Bridge CS5 Cache

I had assumed that if I compacted the cache, it would remove items that have been deleted. Having just removed about 100 pictures and then compacted the cache, I found that the deleted items are all still in the cache. Do I really have to manually deleted the cache to remove them, or is there another way?
Bridge is configured to keep 100% Previews in Cache

I don't think this is quite correct. The "full" folder only contains a few items from a few directories. Only 5 from a folder of 2000. I have experimented by clicking on files, expanding them to maximum size, but they were not added to the "full" folder.
Then there is something wrong with either your install or your system (or you on Mac or Windows)
The moment I hit the magnifier the image starts to build the 100% preview (I have set quality to always HQ preview and only use 100 % on demand) the file is added to the full folder.
e.g. a 21 MP Canon EOS 1Ds3 file converted to DNG does after normal cache results in 2 jpeg cache files ('filename'.dng.jpg) and after hitting magnifier for 100% in 3 files. With in mind different subjects provide smaller or larger jpeg here the file sizes for this particular file.
1 in the folder 254 (30 kb)
1 in the folder 1024 (1,9 MB)
1 in the folder full (6,1 MB)
I have on occasions deleted the cache, but rebuilding the cache with 80,000 items takes some time. This should not even be necessary
Although I'm a big fan of Bridge I keep repeating that using it for DAM on large amounts of files might not be the best idea. I stopped with this DAM use already in CS3 after discovering that Bridge predecessor 'File Browser' (PSCS1) cache files needed replaced by Bridge 1 that came with CS2 and again a new cache method for Bridge 2 in CS3. Bridge CS3 was also very unstable. CS4 had again a new cache as did CS5
CS5 and CS6 seem to share the structure but I'm not sure it is wise to copy the CS5 cache to the CS6 folder and be ready for use.
Also the way chosen for caching is not very suitable for Digital Asset Management to my opinion. The cache file grows to fast to huge proportions (see example above, with 1 21 MP DNG file viewed at 100% the total result is 8 MB data, nearly half the size of its original...)
Searching in Bridge is very slow and the quick search only meant for the folder pointed in the content window.
So after having used both iView Media Pro and Extensis Portfolio as DAM for my archive with keepers (around 60.000 at the moment) I still was not happy and ended up with the single user version of Canto Cumulus.
Canto is very fast in building the cache (only 1 or 2 hours for this amount of files), lightning fast in searching and the total amount of the cache file for this 60.000 files archive is less then 3 GB.
Having used CS6 beta for the past months and about 20.000 files cached this already resulted in a cache file of 25 GB...
Also Bridge is not meant to use over a network, especially multiple users can be very tricky (different libraries on user levels) and we should keep in mind that Bridge still comes for free with PS or other CS suite applications and a real DAM is not free

Similar Messages

Bridge CS5 Cache Location

What are the advantages and disadvantages of centralized vs. "exported to folders" cache locations in Bridge CS5?
I see in the help section it says something about sharing images across computers.
Other than that, what are the effective differences?
Thanks,
Drew

Have never seen a document laying out exactly how cache works, but this is my understanding.
Central cache is the main cache, and when you select purge this is the one that gets purged.
I use central cache as I believe that if you get a contaminated file you will have to manually delete the cache in all the folders, as purging only affects central cache. Using central cache may cost time, expecially on folders I rarely use, as the cache may have been deleted and replaced by cache from recently visited folders. But this depends on how many files you have and where you have the slider set for storage.
Some have reported that haveing distributed cache speeds up loading time for folders. Distributed cache is an additional cache put on the various folders. It is useful if you want to send photos to another drive as all the info is there (XMP files). Otherwise you have to choose build and export cache.
Hope this helps.

Bridge CS5 using CS4 files cache problem

If I use Bridge CS4 on a directory and subsequently open the same directory with Bridge CS5, Bridge insistes on rebuilding thumbnails and previews (as indicated on the bottom status line). If I subsequently reopen the directory in Bridge CS4, it again rebuilds thumbs and previews - however only thumbs seem to be rebuilt. The Preferences in both versions of Bridge are "identical". The bridge cache files are maintained in the image directories.
The cache construction seems to be quite fast (faster than anticipated) - I am not sure what, if anything, is being rebuilt.
Is this an expected operation?
This presents some difficulties in that I have 530,000 images (7 terabytes) on Bridge CS4 and the reconstruction of the files would literally take weeks to rebuild.

as there supposed to be seperate programs and independant of one another this is surprising 'not'
I have been onto adobe thru there support link regarding bridge issues and they
advise to uninstall bridge cs4 using there ceanscript.
well its a fiddly tool and no mention of just removing bridge cS4 it wants to remove cS4EXT too,
which i'm not readt to remove, plugins etc......
anyway, cant help, but there was a bridge CS5 patch released yesterday.
i have noticed that some of issues no longer seem to occur
so it may be wise to download it as it didnt auto download.
also i have seen the same issue you state so your not alone.
not sure whether the patch addresses the issue as ive only had it updated a few hours

Unable to change Bridge CS5.5 Cache location to other than c:\user\

For some reason, I am unable to change the Cache location of Bridge CS5.5 outside of my c:\user\ folder. Other drives in the system are not seen by Bridge. This was not the case before. I used to have it in a different dedicated drive. I reset the preferences, deleted the cache but still they do not help. Please help, as my C: Drive is a SSD with limited space and contains OS only! There is no problem with PS or PR, only Bridge.

If it worked before what did you change?
I know there are some problems in Bridge with users relocating temp file to so place other than C drive. Known bug.
Here is a link with similar situation. http://forums.adobe.com/thread/760369

Option to Prefer Distributed Cache (Bridge CS5)

Bridge CS5 always stores cache data in its central cache, even if the "Automatically Export Cache To Folders If Possible" has been selected. This doubles the amount of disk space the cache consumes.
Users should have the option to prefer distributed cache *instead* of central cache, perhaps an option "Prefer Cache in Folders If Possible". This option would cause Bridge to write cache data *only* to local folders (except when the local folder is read-only, then it writes to the central cache). This option would allow the user to gain the advantages of a distributed cache (forums.adobe.com/message/2779967), without the unnecessary sacrifice of storage space.
If this idea was considered and rejected, can someone describe why?
Thank you,
Scott

You sir, are a GENIUS! I salute you.

Unable to open Camera Raw 6.7 from Bridge CS5

I am unable to view the RAW images that were taken on my D90 in Bridge CS5. They show up blank with the Camera Raw logo in the center and "NEF" in the upper left hand corner. This is the first time this problem has occured because I was (and still) able to view RAW images taken from my old D40. I have tried everything including updating my Camera Raw to version 6.7.0.339, but to no avail! I have no error messages, btw. I am operating Bridge and Photoshop CS5 on Windows 7 (32-bit). I found this thread, and it seems extremely helpful, but it's for Mac users: http://forums.adobe.com/message/2842306

All you need to do now is to refresh (purge) the cache. Everything is fine with your install.
That the right version of the ACR Plug-in is installed in the correct location is proven by the screen shot of the "About Camera Raw" splash screen. It would not show up in "About Plug-in" if it were not in the correct location.
I also take it only one instance of Camera Raw shows up in your list.
I see absolutely nothing in your first screen shot that would prevent you from sliding your mouse over to the "Purge Cache for This Folder" menu command and then letting go of the mouse. That's all it takes. That menu item does not appear to be grayed out. The only thing that is not clear is whether you do in fact have a folder selected.
The reason you see the generic NEF icons without preview is that the cache for that folder was built when you still had an older version of ACR that did not support your camera. That's why the cache needs to be purged (refreshed) now.
Humor me for a second and perform the following experiment: Select all the generic icons you see in the Content panel in Bridge and right-click on them in order to call the "Purge Cache for Selection" command you had discovered earlier and mentioned in a previous post. You should see the icons turn into thumbnails before your eyes.
Now you can just use the "Purge Cache for this Folder" command on any other folder containing generic NEF icons without having to select the individual icons at all.
If you already have a bunch of folders harboring generic NEF icons, go ahead and use the central Purge Cache command in Bridge preferences to purge the entire Bridge cache on your disk in one fell swoop.
Hope this helps. Let me know.
Message was edited by: station_two

Bridge CS5 won't open at all, crashes immediately

Hi you guys,
I have been using Photoshop CS5 for a number of months now, without any problems. Yesterday, just suddenly, Bridge just bombed out. And I mean it crashes completely, not even a spinning ball or a 'stop responding', it just disappears from the screen. The first time the crash generated an Apple Crash Report, as well as an Adobe one. After that, when I click on the Bridge icon, it bounces, no dot appears on the dock under the icon and after a while the icon stops bouncing and another Apple Crash Report gets generated. It does not generate an Adobe crash report because, I suspect, the program does not go far enough.
I have tried the following:
Option clicked the B Icon - straight to Apple crash report.
Open B in PS, PS works perfectly and stays operational, but B generates an Apple crash report. I also tried mini B, the dock opens with message "waiting for Bridge", and nothing further happens.
Checked permissions in my Library for the following, all well:
Caches/Adobe/Bridge CS5
Application Support/Adobe/Bridge CS5
com.adobe.bridge4.plist file
Verified and repaired permissions in DU, just in case. No luck.
Created a new user account and tried to open B - straight to Apple crash report.
Deleted the PLIST file and the items in Cashes (as suggested in another tread) - straight to Apple crash report.
I have not yet tried a reinstall. I upgraded to CS5 from CS3 and I still have it sitting on my hard drive. In a previous thread I asked what to do with CS3 and the consensus was to leave well alone. Everything worked and I did not need the disk space. In fact, Bridge CS3 still opens without a problem. If a reinstall is necessary, how do I go about it then? Do I
deregister CS3 and CS5 and uninstall and reinstall the whole lot?
deregister and uninstall and reinstall CS5 only?
don't deregister and just reinstall the whole lot without uninstalling it first?
don't deregister and just reinstall CS5 only without uninstalling it first?
And if I have to uninstall, do I have to run one or all of the cleanup utilities of Adobe?
I have also not contacted Adobe help because I have an American copy of Photoshop and live in Europe. That disqualifies me from Adobe support.
Here is my system:
iMac 5 with 2.16GHz Intel Core 2 Duo
Mac OS X 10.6.6
Adobe CS5 12.0.2
Bridge CS5 4.0.4.2
Thanks in advance!
Jay
And for you guys who can read the gibberish, here is some of the crash report:
Process:         Adobe Bridge CS5 [698]
Path:            /Applications/Adobe Bridge CS5/Adobe Bridge CS5.app/Contents/MacOS/Adobe Bridge CS5
Identifier:      com.adobe.bridge4
Version:         4.0.4.2 (4.0.4.2)
Code Type:       X86 (Native)
Parent Process: launchd [132]
Date/Time:       2011-02-12 23:07:18.163 +0100
OS Version:      Mac OS X 10.6.6 (10J567)
Report Version: 6
Interval Since Last Report:          2508 sec
Crashes Since Last Report:           1
Per-App Crashes Since Last Report:   1
Anonymous UUID:                      CFAC5A0D-23FB
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: 0x000000000000000a, 0x00000000035ef0a4
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0   AdobeCoolType                  0x035ef0a4 0x35ec000 + 12452
1   AdobeCoolType                  0x038c0c69 0x35ec000 + 2968681
2   dyld                           0x8fe0ed6d ImageLoaderMachO::doModInitFunctions(ImageLoader::LinkContext const&) + 235
3   dyld                           0x8fe0d31e ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int) + 246
4   dyld                           0x8fe0d2c2 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int) + 154
5   dyld                           0x8fe0d2c2 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int) + 154
6   dyld                           0x8fe0d3d1 ImageLoader::runInitializers(ImageLoader::LinkContext const&) + 61
7   dyld                           0x8fe024a9 dyld::initializeMainExecutable() + 134
8   dyld                           0x8fe07950 dyld::_main(macho_header const*, unsigned long, int, char const**, char const**, char const**) + 4189
9   dyld                           0x8fe018b1 dyldbootstrap::start(macho_header const*, int, char const**, long) + 779
10 dyld                           0x8fe01057 _dyld_start + 39
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x0392e78c ebx: 0x038c0c45 ecx: 0x8fe44840 edx: 0x0000ff01
edi: 0x038c1080 esi: 0x00000000 ebp: 0xbfffd688 esp: 0xbfffd66c
ss: 0x0000001f efl: 0x00010202 eip: 0x035ef0a4   cs: 0x00000017
ds: 0x0000001f   es: 0x0000001f   fs: 0x00000000   gs: 0x00000037
cr2: 0x035ef0a4
Binary Images:
[VERY LONG LIST WITH LOTS MORE GIBBERISH]
Model: iMac5,1, BootROM IM51.0090.B09, 2 processors, Intel Core 2 Duo, 2.16 GHz, 4 GB, SMC 1.9f4
Graphics: ATI Radeon X1600, ATY,RadeonX1600, PCIe, 128 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x87), Broadcom BCM43xx 1.0 (5.10.131.36.1)
Bluetooth: Version 2.3.8f7, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: WDC WD2500, 232,89 GB
Parallel ATA Device: MATSHITADVD-R
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8501, 0xfd400000
USB Device: Hub, 0x050d (Belkin Corporation), 0x0237, 0xfd100000
USB Device: Extreme III USB2.0 Reader/Writer, 0x0781 (SanDisk Corporation), 0xa1a2, 0xfd110000
USB Device: Hub in Apple Pro Keyboard, 0x05ac (Apple Inc.), 0x1003, 0x5d100000
USB Device: Apple Pro Keyboard, 0x05ac (Apple Inc.), 0x020c, 0x5d130000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8206, 0x7d100000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8240, 0x7d200000
FireWire Device: d2 quadra (button), LaCie, Up to 400 Mb/sec
FireWire Device: d2 Quadra (button), LaCie, Up to 400 Mb/sec
Message was edited by: JfromSA

Hi guys,
Thanks for your time and trouble. Much appreciated.
I haven't been back because my iMac went from bad to worse and in the end I've had a complete system crash. The 2007 iMac G5 I have, is notorius for screen problems. Mine went pop in 2009 after only 18 months of use and was replaced by Apple after a war of words and overwhelming evidence of similar problems for that model on the internet. During that episode the machine was shut down with the power button several times, by me, by the shop and also by the technicians who had to diagnose and repair the computer (I have often wondered why Apple does not have an equivalent of the 'Windows' button, because via that it's easy to shut down a PC blind: Windows button>U>Return . . . the OS shuts down. Not clever of a company who regards themselves as 'Quality' with a self proclaimed capital Q). I suspect my computer picked up some hardware damage with the constant hard shutdowns. I was actually waiting for the next problem, I never really trusted the machine completely. But, as time passed, I got relaxed about it and did not notice the small signs developing like Bridge (and to a lesser extent, Photoshop) actually slowing down more and more the last couple of weeks. Now, in retrospect I can say that, but it was really very subtle. I did, after the screen episode, got into a routine of backing up my system regularly.
After the Bridge problem began, I tried a re-install, a Time Machine restore and eventually started fiddling with Disk Utility, trying to fix the hard drive. To make a long story short, all I get now when I power up the machine is a white screen with a spinning disk under the Apple emblem. I do know that the internal hard drive had issues because that was reported by Disk Utility, I still do not know what the damage is because I still have to take the machine in for repairs.
In the meantime, I am working on another iMac. I have installed all my software from scratch and I'm now trying to restore my old system - my PS actions, ACR actions, all my mails and other documents and my music. The problem I now have is that I had my user account encrypted with File Vault, while backing up with Time Machine. To everyone doing that, please don't - turn File Vault off and then back up. All my carefully backed-up files are now encrypted and can only be accessed with my broken computer! I can NOT restore my system to another computer! With older versions of Mac OS X (and, probably Time Machine), it's possible to use Finder to navigate to the encrypted back-up folder, double-click it and access your data with your master password and restore it by simply dragging and dropping the files on the new computer (but under no circumstances delete or change the back-up files in any way! And applications would, most probably not drag and drop without a problem, but there I stand to be corrected). With OS X 10.6 it is not possible any more to access data via Finder in that way. I know, because I can access my data up to end 2009, the rest is there but not accessible. I have searched everywhere on the internet and as yet, have not found a solution.
The other problem with Apple, I found out, is that in normal operations, it works so well and all is so easy that I don't really read any instructions. There is no need. Everything just happens, it's actually too intuitive. Not once, while setting up File Vault or Time Machine, was I warned that it might be a problem. Now, when I poke around on the internet, there are many posts that warn against that but I did not search for them because I had no clue! I just hope, after the faulty parts on my G5 is replaced, I can get into my back-ups. I shall keep searching and trying to find a solution. If I get one, I shall post here again for those of you with similar problems. I know this is no longer a Bridge or Adobe problem, I just thought I must report back, maybe the knowledge will help someone else.
Cheers,
Jay

Bridge CS5 Windows crashes when I command/move or drag/drop files internally

Bridge CS5 crashes with a Microsoft "report error" dialog whenever I drag images from one folder to another inside of Bridge, or use the right-click "Move To . . ." mouse command. After months of successful use of the Bridge CS5, this behavior suddenly began. Unfortunately, I can't now remember whether I did anything to my Windows environment at that time. Bridge does not have trouble with dragging or command/moving files into Photoshop, but dragging image files (jpg) from a search screen or the Windows Explorer can also end in a crash.
I'm running Windows XP SP3 32-bit on a 4-processor machine with adequate ram and lots of hard drive/scratch drive. I deinstalled every trace of Bridge and reinstalled the upgrade 4.0.2.1, which makes me up to date. Working with Adobe Support I also cleared and uninstalled, and then reinstalled Photoshop, Bridge, etc. to fix some other problems.
I have experimented with purging the Bridge cache for individual folders I was dragging from and to, but didn't purge all caches. Typically, the crash appears a few seconds after dragging/moving a file - continuosly sucking-me into thinking things are at last repaired. On occasion images are lost - i.e. really destroyed, or dropped into some limbo somewhere.
I'd be truly grateful for any ideas to try, no matter how extensive or simple.
Thanks!

Hi Robert,
I'm a developer from Br team. Thanks for reporting Br. problems.
It seems like a memory issue. Please try this to help us identify the root cause:
1. Disable all startup scripts (Edit->Preferences->Startup Scripts->Disable All), then restart Br.
2. When Br is running, kill "SwitchBoard" process in task manager.
3. When do Copy&Move operations, don't use Drag&Drop, try to use "Move To / Copy To" menu. (A known issue of Bridge, should be fixed in later versions)
Does the crash still happens?
Thanks very much!

How do I get Bridge CS5 to display CR2 previews???

Dear wonderful Adobe community
I have recently upgraded to Photoshop CS5 from CS4. As far as I can read/ascertain/gather Camera Raw 6 came with the package and installed when the main installation ran.
Bridge CS4 displays my CR2 Raw file previews from my 5d MKII no problem. Bridge CS5 however does not and all I get is the statutory CR2 symbol.
Can someone please help help help!
Thanks :O)

David,
You may need to update Camera Raw to version 6.1RC (RC = Release Candidate or advanced beta).
ACR 6, which ships with CS5, was frozen a long time ago, before ACR 5.7 shipped, and it does not support some cameras supported by ARC 5.7 in CS4. I don't know if this applies to your camera model or not.
For more info:
http://blogs.adobe.com/lightroomjournal/2010/05/camera_raw_61_release_candidat.html
You might need to purge the cache after updating to Camera Raw 6.1 and relaunching Photoshop and Bridge.

60D images not showing a thumbnail view in Bridge CS5..ideas?

I am having trouble seeing images in raw format from a 60D Canon in Bridge CS5. I have an iMac using OS X 10.9.4..any ideas why I can only see the white file, but can see all images in raw from 5D, 7D, 40D...etc. No updates show up as available on my computer or on the Adobe site. I just can't figure it out!
Thanks for your help.
-Alli

Make sure your ACR (Adobe camera Raw) plug-in is fully updated. That camera model has been supported since Adobe Camera Raw 6.2.
DO NOT rely on the Adobe auto updater to tell you that there are no updates available. It's totally unreliable in CS5 and earlier versions. The Adobe updater team overseas did not get their act together even halfway right until CS6.
Go into the About Plugin > Camera Raw… menu item in Photoshop to see what version of ACR you have. In CS5, ACR should be at version 6.7, more precisely at 6.7.1.
If you are already updated to ACR 6.2 or higher, then go to the Tools menu in Bridge and Purge Cache for the offending folder(s).

Error message when trying to import photos into Bridge CS5

Hi, when trying to import photos from a card reader into Bridge CS5, I click "get Photos" and get the following error message: "cannot obtain all files from this device. Please ensure the device is connected properly, or that the battery is charged". It imports a small selection of the images from the sd card but that is all. I'm currently using a Windows 7 desktop computer with plenty of ram.
Any suggestions?

Hi station_two, thanks for your quick response.
I can confirm that its not the card reader/cable, usb port, defective sd card or the computer itself. I have already eliminated all these potential culprits through trial and error using different several ports/cards/readers and even a different computer (although not into bridge).
I am able to copy the photos from the same card/card reader into Lightroom on the same computer (incidentally, when using Lightroom it uses the term 'Import photos'!)
I am using a number of Panasonic Lumix Micro 4/3s cameras (GH1/GF1/GX1). The sd cards have a combination of RAW and JPEG and the problem exists whether using 4GB or 16GB cards. I have plenty of space left on my hard drive and as stated, I'm running a fast desktop PC (Win 7 Ultimate 64 bit OS) so I'm certain this is not the issue.
Could this possibly be a problem with the cache?

Bridge CS5 freezes after error message...."The operation could not be completed, there is not....

Error - The operation could not be completed. Not enough storage is available to complete this operation.
After this happens I have to close Bridge as it is unresponsive to any further commands and I often I have to use the task manager to close it.
I have scoured these boards and the web for a solution and have found others w/ the same problem (even people w/ much more RAM) but have not found a solution beyond the usual advice of changing cache settings, increasing page file, or making sure there is enough hard drive space.
I have two 1TB hdd's w/ over 80% free space on each but I only have 2 GB RAM (all my old motherboard can handle). However, this error message occurs even when Photoshop is not running (only Bridge) and my RAM usage meter shows that I still have plenty of unused RAM available. I did not have this problem w/ Bridge CS4. The error msg. of not enough storage doesn't make since considering the available RAM showing and ample space on the hard disk assigned to the cache (which is a different physical drive than my OS or the Bridge program.)
Here are some of the things I have tried:
reset Bridge preferences at startup, changed the location of the Bridge cache, its size and options, purged the cache, changed the page file size on both drives to the max, defragmented drives, disabled Norton anti-virus, etc.
-What else can I try?
-Would creating a new partition on my 2nd hdd to be used solely for the Bridge cache make any difference and if so, why?
Please help, I am willing to try anything to get this to work. It is a personal challenge at this point.... and I am determined to get Bridge CS5 to work on my machine......
Thanks in advance for any advice or insturctions you may offer!

Dear Customers,
I am Baichao Li, Adobe Bridge Quality Engineer.
Bridge team is investigating this error, In order to reproduce the problem in our lab and find a solution as soon as possible, I would like to ask you to help providing more information, please follow steps below,
1. Download "User Mode Process Dumper Version 8.1" from
http://www.microsoft.com/downloads/en/confirmation.aspx?familyId=e089ca41-6a87-40c8-bf69-2 8ac08570b7e&displayLang=en
2. Install "User Dumper" following Microsoft's article
http://support.microsoft.com/kb/241215
3. Open "Control Panel -> Process Dumper", switch to tab Page of "Processing Monitoring"
4. Click button "New", input "Bridge.exe" for "Application Name".
5. Select "Bridge.exe" from list box, then click button "Rules",
                Select "Use Custom Rules",
                Browse to a custom dump file folder,
                Check "All Exceptions",
                Check "Ignore Exceptions that occur inside Kernel32.dll",
                Select "Mini Dump Type" to "Small"
                Select "Save Mode" to "Cyclic Saving 5 times"
                Others keep uncheck or unselect.
6. Click "OK" button to exit "Rules" setting dialog, then Click "Apply" button, then click "OK" to quit "Process Dumper " dialog.
7. Launch Adobe Bridge CS5, do your work.
8. When that error message occurs, Bridge hang, wait for a while, then kill bridge using "Task Manager", please check if there are some ".dmp" files in "custom dump file folder " which is set in step 5, if so, please zip all .dmp files and FTP to us (please contact me at [email protected] for FTP info). It would be better if you can repeat your hang and send us more zipped .dmp files.
Sincerely appreciate if you could provide us your workflow before Bridge throws that error message, what file formats you use, what features you use and your machine information.
Best Regards,
Baichao Li

Bridge CS5 opens ok, then freezes?!?

Hi there.
Newbie question.
Bridge CS5 running on a MacPro worked fine until today. Now opens with main window coming up, but then I can't do anything (access menus, move main window, open/see files)
Spinning pizza appears, go to Force Quit even though this does NOT say Bridge is not responding. Force Quit is the only way to close program.
Any ideas?

Any other ideas?
A bit harder and possible losing all your previous cached previews but you
should end up with a fresh install:
First try again a restart with restart prefs and option sometimes it needs a
few times before it works.
Then second option:
Quit Bridge, from user library preferences folder find and delete the Bridge
plist file, for CS5 this is the file " com.adobe.bridge4.plist " , drag it
to the trash, and from the same library in Application
Support/Adobe/BridgeCS5/Workspaces find and delete the file "
!!LastMenu.workspace ".
Again start Bridge holding down option key and choose reset prefs.
If still in trouble repeat above but now also from the user
library/Caches/Adobe/BridgeCS5 drag both plug in and folder named Cache to
the trash (or outside the library if you wish to try first, you can place it
back if you want so)..
Plist file and cache will refresh itself after restarting Bridge but this
time the cache is empty and you need to recache the thumbs for a good
preview, this takes some time.

Bridge CS5 Not Working

I currently have PS CS5 installed on my Mac OS X 10.6.8 with Snow Leopard. PS5 works fine but when I try to use bridge, bridge opens but that's it. If I try to do anything I get the spinning beach ball and eventually have to force quit.
I have done all I can outside of bridge ... repaired permissions, uninstalled and reinstalled the software. However, i can't even open up preferences for bridge as it gives me the spinning ball.
I am new to the mac (3 months), so I need some handholding on what to do.
Thanks for your help.

Strange this did not solve it, as said 95 % chance but I really did expect it to work for you. Now I'm running a bit out of options I'm afraid.
Is it possible you have CS4 running in the background? You can only run one version of Bridge at a time.
Curt, as you can only run 1 Bridge version of the time you can have all other CS Suite applications active at the same time regardless their version (at least that is on a Mac but I have no reason to believe it should not be the same on Windows). I can have PSCS4 and PSCS5 both open and active but the only limitation is Bridge. Using the open command Bridge opens the file in the corresponding CS version PS (Bridge CS5 opens in PSCS5 by default). If you choose the open with command you can without problems choose to open a file in PSCS 4 and work on it. Save and closing it will update the preview in Bridge CS5
DJ,
You might give it one more try with the clean tool from Adobe, see also this link from Adobe Support:
http://www.adobe.com/support/contact/cscleanertool.html
Download the clean tool for Mac and carefully read the Read me files that come with it.
Be sure to update all custom tools, brushes actions (but since your a bit fresh on the Mac you probably won't have much customized?)
Use the uninstaller that comes with the Adobe Application (you will find the uninstaller for CS5 in the Adobe Photoshop CS5 folder in your default application folder (should be on root level, not in your user account).
First start PS and in the help menu choose to deactivate the software. Quit PS and start the uninstaller for CS5.
Be sure to also check the option to deactivate permanently, this erases your serial number from your system but surely you'l have that number stored on a saved place, you will need it again after reinstall
Use the clean tool and also check for the files from the prior mail, not all cache files will be deleted by the clean tool and you might want to trash them manually.
Install again with serial number and sign in on your Adobe ID and try again.

Adobe Bridge CS5 Not Responding

Periodically I will click from one folder to another folder in Bridge CS5 and it causes Bridge to freeze and give me a "Not Responding" message. I have never had a problem when running a batch or image processor through Bridge, just when clicking from one folder to another folder. Is there a way to prevent this from happening? If someone could explain it to me in a very simplistic form I'd appreciate it!

If you are building cache when you go to a folder, a spinning arrow in lower left corner, and then click on another folder before the process is finished Bridge can balk. You can get a contaminated cache to foul things up. To rebuild the cache for a folder click tools/cache/purge cache for xxx folder.
You might compact the cache (edit/preferences/cache) to reduce its size and make it run more effeciently.

Bridge CS5 Cache

Similar Messages

Maybe you are looking for