Bridge CS4 Lags When opening File:

Question

Hello folks,
I am a system administrator for the Savannah College of Art and Design.  We are using Active Directory and have about 600 seats of CS4 installed on our PC's.  The problem is, when a user (netuser or local admin) tries to open a file in Adobe Bridge, Bridge lags for a ridicoulously long time (1-2 minutes) before opeing the file.  After the initial lag, all file browzing resumes as normal.  However, this lag happens every time Bridge is reopened.  I have tried clearing the Adobe cache and preferences and disabling all the startup services as instructed in the troubleshooting section, but the problem is still present.  Oddly enough, I found that unplugging the network cable from the PC fixes the problem and Bridge is just as snappy as it should be.
My question is, why is our internet connection causing Bridge to lag so much and how can we resolve this issue?
Thanks,
- Ben

Answer 1

Hello again Curt,
We currently do not have any network printers connected to our computers.  Bridge is definitely searching for something on the network, but I have no idea what that is.  I have tried looking for possible network queries that Bridge may be getting stuck on, but I have not been able to find anything conclusive.  Pretty much everything I've found suggests clearing the cache, resetting the preferences or disabling startup services.  I've tried all these things but Bridge is still running like molasses on our computers.  As per your last suggestion, I've also tried making the cache larger, but the problem still occurs.  Besides, that shouldn't be a problem in the first place because we don't have very many pictures on these computers.  I think the problem is that it's looking in places it shouldn't be for photos that probably don't even exist.
If there is anyone out there who knows how to disable Bridge CS4 from searching certain network locations, or what it queries on the network I'd greatly appreciate any feedback.
Thanks,
Ben