Bridge CS4 looses my labels and ratings if edited in Camera RAW

Hi there. This is my first post here, so please forgive me if I make any errors of normal posting procedure. I'm hoping someone might be able to identify this problem please.
I am using Bridge CS4 v.3.0.0.464 and Photoshop CS4 v.11.0 and Camera RAW 5.0.0.178
On Windows Vista Home Premium 64 Bit service pack 2, and working mainly with jpg files from a Nikon D300s
I've noticed recently the following behaviour. If I label and/or rate some photos in Bridge, and then open those photos via Camera RAW, and then make adjustments to those photos in Camera RAW and open them directly from there into Photoshop, then the original file in Bridge looses all it's rating and label info, and shows a new modified date and time as of that moment.
This only seems to happen if I actually edit the photo in Camera RAW, I do not ask to save it (and remember these are JPG files so as I understand it any changes in Camera RAW would not be saved unless I ask to resave the file itself) but to open it directly into Photoshop (and I then save the finished work as a copy to a different place from Photoshop) but the act of making an edit in Camera RAW seems to affect the original file settings in some way, and that looses the labelling etc.
However, just a couple of days ago something even odder happened. I opened Bridge, navigated to a recent (and recently labelled) folder to browse some photos (at this point I had not opened either Camera RAW or Photoshop and was not doing editing of any sort). When I got to the folder I wanted and Bridge started to display the thumbnails, I immediately heard my hard drive working very hard, and watched as over the course of a few seconds all my labels, ratings etc, were erased from the files in that folder, you could actually see it happening in real time in the filter pane as the number of red-labelled photos counted down from 30 to 0, and the modified dates for those 30 shifted from two days before to the current time/date. it only happened for the labelled and/or rated photos, the others remained unchanged, with their modified dates still the same as when I created the folder a few days before. This has so far happened to me just once, a couple of days ago, it was as if Bridge was somehow refreshing a cache or something, and that caused it to to clear all the changes I had made.
Anyway, I couldn't really find any reference online or on these forums to that specific behaviour. After reading some slightly similar problems online I tried a few changes to settings. Allowing Bridge to automatically export the cache to folders where possible, and making sure that the main Adobe cache location is writable (not read only) in windows folder settings. However, although I have not yet had a repeat of the weird incident above, that hadn't happened before either so I cant really claim that I've cured it. But moreover the issue of loosing labels/rating when editing with Camera RAW still persists consistantly even after those changes, so that is definitely still a problem
Can anyone shed any light please? if it's a known problem, a flaw, or maybe (hopefully) can be sorted with some settings that I have missed.
Thanks for any help
Best regards
Will

Welcome to the froum. Your submittal was great.
I don't know if this will fix your problems, but you need to update to the current versions and see where that takes you. Click on Downloads/updates at top of page.
You have Bridge CS4 v.3.0.0.464 and Photoshop CS4 v.11.0 and Camera RAW 5.0.0.178. Don't know what current version of Bridge is, but you need PS v. 11.0.1 which fixed a number of mistakes. Also, the current RAW is 5.6 I believe. I am still on CS3.
eatfirst wrote:
This only seems to happen if I actually edit the photo in Camera RAW, I do not ask to save it (and remember these are JPG files so as I understand it any changes in Camera RAW would not be saved unless I ask to resave the file itself) but to open it directly into Photoshop (and I then save the finished work as a copy to a different place from Photoshop) but the act of making an edit in Camera RAW seems to affect the original file settings in some way, and that looses the labelling etc.
Edits, keywords, and rating can be stored in the XMP file. This has the same name as the file and needs to move with the file or you will loose info. If you move or rename the file, and don't use Bridge, this file could be left behind. You can see this file in Bridge, if you have show hidden files clicked in View. You can look at it in Windows Explorer if you have "show hidden files".
Check to see if you have an XMP file in the new location. If not then do you workflow in stages and see if you have an XMP file after edits before you save it to another location.
Hope this helps.

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Welcome to the froum. Your submittal was great.
I don't know if this will fix your problems, but you need to update to the current versions and see where that takes you. Click on Downloads/updates at top of page.
You have Bridge CS4 v.3.0.0.464 and Photoshop CS4 v.11.0 and Camera RAW 5.0.0.178. Don't know what current version of Bridge is, but you need PS v. 11.0.1 which fixed a number of mistakes. Also, the current RAW is 5.6 I believe. I am still on CS3.
eatfirst wrote:
This only seems to happen if I actually edit the photo in Camera RAW, I do not ask to save it (and remember these are JPG files so as I understand it any changes in Camera RAW would not be saved unless I ask to resave the file itself) but to open it directly into Photoshop (and I then save the finished work as a copy to a different place from Photoshop) but the act of making an edit in Camera RAW seems to affect the original file settings in some way, and that looses the labelling etc.
Edits, keywords, and rating can be stored in the XMP file. This has the same name as the file and needs to move with the file or you will loose info. If you move or rename the file, and don't use Bridge, this file could be left behind. You can see this file in Bridge, if you have show hidden files clicked in View. You can look at it in Windows Explorer if you have "show hidden files".
Check to see if you have an XMP file in the new location. If not then do you workflow in stages and see if you have an XMP file after edits before you save it to another location.
Hope this helps.

What file(s) keep Bridge labels and ratings

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Dear all,
I read this post and hope to clarify the design and ask some questions:
Issue 1:
How to access folder 'user/app data/Roaming/adobe/bridge' that Curt Y mentioned:
Please note on Windows 7 or Vista, the folder 'AppData' is hiden by default, you can either show hiden files, folders and drives out by changing the OS folder options, or you can directly input the path '[CurrentUser]/AppData/Roaming/Adobe/Bridge CS5/' to enter the folder directly.
Issue 2:
Where the Labels and Ratings are stored.
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Issue 3:
Labels and Ratings lost issue
If you copy/move files inside Bridge, either XMP-supported files or XMP-unsupported file shouldn't lost their label/rating info.
If you copy/move files outside Bridge, e.g, to copy or move them in Finder or Explorer:
- XMP-supported files: Camera Raw files which have sidercar file
   will lost label/rating info because Finder/Explorer don't know their sidecar file should be bandled with the camera raw files.
- XMP-supported files: other files which don't have sidercar file
   Shouldn't lost label/rating info because the metadata has been store in the files themselves.
- XMP-unsupported files.
   Will lost label/rating info because Finder/Explorer don't know the label/rating info is stored in the hidden file .BridgeLabelsAndRatings and won't copy/move the file together.
Questions:
Peterimmn mentioned the label/rating lost when he saved a file, .
- What application do you use to save the file?
- What kind of files are you saved?
- Are the files located on local disk?
Thanks,
Melissa
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