Bridge & Cache Errors - CS4

I keep getting errors when I launch Bridge saying "Bridge encountered a problem and is unable to read the cache. Please try purging the central cache in Cache Preferences to correct the situation".
I purge the cache but the message keeps coming back. I tried deleting the Bridge Preference file but still keeps happening.
No doubt it's something wrong on my computer. Always seems to be the case when I post a problem. But I thought I'd post just in case there is a solution.
Mac G5 Quad - OS 10.4.11 - 12 GB RAM - 2 internal TB Drives with plenty of free space
Linda
Added Note: Thought it might be relevant to mention that I also use Lightroom 2 on this setup, just in case the two programs are conflicting.

Ian Lyons wrote:
Linda,
Distributed cache is the name Adobe used up until CS3 at which point they decided not to bother giving it a name at all. The screenshot shown below is how you want the cache preference to be set.
The Purge command that I referred to is the command found under the Bridge Tools>Cache sub menu not the Purge Cache command found in the preferences panel shown below.
Thank you for the screen shot and added info. I did have Export Cache deselected. I've done everything I'm supposed to but so far still having the same error message.
I seem to be a magnet for these problems. Problems seem to search me out and find me. Having other issues related to Dreamweaver CS4 on a fairly new MacBook Pro.
At least I can work from Lightroom, and I can probably even still work in Bridge, so at least this isn't disabling... just concerning.

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We were going to edit a photo and upon opening it and error came up and said: "edit bridge encountered a problem and is unable to read the cache. please try purging the central cache in cache peferences to correct situation"
We solved the cache problem by purging it but the photo is corrupted! Furthermore, the photo turned red and 1/3 of the photo has been mysteriously turned black! It only briefly returns to normal after cache problem in adobe bridge. It turns normal but only for a split second!!! WE NEED THIS PHOTO RESTORED TO ORIGINAL CONDITION BEFORE THE CACHE ERROR.
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Your photo may be lost, I'm sorry to say.
Check your Windows System Event log and look for disk errors. Disks do fail, and if there have been unrecoverable errors you'll see them in the event log.
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Though Bridge 3.x (CS4) runs
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Ann,
>I have absolutely NO desire to inflict unnecessary pain on myself intentionally.
That's most commendable. :) Trust me, pain and grief is exactly what you would have.
Here's another way I can confirm the bug:
First I manually delete the cache folders, then do a global purge on startup (by holding the option key and checking the box in the dialog box). The "Date Created" info line is blank (data missing).
Then I Build and Export Cache through the Tools menu. That fixes the missing data in the info line.
Presumably, I now have a healthy cache.
If I again purge the cache globally, through preferences or at startup, the "Date Created" info line goes blank instantly under ALL my thumbnails on all volumes connected at the time.
Then I again Build and Export Cache through the Tools menu. That fixes the missing data in the info line under all thumbnails.
To me, that is unmistakably a bug.

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The cache construction seems to be quite fast (faster than anticipated) - I am not sure what, if anything, is being rebuilt.
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as there supposed to be seperate programs and independant of one another this is surprising 'not'
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i have noticed that some of issues no longer seem to occur
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Ed,
Yes you can. The cache facilitates the quick display of images in a folder.
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Rob
P.S.
>I do, indeed, have image files in a folder on my desktop.
This would mean that there is a cache inside that folder, *not* on the desktop itself.

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http://forums.adobe.com/message/2652688#2652688
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gumbogood wrote:
A Cache Manager tool that lets me either schedule a cache cleaning on a folder, or keep it permanent, would be a huge help. And I don't think that it is unreasonable for me to ask this of Adobe.
If you submit a feedback poll where Yammer pointed you, and it gets a couple of hundred (thousand?) users agree you might get Adobe's attention.
I agree with Yammer that Bridge is a low priority project with Adobe. Think their target audience is the casual user with a few hundred photos added each year. Your use pattern is more specialized and you either have to adapt with scripts or move to another product IMO.
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If you have "export cache to folders" checked, dumping the cache in preferences only dumps the central cache. To dump the folder cache you have to visit each folder and click on Tools/cache/purge cache for xxx folder. Again, most people do not recognize this. This technique purges both the central and folder cache for this folder only.
It the 100% previews are the problem for you it would seem like a simple task for the script people to write one that would delete it after xx days as the 100% previews are held in a specific folder.
Bridge is not a good digital asset manager. You are probably in that arena dealing with several hundred thousand images. Omke uses a DAM as it does some functions better than Bridge, but Bridge is still his main program. Can't remember the name, but if you read these posts you might have seen it.

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I tried to rename the apple computer folder to _old and I received another error with another really funky folder name that looked like a SID. I renamed that and reran.
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Systems blue screens every few minutes. MS offered a variety of error messages, now is uniformly "Memory Mangement". Chrome shows a Cache Error.
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Hello again TexasBooster,
It is good to hear from you again!
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I hope this helps!
Regards
MechPilot
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!

How to restore a backed up CS6 bridge cache to a new install of CS6

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Moving the discussion to Bridge General Discussion.
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Switching From Windows To Mac: ACR Database, Bridge Cache Questions

I am planning to switch from Windows XP to the Mac running Leopard. I am now running CS2 in Windows, but will upgrade to CS3 on the Mac. I am maintaining my RAW file settings in ACR central database and my Bridge cache in a centralized cache file. I've searched the forums but couldn't find answers to my migration questions: 1. Can one move the ACR database file from Windows (in folder C:\Documents and Settings\<username>\Application Data\Adobe\CameraRaw) to a folder somewhere on the Mac to preserve the settings on RAW files that are also moved to the Mac? Or does one need to export individual XMP files for the RAW files in Windows and move both the RAW files and their associated XMP files to the Mac? 2. I have a similar question for migrating the Bridge cache from Windows XP to the Mac. Can one somehow move the Bridge cache over (I think it's in C:\Documents and Settings\<username>\Application Data\Adobe\Bridge\Cache\Thumbnails\) or do I need to export the cache for each folder and subfolder and move them over along with the folders and subfolders? I would appreciate any help or pointers to any Adobe documents or directions. Thank you.

Man-Kong,
Since you said that you were also migrating from CS2 to CS3 I would have said that their cache files were incompatible. That is what I experienced with CS1, CS2, and CS3 in the past. But Thomas indicated it should work. I must be missing something.
The XMP files move fine for me. The local cache (folder) files have completely different names with each version and I see no evidence that they can be shared. This is also a problem with archived CDs. CS3 always has to rebuild cache if they were archived from CS1 or CS2.
Since the central cache must have some folder references, and this structure will be completely different on Mac, I dont see how it can work. It doesnt work for scripts or actions either.
So my humble recommendation is to set your preferences to store cache and XMP files in the local folders where possible. Then simply bite the bullet. Each time you visit a folder for the first time in the new environment, cache will be rebuilt.
Cheers, Rags :-)

Bridge Cache Destination Cannot be Changed from Old User and Find does not Work

Often administrators find themselves in a position of making a new admin account to resolve a lost system drive or some compatibility problem.
If Bridge has a cache destination linked to this old account, it is due to the older admin account being deleted before the new admin account is setup in Bridge with the cache destination properly linked to the new user cache in the library locations for bridge caches. This problem causes some headaches with things like keywords and find.
If you have had to restore your system or generate a "new user" account, it would be important to go into Bridge and ensure that your cache preference in pointing at the right location, before deleting the "old user". If the "old user" is deleted, you might find the cache location locked to this "old user" in a file structure that no longer exists. This makes if fixed and unchangeable.
If you encounter this problem, regenerate the old user name as an administrator account. Go into that account and start Bridge. Check the location of the cache file in the preferences. You will see that it is located in the proper place for this new account. It is also the same location as your current account which no doubt you have found is frozen into place.
At this point, while in the "old user" admin account:
Go get info on your "old user"/Library/Caches/Adobe/Bridge CS3/Cache
Note the folder nest and go to each folder and apply permissions to each of these folders that allow your "new user" read and write access. You can do this in one step by applying the permissions to the Library folder and all enclosed folders, but who knows what that might do. Focus on solving the problem.
Then:
Switch back to your "new user" (that is your current user) account, open Bridge, go to the preference for cache and you will note, magically, it is now located in the right account, it has been unfrozen from the "old user", once deleted, and now brought back to life to help you get ride of this problem.
For good measure, press the choose button, you will find you go to the finder to the right location in your "new user"/current user account.
You will also find that FIND works after this and also Bridge is zippy and fast as it should be.
You can now quit Bridge, Log Out of your "new user" account, log back in and find that all is just the way it should be. Once this is done, go into your system preferences for users and delete the "old user" account (into the trash, do not save a thread).
It seems that there are many situations where reviving and old user id will help with repairs to permissions problems in a mac that has been through system drive failure or significant application conflicts that require making a new user.
Hope this helps someone.

Often administrators find themselves in a position of making a new admin account to resolve a lost system drive or some compatibility problem.
If Bridge has a cache destination linked to this old account, it is due to the older admin account being deleted before the new admin account is setup in Bridge with the cache destination properly linked to the new user cache in the library locations for bridge caches. This problem causes some headaches with things like keywords and find.
If you have had to restore your system or generate a "new user" account, it would be important to go into Bridge and ensure that your cache preference in pointing at the right location, before deleting the "old user". If the "old user" is deleted, you might find the cache location locked to this "old user" in a file structure that no longer exists. This makes if fixed and unchangeable.
If you encounter this problem, regenerate the old user name as an administrator account. Go into that account and start Bridge. Check the location of the cache file in the preferences. You will see that it is located in the proper place for this new account. It is also the same location as your current account which no doubt you have found is frozen into place.
At this point, while in the "old user" admin account:
Go get info on your "old user"/Library/Caches/Adobe/Bridge CS3/Cache
Note the folder nest and go to each folder and apply permissions to each of these folders that allow your "new user" read and write access. You can do this in one step by applying the permissions to the Library folder and all enclosed folders, but who knows what that might do. Focus on solving the problem.
Then:
Switch back to your "new user" (that is your current user) account, open Bridge, go to the preference for cache and you will note, magically, it is now located in the right account, it has been unfrozen from the "old user", once deleted, and now brought back to life to help you get ride of this problem.
For good measure, press the choose button, you will find you go to the finder to the right location in your "new user"/current user account.
You will also find that FIND works after this and also Bridge is zippy and fast as it should be.
You can now quit Bridge, Log Out of your "new user" account, log back in and find that all is just the way it should be. Once this is done, go into your system preferences for users and delete the "old user" account (into the trash, do not save a thread).
It seems that there are many situations where reviving and old user id will help with repairs to permissions problems in a mac that has been through system drive failure or significant application conflicts that require making a new user.
Hope this helps someone.

Can't view Camera RAW files in Bridge or Photoshop CS4 after upgrading to Mac Mavericks X OS.

After upgrading my Mac operating system to Mavericks X I can no longer view Camera RAW images on either Bridge or Photoshop CS4!
I'd already fixed the issue of not even being able to launch Photoshop by installing Apple's Java applet, but this doesn't seem to have helped with the Camera RAW situation.
I've tried invoking "Update" in both Bridge and Photoshop, and both indicate there are no updates.
I even went to Adobe's Camera RAW area, and downloaded and installed the Camera RAW plugin specifically for my cameras (Canon 5D Mk ii) and Photoshop CS4, and that hasn't helped at all!
I feel that it's just another silly Java applet, but I haven't any idea how to proceed from here!
HELP!
Thank you,
Bob

Did you download and install the camera raw 5.7 update?
Adobe - Photoshop : For Macintosh : Camera Raw 5.7 update
There are also other updates you should install, such as 11.0.2 for photoshop and the bridge output module update, if you need them.
Product updates
Adobe - Bridge : For Macintosh
Adobe - Creative Suite : For Macintosh
Adobe - Photoshop : For Macintosh

Corrupt Files in Adobe Bridge Cache

Bridge has left me with corrupted files in Bridge Cache which I cannot delete, or scan with Macafee or look at with any other program I have.
When I access the folder containing the corrupt files my PC just hangs.
I have the latest versions of Photoshop and Lightroom running on Windows 7 (64 bit).
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Apparently some programs can read them, but general advice is to use an underscore instead of a dot.
Before Mac OS X (that was based on unix) it would not make any difference how many dot's, commas, spaces, slashes, etc you where using, the file always opened in the correct application.
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Bridge cache managment & export to folders?

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Round 2 testing, I changed the CS6 Bridge cache location to be the same location I was using for CS5, on a secondary drive.
Small mistake, because CS6 proceeded to delete the entire existing cache and start building a new one. However, Bridge CS5 seems to coexist OK sharing the same cache with CS6. They are both re-building the cache as I visit individual folders. (30,000 files in 800 folders gonna take a while).
Long ago under CS3 I adopted the strategy of setting Bridge to "Auto export cache to folders." That worked well, because if you purged the master cache, Bridge would very quickly rebuild it from the folder cache files each time you re-visited a folder. The thumbs would come up very quickly if a folder cache existed, much slower if no folder cache existed.
Under CS5, and now CS6, that is no longer true. If you visit a folder after the cache has been purged, a slow process to generate thumbnails occurs. It appears that the individual folder cache is not being used for anything. The time to re-build the cache is about the same, regardless of whether folder cache files exist or not.
Purging or deleting the Bridge cache was often necessary under CS3 because the cache often became corrupted. CS5 was more stable, but still not immune from cache corruption. Maybe CS6 will be even more stable, but I'm betting cache purges will still be sometimes necessary. Is there any way to make the rebuild faster? Or more generally, what's the best strategy for Bridge cache management?
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What is the function and advantage of the Bridge Forum?
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Bridge & Cache Errors - CS4

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