Bridge CC corrupting CR2 Files?

When i open a certain folder full of 1000 CR2 files, bridge correctly displays them with a preview file. But after a few seconds the previews dissapear leaving a gray box, bridge then says that the file is unsuported or corrupt.
I try to open the files in Lightroom or Photoshop CC and it says the same thing.
As an experiement i tried opening the folder in Bridge CS6 instead... Again the files all opened successfully, i could see every image with a preview file, but then after a few moments the previews grayed out.
I took the drive over to another system and now the files do not show any preview at all when opened in Bridge. Also do not open in PS or LR.
Any advice?

I took the drive over to another system and now the files do not show any preview at all when opened in Bridge. Also do not open in PS or LR.
Can you provide more details?
What camera was used for the originals, what drive are you talking about. Can you check the file size on the files and is the extension still as original with only one dot followed by CR2?
What computer and System are you using?
Like Curt states the first thing Bridge does is read the embedded thumbnail (a jpeg included in the Raw file itself) and then it tries to read the data of the Raw file for a preview.
Bridge is in basic read only and only ACR is writing an XMP side car file with the settings you changed. If your files are corrupted then Bridge will not be able to read them at all.

Similar Messages

Bridge CS5 corrupts CR2 files when extracting thumbnails (Win8.1 64bit)

I'm using Design Premium CS5 on two computers - Lenovo T510 with Windows 7 (64 bit) and a Lenovo Yoga 2 Pro with Windows 8.1 (64 bit). Everything works fine on the Win 7 machine. On the Yoga, if I download Raw files, they look fine until Bridge begins extracting thumbnails. Once that process begins, most of the files are corrupted, becoming bands and boxes of color:
I tried updating the software, reinstalling, and opening the files in Camera Raw and Photoshop. Nothing seems to change the outcome. I continue to be able to use the Win 7 machine with no problems. I intended the Yoga to be my travel computer for trips in which photography will be the main focus. Given this problem, I only see two solutions unless I'm able to fix it. One is to carry either only the Win 7 computer or both computers. The other is to not open the files into Bridge and take it on faith that the photos were successfully downloaded before formatting my media. Neither of those solutions is very satisfactory. I hope someone out there can help me find a solution that will make the Yoga work as I had hoped. FYI, JPEGs work fine. I suppose that would be another solution: only shoot in JPEG.

Smash87,
Thanks for your reply and suggestion.
I have already tried what you suggested but it didn't work at first. I will try it again just to see if it works this time but to be frank I don't expect it will.
Another problem is the fact that I didn't have this issue with CS4 which is the version you are using. The problem appeared once I switched to CS5. The fact that your issue was resolved in CS4 is no guarantee the same will happen to CS5. In fact, it is almost a given it will not considering Adobe's track record with Bridge. Every new version of Bridge brings along with it a new set of problems and challenges. I am really getting tired of it. Now please keep in mind that my collection of images includes a few thousands of folders each containing anywhere between 200 and 1000 images. Adobe shouldn't have to force a customer to have to purge the cache and rebuild all previews when this customer (as it is my case) has thousands of folders and/or images. This is just insane.
They really need to get this application working right. One would imagine that it would have happened by now since they have already had 5 versions of this application to do it plus the file browser application experience before Bridge was formally introduced. So, what is happening Adobe ???
Thanks again for your help and suggestion.

Adobe Bridge is corrupting my files. What do I do???

I have the Adobe Cloud, so use Adobe CS6 Bridge.
In the last 2 days I have run 2 Batch Renames (I've done this multiple times on the same software, same computer) on nikon raw files (NEF).
There have been about 200 files in each batch. When the renaming has run through, it changes all the tumbnails into small blurs of the original images, and when I look in the Finder it no longer shows a tumbnail, but a grey rectangle with 'exec' in the top left hand corner.
I tried to open the Adobe Application Manager to uninstall and reinstall Bridge, but came up with this error message:
Sorry, there seems to be a problem with the installation process (Error code: A12E1) For troubleshooting tips please visit our customer support page.
PLEASE HELP I'm in the middle of my final year and cannot afford to lose any more of my work!

Moved from the Creative Cloud to the Downloading, Installing, Setting Up forum. They will be able to help you here.

Corrupt cr2 file raw farmat

I have 650d canon and did a job with it an it say cant display when i try open it with photoshop it cant be open nether will lightroom i really need some help

Make sure your Photoshop and Lightroom support your RAW file first. What version of LR or PS are you using?
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CR2 files from CANON will corrupted when preview by Adobe bridge

Hello Frides
This problem started for me since Sep 2012, on CS5 and CS6
Windows 7 Ultimate
64 GB Ram
Quad Core i7
ACR 7.3
ACR 6.2
Camera Canon 5D M2
The problem is when I preview my archive files it corrupt the as well; I can see the CR2 file using ACDsee Pro 5 but when I convert them to Tiff or JPEG it export the corrupted file.
The scary part is if I'm losing my archive CR2 files,
I can’t open these file in Canon Digital Photo Professional after they damaged with Adobe.
This evening I was working on a photo and export it as Tiff , when i change directory in Bridge the same CR2 file corrupted!!!!!
I delete the XMP file associated with the CR2 didn’t help, its look like when bridge try to update the thumbnail somehow it
I tested on my portable workstation
Lenovo w701ds
16 GB Ram / i7 QC / Window7 Pro
stil get this random problem.
CHecked the CF card / Card reader / all my cables on both PC's
My problem is a software problem
PLEASE HELP!!!!! SOS

I have tried all of those and different versions/order of import, different drives and different cards.
Sorry, cross posting the same time it seems.
I just put the image back on the memory card and checked it in the camera and it views normally in the camera.
Again, you are not viewing the Raw file at the back of the camera, it can't show because the Raw data needs to be first demosaiced using a dedicated Raw converter like ACR or Canon DPP. What you see is the embedded jpeg preview the camera produces for this purpose and for using in Finder and other systems that can only view jpeg.
I did try downloading it to a different hard drive directly from the camera...I was able to view the image for about 30 seconds before it corrupted. As I mentioned, for this particular image I actually did a full ACR edit and created a jpg from the RAW file yesterday.
Here we are getting to the strange part of the problem. Can you provide a screenshot of the problem file?
When this happened about 6 months ago, after re-creating a file in the adobe library (unfortunately I can't remember where it was or what the file name was)...it stopped.
That probably would mean the Cache file and plug in from the User library / caches/ Adobe/ Bridge CSxx / Cache and plug in
or from same user library / preferences / Bridgexx plist file. Both files are recreated fresh and empty after restarting Bridge
I was actually able to go back to the corrupted images (4 out of 6) and view the corrupted images and edit them normally!
Try to reset the default setting in ACR
It just started again recently and I have 5 or 6 images that it's happened to. The first 5 corrupted as soon as I loaded them in ACR, this is the first one that corrupted after I edited it. I've tried opening them in iphoto and Canon DPP and they initially preview normally and then corrupt once they fully load the jpg preview.
Can you show both results from ACR and DPP in a screenshot?

CR2 Files Corrupting on Import

Hi
I have an issue with importing CR2 RAW and JPEG files into Windows 7. This isn't an Adobe issue but I'm hoping someone just might be able to put me on the right track
A percentage of the files are being corrupted. I've tried importing directly from the camera (Canon 5D MkII), via a CF card reader and from an external HDD - all with the same result
The odd thing is that if I re-import the same batch of files I don't always get the same result. Some that were corrupted aren't, some that weren't are and some of those that were still are and some that weren't still aren't
It's definitely isn't the camera, the CF cards, or the card reader that's at fault. Windows 7 - and its USB system - is the only common denominator here
the only part Lightroom, Bridge, Photoshop or Canon DPP plays is that they all display the same result so they're out of the equation too
Bizzare

Since LR doesn’t touch or write to the files have you tried copying from the CF card to a folder on your internal C drive and then bringing into LR using:
Import >> Add
What happens if you move from Library to develop. Does the image display correctly?
It’s really a process of elimination along the hardware chain although purging the camera raw and preview caches may help. See this similar thread:
http://www.lightroomforums.net/showthread.php?19246-Corrupt-CR2-files-after-importing-from -Compact-Flash-to-HDD-using-Lightroom

Adobe Bridge Corrupts Canon CR2 files

Viewing Canon CR2 RAW files from a Canon EOS 7D or Canon EOS 40D camera will corrupt some images. After Adobe Bridge creates a
thumbnail of the CR2 files, some images previews will show the file with corruption (large white square or discolored areas). The CR2 file then
becomes corrupt. The file is not corrupt prior to viewing in bridge, but it becomes corrupt after viewing in bridge. The file is corrupt because it can
no longer be processed with any other RAW conversion program including ACR, DPP, or BreezeBrowser. If the file is marked as read only before viewing in bridge, the image preview shows corrupt in Bridge but the file remains intact and can be processed with Canon's DPP software. This issue first occured with CS4 and the ACR 5.5 update. The problem seemed to be less prevalent with the ACR 5.7 update. However after upgrading to CS5 this problem is back and worse than ever.
When doing a detailed file compare between a corrupted version of a CR2 file and a copy of the same file before the corruption occurs it appears as if metadata has been written to the wrong part of the file (middle) instead of the beginning (header).
Operating System: Windows 7

I am trying to fix this problem as well.
In my case, I've got Windows 7 (32-bit), CS5, and a Canon 50D.
I've got photos that I can view perfectly in Canon's Digital Photo Professional, but the SAME photo in the SAME directory opens corrupted in Bridge.
Here's an interesting wrinkle:
Scenarios:
(fyi - all my CR2 images are pulled off the CF card using Bridge's loader)
CR2 Image opened in Canon's Digital Photo Professional: Opens Fine.
CR2 Image opened in Photoshop directly (skipping Bridge): Opens Fine. (opens in Camera Raw first, of course, but still Fine)
CR2 Image 'browsed to' in Bridge: Corrupted pinky/yellow/white.
CR2 Image double-clicked in Bridge, opens in Camera Raw: Corrupted pinky/yellow/white.
Bridge closed.
CR2 image opened in Photoshop directly again. Pay attention... opens 1st in Camera Raw: Corrupted, but for only five seconds! It refreshes on its own and now is Fine! Click Open Image into Photoshop and it Opens Fine again.
It's clear to me Bridge/Adobe something is corrupting these images.
It seems sometimes that the corruption becomes permanent, and even Canon's Digital Photo Professional shows a corrupted image. In the scenarios and order mentioned above, the CR2 file remains openable fine in Digital Photo Professional. So, why other images I have cannot open well in Digital Photo Professional, I do not know -- perhaps the order I clicked things caused Bridge to update the CR2 file?
I'm in the process of updating all CS5 software to the latest, in case I'm missing some updates. If anything improves as a result, I'll update here.
]{evin

CS5 Ext and Bridge 6.3 are now corrupting my Canon cr2 files. Any suggestions?

Morning All,
My machine has just started corrupting some of my cr2 files. I bring them back from the card as well as from my backups and all of a sudden all of the versions are corrupt. I can open them in IrfanView no problem. I can open them in DPP by Canon no problem. Just Bridge does this. I have installed all of the latest updates for all Adobe products. The thumbnail is corrupted with white/pinkish squares as well as the preview pane being corrupted. However, I have just noticed that I am able to open the file in Camera Raw 6.3 and it shows corruption for several seconds and then shows the uncorrupted Raw. I can make changes etc and save them by pressing done. I then see the thumbnail and it's still corrupted. Purging the cache doesn't seem to make a difference.
I'm confident that the various versions of the cr2 files are not damaged.
My system details are posted below
Windows: Microsoft Windows 7 Ultimate, 64Bit
Memory (RAM): 12280 MB
Motherboard: ASUSTeK Computer INC. P6T SE
CPU Info: Intel Core i7 CPU 920 @ 2.67GHz
Display Adapters: NVIDIA GeForce GTX 260
Monitors: 2x; NEC MultiSync LCD2690WUXi2 1920 x 1200 32 bit, ViewSonic VA2213w SERIES 1920 x 1080 32 bit
Hard Disks:
C: 128GB A-Ram Pro Series SSD for Programs
D: 4 x 1 Gb Samsung HDs in Raid 1 + 0 1863.0GB size for Data
O: 59.6GB A-Ram Pro Series SSD for Win7 and Adobe Swapfiles
The files were perfect earlier today, It's just now that they seem to be corrupting and the more I look at them the more of them corrupt. I have deleted and rebuilt the cache. I use xmp files. I've deleted them as well to no effect. I am checking the file system and may be wrong but I don't think this is a file system problem.
All MS updates have been applied as well.
Cheers
Onslow

G'day Curt,
I smacked myself on the forehead when I read your reply. How could I have forgotten to do that? However, after trying that, the problem persists and more files are corrupting. I now have around ten files of around 200 in a party folder I have that have corrupted. They all were perfect several days ago.
I'm starting to get worried as I work for the local rag and have social pics this weekend to process. I can't afford to let this happen to them.
Thanks for the suggestion....
Onslow

Can some help with CR2 files ,Ican`t see CR2 files in adobe bridge

can some help with CR2 files ,I can`t see CR2 files in adobe bridge when I open Adobe Photoshop cs5- help- about plugins- no camera raw plugins. When i go Edit- preference and click on camera raw shows message that Adobe camera raw plugin cannot be found

That's strage. Seems that the Camera Raw.8bi file has been moved to different location or has gone corrupt. By any chance did you try to move the camera raw plugin to a custom location?
Go To "C:\Program Files (x86)\Common Files\Adobe\Plug-Ins\CS5\File Formats" and look for Camera Raw.8bi file.
If you have that file there, try to download the updated camera raw plugin from the below location.
http://www.adobe.com/support/downloads/thankyou.jsp?ftpID=5371&fileID=5001
In case you ae not able to locate the Camera Raw.8bi file on the above location, then i think you need to re-install PS CS5.
[Moving the discussion to Photoshop General Discussions Forum]

Corrupt CR2 RAW files

Has anyone found a fix for CR2 RAW files being corrupted? I have read all the thread postings I could google on various forums and can not seem to find any solid fix to the problem.
I purchased the Canon 400D for my trip to Asia and shot over 1500 photos, almost all in RAW. I transferred 90% of the images onto CDR and DVD media to make more room my Sandisk Extreme III 4gb card. Of the 1500+ photos, 150+ of my images remain corrupted.
I am posting this in hope that someone has found a fix.
Hardware:
Canon 400D Xti Rebel
Sandisk Extreme III 4gb
Atech Flash Technology "Pro-Gear" USB 2.0 card reader
IBM/Lenovo Z60M desktop replacement
Software:
Canon's DPP (Digital Photo Professional)
Microsoft Camera Raw Viewer (does not work with CR2)
Adobe CS2 with latest upgrades
I filled my CF card up four times during the duration of my trip.
Listed in order:
1 - 6 CDR's
2 - 1 DVD
3 - 3 CDR's
4 - straight transfer from CF card to my Z60m laptop
Of the four times I DL'ed images, the first 4 CDR's were the only folders that did not carry any corrupted files. All files were DL'ed onto a PC using my Atech card reader locally before burning.
Of all the images I took, I noticed a total of about 2 to 3 images that are shown to be corrupted when played back on my camera. I reviewed each and every file anywhere between 1 to 5 times on my camera prior to transfer and they all looked fine (maybe the camera plays back the embedded jpegs?). I would delete all images using the in camera function. I formatted the card before each fresh shoot. Originally thinking it was a CD/DVD transfer issue, that would not explain why some images from the last batch off the CF card (straight from CF card to reader to laptop) were also corrupted.
Here's my workflow (I'm new to RAW): I used Canon's DPP for a day and all the thumbnails displayed perfectly. Like CS2, I believe the software first displays the embedded jpg Thumbnails before loading the actual RAW preview. I did NOT notice any corrupted images based on the rendered thumbnails but I have not verified all my images first before making a strong claim to this.
I have not installed my copy of CS2 at this point and anxious to use Adobe Bridge, I did so the following day. After playing with some images, I began to notice some weird lost of colors in some of my thumbnail preview images. I attempted to open these files and DPP gave me a corrupt image notification. I tried it in Adobe Bridge and the images opened only to show me that either the image had part of it white, black or various colors. Some images were entirely black.
On the advice of a forum poster, I used Fastone Image viewer to see if I can save the image as jpegs and it worked but the jpeg was a smaller both in file size and dimension; not a complete lost at least. I did not recall having any image corruption with the exception of about 3 images (at most) which was witnessed on the camera itself during playback which prompted me to think that there was a bad sector on the CF card.
Notes:
- One forum poster suggested that Microsoft's RAW viewer were causing problems. Originally, I attempted to open one or two CR2 files and MS RAW viewer launched but gave me errors. I DL'ed the latest version and installed it and it will also not work on CR2's. After reading the MS page on the RAW viewer, it shows that CR2 was not supported yet. I then uninstalled the proggie after reading the posting.
- Another forum poster suggests that it is a bad card reader. I will attempt to transfer images directly from the camera going forward.
I'd hate to have this happen again but can not fathom why the problem will not reiterate itself with more RAW transfers going forward. Hopefully, someone has a good solution. Thanks. -Will

Rita,
The process for determining what is causing the files to be corrupt can be a tedious one depending on the following:
1. Can you review the images on your camera's LCD screen without problems? If not then the problem is most probably either a corrupted/faulty memory card or a faulty camera. If this is the case then your best bet at recovery (of sorts) is to use a program such as BrezzeBrowser from BreezeSys to extract the embedded jpeg versions of the corrupted RAW files from within each RAW file. Chances are, you won't manage to actually repair the corrupted RAW file but the jpegs are better than nothing.
2. If the images review ok on your camera but are corrupted when viewing on your computer and there seems to be no other problem with other files on your computer then it may be either a faulty card reader or usb/firewire cable between the card reader and the computer that is the culprit. Try the card reader with a different cable and also try a different card reader to determine the cause of the corruption.
3. If your symptoms are that you get different files corrupting over time when viewing them on your computer then the problem may be any one of either failing RAM memory, hard disk, hard disk controller or IDE/SATA hard disk cables. This is where the troubleshooting can be pretty tedious testing then eliminating each item from the list of suspicious pieces of hardware. Try the card and card reader on an altogether different computer to see if the files transfer correctly to that computer. If so then the problem lies with your computer hardware. If you haven't already done so at this stage, backup all your important data immediately (hopefully you keep backs anyway).
Hope this helps.

After updating Bridge & PS, still unable to view CR2 files from Canon M3

I cannot view CR2 Raw files from the Mark III on Bridge CS6 and Photoshop CS6 to convert into TIF and JPG files for a client. I have updated all of my Adobe programs, restarted, and the files are still not showing up for me. Help please!

Thank you for elaborating.
Your system should absolutely be opening those files. Any of the versions of ACR (Adobe Camera Raw Plug-in) that run with Photoshop 13.0.6 can and will open those files if properly installed, that includes the current version, ACR 8.6.
Go to About Plug-In > Camera Raw… in the Photoshop menu and see what version shows up there, just to check that the plug-in is installed correctly. There should only be one version of ACR in the plug-in menu.
That Canon camera model has been supported ever since ACR versions 6.7 in CS5 and 7.1 in CS6.
If ACR only shows once in the plug-in menu and you still cannot open your file(s), then you in all probability have corrupted files.
The fact that you can see the images in Apple's Preview means nothing, only that Preview is showing you the embedded JPEG preview embedded in the file. Such JPEG previews generally do not get corrupted even if the raw file has been corrupted.
I hope you have the original CR2 files or good backups.

I am trying to update Adobe Bridge and Photoshop CS6, because it is not opening my CR2 files taken by my Canon 6D. I have tried to go to help updates, and the software says that it is "Up to Date". However, if I view the plug-in, it says that Camera R

I am trying to update Adobe Bridge and Photoshop CS6, because it is not opening my CR2 files taken by my Canon 6D. I have tried to go to help > updates, and the software says that it is "Up to Date". However, if I view the plug-in, it says that Camera Raw is only version 7.1. I can not find a direct download for Camera Raw 7.3, only the DNG converter, NOT CAMERA RAW! Please Help!

Did you fix your issue? I am having the same one

After installation of latest Bridge and Photoshop version (2014.2.2) *.CR2 files will not be displayed correctly, neither in preview nor in Camera Raw dialog.

After installation of latest Bridge and Photoshop version (2014.2.2) *.CR2 files will not be displayed correctly anymore, neither in preview nor in Camera Raw dialogue.
Some pictures have white squares with blue and red diagonal stripes that cover almost the complete picture.
When opening those files I have the same problem in Camera Raw dailogue and even in Photoshop eventually.
I tried to open the same same pictures on another computer with the same version of Bridge and Photoshop but the problem remains the same.
It seems like the files itselves are still ok, because if you open an explorer window the previews of the pictures are all ok. And the pictures' sizes remain the same.
I tried to clear the cache in both programs but it didn't help.
Has anyone an idea????

First see if a reboot of your PC helps. If not,
Resets may be in order:
Photoshop: Press and hold Control - Shift - Alt immediately upon cold-starting Photoshop. If you get the keys down quickly enough - and you have to be VERY quick - it will prompt you to confirm deletion of your established preferences, which will lead to them all being set to defaults.
Bridge: Start Adobe Bridge and immediately press Ctrl+Alt+Shift (Windows) or Command+Option+Shift (Mac OS) until the Reset Settings dialog box appears. Select all three options--Reset Preferences, Reset Standard Workspaces, and Purge Entire Thumbnail Cache--and then click OK.
Outdated graphics drivers can also cause display problems. Go to your GPU maker's website and be sure you have the latest drivers for your card model.

Cannot view cr2 files in Bridge cs4 & Windows 7

I can not convert the cr2 files in cs4      nor read them with new Windows 7      Home Edition 64 bit computer
Upon      downloading from my camera I am unable to view the images.
After      downloading the file, when clicking on the file in Bridge to bring it into      Photoshop I get the following message” Could not complete your request      because it is not the right kind of document”
I am      able to view the images on the media card from the camera.
I have      contacted Canon and they suggest that it’s a software issue and that I      should go to the Adobe website and      look for Windows 7 64 updater.
I was      unable to find anything with this reference but I updated to Bridge 5.7.
After      trying to see the images after the update I was still unable to view the      images so I logged onto the Adobe Support site and was told that they no      longer support cs4.
Any suggestions ?

Keep in mind that if your camera is newer than the last released version of Camera Raw (5.7) for Photoshop CS4, Adobe does provide a free solution for compatibility, as Curt has mentioned, through the use of the free DNG Converter application.
The way that works is this:
1. You get your raw images from your new camera into a folder on your computer.
2. You run the latest DNG Converter application and choose the folder.
3. It converts the entire folder full of images to .DNG files.
4. You open a DNG file as you would an older raw file, with your old version of Photoshop.
While the DNG Converter provides you a way to continue to use your older Photoshop software with a new camera, keep in mind that there are significant improvements in the raw converter in the latest version of Photoshop that may allow you to make better images out of your raw files if you do choose to upgrade Photoshop.
-Noel

Bridge CS6 not recognizing CR2 files

I currently use CS6. My camera is a Canon SX50 HS which is supported and generates CR2 files. I use macs. Previously I was able to view the thumbnails for these files in Bridge but that has changed. Now I can't view them when on my mac pro but can still see them on my macbook air. I do not know what has changed or what the difference between to two are. Everything is updated on both machines. I am at a loss - any help would be greatly appreciated. Oh, by the way, I have no problem seeing these files in Lightroom 5.

Moving this discussion to the Bridge General Discussion forum.

Bridge CC corrupting CR2 Files?

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