon "extracting software" iTunes states that it cannot recognize my device and fails the restore. My iPad is still stuck on "Connect to iTunes" screen.
    So far I've:
    Attempted restore on iTunes 3 times
    Attempted hard restart (reboot) by holding home button and top button down for ten seconds.
    Don't know what else to do, Please Help!!!!

    FORCE IPAD INTO RECOVERY MODE
    1. Turn off iPad
    2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
    3. Plug USB cable into computer's USB port
    4. Hold Home button down and plug the other end of cable into docking port.
    DO NOT RELEASE BUTTON until you see picture of iTunes and plug
    5. Release Home button.
    ON COMPUTER
    6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
    7. Select "Restore iPad"...
    Note:
    1. Data will be lost if you do not have backup
    2. You must follow step 1 to step 4 VERY CLOSELY.
    3. Repeat the process if necessary.

  • HT4623 Iphone 4 is stuck on the connect to itunes screen after i downloaded the new update. What do i do?

    I downloaded the new update on my iphone 4 and now its stuck on a screen where it shows a usb pointing up towards the itunes symbol, and i have tried syncing my phone to itunes to finish it but itunes wont detect my phone. What do i do? Please help

    Do exactly as the image suggests, connect to iTunes and restore.
    Device not detected in iTunes for Windows

  • My phone is stuck on the connect to itunes screen after trying to recover it to a backup.what should i do???

    my phone is stuck on the connect to itunes screen after trying to recover it to a backup.what should i do???
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  • HT201263 Since my iPhone 4S was stuck on the connect to iTunes screen after updating to iOS 7, I followed these instructions and restored.  But nothing changed!  I still have the same picture of a plug with arrow to iTunes.

    Since my iPhone 4S was stuck on the connect to iTunes screen after updating to iOS 7, I followed these instructions and restored.  But nothing changed!  I still have the same picture of a plug with arrow to iTunes.

    It is restored now.  Thanks for the comment about disabling firewalls - we did that and tried again and it worked.

  • My ipod touch is frozen on the connect to itune screen after an update

    My ipod touch is frozen on the connect to itune screen after an update.  What do I do to solve the problem.  The power on-off button does not permit me to reboot the system.

    The BOLD may be necessary
    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
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    Apple Retail Store - Genius Bar       

  • 3rd gen - stuck on connect to itunes screen after update

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    I have tried the following to restore it:
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    2. Hold the Sleep/wake button and home button
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    4. Reinstalling Itunes
    None of these work. I really need the ipod to work help

    Has your iPod ever been jailbroken firstly?
    Is iTunes reading that the iPod has connected?

  • IPod touch is not recognized by Windows (with a connect to iTune screen) after OS 5.1.1 upgrade and received an 1602 error

    My iPod touch is not recognized by Windows 7 and will not appear on My Computer as a storage device after OS 5.1.1 upgrade and received an 1602 error.  My iPod is now having a connect to iTune screen.

    Error 1600, 1601, 1602: Try the following steps to resolve this error:
    Ensure proper USB isolation troubleshooting has been performed, and test with a known-good cable.
    Follow the steps listed for Error 1604.
    This error may be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software.
    http://support.apple.com/kb/TS3694#error1602

  • Phone stuck on connect to itunes screen after update attempt

    Hi, hope someone can help me. I connected my iPhone to my computer to transfer my photos from the phone to the PC. I have automatic syncing turned off.
    When I connected, I was prompted to update the iTunes version, which I did. It's now version 9. Then I attempted to update the iPhone version. I got a message saying I had to transfer my purchases first, which I did. Then I tried the update again. The update seemed to take awhile, then I got a message saying it failed. There was a "More Information" button which just prompted me to send info to Apple, which I did. Unfortunately I didn't save the info.
    At that point all my iPhone info no longer showed in iTunes, and the only active option is Restore. It does say "Your iPhone software is up to date," which would seem to indicate that the update did work...I tried disconnecting and reconnecting my phone. When I do this, I get the message "iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes."
    I would rather not Restore the phone unless I have no other options, since I have 600 pics, contacts, etc on the phone...Of course not backed up since this is the first time I've tried to transfer data.
    So I tried a few things:
    - I disconnected and reconnected the phone several times.
    - I restarted the computer several times.
    - I went to the Apple site and tried the troubleshooting steps for "stuck on connect to itunes screen" (which is what my phone is currently doing).
    - I ran the diagnostic checks in iTunes (output below - I ran this while the phone was plugged in yet it says it's not found).
    - I held down the Home and the Sleep/Wake button until I see the Apple icon.
    - I went to My Computer > Manage and tried to update drivers, but the phone doesn't show in the device manager.
    - I tried a different USB port and there are no other devices connected to the machine.
    Nothing worked, my phone is stuck on the connect to iTunes screen and I get the error message every time I plug it in. I haven't tried another computer bc I don't have one and I'm not sure how to create/use another user account on this machine.
    I wouldn't mind calling support but my phone doesn't work...Any help is much appreciated. Thanks in advance.
    ============
    Microsoft Windows XP Home Edition Service Pack 3 (Build 2600)
    ASUSTeK Computer INC. 1005HA
    iTunes 9.1.0.79
    QuickTime 7.6.6
    FairPlay 1.7.16
    Apple Application Support 1.2.1
    iPod Updater Library 9.0d11
    CD Driver 2.2.0.1
    CD Driver DLL 2.1.1.1
    Apple Mobile Device 3.0.0.102
    Apple Mobile Device Driver 1.46.0.0
    Bonjour 2.0.0.34 (214.3)
    Current user is an administrator.
    The current local date and time is 2010-03-31 02:42:39.
    iTunes is not running in safe mode.
    Video Display Information
    Mobile Intel(R) 945 Express Chipset Family
    Mobile Intel(R) 945 Express Chipset Family
    ** External Plug-ins Information **
    No external plug-ins installed.
    ** Network Connectivity Tests **
    Active Connection: LAN Connection
    Connected: Yes
    Online: Yes
    Using Modem: No
    Using LAN: Yes
    Using Proxy: No
    SSL 3.0 Support: Enabled
    TLS 1.0 Support: Enabled
    Firewall Information
    Windows Firewall is off.
    Connection attempt to Apple web site was successful.
    Connection attempt to iTunes Store was successful.
    Secure connection attempt to iTunes Store was successful.
    Secure connection attempt to iPhone activation server was successful.
    Last successful store access was 2010-03-31 02:22:42.
    ** iPod/iPhone Connectivity Tests **
    iPodService 9.1.0.79 is currently running.
    iTunesHelper 9.1.0.79 is currently running.
    Apple Mobile Device service 3.0.0.0 is currently running.
    Universal Serial Bus Controllers:
    Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C8. Device is working properly.
    Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C9. Device is working properly.
    Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CA. Device is working properly.
    Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CB. Device is working properly.
    Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC. Device is working properly.
    No FireWire (IEEE 1394) Host Controller found.
    Most Recent Device Not Currently Connected:
    Fifth Generation iPod (iPod with video) running firmware version 1.3
    iPhone 3G running firmware version 3.0
    ** iPhone/iPod Touch Sync Tests **
    No iPhone or iPod found.
    Message was edited by: gobblygook
    Message was edited by: gobblygook

    Your only choice at this point is to restore your iphone. Since it appears from your post that you have never synced to this computer, you of course will not have a backup to restore from. That means your only choice is to restore as a new device & re-sync your itunes content. Unfortunately, all of your contacts, calendars, pics in your camera roll, etc., will be lost. Its not a good idea to use the iphone or any phone for that matter as a storage device, as things like this can & do happen. You should be syncing on a regular basis. The first thing done when you do sync is an iphone backup. You should also transfer pics in your camera roll to a supported application on your computer on a regular basis, much like any digital camera. You can always sync pics back to your phone, but if the only copies are on the phone, you run the risk of losing them.
    See if you can force the phone into recovery mode:
    Leave the USB cable connected to your computer, but NOT your phone, itunes running, press & hold the home button while connecting the USB cable to your dock connector, continue holding the home button until you see “Connect to iTunes” on the screen. You may now release the home button. iTunes should now display that it has detected your phone in recovery mode, if not quit and reopen iTunes. If you still don’t see the recovery message repeat these steps again. iTunes will give you the option to restore from a backup or set up as new.

  • HT201263 My iPhone 4 is stuck on the "Connect to iTunes screen" after trying to update to iOS 7.0.4! Help!

    I was attempting to update my iPhone 4 to the new iOS 7.0.4 via my computer after I plugged it in to create a backup copy and something went wrong before it could finish and I recieved an error message. Now my phone is stuck on the "Connect to iTunes screen". I've tried everything to reset & restore my phone with no luck!
    I have:
    -Restarted my computer
    -Updated iTunes to most current version
    -Turned phone on and off several times, waiting up to a half hour before turning on (to be greeted directly with apple logo then the connect to iTunes screen)
    -Turned on, turned on and held home button (nothing happens)
    -My computer is NOT recognizing my device at ALL! But when I plugged my boyfriends iPhone in, it detected it no problem.
    I tried calling my phone from the other phone and it goes straight to voicemail. I am super frustrated! Does anybody know what is going on?

    I was able to restore my phone!!!
    I called Apple and they said there was nothing more I could do. I called my carrier Verizon and was able to get my computer to recognize my device after trying this-
    Solution:
    After trying EVERYTHING this is the ONLY thing that worked-
    I took the USB connector cable out of the USB port it was in, and tried another one on the otherside of my laptop and iTunes was able to discover my phone in recovery mode. My phone was reset and everything is fine ( thank gosh for backup copies!)

  • IPod Touch still stuck on connect to iTunes screen after the restore. iTunes went blank.

    Hi, I'm having problems with my iPod Touch. My iPod went off because the battery was empty. And when I tried connecting it to my laptop to recharge, the "connect to iTunes" screen suddenly appeared. According to iTunes I need to RESTORE it for it to work. And that's exactly what I did. However, after the restore and all, the screen is still stuck on the "connect to iTunes" screen.
    By the way, it's a 2nd generation iPod Touch. And it's an MC model.
    And to make things worse, my iTunes screen is totally empty. The RESTORE option is gone and I really don't know what to do anymore.
    Hope you guys can help me out! I'd really appreciate it. Thank you!

    I really don't know what happened but my iPod Touch is working now!!! Thank you so much! I'm not really sure if it went to DFU mode or not but all of a sudden I can access iTunes App Store already!!! WOOOOAAAAHHHH! And it asked me to type in a new name for my iPod! So everything's good! Thank you so much! Thank you! You have no idea how happy I am right now!
    For my iTunes:
    Thank you!
    P.S: Grrrrrrrr! My bad! I'm new here and I kind of messed up the Correct Answer and Helpful Answer buttons. Sorry. Dunno how to change them.

  • My iPhone 4 stuck in the "connect to iTunes" screen after trying to update to iOS 7

    Hey guys.
    So i have a pretty big problem here. Today after a little bit of work I updated my iPhone 4 to the new iOS 7. I went to bathroom at some point, while my phone was updating, and when i returned the screen of iPhone showed the "connect to iTunes screen" and no matter what I did, it just stayed there. iTunes doesn't recognize my phone anymore, doesn't matter how many time I plug it in and out. I tried this thing: http://support.apple.com/kb/HT1808 ,but it did not worked. I tried reinstalling my iTunes, but it did not work either. If the little things matter I left "lauch iTunes" box unchecked after reinstallation. Any help apriciated guys, im desperet here.

    YESSSSSSS HUGE PROBLEM!
    Iphone 4 downloaded ios 7 i hit the install button and the phone entered recovery mode and hasnt woke up since, tried tiny umberella and it wont kick it out of recovery mode. Itunes recognizes it in recovery mode, hit update restore, after the update nothing pops up or happens, and right back to square one like i never even updated or restored.
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  • IPod stuck in "connect to iTunes" screen after updating software

    I wanted to update my iPod touch to iOS5 after waiting for a long time. I synced and transferred purchases twice to make sure all my stuff was in my iTunes library, and then updated it. The update went fine but there was an error message saying that it could not restore the iPod. I went to troubleshooting and it said to update to the latest version of iTunes, which I did, involving a restart. When I started up iTunes again, it said it was the most recent version 10.7 and all of my songs, apps, etc. are in the library. The problem is I can't get my iPod to connect to iTunes now. It went into the connect to iTunes screen before I updated the software and it has stayed like that. I tried plugging and unplugging it, switching the USB ports and cables, putting it into recovery mode, but it will not show up on iTunes or on my computer. I also noticed that when I hold down the sleep/wake button for a few seconds, it shuts down immediately instead of having the "slide to power off" screen come up, and then the apple comes back onto the screen and it goes to the "connect to iTunes" screen again. I have tried all of the troubleshooting guides on the website, but it doesn't change the screen. I tried putting it into DFU mode and something came up on the computer saying "installing driver software" and it said DFU mode or something, which usually happens when I plug in my iPod, but after my iPod wouldn't turn on at first, and when it did, the same screen came up again. When I unplug it from the USB cable, it stays on the screen for about a minute before it turns off and the screen goes black. This is the screen it's stuck on
    I'm not sure what else to do, all suggestions will be greatly appreciated! Thanks so much.

    You try on another computer to help determine if you have a computer or iTunes problem. If it works on the other computer that indicates a computer problem and more work is required to fix that problem.
    If iTunes on the other computer yuo can do the following to make that computer the syncing computer until you can fix the other computer. For how see:
    Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities
    Sync Your iOS Device with a New Computer Without Losing Data - How-To Geek
    Recovering your iTunes library from your iPod or iOS device: Apple Support Communities

  • I am not able to move out of connect to itunes screen after pressing software updATE IN ipad 3 please help

    please help me how to get out of the connect to i tunes screen which came after trying to update software of ipad 3 through software update in the ipad i t is not coming out of the connect to itunes scree neither being able to switch it off

    Try and force your iPad into Recovery Mode
    1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
    2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
    3.While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
    4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
    Note: Data will be lost. You may have to repeat the above many times.

  • IPad 3 stuck in "Connect to iTunes" screen after attempting to update to iOS6.0

    Tried to update to iOS 6.0, and the iPad 3 is stuck on the "Connect to iTunes" screen.  After plugging it back in and connecting it, iTunes recognizes it, and sees it in Recovery mode. Nothing has worked so far.  I've tried:
    1. connecting to another MacMini and trying to restore (same (-1) error)
    2. Deleted the iPad software update from the library and tried to download and restore again. (same (-1) error)
    3. one hour on the phone with applecare tech support. multiple things tried: holding the sleep/wake and home buttons ect...  (same (-1) error)
    Has anyone else seen this? I noticed someone else asked the same question, and someone offered a blank link.
    I'll try anything.
    Thanks guys

    Yes, thank you though.
    I've done that roughly 30 times over the last 8 hours.  That was one of the methods I tried with AppleCare Tech support.
    The biggest issue I'm seeing is that the device can't BE turned off.  Holding the slep wake button does nothing.  The "Connect to iTunes" screen (usb to iTunes logo) seems to be stuck on the screen, unless it's going through the restore process.
    When I go through the restore steps via iTunes, it gets all the way to the "Installing Firmware" portion, (roughly about 75% done according to the ipad screen, and thats when the error message pops up again. 
    I even just tried doing the whole thing from a PC and got the same message.
    ...I touched a PC...
    ...Must sterilize hands...
    thanks for the reply though.
    Hopefully, I can figure something out, or I might have to make a two hour drive to an apple store to get a replacement.

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