Bridge CS5 won't launch

I just installed Master Collection CS5. All software runs OK, except Bridge. It just quits without starting with usual win7's "Adobe Bridge CS5 has stopped working". Windows 7 64bit.

Bridge CS5 wouldn't launch for me either.
It did launch from Photoshop CS5. And after that re-launches worked, even if it was not running in the background.
I tried {control} + click on the Bridge icon... nothing came up.
Thanks,
Drew

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Hi Peter:
I was using InDesign CS5 on my Mac Book Pro 17 and then purchased a new MacPro. I Transferred everything to my new laptop and every thing works except for InDesign and my Microsoft applications such as word, and Excell.
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The first part of the code that comes up says as follows:
Process:         Adobe InDesign CS5 [3033]
Path:            /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Adobe InDesign CS5
Identifier:      com.adobe.InDesign
Version:         7.0.4.553 (7040)
Code Type:       X86 (Native)
Parent Process: launchd [135]
User ID:         501
Date/Time:       2013-12-05 06:10:25.960 -0500
OS Version:      Mac OS X 10.8.3 (12D78)
Report Version: 10
Interval Since Last Report:          130752 sec
Crashes Since Last Report:           3
Per-App Interval Since Last Report: 50 sec
Per-App Crashes Since Last Report:   3
Anonymous UUID:                      BB417D8B-149A-973E-8589-EDF00425A8E0
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000038
VM Regions Near 0x38:
--> __PAGEZERO             0000000000000000-0000000000001000 [    4K] ---/--- SM=NUL /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Adobe InDesign CS5
    __TEXT                 0000000000001000-0000000000005000 [   16K] r-x/rwx SM=COW /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Adobe InDesign CS5
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0   dyld                                    0x8fee48d3 ImageLoader::isLinked() const + 11
1   dyld                                    0x8fee24d3 NSLinkModule + 102
2   libdyld.dylib                           0x924da303 NSLinkModule + 87
3   com.adobe.InDesign.Font Manager          0x10315bc8 TINglue_version + 792
4   com.adobe.InDesign.Font Manager          0x103165cf TIN_Startup + 177
5   com.adobe.InDesign.Font Manager          0x1029c109 GetPlugIn + 17705
6   ObjectModelLib.dylib                    0x010511b1 0x1038000 + 102833
7   ObjectModelLib.dylib                    0x01051acb 0x1038000 + 105163
8   ObjectModelLib.dylib                    0x01060386 0x1038000 + 164742
9   ObjectModelLib.dylib                    0x01070c0d ShuksanInit(IStartupScreen* (*)(), IPlugIn*) + 23101
10 ObjectModelLib.dylib                    0x0106c234 ShuksanInit(IStartupScreen* (*)(), IPlugIn*) + 4196
11 com.adobe.InDesign                      0x00002822 main + 82
12 com.adobe.InDesign                      0x000027a6 start + 54
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0   libsystem_kernel.dylib                  0x96a3b9ae kevent + 10
1   libdispatch.dylib                       0x935c9c71 _dispatch_mgr_invoke + 993
2   libdispatch.dylib                       0x935c97a9 _dispatch_mgr_thread + 53
Thread 2:
0   libsystem_kernel.dylib                  0x96a3a8e2 __psynch_cvwait + 10
1   libsystem_c.dylib                       0x98ac72e9 _pthread_cond_wait + 938
2   libsystem_c.dylib                       0x98ac7572 pthread_cond_timedwait_relative_np + 47
3   com.apple.CoreServices.CarbonCore          0x921e86ad TSWaitOnConditionTimedRelative + 177
4   com.apple.CoreServices.CarbonCore          0x92134b8b MPWaitOnQueue + 261
5   PMRuntime.dylib                         0x00014130 MemUtils::GetAvailMem() + 288
6   com.apple.CoreServices.CarbonCore          0x921bba7b PrivateMPEntryPoint + 68
7   libsystem_c.dylib                       0x98ac25b7 _pthread_start + 344
8   libsystem_c.dylib                       0x98aacd4e thread_start + 34
Thread 3:
0   libsystem_kernel.dylib                  0x96a3b0ee __workq_kernreturn + 10
1   libsystem_c.dylib                       0x98ac50ac _pthread_workq_return + 45
2   libsystem_c.dylib                       0x98ac4e79 _pthread_wqthread + 448
3   libsystem_c.dylib                       0x98aacd2a start_wqthread + 30
Thread 4:
0   libsystem_kernel.dylib                  0x96a3b0ee __workq_kernreturn + 10
1   libsystem_c.dylib                       0x98ac50ac _pthread_workq_return + 45
2   libsystem_c.dylib                       0x98ac4e79 _pthread_wqthread + 448
3   libsystem_c.dylib                       0x98aacd2a start_wqthread + 30
Thread 5:
0   libsystem_kernel.dylib                  0x96a387d2 mach_msg_trap + 10
1   libsystem_kernel.dylib                  0x96a37cb0 mach_msg + 68
2   com.apple.CoreServices.CarbonCore          0x921e535b TS_exception_listener_thread + 89
3   libsystem_c.dylib                       0x98ac25b7 _pthread_start + 344
4   libsystem_c.dylib                       0x98aacd4e thread_start + 34
Thread 6:
0   libsystem_kernel.dylib                  0x96a3a8e2 __psynch_cvwait + 10
1   libsystem_c.dylib                       0x98ac7280 _pthread_cond_wait + 833
2   libsystem_c.dylib                       0x98b4d095 pthread_cond_wait$UNIX2003 + 71
3   com.apple.CoreServices.CarbonCore          0x921e8492 TSWaitOnCondition + 128
4   com.apple.CoreServices.CarbonCore          0x921e868e TSWaitOnConditionTimedRelative + 146
5   com.apple.CoreServices.CarbonCore          0x92134b8b MPWaitOnQueue + 261
6   AdobeACE                                0x0005a6f1 0x20000 + 239345
7   AdobeACE                                0x0005a0ed 0x20000 + 237805
8   com.apple.CoreServices.CarbonCore          0x921bba7b PrivateMPEntryPoint + 68
9   libsystem_c.dylib                       0x98ac25b7 _pthread_start + 344
10 libsystem_c.dylib                       0x98aacd4e thread_start + 34
Thread 7:
0   libsystem_kernel.dylib                  0x96a3a8e2 __psynch_cvwait + 10
1   libsystem_c.dylib                       0x98ac7280 _pthread_cond_wait + 833
2   libsystem_c.dylib                       0x98b4d095 pthread_cond_wait$UNIX2003 + 71
3   com.apple.CoreServices.CarbonCore          0x921e8492 TSWaitOnCondition + 128
4   com.apple.CoreServices.CarbonCore          0x921e868e TSWaitOnConditionTimedRelative + 146
5   com.apple.CoreServices.CarbonCore          0x92134b8b MPWaitOnQueue + 261
6   AdobeACE                                0x0005a6f1 0x20000 + 239345
7   AdobeACE                                0x0005a0ed 0x20000 + 237805
8   com.apple.CoreServices.CarbonCore          0x921bba7b PrivateMPEntryPoint + 68
9   libsystem_c.dylib                       0x98ac25b7 _pthread_start + 344
10 libsystem_c.dylib                       0x98aacd4e thread_start + 34
Thread 8:
0   libsystem_kernel.dylib                  0x96a3a8e2 __psynch_cvwait + 10
1   libsystem_c.dylib                       0x98ac7280 _pthread_cond_wait + 833
2   libsystem_c.dylib                       0x98b4d095 pthread_cond_wait$UNIX2003 + 71
3   com.apple.CoreServices.CarbonCore          0x921e8492 TSWaitOnCondition + 128
4   com.apple.CoreServices.CarbonCore          0x921e868e TSWaitOnConditionTimedRelative + 146
5   com.apple.CoreServices.CarbonCore          0x92134b8b MPWaitOnQueue + 261
6   AdobeACE                                0x0005a6f1 0x20000 + 239345
7   AdobeACE                                0x0005a0ed 0x20000 + 237805
8   com.apple.CoreServices.CarbonCore          0x921bba7b PrivateMPEntryPoint + 68
9   libsystem_c.dylib                       0x98ac25b7 _pthread_start + 344
10 libsystem_c.dylib                       0x98aacd4e thread_start + 34
Thread 9:
0   libsystem_kernel.dylib                  0x96a3a8e2 __psynch_cvwait + 10
1   libsystem_c.dylib                       0x98ac72e9 _pthread_cond_wait + 938
2   libsystem_c.dylib                       0x98b54af0 pthread_cond_wait + 48
3   com.adobe.amt.services                  0x095a4126 C_AMTUISwitchSuppressUpdates + 16768
4   com.adobe.amt.services                  0x0959cdb0 C_EULA_SetState + 2164
5   com.adobe.amt.services                  0x095a418c C_AMTUISwitchSuppressUpdates + 16870
6   libsystem_c.dylib                       0x98ac25b7 _pthread_start + 344
7   libsystem_c.dylib                       0x98aacd4e thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x000000f8 ebx: 0x00000006 ecx: 0x00000000 edx: 0xbfffe458
edi: 0x12ece040 esi: 0xbfffe458 ebp: 0xbfffe3a8 esp: 0xbfffe3a8
   ss: 0x00000023 efl: 0x00010246 eip: 0x8fee48d3   cs: 0x0000001b
   ds: 0x00000023   es: 0x00000023   fs: 0x00000000   gs: 0x0000000f
cr2: 0x00000038
Logical CPU: 0
Greatly appreciate your help.
Celeste

Bridge CS5 won't start.....but it does for a 'new' user

Newly installed CS5.
Bridge doesn't start. Error message: "You can't open the application Adobe Bridge CS5 because it is not supported on this type of Mac."
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Created new user and....Bridge opens fine.
Ideas?
Usually we advised an Archive and install for OSX but there is a shortcut
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http://kb2.adobe.com/cps/408/kb408993.html
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Bridge CS5 won't open at all, crashes immediately

Hi you guys,
I have been using Photoshop CS5 for a number of months now, without any problems. Yesterday, just suddenly, Bridge just bombed out. And I mean it crashes completely, not even a spinning ball or a 'stop responding', it just disappears from the screen. The first time the crash generated an Apple Crash Report, as well as an Adobe one. After that, when I click on the Bridge icon, it bounces, no dot appears on the dock under the icon and after a while the icon stops bouncing and another Apple Crash Report gets generated. It does not generate an Adobe crash report because, I suspect, the program does not go far enough.
I have tried the following:
Option clicked the B Icon - straight to Apple crash report.
Open B in PS, PS works perfectly and stays operational, but B generates an Apple crash report. I also tried mini B, the dock opens with message "waiting for Bridge", and nothing further happens.
Checked permissions in my Library for the following, all well:
Caches/Adobe/Bridge CS5
Application Support/Adobe/Bridge CS5
com.adobe.bridge4.plist file
Verified and repaired permissions in DU, just in case. No luck.
Created a new user account and tried to open B - straight to Apple crash report.
Deleted the PLIST file and the items in Cashes (as suggested in another tread) - straight to Apple crash report.
I have not yet tried a reinstall. I upgraded to CS5 from CS3 and I still have it sitting on my hard drive. In a previous thread I asked what to do with CS3 and the consensus was to leave well alone. Everything worked and I did not need the disk space. In fact, Bridge CS3 still opens without a problem. If a reinstall is necessary, how do I go about it then? Do I
deregister CS3 and CS5 and uninstall and reinstall the whole lot?
deregister and uninstall and reinstall CS5 only?
don't deregister and just reinstall the whole lot without uninstalling it first?
don't deregister and just reinstall CS5 only without uninstalling it first?
And if I have to uninstall, do I have to run one or all of the cleanup utilities of Adobe?
I have also not contacted Adobe help because I have an American copy of Photoshop and live in Europe. That disqualifies me from Adobe support.
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iMac 5 with 2.16GHz Intel Core 2 Duo
Mac OS X 10.6.6
Adobe CS5 12.0.2
Bridge CS5 4.0.4.2
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Jay
And for you guys who can read the gibberish, here is some of the crash report:
Process:         Adobe Bridge CS5 [698]
Path:            /Applications/Adobe Bridge CS5/Adobe Bridge CS5.app/Contents/MacOS/Adobe Bridge CS5
Identifier:      com.adobe.bridge4
Version:         4.0.4.2 (4.0.4.2)
Code Type:       X86 (Native)
Parent Process: launchd [132]
Date/Time:       2011-02-12 23:07:18.163 +0100
OS Version:      Mac OS X 10.6.6 (10J567)
Report Version: 6
Interval Since Last Report:          2508 sec
Crashes Since Last Report:           1
Per-App Crashes Since Last Report:   1
Anonymous UUID:                      CFAC5A0D-23FB
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: 0x000000000000000a, 0x00000000035ef0a4
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0   AdobeCoolType                  0x035ef0a4 0x35ec000 + 12452
1   AdobeCoolType                  0x038c0c69 0x35ec000 + 2968681
2   dyld                           0x8fe0ed6d ImageLoaderMachO::doModInitFunctions(ImageLoader::LinkContext const&) + 235
3   dyld                           0x8fe0d31e ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int) + 246
4   dyld                           0x8fe0d2c2 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int) + 154
5   dyld                           0x8fe0d2c2 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int) + 154
6   dyld                           0x8fe0d3d1 ImageLoader::runInitializers(ImageLoader::LinkContext const&) + 61
7   dyld                           0x8fe024a9 dyld::initializeMainExecutable() + 134
8   dyld                           0x8fe07950 dyld::_main(macho_header const*, unsigned long, int, char const**, char const**, char const**) + 4189
9   dyld                           0x8fe018b1 dyldbootstrap::start(macho_header const*, int, char const**, long) + 779
10 dyld                           0x8fe01057 _dyld_start + 39
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x0392e78c ebx: 0x038c0c45 ecx: 0x8fe44840 edx: 0x0000ff01
edi: 0x038c1080 esi: 0x00000000 ebp: 0xbfffd688 esp: 0xbfffd66c
ss: 0x0000001f efl: 0x00010202 eip: 0x035ef0a4   cs: 0x00000017
ds: 0x0000001f   es: 0x0000001f   fs: 0x00000000   gs: 0x00000037
cr2: 0x035ef0a4
Binary Images:
[VERY LONG LIST WITH LOTS MORE GIBBERISH]
Model: iMac5,1, BootROM IM51.0090.B09, 2 processors, Intel Core 2 Duo, 2.16 GHz, 4 GB, SMC 1.9f4
Graphics: ATI Radeon X1600, ATY,RadeonX1600, PCIe, 128 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x87), Broadcom BCM43xx 1.0 (5.10.131.36.1)
Bluetooth: Version 2.3.8f7, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: WDC WD2500, 232,89 GB
Parallel ATA Device: MATSHITADVD-R
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8501, 0xfd400000
USB Device: Hub, 0x050d (Belkin Corporation), 0x0237, 0xfd100000
USB Device: Extreme III USB2.0 Reader/Writer, 0x0781 (SanDisk Corporation), 0xa1a2, 0xfd110000
USB Device: Hub in Apple Pro Keyboard, 0x05ac (Apple Inc.), 0x1003, 0x5d100000
USB Device: Apple Pro Keyboard, 0x05ac (Apple Inc.), 0x020c, 0x5d130000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8206, 0x7d100000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8240, 0x7d200000
FireWire Device: d2 quadra (button), LaCie, Up to 400 Mb/sec
FireWire Device: d2 Quadra (button), LaCie, Up to 400 Mb/sec
Message was edited by: JfromSA

Hi guys,
Thanks for your time and trouble. Much appreciated.
I haven't been back because my iMac went from bad to worse and in the end I've had a complete system crash. The 2007 iMac G5 I have, is notorius for screen problems. Mine went pop in 2009 after only 18 months of use and was replaced by Apple after a war of words and overwhelming evidence of similar problems for that model on the internet. During that episode the machine was shut down with the power button several times, by me, by the shop and also by the technicians who had to diagnose and repair the computer (I have often wondered why Apple does not have an equivalent of the 'Windows' button, because via that it's easy to shut down a PC blind: Windows button>U>Return . . . the OS shuts down. Not clever of a company who regards themselves as 'Quality' with a self proclaimed capital Q). I suspect my computer picked up some hardware damage with the constant hard shutdowns. I was actually waiting for the next problem, I never really trusted the machine completely. But, as time passed, I got relaxed about it and did not notice the small signs developing like Bridge (and to a lesser extent, Photoshop) actually slowing down more and more the last couple of weeks. Now, in retrospect I can say that, but it was really very subtle. I did, after the screen episode, got into a routine of backing up my system regularly.
After the Bridge problem began, I tried a re-install, a Time Machine restore and eventually started fiddling with Disk Utility, trying to fix the hard drive. To make a long story short, all I get now when I power up the machine is a white screen with a spinning disk under the Apple emblem. I do know that the internal hard drive had issues because that was reported by Disk Utility, I still do not know what the damage is because I still have to take the machine in for repairs.
In the meantime, I am working on another iMac. I have installed all my software from scratch and I'm now trying to restore my old system - my PS actions, ACR actions, all my mails and other documents and my music. The problem I now have is that I had my user account encrypted with File Vault, while backing up with Time Machine. To everyone doing that, please don't - turn File Vault off and then back up. All my carefully backed-up files are now encrypted and can only be accessed with my broken computer! I can NOT restore my system to another computer! With older versions of Mac OS X (and, probably Time Machine), it's possible to use Finder to navigate to the encrypted back-up folder, double-click it and access your data with your master password and restore it by simply dragging and dropping the files on the new computer (but under no circumstances delete or change the back-up files in any way! And applications would, most probably not drag and drop without a problem, but there I stand to be corrected). With OS X 10.6 it is not possible any more to access data via Finder in that way. I know, because I can access my data up to end 2009, the rest is there but not accessible. I have searched everywhere on the internet and as yet, have not found a solution.
The other problem with Apple, I found out, is that in normal operations, it works so well and all is so easy that I don't really read any instructions. There is no need. Everything just happens, it's actually too intuitive. Not once, while setting up File Vault or Time Machine, was I warned that it might be a problem. Now, when I poke around on the internet, there are many posts that warn against that but I did not search for them because I had no clue! I just hope, after the faulty parts on my G5 is replaced, I can get into my back-ups. I shall keep searching and trying to find a solution. If I get one, I shall post here again for those of you with similar problems. I know this is no longer a Bridge or Adobe problem, I just thought I must report back, maybe the knowledge will help someone else.
Cheers,
Jay

Indesign CS5 won't launch on new MB Pro 10.8

After migrating Creative Suite 5 Premium from Mac OS X 10.6.8 to new Macbook Pro 10.8.5 Indesign won't launch while all other components do. I've posted the crash report at http://pastebin.com/JrVw4Sm4. Can anyone help with this problem?
I've already browsed the forum but didn't really got a clue how to sort it out. The original software was downloaded from adobe.subscribenet.com three years ago and doesn't seem to be available anymore for reinstallation. Product keys are in place...
Any help would be much appreciated!

Thanks for your replies.
@Ankit:
Tried and removed the SING Datastore but still doesn't work.
@Salah
Updating also didn't work.
@Bob
I would have tried new installation but unfortunately don't have access to the original media installed from an electronic download. All I want to do is moving all applications from an old 13" MB Pro 10.6.8 to a new 10.8.5 and make sure they run within the new system before cleaning up the old one. Any idea what the specific problem is with InDesign since all other applications are running smoothly?

Bridge CS6 won't launch in Mac

I just installed Photoshop CS6 on my Mac, 10.7, and when I try to launch Bridge the icon bounces for a few seconds, but then it just closes, no errors or anything at all. It opens fine on the same machine with my other ID. I tried uninstalling and reinstalling twice, got the updates etc. Any advice?
Thanks,
Tom

Did you try resetting preferences? Hold down the Option key and start Bridge. You should get a reset window with 3 options.

Bridge cs5 won't display controls for output for pdf or web

hi, selected some images to create a contact sheet, but when i clicked on "output" nothing appeared in the window, as if this module didn't launch. any suggestions for a reset? i'm at a college, so it will be a pain if i have to reistall software (IT guy has to do it). nothing in bridge's preferences refer to the output controls. any help appreciated.
mark

nothing in bridge's preferences refer to the output controls. any help
appreciated.
In general you don't need to reinstall at first trouble. A restart holding
down option key and from the pop up menu resets all preferences to default
settings including the default workspaces.
But could you be a little more specific about your workflow, f.i. on what
output you are clicking for the module (the default workspace, the icon or
menu view-workspace-output) And does that window look as output containing
at least the content panel, preview panel and output panel with all its
settings (document-lay out-overlays-header etc).
Maybe you can provide a screenshot of what you are seeing when in output?

Bridge CS5 won't let me create Smart Collection

Hi all -
I am working with CS5 on a PC (Windows 7 Professional/64-bit) and Bridge will not allow me to create a Smart Collection. We want to use Bridge to sort graphics based on the type of graphic they are. We added keywords to the files and can use the filter to sort, but it would be nice if anytime a "timeline" keyworded graphic was added to the folder that it was added to that collection.
I go to the Collections panel, and click on the "Smart Collections" button, fill in my criteria, but when I hit Save nothing happens. All I can do is cancel out of the window. I have tried it on a couple different computers in my office and they all have the same issue. Same thing occurs if I do a search and try to hit the Smart Collection button there, nothing happens. It rolls over, but no action occurs when I click on it. Am I missing something here?

Have all of your Folders been properly Indexed in Bridge?
Select the Parent Folder which holds image files on each of your HDs;
Go to Tools / Cache / Build and Export Cache . . . Export Cache to Folders; and check the box to Export Cache to Folders.
This operation may take quite a long time (you might choose to leave it running over-night) but once done, I think that you will find that making Smart Collections from Keywords works really quickly -- even when files are scattered in multiple folders over many different HDs.

InDesign CS5 won't launch with OS X 10.10

I'm trying to use InDesign CS5 on a new MacBookPro with OS X 10.10. When trying to open the app I get a notification that I need "to install the legacy Java SE 6 runtime." I have Java 8 installed on this computer and I don't think I can, or should go back to Java 6. What do I do now?

CS5 may not run under Yosemite.
But check out this link and see it helps:
How to Install Java in OS X Yosemite - OS X Daily

RE: "Unable to create font" After Effects CS 5 won't launch

My spanking new After Effects CS5 won't launch due to "Unable to create font" error.
I'm running OS X 10.6.3 on a 17" with specs listed below.
After Effects CS3 is running fine. What's the solution?
Model Name: MacBook Pro
Model Identifier: MacBookPro5,2
Processor Name: Intel Core 2 Duo
Processor Speed: 3.06 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 6 MB
Memory: 8 GB
Bus Speed: 1.07 GHz
Boot ROM Version: MBP52.008E.B05
SMC Version (system): 1.42f4
Serial Number (system): W89400R18YB
Hardware UUID: E2300327-D5D3-5DC2-85CF-9FFA9CEAD9ED
Sudden Motion Sensor:
State: Enabled

Well Todd, seems the newest version has the same problem, or perhaps an unrelated issue. Just upgraded to Mavericks yesterday (10.9) and I'm running AE 12.1. Closed AE last night after working on a project successfully for 4 + hours, tried to get back to work this morning and I see the following error messages. Is this related?

Bridge CS5 web gallery plays locally but won't launch online

After creating a slide show in Bridge CS5.1, the preview within Bridge and in my browsers work fine after turning off popup supression. I then upload to my site, and the only thing that displays is a blank page.
http://www.siebenthalercreative.com/safeservices/
Safeservices is the folder created by Bridge Web Gallery.
If I try to launch the swf file directly
http://www.siebenthalercreative.com/safeservices/resources/gallery.swf
it is unable to load.
I've tried with several of the default templates and the results are consistent.
Ultimately I want to customize the default index.html to a template page but first it has to run online.
thanks

nothing in bridge's preferences refer to the output controls. any help
appreciated.
In general you don't need to reinstall at first trouble. A restart holding
down option key and from the pop up menu resets all preferences to default
settings including the default workspaces.
But could you be a little more specific about your workflow, f.i. on what
output you are clicking for the module (the default workspace, the icon or
menu view-workspace-output) And does that window look as output containing
at least the content panel, preview panel and output panel with all its
settings (document-lay out-overlays-header etc).
Maybe you can provide a screenshot of what you are seeing when in output?

Bridge CS5 won't launch

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