Bridge CS5 Preferences = Unknown error

I recently renamed a users shortname from firstnamelastname to firstname.lastname.
Since then, whenever the user opens Bridge CS5 and chooses Adobe Bridge CS5 > Preferences the "Unknown operating system error" pops up.
I have deleted the preference file, reset with CMD + OPTION + SHIFT at application launch, tried with a different user account and uninstalled then reinstalled the suite.
Note, Photoshop CS5 does not suffer the same error when opening its' Preferences.
Is there anything else I can do?

No, the firstname.lastname change is just the local user account.
This confuses me a bit, how were you able to change the short name that appears in the textfield of the 'Home' icon of your user account. As I recall this has never been possible after hitting OK when creating this user.
And I'm with Curt on this. Since Mac is Unix based with OSX it is not wise to use 'strange' characters in filenames but especially forward slash (/) and dot (.) are Unix command specific and often can lead to confusion and malfunction. When a dot is placed in a file or folder name unix reads the part after the dot as an extension and tries to match this with an application to open. (pardon me for the clumsy explanation, I'm a nitwit in this matter, but I think this is somewhat the bottom line of it...)
You could use a divider or underscore (_) instead but that is up to you.
First try to change the name back and if no luck try an Archive and Install option from your original Install disk. This leaves all the files and applications untouched but creates a fresh library and makes a back up of the old one.
Nevertheless be sure to have a back up of your files and serial numbers (but you already had that, right?? )
Use the Archive and install and afterwards use the OSX combo update to update your OS to the latest.
It will take you less then an hour.

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-Would creating a new partition on my 2nd hdd to be used solely for the Bridge cache make any difference and if so, why?
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Dear Customers,
I am Baichao Li, Adobe Bridge Quality Engineer.
Bridge team is investigating this error, In order to reproduce the problem in our lab and find a solution as soon as possible, I would like to ask you to help providing more information, please follow steps below,
1. Download "User Mode Process Dumper Version 8.1" from
http://www.microsoft.com/downloads/en/confirmation.aspx?familyId=e089ca41-6a87-40c8-bf69-2 8ac08570b7e&displayLang=en
2. Install "User Dumper" following Microsoft's article
http://support.microsoft.com/kb/241215
3. Open "Control Panel -> Process Dumper", switch to tab Page of "Processing Monitoring"
4. Click button "New", input "Bridge.exe" for "Application Name".
5. Select "Bridge.exe" from list box, then click button "Rules",
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                Check "Ignore Exceptions that occur inside Kernel32.dll",
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                Select "Save Mode" to "Cyclic Saving 5 times"
                Others keep uncheck or unselect.
6. Click "OK" button to exit "Rules" setting dialog, then Click "Apply" button, then click "OK" to quit "Process Dumper " dialog.
7. Launch Adobe Bridge CS5, do your work.
8. When that error message occurs, Bridge hang, wait for a while, then kill bridge using "Task Manager", please check if there are some ".dmp" files in "custom dump file folder " which is set in step 5, if so, please zip all .dmp files and FTP to us (please contact me at [email protected] for FTP info). It would be better if you can repeat your hang and send us more zipped .dmp files.
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Natdale wrote:
I have de-installed and re-installed the entire photoshop CS5 and it is still the same... I am at lost and using my old CS4 bridge for now.
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