Bridge CC - Install Problem

I am installing CC, and pop-up says I must close Bridge CS5 (Bridge.exe).  Bridge is not open!  How do I handle this?

did you check running processes?
if so, restart your computer and retry.
if no, what os?

Similar Messages

  • When I start the program I instantly see this message:  "Adobe Bridge encountered a problem and is unable to read the cache, please try purging the central cache in cache preferences to correct the situation".  I have tried this and it only results in a s

    When I start the program I instantly see this message:  "Adobe Bridge encountered a problem and is unable to read the cache, please try purging the central cache in cache preferences to correct the situation".  I have tried this and it only results in a stalled/locked program.  I have tried restarting my machine multiple times and tried reconfiguring how the cache is managed.  Do you have anyone who could walk me through each step to correct this problem which just started two days ago.  I have owned this program for at least a year now...

    BOILERPLATE TEXT:
    Note that this is boilerplate text.
    If you give complete and detailed information about your setup and the issue at hand,
    such as your platform (Mac or Win),
    exact versions of your OS, of Photoshop (not just "CS6", but something like CS6v.13.0.6) and of Bridge,
    your settings in Photoshop > Preference > Performance
    the type of file you were working on,
    machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
    what troubleshooting steps you have taken so far,
    what error message(s) you receive,
    if having issues opening raw files also the exact camera make and model that generated them,
    if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
    etc.,
    someone may be able to help you (not necessarily this poster, who is not a Windows user).
    a screen shot of your settings or of the image could be very helpful too.
    Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
    http://forums.adobe.com/thread/419981?tstart=0
    Thanks!

  • Bridge cs5 camera raw 6.5 to 6.5 and new bridge cs6 preview problem

    Hi,
    when i actualize camera raw from 6.5 to 6.6 the preview can`t give me right preview after 1 adjustment in camera raw.Image apears like when we open it in camera raw and it last few seconds with the yellow exclamation mark.
    Months ago the only solution i found after several instals was to turn back to camera raw 6.5.
    Now im trying beta bridge cs6 and problem come back for me again.
    I use Nikon D3x with 14 bits ~49MB .nef files in Windows 7 64 bits.
    Is any one have same problem?And why only in 6.6 (and new camera raw 7.0) and not in 6.5?
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    Arménio Teixeira

    Frau S aus B wrote:
    I use Bridge CS5 with camera raw 6.7.1 in combibnation with a canon 6D and a canon 5D Mark2. The raw files from the 5D are shown in bridge, the raw files from the 6D are not. There is just an icon. The camera raw add-on is the latest usable update for Windows, the canon 6d is listed as compatible. Has anyone an idea what to do?
    The Canon 6D id NOT supported by ACR 6.7.1. It was supported for the very first time in ACR 7.3 whch requires CS6 to run.
    Therefore you will never be able to open raw CR2 files from the 6D directly in CS5.
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  • Camera Raw in Bridge CS 4 Problem

    Hi!
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    I'm sitting on an iMac intel C2D with 10.5.5. Earlier I had CS 3 installed but before installing CS 4 I did a complete clean up with adobes clean up script.
    This is really annoying and I haven't been able to find a solution. What can I do?
    Best regards
    /Felix

    Thanks Ann but that was not what I meant to ask, I now see that I was not very clear in this question and also not very clear in reading the original post :-)
    I was asking this question to the OP to check wether he was able to open it in PS instead of Bridge, because I thought he could not work with ACR at all. It seems I was a little to busy with other things because he states in his first post that he can open the Raw files in PS itself and I assume he means ACR with that.
    If so there is not much reason in checking the ACR version or wondering if there is only one Camera Raw installed if he can actually use ACR via PS itself. I was just trying to rule some options out :-)
    Felix, just to be sure:
    -You have Bridge CS4 installed in the default application folder at your Mac and not in an other location?
    -In the root library (not user!) you have in the path: Macintosh HD/Library/ApplicationSupport/Adobe/Plug-Ins-CS4/FileFormats: CameraRaw.plugin (version:5.1)?
    -You have refreshed preferences already as per Ramón (also no Opera Web browser)
    -In the preferences for Bridge in the start up scripts section both Bridge CS4 and PSCS4 are activated?
    - To repeat Ann, have you tried it already in a new user account to check if the problem is only in your current user or in your system?
    Will you be so kind and report back for al these questions?
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  • Bridge CS6 cache problem causes freeze

    MacPro early 2008, 10 mb RAM, Apple OSX 10.7.3, CS5 already installed.
    CS6 Beta was working fine until today.
    Now when I open Bridge CS6 I get "Bridge encountered a problem and is unable to read the cache. Please try purging the central cache in Cache Preferences to correct the situation."  I then try to purge the cache, but nothing happens and Bridge freezes.
    Worse, I cannot use my keyboard at all or perform any mouse click actions if Bridge is the active window.  I cannot close Bridge.  What I can do is alt/tab to another window, and then Force Close Bridge.
    I have tried restarting the MacPro but this does not solve the problem.
    The problem started earlier today after I re-edited a nef which I had previously edited in ACR 6.  I cancelled all the previous edits first.
    Also, yesterday I installed Little Snitch, which I have now uninstalled.
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    How is your disk free space?   When I loaded Bridge CS6 the default option was for 100% preview.  That takes a lot of time and space to build.  Can occupy gigs of space.
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  • My bridge is not working normally and keep given me this message : bridge encountered a problem and is unable to read the cache . Please try purging the central cache in cache preferences to correct the situation

    My bridge is not working normally and keep given me this message : bridge encountered a problem and is unable to read the cache . Please try purging the central cache in cache preferences to correct the situation

    And did you then actually purge the cache?
    Please realize that you have given ZERO details.
    BOILERPLATE TEXT:
    Note that this is boilerplate text.
    If you give complete and detailed information about your setup and the issue at hand,
    such as your platform (Mac or Win),
    exact versions of your OS, of Photoshop (not just "CS6", but something like CS6v.13.0.6) and of Bridge,
    your settings in Photoshop > Preference > Performance
    the type of file you were working on,
    machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
    what troubleshooting steps you have taken so far,
    what error message(s) you receive,
    if having issues opening raw files also the exact camera make and model that generated them,
    if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
    etc.,
    someone may be able to help you (not necessarily this poster, who is not a Windows user).
    a screen shot of your settings or of the image could be very helpful too.
    Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
    http://forums.adobe.com/thread/419981?tstart=0
    Thanks!

  • I have master suite cs6. on mac osx. bridge has been quitting unexpectedly. Also, getting message at start up that states that "bridge encountered a problem and is unable to read the cache. Please try purging the central cache in Cache Preferences to corr

    I have master suite cs6. on mac osx. bridge has been quitting unexpectedly. Also, getting message at start up that states that "bridge encountered a problem and is unable to read the cache. Please try purging the central cache in Cache Preferences to correct the situation" I have purged the cache several times and adjusted settings with no change. I also downloaded the entire suite and installed. Do I need to uninstall all of the programs before installing the suite? There is not an option to install only Bridge from the install package.

    Maria,
    Topic or subject titles should be clear, pertinent and concise so that individual users can tell at a glance if they can help or not.
    That field is not for attempting to fit your entire question in there.
    Please keep this in mind next time you post.  Thank you.

  • Bridge CS6 Cache problem

    Have installed Photoshop CS6 and in using Bridge I get the message "Bridge encountered a problem and is unable to read the cache. Please try purging the central cache in Cache Preferences to correct the situation". If purge the central cache as instructed, on the start up of Bridge I get the same message and are unable to use Bridge.
    I am on a Mac using OSX 10.7.4
    Your help will be appreciated

    "Removing the Cache manual is fast, you only need time to rebuild cache,
    but that is something you can do with one click on the button an let it
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    The path provided is for a Mac, there should be a similar path for Windows, maybe Curt can provide you this. The principals stay the same, you quit bridge, dump the cache file manual, restart Bridge (builds a new, empty but fresh cache folder) and when you point Bridge to a folder it start building the cache according your settings (ACR, HQ preview etc.)
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    This takes a while and according to your amount of files and file size as well as processor speed it can take several hours before it is finished. For best practice start this procedure as 'last of the day', leave your PC on for the night and let Bridge do its job. It takes a lot of resources and time for Bridge to cache so if it is the only task your PC has to do the better it will do it

  • I have a Adobde CC account but when i open the app to download the different software, i have illustrator, indesign, photoshop, bridge to install but premiere pro, after effects, lightroom, etc. to "test"...???

    I have a Adobde CC account but when i open the app to download the different software, i have illustrator, indesign, photoshop, bridge to install but premiere pro, after effects, lightroom, etc. to "test"...???
    Before (2-3 monate before) i had no problem to access to lightroom & after effetcs...help me please. Thx

    That's okay , besides I got nothing to do lol hehehe atleast I can make myself useful for someone else hehe
    1)Navigate to C:\Windows\System32\drivers\etc and look for file named hosts inside etc folder.
    2)Copy the hosts file to Desktop and open the same with notepad.
    Check with the hosts file entries , let me know if there are any Adobe entries like 127.0.01 xxx.,adobe.com .activate.adobe.com....etc?
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    You may try below steps :
    Open Control Panel and Navigate to Control Panel\Programs\Programs and Features .
    Under Program and Features list, locate Adobe Creative Cloud and uninstall it.
    End all Adobe related Tasks from Task Manager.
    Open C:drive and navigate to C:\Program Files (x86)\Common Files\Adobe.
    Open Adobe folder and delete folders named Adobe Application Manager and OOBE.
    Navigate to C:\Program Files (x86)\Adobe.
    Open Adobe folder and if present delete Adobe Creative Cloud folder.
    Press Windows button (located between Ctrl and Alt buttons) along with R button together at a time , you will get a run command window.
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    appdata
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    Click on the below link and download Creative Cloud setup file and use the same to install the Creative Cloud Desktop application.
    https://ccmdls.adobe.com/AdobeProducts/KCCC/1/win32/CreativeCloudSet-Up.exe
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    Still same issue ?? let me know

  • Bridge Incorrectly Installed Error Msg

    Greetings,
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    Thanks,
    Badhri ...

    Which version are you using?
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  • When opening Bridge (CS6) I get the following message: "Bridge encountered a problem and is unable to read the cache. Please try purging the central cache in Cache Preferences to correct the situation" I tried and after selecting purge cache it does not a

    When opening Bridge (CS6) I get the following message: "Bridge encountered a problem and is unable to read the cache. Please try purging the central cache in Cache Preferences to correct the situation" I tried and after selecting purge cache it does not allow me to select OK. Also Bridge keeps saying "Building Criteria" with the spinning wheel and nothing happens. I tried uninstalling and reinstalling to no avail. Please help:)

    Maybe a Preferences reset can help:
    Numerous program settings are stored in the Adobe Bridge preferences file, including display, Adobe Photo Downloader, performance, and file-handling options.
    Restoring preferences returns settings to their defaults and can often correct unusual application behavior.
    Press and hold the Ctrl key (Windows) or the Option key (Mac OS) while starting Adobe Bridge.  
    In the Reset Settings dialog box, select one or more of the following options:  
      Reset Preferences 
    Returns preferences to their factory defaults. Some labels and ratings may be lost. Adobe Bridge creates a new preferences file when it starts.
    Purge Entire Thumbnail Cache
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    Reset Standard Workspaces
    Returns Adobe predefined workspaces to their factory default configurations.
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  • When opening Bridge I get this message: Bridge encountered a problem and is unable to read the cache. Please try purging the central cache in the cache preferences to correct the situation. I have tried this and still get this message. when I delete image

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    Maybe a Preferences reset can help:
    Numerous program settings are stored in the Adobe Bridge preferences file, including display, Adobe Photo Downloader, performance, and file-handling options.
    Restoring preferences returns settings to their defaults and can often correct unusual application behavior.
    Press and hold the Ctrl key (Windows) or the Option key (Mac OS) while starting Adobe Bridge.  
    In the Reset Settings dialog box, select one or more of the following options:  
      Reset Preferences 
    Returns preferences to their factory defaults. Some labels and ratings may be lost. Adobe Bridge creates a new preferences file when it starts.
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  • Dialog box says-"Bridge encountered a problem and is unable to read the cache. ... purge central cache" For one, I can't find the central cache and two, I've purged the cache in bridge. Shouldn't that help.

    Our Bridge has been acting very strange. It keeps giving a dialog box of "Bridge encountered a problem and is unable to read the cache. ... purge central cache" For one, I can't find the central cache and two, I've purged the cache in bridge. Shouldn't that help? There's just all kinds of weird stuff going on. I suppose it does have something to do with the central cache, so maybe someone can tell me where to find it.
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    The Central Cache is the Bridge Cache.
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