Bridge CS6 cache problem causes freeze

MacPro early 2008, 10 mb RAM, Apple OSX 10.7.3, CS5 already installed.
CS6 Beta was working fine until today.
Now when I open Bridge CS6 I get "Bridge encountered a problem and is unable to read the cache. Please try purging the central cache in Cache Preferences to correct the situation." I then try to purge the cache, but nothing happens and Bridge freezes.
Worse, I cannot use my keyboard at all or perform any mouse click actions if Bridge is the active window. I cannot close Bridge. What I can do is alt/tab to another window, and then Force Close Bridge.
I have tried restarting the MacPro but this does not solve the problem.
The problem started earlier today after I re-edited a nef which I had previously edited in ACR 6. I cancelled all the previous edits first.
Also, yesterday I installed Little Snitch, which I have now uninstalled.
There are no CrashReporter logs for the freezing problem.

How is your disk free space? When I loaded Bridge CS6 the default option was for 100% preview. That takes a lot of time and space to build. Can occupy gigs of space.
I reset thumbnails to embedded. Much smaller and faster and for me works just fine.

Similar Messages

Bridge CS6 Cache problem

Have installed Photoshop CS6 and in using Bridge I get the message "Bridge encountered a problem and is unable to read the cache. Please try purging the central cache in Cache Preferences to correct the situation". If purge the central cache as instructed, on the start up of Bridge I get the same message and are unable to use Bridge.
I am on a Mac using OSX 10.7.4
Your help will be appreciated

"Removing the Cache manual is fast, you only need time to rebuild cache,
but that is something you can do with one click on the button an let it
run overnight." How do I do that?
The path provided is for a Mac, there should be a similar path for Windows, maybe Curt can provide you this. The principals stay the same, you quit bridge, dump the cache file manual, restart Bridge (builds a new, empty but fresh cache folder) and when you point Bridge to a folder it start building the cache according your settings (ACR, HQ preview etc.)
If you have a lot of subfolders just select the main folder, use the menu view / show items from subfolders and this means your main folder shows all the content of your subfolders in the content panel.
This takes a while and according to your amount of files and file size as well as processor speed it can take several hours before it is finished. For best practice start this procedure as 'last of the day', leave your PC on for the night and let Bridge do its job. It takes a lot of resources and time for Bridge to cache so if it is the only task your PC has to do the better it will do it

Bridge cs5 camera raw 6.5 to 6.5 and new bridge cs6 preview problem

Hi,
when i actualize camera raw from 6.5 to 6.6 the preview can`t give me right preview after 1 adjustment in camera raw.Image apears like when we open it in camera raw and it last few seconds with the yellow exclamation mark.
Months ago the only solution i found after several instals was to turn back to camera raw 6.5.
Now im trying beta bridge cs6 and problem come back for me again.
I use Nikon D3x with 14 bits ~49MB .nef files in Windows 7 64 bits.
Is any one have same problem?And why only in 6.6 (and new camera raw 7.0) and not in 6.5?
Thanks
Arménio Teixeira

Frau S aus B wrote:
I use Bridge CS5 with camera raw 6.7.1 in combibnation with a canon 6D and a canon 5D Mark2. The raw files from the 5D are shown in bridge, the raw files from the 6D are not. There is just an icon. The camera raw add-on is the latest usable update for Windows, the canon 6d is listed as compatible. Has anyone an idea what to do?
The Canon 6D id NOT supported by ACR 6.7.1. It was supported for the very first time in ACR 7.3 whch requires CS6 to run.
Therefore you will never be able to open raw CR2 files from the 6D directly in CS5.
If you do not plan on upgrading, you can download the free, stand-alone Adobe DNG Converter 8.3 (always use the latest version, it's not tied to your version of Photoshop at all), install it like any other application and then run it on each batch of CR2 files to convert them to raw DNG files that you can then open in your version of Photoshop and ACR.

Bridge CS6 Cache and Freezing Issues

I downloaded Bridge CS6 and I have not been able to use it yet. I am on a MacBook Pro running 10.7.4 and every time I launch Bridge I get the following error:
Bridge encountered a problem and is unable to read the cache. Please try purging the central cache in Cache Preferences to correct the situation.
When I try to purge the cache Bridge freezes up. If I don't try and purge the cache I am unable to navigate to any folders on my computer and it just hangs. I eventually have to force quit to get out of it. So far Bridge CS6 has been completely unusable.
Please help.
Thanks.

When I go to ~Library/Caches/ there is a folder for com.adobe.bridge5 but there isn't one for com.adobe.bridge6
Your in the wrong folder. Follow the path you have discovered yourself using the pref settings Curt suggested
~library/caches/Adobe/Bridge CS6 and inhere should be 2 files:
Adobe Bridge Plug-in Cache
and the folder called Cache. Inhere should be 4 folders called '254', '1024', 'data' and 'full'
All those folders carry the content of the respective quality of the thumbs and preview as well as 100 % cache and Bridge database.
Any way, Since you have not used Bridge you have no relevant amount of cache and I would suggest you quit both PS and Bridge and manual delete both the items (plug in and folder called cache at the end of the Bridge CS6 path mentioned above.
(both files will refresh itself after a restart of Bridge).
To be on the save side also visit in same user library the folder Preferences and look for the file called "com.adobe.bridge5.plist" (yes it is Bridge 5 that comes with CS6, all Adobe apps have their own version number and they are presented in the same Suite version. CS6 has PS version 13 and Bridge version 5 )
also drag this file to the trash.
Then hold down option key (alt) while starting Bridge and this should give you the option to reset the preferences as mentioned earlier in this thread.
Choose reset prefs and try again.

Bridge CS6 for Mac keeps freezing!!

I find that Bridge CS6 keeps freezing and the only way to fix it is to relaunch it or close the window you're working in. It doesn't seem to affect all windows but only the current window.
Any advice would be great!

Any advice would be great!
First go to the triangle top right next to workspace names and choose reset workspace.
If still problems try a reset preferences holding down option key while restarting Bridge and choose reset preferences. If this does not help then please provide more detail about exact versions of Bridge, MacOsX, computer and hardware details (RAM, free disc space etc.)

Bridge CS6 Cache

When I change folders in Bridge CS6, I'm told there's a cache problem and I should purge the cache. I've purged this several times with no effect, restarting Beidge each time. Have also rebooted and done a safe boot. I'd like to reinstall but have no disk, as I originally downloaded the photoshop package when I bought it.
Help with the caching problem appreciated, also a pointer to a download site, which I can't find at adobe.com
Running a Mac Pro with OS 10.8.5, latest Bridge CS6 update.
Thanks,
--Gene

The computer is a Mac Pro, 100 GB RAM,
I don't believe that is a correct number, supposing you have a early 2009 model the max is 32 GB or you should have a special build 8-core actual but that can handle max 96 GB. In those days in dollars the equivalent of a very nice car…
Check again and also check your graphic card, the 2009 came with 512 MB ATI Radeon HD 4870 or NVIDIA GeForce.
512 MB VRAM is the minimum required
1.6 TB of disk in 4 drives.
Depending on your needs but to me this seems a very low number, I have a total of 7.5 TB on disk space in my MacPro 2012. Digital images are very space consuming especially if you use layers in PS.
HDDs are very cheap nowadays as is RAM compared to 10 years back.
The boot drive is 640 GB with 85 GB available.
This really is a very low number, roughly about 13 % free space left. The system, PS and other applications need space to write temporarily data to and 13 % is not that much left, especially if you have a lot of fragmentation going on.
What else do you need?
RAM and VRAM
And the last 2 questions from post 5

Bridge CS6 cache location

My Master Collection CS6 was installed as administrator under Win 7 x64 Pro .
In CS5 I placed the cache on a non-boot drive.
In CS6, the only cache location options available to me from within Preferences are within my User folder on the boot drive. I am running as admininstrator, and have tried explicitly running as administrator to no effect.
How can I get the CS6 cache onto the drive of my choice?

Note the current folder and the full path to the folder you want to use for the cache.
Run regedit.
Search for Bridge CS6.
Look down the associated keys and locate the folder noted above. Only one place needs changing.
Edit the folder name to read the new location.
Re-start Bridge and check the preferences show the new folder.
Delete the old cache folder (mine was 40+ gigabytes).
Leave Bridge running until it has finished regenerating the cache in the new location.
It might have been quicker to copy/move the old cache to the new location before re-starting Bridge after the location change, but I wasn't sure it would work correctly and was pleased to have a fresh, clean cache.

Bridge CS6 Cache Indexing Very Slow

In CS6 the first time a folder gets indexed it takes about 5-10 times longer than for CS5. I use embedded thumbnails.
For example I have a new folder of 70 .wmv and .mp4 video files. Each file is between 100 and 240 megs. I took over 6 minutes to load the thumbnalils the first time. I dumped the cache from the Tools menu and it rebuilt in about 40 seconds, which is the same as for CS5.
Anyone else experience this?
Win7 64 bit, 8 gig ram.

Curt, I have noticed this for video files as well, it's painfully slow. I do notice it indexes much slower when accessing an external drive, but this is frustrating because I feel like it should be faster.

Bridge CS6 Display Problem

When I set up Bridge, I used 3 columns. The left column contains the Files/Folders Panel with the Filters/Collections/Export Panels underneath. In the middle is the Content Panel which is set to display 1 thumbnail wide. To the right is the Preview Panel with the Metadata/Keywords underneath.
Everytime I close Bridge and reopen, the display shifts so that I get a larger Content Panel which now displays 2 or 3 rows of smaller thumbnails and correspondingly smaller Preview and Metadata/Keyword Panels. Is there a way to make the display settings remain as I want them whenever I open Bridge?
Thanks.

Sure, just make sure you SAVE the Workspace you create under a distinctive name. See the Help files to learn about saving a work space if you've never done it before.
You also need to make sure you quit (exit) Bridge in an orderly fashion after recreating and saving your workspace, because Preferences are saved whenever Bridge quits normally, not when it crashes or you force quit it.

Cache Bridge CS6

I get this error message when I open Bridge CS6, a problem has arisen. Can not read cache. Try empty cache buffer settings to correct the problem. I have tried this several times but the message will not disappear.
Hope someone can help me, Sten

Maybe someone over at the Bridge Forum?

Bridge CC cache not compatible with bridge CS6

Starting the Photoshop CC adventure. First install was Bridge. First test was to see if the Bridge CC cache is compatible with Bridge CS6 cache. First result is NO.
Test method:
1. Set the Bridge CC cache location to the same folder I use for CS6, which contains 10+ gigs of thumbs for my library.
2. Navigated Bridge CC to a sub-folder with about 30 images, see Bridge CC re-do the thumb extractions.
3. Close Bridge CC, launch Bridge CS6, navigate to the same sub-folder, see Bridge CS6 re-do the thumb extractions.
4. Close Bridge CS6, launch Bridge CC, still pointing to the same sub-folder, see it re-do thumb extractions again.
5. Repeat steps 3&4, always with same result, a redundant re-generation of thumbs.
Conclusion:
The actual thumbnail files in the cache are the same. But something happens in the index files (data/store) to make each version think it does not have thumbnails, so it re-generates them. IOW, when Bridge CC looks at the cache last used by Bridge CS6 it says "I have not been here, must re-cache", and visa-versa.
Solution:
Must let Bridge CC have its own separate cache, so the two versions don't walk over each other. Must let Bridge CC re-cache everything, which for me (and most users I assume) will be a long and time consuming process.
Not much surprise here. The same was true for CS5 vs. CS6.

Not much surprise here. The same was true for CS5 vs. CS6.
Then it also should not be a surprise for you that this behavior already started in the Filebrowser (Bridge predecessor that came with CS1 and by far the most stable and fast cache ever in the history of Bridge) and has not changed since. Nor is it likely it will chance in the future.
Hence my advice to not use Bridge for long term DAM because you need to recache the lot every new version...

Windows 8 Pro Adobe Bridge CS6 5.0.1.23 x64 not responding

On my new SSD with a fresh install of Windows 8 Pro and Adobe CS6 Design and Web Premium, I regularly get a "(not responding)" warning in Bridge's (5.0.1.23 x64) title bar when opening a folder location, and the program takes around 10-20 seconds to display folder contents. This seems to be an indexing or caching issue, but I have not resolved it through the following fix attempts.
In Bridge settings, I have placed the cache on the OS SSD at "C:\Users\York\AppData\Roaming\Adobe\Bridge CS6\Cache", and I have placed it on a separate internal physical HDD at "D:\Adobe Bridge CS6 temp cache". I have experimented with all other options (100% previews, export, manage, compact, and purge cache - restarting the app after each tweak).
I have Ctrl-opened Bridge to access the "Reset setting" dialog box, where I restored default preferences and purged the cache. This did seem to alleviate the problem temporarily, but it did not resolve it.
I have not uninstalled, repaired, or re-installed Bridge because it is not listed as a standalone app in the "Windows Control Panel > Programs and Features > Uninstall or change a program" window or the Adobe CS6 Design and Web Premium installer.
My system is Intel i7-2600K, Asus Maximus IV Gene-Z, Nvidia GeForce GTX 560 Ti, 32GB RAM, Samsung 840 250GB SSD, various HDDs.
My other system, an Intel Quad-Core Q6600, Asus P5Q-Pro, AMD Radeon HD 6950, 8GB RAM, Samsung 840 250GB SSD, various HDDs, does not have this problem.
Any thoughts are appreciated.

Thanks for the input, Curt. I have not changed the TEMP/TMP directories, which are set per Adobe instructions at http://helpx.adobe.com/bridge/kb/bridge-crashes-changing-temp-file.html. Temporary "not responding" freezes (10-20 seconds) are my issue. Crashes, as others are reporting due to the temp directories, are not occurring. Other thoughts are appreciated.

Bridge CS6 bad preview after adjustment in Adobe Camera Raw 7.0

Hi,
when i update camera raw from 6.5 to 6.6 the preview can`t give me right preview only after 1 or more adjustments in adobe camera raw (yes, "Always High Quality"and "Generate Preview-Size Previews").
Image apears and stays like when we open it in camera raw in the first few seconds with the yellow exclamation mark.
Months ago the only solution i found after several reinstals of phoshop, was to turn back to camera raw 6.5.
Now im trying beta bridge cs6 and problem come back for me again.
I use Nikon D3x with 14 bits ~49MB .nef files with Windows 7 64 bits .
Is any one have same problem?And why only in 6.6 (and new camera raw 7.0) and not in 6.5?
Thanks
Arménio Teixeira

When I saved a image to my desktop and wanted to open in Preview so I could do some altra fast tweeks like add sepia and then resaved it came up that I didn't have aothourization to save changes. I then as suggested went to finder - get info - and unlocked the file and entered the desktop password when prompted and closed but it still won't save the changes. I don't want to change it to open as a PS file because it is a JPEG and takes allot of effort when preview cnages under tools color is so efficient. Other suggestions to try?

Bridge CS6 - extremely slow preview updates and image deleting

1. Updating previews (100%) is very slow.
Bridge CS6 has problems updating the previews of images that get edited.
While creating preview from scratch is rather swift, updating previews takes about six minutes on a MacBook Pro retina with 16Gb RAM.
After one minute the preview gets updated, but then the busy signal in the low left corner just keeps turning and turning for five more minutes.
Why is this happening? Is Bridge still busy with those previews? Why? The preview has already been updated, why those extra five minutes of business?
2. Image deleting is painfully slow.
You type Command + Delete, and nothing is happening for five, six seconds.
Only then the images get deleted.
Has anybody else noticed these two hold-ups?
Edit:
I just went back after writing and editing this post, and Bridge is still busy with the preview update. This is now 15 minutes after the image had been edited. The busy signal in the lower left corner just never turns off again.
It feels like Bridge has also problems working in the background. As soon as you open e.g. a browser to bridge the waiting for bridge, Bridge seems to keep the busy signal rotating, but not actually doing anything until you close the browser again. Which is why I just had a 15 minute wait for an image preview to finally update. The time spent in the browser did not "count".

Hi Noel,
Yes, I did the upgrade, and I did not experience any problems.
Only, the issues above were not fixed in the update.
Are you not experiencing the same issues? (I'm on a Mac).
C. Pfaffenbichler, I was actually looking for a dedicated Bridge forum, but I couldn't see a Bridge icon.

CS6 Bridge freezes with a cache problem Windows 7

I get a pop up when bridge starts,its someyhing new.
It says
Bridge encountered a problem and is unable to read cache.Please try purging the central cache in
Cache Preferences to correct the situation.
I do that and Bridge just freezes.
Do I need to alter the preferences,they are set on default even though Ive just not had a problem like this before.
any help appreciated.

Hello Curt thank you for your input.
Id tried that but to no avail so in the end after uninstalling once again but this time using the adobe cleaner afterwards Ive reinstalled from scratch, set the cache folder to be on my scratch drive which is an SSD and un ticked keep 100% previews in Cache .
Also automatically export cache to folders when possible.Ive updated it and all is working OK now.
It has been a reall ball ache and If a lot of reconfiguring to do but hey ho,its working so job done

Bridge CS6 cache problem causes freeze

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