Bridge CC Crashes on Startup Windows 8
When opening bridge, I get an error message saying "Adobe Bridge CC has stopped working." It also crashes when viewing folders containing more than 15 files. I've uninstalled /re-installed bridge and updated to the latest version. I've also tried deleting the cache and preferences folders.
Computer Specs:
Sony VAIO 15.5" Core i7 750GB
3rd generation Intel Core i7-3632QM Quad-Core processor
Processor Speed - 2.2GHz
8GB of DR3 memory
NVIDIA GeForce GT 640M LE Dedicated Graphics
Windows 8.1 Pro
i ran the program from the folder under troubleshoot compatability
and it seems to have run some kinda compatability thing
and now it opens
Yay
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Bridge CS6 crashes on startup after upgrade from CS5
Yesterday I upgraded to Photoshop CS6 using an install disk mailed from Adobe. Photoshop CS6 itself appears to be working fine, but both the 32-bit and 64-bit versions of Bridge CS6 crash on startup with the standard Windows popup ("Adobe Bridge CS6 has stopped working. Windows is searching for a solution..."). Bridge CS5 still works great, as it did before the CS6 installation.
The Windows Event Viewer shows the following message for the crash of the 64-bit version:
Faulting application name: Bridge.exe, version: 5.0.0.399, time stamp: 0x4f5ec28e
Faulting module name: MMXCore.8BX_unloaded, version: 0.0.0.0, time stamp: 0x4f308138
Exception code: 0xc0000005
Fault offset: 0x000007fee2694c10
Faulting process id: 0x11f0
Faulting application start time: 0x01cd2de2890d2563
Faulting application path: C:\Program Files\Adobe\Adobe Bridge CS6 (64 Bit)\Bridge.exe
Faulting module path: MMXCore.8BX
Report Id: c7df83bc-99d5-11e1-9969-1c6f65d33927
and the following for the crash of the 32-bit version:
Faulting application name: Bridge.exe, version: 5.0.0.399, time stamp: 0x4f5ec62d
Faulting module name: MMXCore.8BX_unloaded, version: 0.0.0.0, time stamp: 0x4f308107
Exception code: 0xc0000005
Fault offset: 0x6ae31ec0
Faulting process id: 0xe58
Faulting application start time: 0x01cd2de2487d6d23
Faulting application path: C:\Program Files (x86)\Adobe\Adobe Bridge CS6\Bridge.exe
Faulting module path: MMXCore.8BX
Report Id: 88541db9-99d5-11e1-9969-1c6f65d33927
I've rebooted multiple times and tried reinstalling from the upgrade disk, but the problem persists.
The installation is on a machine dedicated to Photoshop whose system info is included below. I'm running a multi-disk setup with 1 SSD as my C drive, another SSD for Temp and Scratch (in different partitions on the same SSD), and a RAID 5 array of hard drives for the actual image files. To my knowledge I'm running with the latest drivers of everything.
I'm not sure how to move forward at this point. Any information or assistance would be most appreciated.
David
==================
Adobe Photoshop Version: 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00) x64
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:10, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2
Physical processor count: 4
Processor speed: 3410 MHz
Built-in memory: 16367 MB
Free memory: 13546 MB
Memory available to Photoshop: 14755 MB
Memory used by Photoshop: 87 %
Image tile size: 128K
Image cache levels: 4
OpenGL Drawing: Enabled.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
OpenGL Allow Old GPUs: Not Detected.
Video Card Vendor: NVIDIA Corporation
Video Card Renderer: GeForce GTX 570/PCIe/SSE2
Display: 2
Display Bounds:= top: 0, left: 1600, bottom: 1440, right: 2500
Display: 1
Display Bounds:= top: 0, left: 0, bottom: 1200, right: 1600
Video Card Number: 1
Video Card: NVIDIA GeForce GTX 570
OpenCL Unavailable
Driver Version: 8.17.12.9573
Driver Date: 20120209000000.000000-000
Video Card Driver: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Video Mode: 1600 x 1200 x 4294967296 colors
Video Card Caption: NVIDIA GeForce GTX 570
Video Card Memory: 1280 MB
Video Rect Texture Size: 16384
Serial number: 91198925890275526270
Application folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\
Temporary file path: H:\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
F:\, 32.0G, 31.5G free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Required\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Plug-ins\
Additional Plug-ins folder: not set
Installed components:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2012/01/18-15:07:40 66.492997 66.492997
adbeape.dll Adobe APE 2012/01/25-10:04:55 66.1025012 66.1025012
AdobeLinguistic.dll Adobe Linguisitc Library 6.0.0
AdobeOwl.dll Adobe Owl 2012/02/09-16:00:02 4.0.93 66.496052
AdobePDFL.dll PDFL 2011/12/12-16:12:37 66.419471 66.419471
AdobePIP.dll Adobe Product Improvement Program 6.0.0.1654
AdobeXMP.dll Adobe XMP Core 2012/02/06-14:56:27 66.145661 66.145661
AdobeXMPFiles.dll Adobe XMP Files 2012/02/06-14:56:27 66.145661 66.145661
AdobeXMPScript.dll Adobe XMP Script 2012/02/06-14:56:27 66.145661 66.145661
adobe_caps.dll Adobe CAPS 6,0,29,0
AGM.dll AGM 2012/01/18-15:07:40 66.492997 66.492997
ahclient.dll AdobeHelp Dynamic Link Library 1,7,0,56
aif_core.dll AIF 3.0 62.490293
aif_ocl.dll AIF 3.0 62.490293
aif_ogl.dll AIF 3.0 62.490293
amtlib.dll AMTLib (64 Bit) 6.0.0.75 (BuildVersion: 6.0; BuildDate: Mon Jan 16 2012 18:00:00) 1.000000
ARE.dll ARE 2012/01/18-15:07:40 66.492997 66.492997
AXE8SharedExpat.dll AXE8SharedExpat 2011/12/16-15:10:49 66.26830 66.26830
AXEDOMCore.dll AXEDOMCore 2011/12/16-15:10:49 66.26830 66.26830
Bib.dll BIB 2012/01/18-15:07:40 66.492997 66.492997
BIBUtils.dll BIBUtils 2012/01/18-15:07:40 66.492997 66.492997
boost_date_time.dll DVA Product 6.0.0
boost_signals.dll DVA Product 6.0.0
boost_system.dll DVA Product 6.0.0
boost_threads.dll DVA Product 6.0.0
cg.dll NVIDIA Cg Runtime 3.0.00007
cgGL.dll NVIDIA Cg Runtime 3.0.00007
CIT.dll Adobe CIT 2.0.5.19287 2.0.5.19287
CoolType.dll CoolType 2012/01/18-15:07:40 66.492997 66.492997
data_flow.dll AIF 3.0 62.490293
dvaaudiodevice.dll DVA Product 6.0.0
dvacore.dll DVA Product 6.0.0
dvamarshal.dll DVA Product 6.0.0
dvamediatypes.dll DVA Product 6.0.0
dvaplayer.dll DVA Product 6.0.0
dvatransport.dll DVA Product 6.0.0
dvaunittesting.dll DVA Product 6.0.0
dynamiclink.dll DVA Product 6.0.0
ExtendScript.dll ExtendScript 2011/12/14-15:08:46 66.490082 66.490082
FileInfo.dll Adobe XMP FileInfo 2012/01/17-15:11:19 66.145433 66.145433
filter_graph.dll AIF 3.0 62.490293
hydra_filters.dll AIF 3.0 62.490293
icucnv40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
icudt40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
image_compiler.dll AIF 3.0 62.490293
image_flow.dll AIF 3.0 62.490293
image_runtime.dll AIF 3.0 62.490293
JP2KLib.dll JP2KLib 2011/12/12-16:12:37 66.236923 66.236923
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 10.0
LogSession.dll LogSession 2.1.2.1640
mediacoreif.dll DVA Product 6.0.0
MPS.dll MPS 2012/02/03-10:33:13 66.495174 66.495174
msvcm80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcm90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcp100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcp80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcp90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcr100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcr80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcr90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
pdfsettings.dll Adobe PDFSettings 1.04
Photoshop.dll Adobe Photoshop CS6 CS6
Plugin.dll Adobe Photoshop CS6 CS6
PlugPlug.dll Adobe(R) CSXS PlugPlug Standard Dll (64 bit) 3.0.0.383
PSArt.dll Adobe Photoshop CS6 CS6
PSViews.dll Adobe Photoshop CS6 CS6
SCCore.dll ScCore 2011/12/14-15:08:46 66.490082 66.490082
ScriptUIFlex.dll ScriptUIFlex 2011/12/14-15:08:46 66.490082 66.490082
tbb.dll Intel(R) Threading Building Blocks for Windows 3, 0, 2010, 0406
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 3, 0, 2010, 0406
TfFontMgr.dll FontMgr 9.3.0.113
TfKernel.dll Kernel 9.3.0.113
TFKGEOM.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
updaternotifications.dll Adobe Updater Notifications Library 6.0.0.24 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 6.0.0.24
WRServices.dll WRServices Friday January 27 2012 13:22:12 Build 0.17112 0.17112
wu3d.dll U3D Writer 9.3.0.113
Required plug-ins:
Accented Edges 13.0
Adaptive Wide Angle 13.0
ADM 3.11x01
Angled Strokes 13.0
Average 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Bas Relief 13.0
BMP 13.0
Camera Raw 7.0
Chalk & Charcoal 13.0
Charcoal 13.0
Chrome 13.0
Cineon 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Clouds 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Collada 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Color Halftone 13.0
Colored Pencil 13.0
CompuServe GIF 13.0
Conté Crayon 13.0
Craquelure 13.0
Crop and Straighten Photos 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Crop and Straighten Photos Filter 13.0
Crosshatch 13.0
Crystallize 13.0
Cutout 13.0
Dark Strokes 13.0
De-Interlace 13.0
Difference Clouds 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Diffuse Glow 13.0
Displace 13.0
Dry Brush 13.0
Eazel Acquire 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Embed Watermark 4.0
Extrude 13.0
FastCore Routines 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Fibers 13.0
Film Grain 13.0
Filter Gallery 13.0
Fresco 13.0
Glass 13.0
Glowing Edges 13.0
Grain 13.0
Graphic Pen 13.0
Halftone Pattern 13.0
HDRMergeUI 13.0
IFF Format 13.0
Ink Outlines 13.0
JPEG 2000 13.0
Lens Blur 13.0
Lens Correction 13.0
Lens Flare 13.0
Liquify 13.0
Matlab Operation 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Measurement Core 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Mezzotint 13.0
MMXCore Routines 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Mosaic Tiles 13.0
Multiprocessor Support 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Neon Glow 13.0
Note Paper 13.0
NTSC Colors 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Ocean Ripple 13.0
Oil Paint 13.0
OpenEXR 13.0
Paint Daubs 13.0
Palette Knife 13.0
Patchwork 13.0
Paths to Illustrator 13.0
PCX 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Photocopy 13.0
Photoshop 3D Engine 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Picture Package Filter 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Pinch 13.0
Pixar 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Plaster 13.0
Plastic Wrap 13.0
PNG 13.0
Pointillize 13.0
Polar Coordinates 13.0
Portable Bit Map 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Poster Edges 13.0
Radial Blur 13.0
Radiance 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Read Watermark 4.0
Reticulation 13.0
Ripple 13.0
Rough Pastels 13.0
Save for Web 13.0
ScriptingSupport 13.0
Shear 13.0
Smart Blur 13.0
Smudge Stick 13.0
Solarize 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Spatter 13.0
Spherize 13.0
Sponge 13.0
Sprayed Strokes 13.0
Stained Glass 13.0
Stamp 13.0
Sumi-e 13.0
Targa 13.0
Texturizer 13.0
Tiles 13.0
Torn Edges 13.0
Twirl 13.0
Underpainting 13.0
Vanishing Point 13.0
Variations 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Water Paper 13.0
Watercolor 13.0
Wave 13.0
WIA Support 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Wind 13.0
Wireless Bitmap 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
ZigZag 13.0
Optional and third party plug-ins: NONE
Plug-ins that failed to load: NONE
Flash:
Mini Bridge
Kuler
Installed TWAIN devices: NONEThanks Curt, but this is not a virus issue. Think about it, how could the ntdll.dll file be virus infected and yet only impact the running of this single application? That really wouldn't make sense now would it? That library is critical to many windows function and if it were virus infected, I would have more things to worry about that trying to get Bridge to launch.
I already did my homework on that before I posted here and tried some of the things suggested on verifying the integrity of my system files. The Digital Signature Information shows to be okay.
It could be that I upgraded this system from Windows XP Professional to Windows Vista Business and that I have an old (CS2) install that I did not remove from the computer. I have done a variety of things to try and get to the root, but to no avail. I am sure that if I were willing to start completely from scratch and do a clean install of the OS, I may be able to get it to work. I don't really have time to do that however, and since I am not the only person who has had the issue with Bridge failing to start, I suspect the solution lies somewhere within the architecture of Bridge in CS6 that is at the root of my problem.
I am hoping that someone from Adobe will finally figure it out and provide an update that works. -
Itunes crashing on startup - Windows 8.1
Hi since upgrading to Windows 8.1 I've had nothing but problems with itunes. Since downloading the latest Microsoft release for 8.1 my Itunes constantly crashes on startup. I've tried removing and reinstalling itunes, still didnt work. I then tried running itunes in various compatibility modes eg windows 7 etc, still not working. To be honest I feel this is a poor show that two major worldwide programs fail to work together on Windows 8.1. Any help in getting itunes to work would be gratefully received. Thanks J
Have you gotten any help with this issue anywhere else?
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Skype 7.6 crashes on startup Windows 8.1
Hello, I've been having this problem for over a week, have searched these forums and have tried multiple solutions that have been posted on different threads regarding skype crashing on startup, but to no avail. When I start up skype, I get the spinning wheel and then a message that says "Skype has stopped working. A problem caused the program to stop working correctly, etc." I have tried reinstalling skype, installing various versions, and nothing seems to work. I'm running IE11 with default settings and my Adobe Flash is up to date. To expedite this process, I have ran the dxdiag.exe and have attached a .zip of the file. Also, I booted my computer in safe mode and tried running Skype 7.6, and got this specific error message. Any guidance would be greatly appreciated. Thanks, Kevin
Please, run the DirectX diagnostics tool. Go to Windows Start and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post. Be aware that you will have to zip this file before attaching it here.
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Firefox 4.0.1 crashes on startup (windows xp)
Since I upgraded to the new firefox (4.0.1) it crashes on startup.
(By crash, i mean the mozilla crash reporter appears and goes no further)
I am running windows xp.
Here is what i have tried so far:
- uninstalled & reinstalled firefox
- restart in safe mode (causes crash reporter to appear too)
- uninstalled google desktopOnly I upgraded to firefox 4 while it was in beta and never had any problems like this. It took the final version to have problems. I truly miss my Firefox 4.
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thanks -
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Hi,
Labview crashes on startup. I get this message: "Labview 10.0 Development System has stopped working." I don't get any further than this.
I have 95 computers running Windows 7 64-bit Enterprise. To install Labview on these I use the automated installer with these options: "/q /acceptlicenses yes /r:n /applyspecfile k:\zfdmsi\Labview2010\yellow1\".
This was working on Windows XP. I have tried to install Labview manually on one of the windows 7 computers and it works fine.. But I cant do that on 95 computers...
Any ideas why it's crashing?
Thanks in advance.
Solved!
Go to Solution.Yes, m: is a network drive. We have a local policy on all workstations redirecting My Documents to the M: drive.
I got the issue resolved by installing Labview 2010 SP1 -
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I have just installed Adobe Bridge CS6 on a Windows Vista system. When I try to open it I get a message "Adobe Bridge CS6 has stopped working". The program won't open. Solutions?
Hi there! Because the forum you originally posted in is for beginners trying to learn the basics of Photoshop, I moved your question to the Adobe Bridge forum, where you'll get more specialized help.
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Illustrator CC 2014 18.1.0.430 crashes on startup (windows)
I recently bought adobe CC2014 18.0 for my windows 7 64bit SP1. after a week or so i have got an update to 18.1.0.430 (I think he installed it automatically) and i am not quiet sure but i think after that Illustrator is crashing every time i am starting it up.
It is showing the loading screen and is loading sone stuf but suddenly i got a screen from windows "Adobe Illustrator 2014 stopped working". The only thing i can do is close the window and illustrator closes also. I also bought Photoshop but this one is working fine!
Here is the error i find in the "eventviewer" of windows:
Logboeknaam: Application
Bron: Application Error
Datum: 25/10/2014 16:20:15
Gebeurtenis-id:1000
Taakcategorie: (100)
Niveau: Fout
Trefwoorden: Klassiek
Gebruiker: n.v.t.
Computer: beheerder-PC
Beschrijving:
Naam van toepassing met fout: Illustrator.exe, versie: 18.1.0.430, tijdstempel: 0x54247b91
Naam van module met fout: UserInterface.aip, versie: 18.1.128.0, tijdstempel: 0x542a5984
Uitzonderingscode: 0xc0000005
Foutoffset: 0x000000000006151f
Id van proces met fout: 0x3e4c
Starttijd van toepassing met fout: 0x01cff05ec655dff1
Pad naar toepassing met fout: C:\Program Files\Adobe\Adobe Illustrator CC 2014\Support Files\Contents\Windows\Illustrator.exe
Pad naar module met fout: C:\Program Files\Adobe\Adobe Illustrator CC 2014\Support Files\Required\Plug-ins\UserInterface.aip
Rapport-id: 09be3928-5c52-11e4-b0e4-6c626de6a976
Gebeurtenis-XML:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-10-25T14:20:15.000000000Z" />
<EventRecordID>352305</EventRecordID>
<Channel>Application</Channel>
<Computer>beheerder-PC</Computer>
<Security />
</System>
<EventData>
<Data>Illustrator.exe</Data>
<Data>18.1.0.430</Data>
<Data>54247b91</Data>
<Data>UserInterface.aip</Data>
<Data>18.1.128.0</Data>
<Data>542a5984</Data>
<Data>c0000005</Data>
<Data>000000000006151f</Data>
<Data>3e4c</Data>
<Data>01cff05ec655dff1</Data>
<Data>C:\Program Files\Adobe\Adobe Illustrator CC 2014\Support Files\Contents\Windows\Illustrator.exe</Data>
<Data>C:\Program Files\Adobe\Adobe Illustrator CC 2014\Support Files\Required\Plug-ins\UserInterface.aip</Data>
<Data>09be3928-5c52-11e4-b0e4-6c626de6a976</Data>
</EventData>
</Event>
I already searched on the web and tried these things before i was out of thoughts and wrote this message:
- Remove Photoshop + Illustrator and ran the removal (cleanup) tool from Adobe and reinstalled everything
- Reinstalled my graphics card (nVidia GTX 560 ti)
- Scanned on virus and spyware with Combofix & Malwarebytes
- Reinstalled Visual C++ 2012 Redistributable X64 11.0.61030
- deactivated all windows services and startup programs in MSCONFIG
I also made 2 dump files from task manager
- one from the application tab (Werfault.dmp about 90 Mb large)
- one from out of the service tab (illustrator.dmp about 700Mb large)
If you need them or just one of them just let me know how i send them.
nothing have gave any solution at all. I ran out of ideas and forums with the same error so this is sort of my last help.
Thanks in advanceHello Pureweb,
Please upload the crashdumps on some file sharing website say Dropbox and share the link with us by sending a mail to "[email protected]". We will analyze the dump and will suggest you the workaround appropriately.
In parallel, please check that you do not have any 3rd Party plugins installed in it. Please try to remove them one-by-one and see which one causes the crashes or do reverse i.e. remove all the 3rd party plugins. Or Uninstall Ai and check at following location:
C:\Program Files\Adobe\Adobe Illustrator CC 2014
Please verify that nothing is left at above location on uninstalling Ai. Then try a fresh install and see if Ai works.
Also, verify that you have the updated Wacom drivers on your system. This might be an issue with the 3rd party program as well. One of the user who was having a similar issue reported on the Ai forum that one of the 3rd party Stahl's ImageWorx DTG RIP - a program for printing to a Direct To Garment printer was causing the issue. So, you may check if the similar thing is not happening in your case.
Regards,
Dhirendra -
InDesign CS4 Crashes at Startup Windows 7
I just moved to a new computer at work (Windows 7) and installed CS4 Design Standard. All programs (PhotoShop, Illustrator and Acrobat) except InDesign will open and work fine. InDesign crashes when the startup panel shows "Starting up Service Registry..."
When I login with my local administrator user profile (no server access) InDesign opens with no errors however anytime I try to open it using my main user profile (also an administrator profile but without access to our server) InDesign crashes at "Starting up Service Registry" and will not open.
I am nearly ready to pull my hair out. Your help is appreciated.I have just learned that Adobe DOES NOT provide support for CS4 without payment! Adobe, you received payment when I bought the software. Now you want more? I could understand if I were on a relic (CS3 or heaven forbid CS2) but 1 version back and no support!? Well, thank you VERY much Adobe.
Working for a small non-profit that cannot afford to upgrade each time a new version comes out we expect support! What does it say about your customer service and your confidence in your software that you don't support the previous version?!?
I try to be an understanding person, but I cannot understand this. -
SSMS 2014 crashes on startup - Windows 8.1
I had it working briefly, and I suspect some Visual Studio Nuget packages may have screwed it up. Both SSMS 2014 and Visual Studio 2013 stopped working at the same time, although I managed to fix VS by uninstalling and reinstalling. The same
has not worked with SQL Server.
On startup of SSMS I get the message "SQL Server Management Studio has stopped working".
The Event Viewer gives the following two errors:
Faulting application name: Ssms.exe, version: 2014.120.2000.8, time stamp: 0x5306c06d
Faulting module name: clr.dll, version: 4.6.57.0, time stamp: 0x551b89d7
Exception code: 0xc0000005
Fault offset: 0x00011d10
Faulting process id: 0x1d08
Faulting application start time: 0x01d084d7da2f4673
Faulting application path: C:\Program Files (x86)\Microsoft SQL Server\120\Tools\Binn\ManagementStudio\Ssms.exe
Faulting module path: C:\Windows\Microsoft.NET\Framework\v4.0.30319\clr.dll
Report Id: 18f96321-f0cb-11e4-8261-acb57d6c536e
Faulting package full name:
Faulting package-relative application ID:
AND
Application: Ssms.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an internal error in the .NET Runtime at IP 74461D10 (74450000) with exit code 80131506.
I have also tried to install SQL Server Express but get an complaint about "Validation errors no the page", and the detail is that all the features are installed.Thanks, but I'm not paying $499 for MS to get their software to work out of the box.
You need not pay to get the fix from Microsoft. It would be refunded back to you when case is closed. You need to tell this to engineer that the case is only to get a fix and need to be marked as "non-decrement"
But, if you need any troubleshooting assistance, then it would be a paid support.
Balmukund Lakhani
Please mark solved if I've answered your question, vote for it as helpful to help other users find a solution quicker
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Author: SQL Server 2012 AlwaysOn -
Paperback, Kindle -
I've had CS3 installed on my system for a few years and for one reason or another have never gotten around to using Bridge. I wanted to play around with it today but it crashes as soon as I try and start it up:
Date/Time: 2009-03-20 14:17:50.770 -0400
OS Version: 10.4.11 (Build 8S165)
Report Version: 4
Command: Bridge CS3
Path: /Applications/Adobe/CS3/Adobe Bridge CS3/Bridge CS3.app/Contents/MacOS/Bridge CS3
Parent: WindowServer [3270]
Version: 2.0.0.975 (2.0.0.975)
PID: 3913
Thread: Unknown
Link (dyld) error:
Symbol not found: __ZN6ScCore8InitTerm6atExitEPFvvE
Referenced from: /Applications/Adobe/CS3/Adobe Bridge CS3/Bridge CS3.app/Contents/MacOS/Bridge CS3
Expected in: /Applications/Adobe/CS3/Adobe Bridge CS3/Bridge CS3.app/Contents/MacOS/../Frameworks/AdobeScCore.framework/Versions/A/AdobeScCore
Model: PowerMac7,3, BootROM 5.1.8f7, 2 processors, PowerPC G5 (3.0), 2.5 GHz, 4 GB
I've tried the "hold a key to reset preferences" trick and it still crashes right after that. Can anyone help ID what the problem is?
Thanks,
JIf you mean hold 'Any key' then there is one of your problems. You should hold down the option key while restarting Bridge and when a menu with three options appears choose refresh preferences and try again.
BUT
first of all upgrade Bridge to version 2.1.1.9 (and PS to 10.0.1)
That probably should solve your problem :-)
If still no luck quit Bridge go to the user library preferences folder. Inhere find and delete the AdobeBridgeCS3 plist file and delete this to the trash. Restart (again with option key and refresh preferences) and try again -
Acrobat 9 crashes after startup window
when I start Acrobat 9, it crashes right after the main window opens with a "
Adobe Acrobat 9.0 has encountered a problem and needs to close. We are sorry for the inconvenience." erroe.
I had it working on this machine but must have done something to break it. My 9.0 is an upgrade from 7.0. I started from scratch, loaded 7.0 from the CD, then loaded 9.0 from my on-line purchase, to not avail. Same issue.
One thing I did do (can't remember why) is to uninstall Adobe Type manager from Control Panel/Add-Remove Programs. Could this be the cause? How do I reinstall ATM?
PLEASE help!!! Desperate!Bill:
Thanks for all the tips. Actually I already did most of this (multiple times) to no avail.
· I’m running Win XP Pro SP3 on a Dell Latitude D630 laptop with 2GB memory.
· I Bought Acrobat 7 Standard (it came bundled with my scanner) so I do have that CD and the key
· I purchased the upgrade to Acrobat 9 Standard on-line for $99.
· Actually, everything was working fine until I uninstalled ATM. (I did that because my laptop wouldn’t undock or hibernate and I read that ATM could be the cause.)
· I’ve done several repairs from Control Panel. Didn’t help.
· Finally, this morning I decided to uninstall everything and install a trial version of Adobe 9 PRO from their web site. That didn’t work either.
· I notice that none of these actions has brought ATM back. On the other hand, I can’t find a place from where I can download ATM either.
Here’s the really funny thing. Acrobat is not completely broken. I can actually get it to work for the first few seconds. And if I type real fast, I can even save the pdf file that it opens before it crashes! For example, if I click on a pdf file on a web page and it is small enough that it opens right away, I can click the save button and hit OK immediately (don’t mind where it saves the file, I can find and move it later) before I get the “Adobe Acrobat 9.0 has encountered a problem and needs to close. We are sorry for the inconvenience.” message. The same happens if I just open Acrobat and let it sit. It doesn’t crash immediately. It takes about 5 seconds before it does.
This should give a clue as to where/why it is crashing.
Tomorrow I’m going to try and get Adobe on a chat line and have them take a look.
Let me know if you get any other good ideas. Thanks for taking the time to reply.
Thanks,
Jamshed Mulla -
ITunes crashes on startup Windows 7
My iTunes will start up for about 5 seconds and then crash
I have uninstalled iTunes and then reinstalled it to no avail.
Here are the crash details:
Version=1
EventType=APPCRASH
EventTime=129690985555266307
ReportType=2
Consent=1
UploadTime=129690985559666558
ReportIdentifier=e230c454-2d36-11e1-bfcb-6cf049703156
IntegratorReportIdentifier=e230c453-2d36-11e1-bfcb-6cf049703156
WOW64=1
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=iTunes.exe
Sig[1].Name=Application Version
Sig[1].Value=10.5.2.11
Sig[2].Name=Application Timestamp
Sig[2].Value=4ee0844d
Sig[3].Name=Fault Module Name
Sig[3].Value=KERNELBASE.dll
Sig[4].Name=Fault Module Version
Sig[4].Value=6.1.7601.17651
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=4e211319
Sig[6].Name=Exception Code
Sig[6].Value=80000003
Sig[7].Name=Exception Offset
Sig[7].Value=0001280c
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.1.7601.2.1.0.768.3
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=0a9e
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=0a9e372d3b4ad19135b953a78882e789
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=0a9e
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=0a9e372d3b4ad19135b953a78882e789
UI[2]=C:\Program Files (x86)\iTunes\iTunes.exe
UI[3]=iTunes has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
LoadedModule[0]=C:\Program Files (x86)\iTunes\iTunes.exe
LoadedModule[1]=C:\Windows\SysWOW64\ntdll.dll
LoadedModule[2]=C:\Windows\syswow64\kernel32.dll
LoadedModule[3]=C:\Windows\syswow64\KERNELBASE.dll
LoadedModule[4]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b641 44ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2\COMCTL32.dll
LoadedModule[5]=C:\Windows\syswow64\msvcrt.dll
LoadedModule[6]=C:\Windows\syswow64\GDI32.dll
LoadedModule[7]=C:\Windows\syswow64\USER32.dll
LoadedModule[8]=C:\Windows\syswow64\ADVAPI32.dll
LoadedModule[9]=C:\Windows\SysWOW64\sechost.dll
LoadedModule[10]=C:\Windows\syswow64\RPCRT4.dll
LoadedModule[11]=C:\Windows\syswow64\SspiCli.dll
LoadedModule[12]=C:\Windows\syswow64\CRYPTBASE.dll
LoadedModule[13]=C:\Windows\syswow64\LPK.dll
LoadedModule[14]=C:\Windows\syswow64\USP10.dll
LoadedModule[15]=C:\Windows\syswow64\SHLWAPI.dll
LoadedModule[16]=C:\Windows\syswow64\SHELL32.dll
LoadedModule[17]=C:\Windows\system32\apphelp.dll
LoadedModule[18]=C:\Windows\AppPatch\AcLayers.DLL
LoadedModule[19]=C:\Windows\syswow64\ole32.dll
LoadedModule[20]=C:\Windows\syswow64\OLEAUT32.dll
LoadedModule[21]=C:\Windows\system32\USERENV.dll
LoadedModule[22]=C:\Windows\system32\profapi.dll
LoadedModule[23]=C:\Windows\system32\WINSPOOL.DRV
LoadedModule[24]=C:\Windows\system32\MPR.dll
LoadedModule[25]=C:\Windows\system32\IMM32.DLL
LoadedModule[26]=C:\Windows\syswow64\MSCTF.dll
LoadedModule[27]=C:\Program Files (x86)\iTunes\iTunes.dll
LoadedModule[28]=C:\Program Files (x86)\Common Files\Apple\Apple Application Support\AVFoundationCF.dll
LoadedModule[29]=C:\Program Files (x86)\Common Files\Apple\Apple Application Support\MediaToolbox.dll
LoadedModule[30]=C:\Windows\syswow64\WS2_32.dll
LoadedModule[31]=C:\Windows\syswow64\NSI.dll
LoadedModule[32]=C:\Program Files (x86)\Common Files\Apple\Apple Application Support\QuartzCore.dll
LoadedModule[33]=C:\Program Files (x86)\Common Files\Apple\Apple Application Support\CoreFoundation.dll
LoadedModule[34]=C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.5 0727.6195_none_d09154e044272b9a\MSVCR80.dll
LoadedModule[35]=C:\Windows\system32\VERSION.dll
LoadedModule[36]=C:\Program Files (x86)\Common Files\Apple\Apple Application Support\pthreadVC2.dll
LoadedModule[37]=C:\Windows\system32\WSOCK32.dll
LoadedModule[38]=C:\Program Files (x86)\Common Files\Apple\Apple Application Support\objc.dll
LoadedModule[39]=C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.5 0727.6195_none_d09154e044272b9a\MSVCP80.dll
LoadedModule[40]=C:\Program Files (x86)\Common Files\Apple\Apple Application Support\libdispatch.dll
LoadedModule[41]=C:\Windows\system32\WINMM.dll
LoadedModule[42]=C:\Program Files (x86)\Common Files\Apple\Apple Application Support\libicuin.dll
LoadedModule[43]=C:\Program Files (x86)\Common Files\Apple\Apple Application Support\libicuuc.dll
LoadedModule[44]=C:\Program Files (x86)\Common Files\Apple\Apple Application Support\icudt46.dll
LoadedModule[45]=C:\Program Files (x86)\Common Files\Apple\Apple Application Support\ASL.dll
LoadedModule[46]=C:\Program Files (x86)\Common Files\Apple\Apple Application Support\CoreGraphics.dll
LoadedModule[47]=C:\Program Files (x86)\Common Files\Apple\Apple Application Support\zlib1.dll
LoadedModule[48]=C:\Program Files (x86)\Common Files\Apple\Apple Application Support\CoreVideo.dll
LoadedModule[49]=C:\Program Files (x86)\Common Files\Apple\Apple Application Support\libxml2.dll
LoadedModule[50]=C:\Program Files (x86)\Common Files\Apple\Apple Application Support\CFNetwork.dll
LoadedModule[51]=C:\Windows\syswow64\CRYPT32.dll
LoadedModule[52]=C:\Windows\syswow64\MSASN1.dll
LoadedModule[53]=C:\Windows\system32\iphlpapi.dll
LoadedModule[54]=C:\Windows\system32\WINNSI.DLL
LoadedModule[55]=C:\Windows\syswow64\WININET.dll
LoadedModule[56]=C:\Windows\syswow64\Normaliz.dll
LoadedModule[57]=C:\Windows\syswow64\iertutil.dll
LoadedModule[58]=C:\Windows\syswow64\urlmon.dll
LoadedModule[59]=C:\Program Files (x86)\Common Files\Apple\Apple Application Support\SQLite3.dll
LoadedModule[60]=C:\Program Files (x86)\Common Files\Apple\Apple Application Support\CoreAudioToolbox.dll
LoadedModule[61]=C:\Windows\system32\DSOUND.dll
LoadedModule[62]=C:\Windows\system32\POWRPROF.dll
LoadedModule[63]=C:\Windows\syswow64\SETUPAPI.dll
LoadedModule[64]=C:\Windows\syswow64\CFGMGR32.dll
LoadedModule[65]=C:\Windows\syswow64\DEVOBJ.dll
LoadedModule[66]=C:\Program Files (x86)\Common Files\Apple\Apple Application Support\VideoToolbox.dll
LoadedModule[67]=C:\Program Files (x86)\Common Files\Apple\Apple Application Support\CoreMedia.dll
LoadedModule[68]=C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1d f_1.1.7601.17514_none_72d18a4386696c80\gdiplus.dll
LoadedModule[69]=C:\Windows\syswow64\COMDLG32.dll
LoadedModule[70]=C:\Program Files (x86)\iTunes\GNSDK_DSP.DLL
LoadedModule[71]=C:\Program Files (x86)\iTunes\GNSDK_SDKMANAGER.DLL
LoadedModule[72]=C:\Program Files (x86)\iTunes\GNSDK_MUSICID.DLL
LoadedModule[73]=C:\Program Files (x86)\iTunes\GNSDK_SUBMIT.DLL
LoadedModule[74]=C:\Windows\system32\MSIMG32.dll
LoadedModule[75]=C:\Windows\system32\ODBC32.dll
LoadedModule[76]=C:\Windows\system32\OLEACC.dll
LoadedModule[77]=C:\Windows\syswow64\PSAPI.DLL
LoadedModule[78]=C:\Windows\system32\RICHED20.dll
LoadedModule[79]=C:\Program Files (x86)\Common Files\Apple\Apple Application Support\WebKit.dll
LoadedModule[80]=C:\Program Files (x86)\Common Files\Apple\Apple Application Support\JavaScriptCore.dll
LoadedModule[81]=C:\Program Files (x86)\Common Files\Apple\Apple Application Support\WebKitQuartzCoreAdditions.dll
LoadedModule[82]=C:\Windows\system32\d3d9.dll
LoadedModule[83]=C:\Windows\system32\d3d8thk.dll
LoadedModule[84]=C:\Windows\system32\dwmapi.dll
LoadedModule[85]=C:\Windows\syswow64\WINTRUST.dll
LoadedModule[86]=C:\Program Files (x86)\Common Files\Apple\Apple Application Support\ApplePushService.dll
LoadedModule[87]=C:\Windows\system32\odbcint.dll
LoadedModule[88]=C:\Windows\system32\dnssd.dll
LoadedModule[89]=C:\Windows\system32\CRYPTSP.dll
LoadedModule[90]=C:\Windows\system32\rsaenh.dll
LoadedModule[91]=C:\Program Files (x86)\Common Files\Apple\CoreFP\CoreFP.dll
LoadedModule[92]=C:\Windows\system32\secur32.dll
LoadedModule[93]=C:\Windows\system32\uxtheme.dll
LoadedModule[94]=C:\Program Files (x86)\Common Files\microsoft shared\ink\tiptsf.dll
LoadedModule[95]=C:\Windows\syswow64\imagehlp.dll
LoadedModule[96]=C:\Windows\system32\RpcRtRemote.dll
LoadedModule[97]=C:\Program Files (x86)\iTunes\iTunes.Resources\iTunesRegistry.DLL
LoadedModule[98]=C:\Program Files (x86)\iTunes\iTunes.Resources\en.lproj\iTunesLocalized.DLL
LoadedModule[99]=C:\Program Files (x86)\iTunes\iTunes.Resources\iTunes.DLL
LoadedModule[100]=C:\Windows\system32\WINSTA.dll
LoadedModule[101]=C:\Windows\system32\Dxva2.dll
LoadedModule[102]=C:\Windows\system32\MMDevAPI.DLL
LoadedModule[103]=C:\Windows\system32\PROPSYS.dll
LoadedModule[104]=C:\Windows\system32\wdmaud.drv
LoadedModule[105]=C:\Windows\system32\ksuser.dll
LoadedModule[106]=C:\Windows\system32\AVRT.dll
LoadedModule[107]=C:\Windows\system32\AUDIOSES.DLL
LoadedModule[108]=C:\Windows\system32\msacm32.drv
LoadedModule[109]=C:\Windows\system32\MSACM32.dll
LoadedModule[110]=C:\Windows\system32\midimap.dll
LoadedModule[111]=C:\Windows\system32\dnsapi.DLL
LoadedModule[112]=C:\Windows\system32\RASAPI32.dll
LoadedModule[113]=C:\Windows\system32\rasman.dll
LoadedModule[114]=C:\Windows\system32\rtutils.dll
LoadedModule[115]=C:\Windows\system32\sensapi.dll
LoadedModule[116]=C:\Windows\system32\dhcpcsvc.DLL
LoadedModule[117]=C:\Windows\system32\mswsock.dll
LoadedModule[118]=C:\Windows\System32\wshtcpip.dll
LoadedModule[119]=C:\Windows\syswow64\CLBCatQ.DLL
LoadedModule[120]=C:\Windows\System32\netprofm.dll
LoadedModule[121]=C:\Windows\System32\nlaapi.dll
LoadedModule[122]=C:\Windows\System32\npmproxy.dll
LoadedModule[123]=C:\Program Files (x86)\QuickTime\QTSystem\QuickTime.qts
LoadedModule[124]=C:\Program Files (x86)\QuickTime\QTSystem\QTCF.dll
LoadedModule[125]=C:\Program Files (x86)\PokerOffice\bin\pshimp.Dll
LoadedModule[126]=C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\iTunesMobileDevice.dll
LoadedModule[127]=C:\Windows\system32\SXS.DLL
LoadedModule[128]=C:\Windows\system32\Wtsapi32.dll
LoadedModule[129]=C:\Windows\system32\WMVCORE.dll
LoadedModule[130]=C:\Windows\system32\WMASF.DLL
LoadedModule[131]=C:\Program Files (x86)\QuickTime\QTSystem\QuickTimeAudioSupport.qtx
LoadedModule[132]=C:\Windows\system32\Cryptdll.dll
LoadedModule[133]=C:\Windows\system32\aticfx32.dll
LoadedModule[134]=C:\Windows\system32\atiu9pag.dll
LoadedModule[135]=C:\Windows\system32\atiumdag.dll
LoadedModule[136]=C:\Windows\system32\atiumdva.dll
LoadedModule[137]=C:\Windows\system32\LINKINFO.dll
LoadedModule[138]=C:\Windows\system32\ntmarta.dll
LoadedModule[139]=C:\Windows\syswow64\WLDAP32.dll
LoadedModule[140]=C:\Windows\system32\ntshrui.dll
LoadedModule[141]=C:\Windows\system32\srvcli.dll
LoadedModule[142]=C:\Windows\system32\cscapi.dll
LoadedModule[143]=C:\Windows\system32\slc.dll
LoadedModule[144]=C:\Windows\system32\WindowsCodecs.dll
LoadedModule[145]=C:\Windows\system32\EhStorShell.dll
LoadedModule[146]=C:\Windows\system32\rasadhlp.dll
LoadedModule[147]=C:\Windows\System32\wship6.dll
LoadedModule[148]=C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL
LoadedModule[149]=C:\Program Files (x86)\Bonjour\mdnsNSP.dll
LoadedModule[150]=C:\Windows\System32\fwpuclnt.dll
LoadedModule[151]=C:\Windows\system32\credssp.dll
LoadedModule[152]=C:\Windows\SysWOW64\schannel.dll
LoadedModule[153]=C:\Windows\system32\ncrypt.dll
LoadedModule[154]=C:\Windows\system32\bcrypt.dll
LoadedModule[155]=C:\Windows\SysWOW64\bcryptprimitives.dll
LoadedModule[156]=C:\Windows\system32\GPAPI.dll
LoadedModule[157]=C:\Windows\system32\cryptnet.dll
LoadedModule[158]=C:\Windows\system32\Cabinet.dll
LoadedModule[159]=C:\Windows\system32\DEVRTL.dll
LoadedModule[160]=C:\Windows\system32\explorerframe.dll
LoadedModule[161]=C:\Windows\system32\DUser.dll
LoadedModule[162]=C:\Windows\system32\DUI70.dll
LoadedModule[163]=C:\Windows\system32\mscms.dll
LoadedModule[164]=C:\Windows\system32\dhcpcsvc6.DLL
FriendlyEventName=Stopped working
ConsentKey=APPCRASH
AppName=iTunes
AppPath=C:\Program Files (x86)\iTunes\iTunes.exeCan you go to command prompt (START/ALL PROGRAMS/ACCESSORIES right mouse click "command prompt" and choose "Run as Administrator"
type in
sfc /scannow
let Windows fix any system files that need to be repaired.
Restart the computer if it did actually repair any files.
Start iTunes and see if it is ok. -
Photoshop crashes on startup Windows 7 64 bit
Every time I start PS it crashes a couple of seconds later. I've tried re-installing my video card drivers, re-installing a previous driver version. I've signed out and back into Creative Cloud. I've even re-installed photoshop twice. Still no avail.
Please help.Perhaps the best thing would be if you would start your Event Viewer, navigate to the Windows Logs > Application Log section, look for one or more of the events corresponding to the Photoshop crash, and post the details.
Specifically, look for the Faulting Module Path (or similar) indication. That might help narrow down what's going wrong.
I know that people try things in desperation, but I'd like to mention here: Never do a "registry cleanup". It's not something that needs doing, and quite possibly you're setting yourself up for failures of other things. The Windows registry do NOT need to be cleaned, no matter how many cleaner application authors say so. The programmers of such applications simply cannot know what, on your particular system, can be safely deleted. Just say no!
-Noel -
Illustartor CC crashing on startup (Windows 7)
I installed the update and now Illustrator crashes as soon as it opens. Any help would be appreciated. Thanks.
Problem signature:
Problem Event Name: APPCRASH
Application Name: Illustrator.exe
Application Version: 17.0.0.260
Application Timestamp: 528213c9
Fault Module Name: StackHash_c952
Fault Module Version: 6.1.7601.18229
Fault Module Timestamp: 51fb164a
Exception Code: c0000374
Exception Offset: 00000000000c4102
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 4105
Additional Information 1: c952
Additional Information 2: c9529b3dae0897e356ae6a2c7dc214f0
Additional Information 3: d2b1
Additional Information 4: d2b15b7ab6a4fe424454e305c3b0be4dHello Everyone,
It looks like there are multiple crash problems being discussed in the same thread. I request you all to please create a separate thread for your problem.
Here are few suggestions for each one of you:
1. Markus99- It seems your installation has gone corrupt and hence some of the plugins are not getting installed or may be not read properly by Ai. Will it be possible for you to uninstall Ai and check in Program Files folder that nothing is left. While installing check that you are installing as an Admin user so that everything is copied correctly from the installer. Please let us know if it helps. Btw, do let us know which version of AICC are you on. Did any AICC update caused this issue.
2. VerdeGamer/ddartifex - Please create a separate thread and let us know more about your crash. Please do share the thread link here itself.
Btw, If on Win, please provide us a crash log using the following steps:
Open the “Task Manager” when the Adobe Illustrator CC crash window is displayed.
In the Task Manager window right-click on the name/string “Adobe Illustrator CC” and select the option “Create Dump File” in the context menu
It will display a dialog which says that it will create a file “Illustrato.dmp” in your “Temp” folder. Click on OK to create this. Wait for the action to get this completed.
Once the above file gets completed you can have this file by typing “%temp%” in your “Run” window (press “window button + r” on the keyboard). On clicking the enter key the TEMP folder can be opened.
Look there for the file name “Illustrator.dmp” and share it with us a dropbox link on [email protected]
If on Mac, send the crash log with your email id mentioned in it and let us know your email id by send us a mail on above id so that we can find the crash log and see the problem.
Regards,
Dhirendra
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