Bridge and Acrobat pro don't run (CS6)

I installed the Design Standard of Creative Suite 6 (Student and teacher edition) and after a time I wanted to work with Bridge and Acrobat Pro, but both don't run. The moment I click on their icon they seem like they want to start, but they just light up a short time in the task bar. I checked to start with administration rights, 32 bit and 64 bit and I started them from different sources (task bar, programs list and explorer). I'm happy about every help I can get and sorry for my maybe bad technical english!
Greetings,
Nico

Thank you. I don't speak Spanish, but the translator does. I'm afraid you will have to reinstall OS X. Follow these instructions:
Reinstall Lion, Mountain Lion, Mavericks or Yosemite without erasing drive
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu.
Reinstall Lion, Mountain Lion, Mavericks, or Yosemite
OS X Yosemite- Reinstall OS X
     Note: You will need an active Internet connection. I suggest using Ethernet
                 if possible because it is three times faster than wireless.

Similar Messages

  • I'm using a 15" Macbook Pro running OSX6.8 and cannot upgrade. I have a subscription to Adobe CC but none of these work on this so I was on with Adobe for 5 hours trying to install and launch Illustrator, InDesign, Photoshop, Muse, and Acrobat Pro from CS

    I'm using a 15" Macbook Pro running OSX6.8 and cannot upgrade. I have a subscription to Adobe CC but none of these work on this so I was on with Adobe for 5 hours trying to install and launch Illustrator, InDesign, Photoshop, Muse, and Acrobat Pro from CS6. Well, InDesign is the only one that works and I have a ton of work due! I don't have a serial number for Photoshop or Illustrator except for CS3, and they don't work. InDesign gave me no problems. Illustrator says it can't work on this machine. Photoshop needs a serial number. I'm stumped and getting anxious and freaked out. Can anyone help? Adobe Chat is down right now.

    if you have a cc subscription, close ps > sign out and then back in to your cc desktop > open ps.
    ai cs6 requires:
    Multicore Intel processor with 64-bit support
    Mac OS X v10.6.8 or v10.7. Adobe Creative Suite 5, CS5.5, and CS6 applications support Mac OS X v10.8 and v10.9 when installed on Intel-based systems.*
    2 GB of RAM (8 GB recommended)
    2 GB of available hard-disk space for installation; additional free space required during installation (cannot install on a volume that uses a case-sensitive file system or on removable flash storage devices)
    1024 x 768 display (1280 x 800 recommended) with 16-bit video card

  • I'm working mostly with CS6 Photoshop, Indesign, Illustrator and Acrobat Pro X. Can I update from 10.6.8 to Mavericks without any problems?

    Can I update to Mavericks without any problems for CS6 Photoshop, Indesign, Illustrator and Acrobat Pro X?

    I can't guarantee it, but I think it's very likely you'll have no problems. Mavericks is now up to 10.9.3, and it's extremely stable.

  • How do I create the highest quality pdfs with InDesign CS5 and Acrobat Pro 9?  New settings needed?

    I sent a lot of jobs to printing companies by sending them high-res proofs on very large, multiple page jobs with lots of photos and graphics.  Many companies are requesting that I just send pdfs.  I just upgraded to Windows 7 and CS5.  I used to have some special settings in my older Acrobat Distiller  and InDesign which have been lost.  They gave a much better result that what I seem to be getting from the "Press Quality" setting for pdf's.  Does anyone have an excellent list of settings that can used to improve the quality of pdf's?  I don't know if this is a combination of settings in both InDesign itself, as well as in Acrobat Distiller, or if the settings in one program will solve this.  I have a job pending that needs improvement in the pdf quality.  Thank you.

    Thanks Peter.  My last post was specific to using the Print Booklet feature (which is now solved thanks to your help).  But this is related to creating high-res pdfs in general that go to printing companies, and being used for sending high-res proofs to clients.  In general I don't need to set up printer spreads for my jobs (just for the one I asked about in my other post), but I used to have some specific settings that a printing company supplied me with to give the highest res pdf output possible.  Those settings did in fact give a better result than the Press Quality settings built into my Adobe programs.  I have had printers over the years request that I create a postscript file, then use distiller (using the settings they supplied) and I got an excellent result.  After getting a new computer, Windows 7 and new CS5 and Acrobat Pro 9 upgrade, all of these settings were lost.  I have notes on the settings from a couple of years ago, but they don't seem to apply to the CS5 programs in every given area and I feel like there may be just a couple of boxes that either should or shouldn't be checked that I'm missing now.
    I understand that this is very specific information, and I may just need to go with the Press Quality settings. The printing company that gave me that great info a while back is no longer in business and other printing companies I have checked with won't spend that kind of time with me (or maybe they don't know anything other than using the Print Quality setting).   Maybe within the CS5 program now, the quality of this setting has been improved more than I realize yet.  Again, I'm new to CS5 and am just trying to get everything back to the way I used to have things running, and trying to get the best results possible.
    Thanks again!

  • I have a window XP , lotus notes 6.5 and acrobat pro 8 , and when i am in lotus i habve the icon to convert my message in PDF,

    I'
    I have a window XP , lotus notes 6.5 and acrobat pro 8 , and when i am in lotus i have the icon to convert my message in PDF, this work well,
    but  i have switch my pc in windows 7 and now when i am in lotus i have always the icon but when i click on it doesn't happen anything.
    is it suppose to work with 7 if not did somebody have an other suggestion to do the same thin in lotus.
    thank very much

    Hi benlebvb,
    Are you running a 32- or 64-bit OS? Please see this thread: Acrobat 8 and Windows 7 Don't Work
    While that is not a supported configuration (Acrobat 7 on Windows 8), some customers have been able to make it work. The thread I've referenced should give you some good pointers.
    Best,
    Sara

  • I have adobe design std. 6 i wanted to install photoshop and acrobat pro on my windows xp sp3

    i have adobe design std. 6 i wanted to install photoshop and acrobat pro on my windows xp sp3. i am not able to install acrobat it is showing folowing error. my email id is [email protected]
    Exit Code: 6
    Please see specific errors and warnings below for troubleshooting. For example,  ERROR: DW050 ... WARNING: DW024, DW065 ...
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 3 error(s), 2 warning(s)
    WARNING: DW024: The payload: {9124DF4E-617D-486B-A970-8FA632244F24} Adobe Photoshop CS6 Core 13.0.0.0 requires a UI parent with following specification:
    Family: Photoshop
    ProductName: Adobe Photoshop CS6 Core_x64
    This parent relationship is not satisfied, because this payload is not present in this session.
    WARNING: DW065: Display requirements not met for {0327A4BF-62BF-48BB-8928-B971B749E9E1} Creative Suite 6 Design Standard 6.0.0.0
    ----------- Payload: {AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0 -----------
    ERROR: Error 1406.Could not write value DisableExceptionChainValidation to key \SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\Acrobat.exe.   Verify that you have sufficient access to that key, or contact your support personnel.
    ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.
    MSI Error message: Error 1406.Could not write value DisableExceptionChainValidation to key \SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\Acrobat.exe.   Verify that you have sufficient access to that key, or contact your support personnel.
    ERROR: DW050: The following payload errors were found during install:
    ERROR: DW050:  - Acrobat Professional: Install failed

    Hi Rizwan,
    Please refer the Kb Doc : http://helpx.adobe.com/creative-suite/kb/error-exit-6-exit-7.html.
    Please see Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5 -cs5.html for information on how to review your installation logs

  • Adobe CS3 Suite -- How to Get InDesign and Acrobat Pro to Install?

    I uninstalled and deactivated my Adobe CS3 Design Premium from my 1st gen Macbook (2006) and installed it on my 3rd gen Macbook Air (2011). When I installed CS3 using the original discs, InDesign and Acrobat did not install properly. How to fix?
    My questions:
    1. Got any ideas how to install InDesign and Acrobat Pro without uninstalling the whole CS3, running the cleaner tool, and reinstalling everything again? I tried to rerun the installer just for InDesign and Acrobat Pro but I got the same result -- no install.
    2. Installing CS3 takes forever -- at least several hours. Is it because I'm sending it over my wireless network? (I'm "sharing" the DVD drive on my other Macbook because my Air doesn't have one.)
    Thanks so much!!
    (More background, in case it's useful -- before installing CS3, I had run the Adobe Creative Suite Cleaner Tool to clean up the mess I made when I tried to migrate CS3 using Mac's migration assistant. I learned, thanks to this forum, that I couldn't use the Migration Assistant tomove CS3. I also found that the unistaller didn't transfer, so I manually deleted folders and then used the cleaner. It worked wel enough to allow me to install everything but InDesign and Acrobat Pro.)

    Thanks Jeff (and Manish). I'm all for better reliability and a quicker installation.
    This may seem like a dumb question, but how do I properly copy the CS3 install files onto a USB? Drag and drop everythng from the CD? Can I not just copy the files onto my desktop and install from there? That is what I thought Manish suggested, to install from the desktop.
    I had tried this method. After copying the install files to the desktop, here's what happened: I clicked the setup application and it opened, but it immediately detected that I had CS3 installed and wouldn't let me go any further. Perhaps that was due to other problems resulting from use of the Migration Assistant.
    Previously, when I used the install disk on the shared drive, I was able to open the setup and install the couple of CS3 programs that weren't installed the first time around. That installation attempt failed and led me here to my original post.
    Many thanks!

  • What is the difference btwn Reader and Acrobat Pro?

    Hello,
    My Requirement in broader sense: I am developing an VISITOR Info. Adobe Interactive Form, i have Designer 8.1 and Reader 9.0 in my Windows 7 Laptop. When i checked the menu EDIT-->form properties --> Compatability, its Adobe XML form File (XDP)
    When i opened this VISITOR interactive form in a browser, right clicking and checked form PROPERTIES, then i saw the "PDF Version: 1.6 (Acrobat 7.x)" (pls. let me know what is the correct forum for me to post my questions)
    My 1 sub-set of my Requirement: Front desk guy want to open this VISITOR Info form and enters addresss details + attaches some ID proof photo copy of JPEG format + Writes some COMMENTS in the form
    Pls. let me know
    1) is my software inventory is enough to go ahead and develop a interactive form (as mentioned VISITOR Info)? or do i need any more software?
    2) I saw Acrobat Pro version 10.x.......do i need this softaware as well to get my requirement done (VISITOR Info)?
    3) What is the difference between Reader 9.0 and Acrobat Pro 10.x?
    Thank you

    Thank you.
    Yes, here am confusing! If i create the forms with Acrobat, then, why do i need LiveCycle designer?
    Pls. let me      know what do you mean "Create forms", is it like writing a letter/some text like MicroSoft word doc and finally saving it on our local machine/desktop?
    THank you

  • Why among plans of a subscription of Creative Cloud there is no user option of a subscription? Why there is no universal plan of a subscription for Photoshop, Illustrator, InDesign, Dreamweaver, Acrobat Pro - the most running appes? Thanks.

    Why among plans of a subscription of Creative Cloud there is no user option of a subscription?
    Why there is no universal plan of a subscription for Photoshop, Illustrator, InDesign, Dreamweaver, Acrobat Pro - the most running apes?
    Thanks.

    there is the complete plan, Creative Cloud pricing and membership plans | Adobe Creative Cloud

  • How do I get rid of the red and white compass rose used with the rotation tool...from the document? I am using a iMac and Macbook Pro OS Mavericks. CS6 no CC

    how do I get rid of the red and white compass rose used with the rotation tool...from the document? I am using a iMac and Macbook Pro OS Mavericks. CS6 no CC?
    any help appreciated...thank you! V

    I don’t think you can.

  • Won't install Photoshop and Acrobat Pro

    My macbook recently crashed and I have had to reload my Adobe software onto a new hard drive. I am able to install everything except for Photoshop and Acrobat Pro. I've gone through all of the troubleshooting documents in regards to the exit error (6) to no avail. I think I've installed and uninstalled the suite about 18 times now trying different solutions.
    Below is the latest error readout from the installation. If anyone can present a solution it would be much appreciated. I really need these programs for work.
    Exit Code: 6
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 13 error(s), 7 warning(s)
    WARNING: DW031: Payload:{6A2E619B-E4AC-433B-A648-D458CE543A96} Adobe XMP Panels CS5 3.0.0.0 has been updated and has been selected for repair. The patch {5C0FEBDA-5A0E-4FC8-91CB-229A4C1561E9} Adobe XMP Panels CS5_3.1_AdobeXMPPanelsAll 3.1.0.0 will be uninstalled now.
    WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {A189C479-C7CD-4E08-8CCF-D999B68C0C71} Camera Profiles Installer_6.3_AdobeCameraRawProfile6.0All 6.3.0.0 will be uninstalled now.
    WARNING: DW031: Payload:{37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} Photoshop Camera Raw 6.0.0.0 has been updated and has been selected for repair. The patch {FD58D99B-9927-4226-8E00-959A4F76BD89} Photoshop Camera Raw_6.3_AdobeCameraRaw6.0All 6.3.0.0 will be uninstalled now.
    WARNING: DW031: Payload:{6A2E619B-E4AC-433B-A648-D458CE543A96} Adobe XMP Panels CS5 3.0.0.0 has been updated and has been selected for repair. The patch {5C0FEBDA-5A0E-4FC8-91CB-229A4C1561E9} Adobe XMP Panels CS5_3.1_AdobeXMPPanelsAll 3.1.0.0 will be uninstalled now.
    WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {A189C479-C7CD-4E08-8CCF-D999B68C0C71} Camera Profiles Installer_6.3_AdobeCameraRawProfile6.0All 6.3.0.0 will be uninstalled now.
    WARNING: DW031: Payload:{37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} Photoshop Camera Raw 6.0.0.0 has been updated and has been selected for repair. The patch {FD58D99B-9927-4226-8E00-959A4F76BD89} Photoshop Camera Raw_6.3_AdobeCameraRaw6.0All 6.3.0.0 will be uninstalled now.
    ----------- Payload: {AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0 -----------
    ERROR: DW006: Apple Package failed to install successfully.
    ----------- Payload: {08EF22BC-43B2-4B4E-BA12-52B18F418F38} Adobe Photoshop CS5.1 Core 12.1.0.0 -----------
    ERROR: DF027: Unable to copy file from "/private/tmp/.tempdir7Bl9i41Q/Assets1/Application/Presets/Scripts/Lens Correct.jsx" to "/Applications/Adobe Photoshop CS5.1/Presets/Scripts/Lens Correct.jsx" Error 0(Seq 2523)
    ERROR: DW063: Command ARKCopyFileCommand failed.(Seq 2523)
    ERROR: DF037: Unable to delete directory "/Applications/Adobe Photoshop CS5.1/Presets/Scripts"(Seq 2514)
    ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 2514)
    ERROR: DF037: Unable to delete directory "/Applications/Adobe Photoshop CS5.1/Presets"(Seq 2125)
    ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 2125)
    ERROR: DF037: Unable to delete directory "/Applications/Adobe Photoshop CS5.1"(Seq 1)
    ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 1)
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    ERROR: DW050: The following payload errors were found during install:
    ERROR: DW050:  - Adobe Photoshop CS5.1 Core: Failed due to Language Pack installation failure
    ERROR: DW050:  - Acrobat Professional: Install failed
    ERROR: DW050:  - Adobe Photoshop CS5.1 English Language Pack_AdobePhotoshop12-en_US: Install failed

    Kornari you have multiple file permission errors listed within your installation log summary.  They are as follows:
    ERROR: DW063: Command ARKCopyFileCommand failed.(Seq 2523)
    ERROR: DF037: Unable to delete directory "/Applications/Adobe Photoshop CS5.1/Presets/Scripts"(Seq 2514)
    ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 2514)
    ERROR: DF037: Unable to delete directory "/Applications/Adobe Photoshop CS5.1/Presets"(Seq 2125)
    ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 2125)
    ERROR: DF037: Unable to delete directory "/Applications/Adobe Photoshop CS5.1"(Seq 1)
    ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 1)
    You can find information on how to adjust your file permissions on the affected directories in the link provided by Sheena in message #1.  If you continue to receive the same errors then it may not be possible for your current User account to affect the required file permissions.
    In this case then please try installing under a newly created User account.  You can find more information at Install or run Adobe applications in new user account | Mac OS X.

  • Need to download InDesign CS5 v7 and Acrobat Pro 9.

    I bought CS5 master collection last year through my college.  I have a valid professional licence and serial number for all included products.
    The problem is, when I purchased it through the school, they only provided a digital download of the software, and did not provide us wth CDs.
    I need to reinstall InDesign and Acrobat 9, but the software has been taken down off my college's website.
    I also cannot download them from adobe, because they only offer InDesign CS5.5 and Acrobat Pro X which I do not have a serial number for.
    Does anyone know where I can download versions of these software?
    again I need:
    - InDesign CS5 v7 (not CS5.5)
    - Acrobat Pro 9
    (I legally paid for these software and have a legal and valid serial number and licence)

    Thanks for the link.
    However, whenever I try to click one of the download links I get this error:
    Access Denied
    You don't have permission to access "http://trials2.adobe.com/AdobeProducts/STAM/CS5/osx10/MasterCollection_CS5_LS1.dmg?" on this server.
    Reference #18.37a2f5cc.1329165829.6ff2baf9

  • Lightroom and acrobat pro fail to install

    I used the CCPLauncher and deployed using an .msi photoshop, dreamweaver, indesign and a few others but lightroom and acrobat pro fail to install. I recreated the packages a few times but no joy, anybody else come across this?
    Thanks

    Did you run ExceptionDeployer.exe --workflow=install --mode=pre for Acrobat and ExceptionDeployer.exe --workflow=install --mode=post for everything else?

  • Adobe Reader and Acrobat Pro updates for 11.0.10 being pushed out through SolarWinds Patch Manager are not being recognized as applicable.

    I am trying to update our Adobe Reader and Acrobat Pro to 11.0.10 using the default MSP packages with SolarWinds Patch Manager.  All of the systems keep reporting as 'NOT APPLICABLE'.  All of the workstations have Reader11.0.09, with about 10% still on 11.0.08 (due to the fact that the reader 11.0.09 package only patched about 2/3 of the systems).  All systems that have Acrobat Pro are 11.0.09.
    In SolarWinds I am using the "Adobe Systems, Inc. Packages" node.
    Adobe Systems Acrobat 11 Catalog
    Adobe Systems Reader 11 Catalog
    and the SW Patch Manager downloads the msp's straight from Adobe.
    I have checked the msp's manually and they will update at least back to 11.0.07 in Reader, and 11.0.0 in Acrobat Pro. (I had an old stand alone system that still had Reader 11.0.07, and I did a new install of Pro and went straight to update 11.0.10)
    The SolarWinds Tech said, "Okay. That content is produced by Adobe. Any questions concerning applicability logic or diagnosing why a package reports as NotApplicable when that's not expected would need to be directed to Adobe, as they are solely responsible for that content and its behavior".
    I am new to SolarWinds Patch Manager, and any help or advice would be greatly appreciated.

    It sounds like you are attempting to use the SCUP catalogs outside of the MS solution.  I can almost guarantee you that Adobe didn't test it if it's not referenced in the ETK:  11   SCCM-SCUP — Enterprise Administration Guide
    That being said there "should" be logging available in any deployment solution.   Since I am not familiar with Solar-Winds particular solution I can't say if it logs errors and how verbose those logs might be.    If you have logs then post the output and the forum members "might" be able to assist you.

  • Lost install disks, have CS4 and Acrobat Pro v9 serial #s, how can I reinstall software on my Mac?

    I recently had to wipe my entire hard drive on my mac book pro and need to reinstall all my adobe software. However, I have lost my install dvds. I do have all my serial numbers. How can I re-install  CS4 and Acrobat Pro v9?

    follow the directions and download the trial(s) here: http://prodesigntools.com/download-adobe-cs4-and-cs3-free-trials-here.html
    use your serial to activate.
    if you have dl difficulty, re-read the directions.

Maybe you are looking for

  • Recuperar a passwor do iphone 3g

    alguem me ajuda com o meu iphone... deois de uns meses sem o usar esqueci me da minha password do telefone e depois de ligar a itunes nao encontro o enderesso certo para encontar a mesma utilisando a itunes. obrigado pela ajuda...

  • How can I download the mapping from a transformation ?

    Hello gurus, Is there a posibility to download the mapping between the source Fields and the InfoObjects from a transformation? We have some transformations with lots of mappings and we want to have it in excel. In the transformation there is just a

  • Using append in gui download with file_type = 'DBF'

    Hi gurus, I wanna download data from three internal tables into the same excel sheet, i am using append and am also using FILE_TYPE = 'DBF'. For this i am using 2 gui_downloads. The problem is that my data is getting overwrite in the Excel file. but

  • What is saved in the iPhoto library file when photos are backed up?

    I have been using an external hard drive to back up my Mac files. My Mac stopped working, so now I have a PC netbook. I am trying to get some photo files off my external hard drive, but I can't find the ones I want. Instead, I found the iPhoto librar

  • PDF's won't print in Internet Explorer after upgrading to Adobe Reader 11.0.03

    PDF's won't print in Internet Explorer 9 after upgrading to Adobe Reader 11.0.03. The print dialogue box won't open....nothing happens. Desktop OS is Windows 7 SP1. Randy Heil