Bridge CS6 crashing after a "Select All" command.
Hello all-
I'm running Lion 10.7.4 on a 2008 MacBook Pro Unibody w/ a 2.4GHz processor and 8GB of ram. I have an SSD as my boot drive, it also houses all of my applications. All of my data / app data is stored on another 2.5 HDD that's in my optical bay (I installed a "data doubler").
I wasn't running any Adobe products on my old setup, so I recently purchased Adobe CS6. I haven't run into any issues with any other program besides Bridge. The application opens and functions fine, it's only after I Command+A a selection of files... that I get a "The Operation Could Not Be Completed" error message. When I Command + A or drag my cursor over all of the files to select them, the program comes to a standstill and beachballs before giving me the message. After closing the error message dialogue box I can continue working, but sometimes Bridge can become completely unresponsive as far as opening folders or displaying thumbnails. Then I have to force quit the application because normal quit commands don't work.
I've noticed that this is ONLY happening with .MOV files that I shot on my DSLR that are stored on an external HD. I've been able to Select All on other files on and off the external HD just fine. It's really a strange little problem! It has to have something to do with the DSLR files. I've also realized that I could select a portion of the problematic files without getting an error message, a total of 8 to be specific.
I'm sorry if this has been answered somewhere, but a quick search through the forums proved fruitless. I'd appreciate any kind of feedback.
In Windows machine it could be the page file size, not sure what that would be in a Mac.
That probably would be page in and out and Used Swap. You will find that info when opening Activity Monitor from the utilities folder.
usually the used Swap will increase after quitting PS and also Bridge can consume a lot.
Be sure to first let the cache finish properly on the external disk, if possible use export cache to folder option in the preferences, might help also.
And ditto for me, no experience with system divided in two disks but it seems possible. Don't know what you mean with data doubler, if you have preferences, caches and library on two disk this might conflict or at least it can be tricky.
Similar Messages
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Bridge CS6 crashes on startup after upgrade from CS5
Yesterday I upgraded to Photoshop CS6 using an install disk mailed from Adobe. Photoshop CS6 itself appears to be working fine, but both the 32-bit and 64-bit versions of Bridge CS6 crash on startup with the standard Windows popup ("Adobe Bridge CS6 has stopped working. Windows is searching for a solution..."). Bridge CS5 still works great, as it did before the CS6 installation.
The Windows Event Viewer shows the following message for the crash of the 64-bit version:
Faulting application name: Bridge.exe, version: 5.0.0.399, time stamp: 0x4f5ec28e
Faulting module name: MMXCore.8BX_unloaded, version: 0.0.0.0, time stamp: 0x4f308138
Exception code: 0xc0000005
Fault offset: 0x000007fee2694c10
Faulting process id: 0x11f0
Faulting application start time: 0x01cd2de2890d2563
Faulting application path: C:\Program Files\Adobe\Adobe Bridge CS6 (64 Bit)\Bridge.exe
Faulting module path: MMXCore.8BX
Report Id: c7df83bc-99d5-11e1-9969-1c6f65d33927
and the following for the crash of the 32-bit version:
Faulting application name: Bridge.exe, version: 5.0.0.399, time stamp: 0x4f5ec62d
Faulting module name: MMXCore.8BX_unloaded, version: 0.0.0.0, time stamp: 0x4f308107
Exception code: 0xc0000005
Fault offset: 0x6ae31ec0
Faulting process id: 0xe58
Faulting application start time: 0x01cd2de2487d6d23
Faulting application path: C:\Program Files (x86)\Adobe\Adobe Bridge CS6\Bridge.exe
Faulting module path: MMXCore.8BX
Report Id: 88541db9-99d5-11e1-9969-1c6f65d33927
I've rebooted multiple times and tried reinstalling from the upgrade disk, but the problem persists.
The installation is on a machine dedicated to Photoshop whose system info is included below. I'm running a multi-disk setup with 1 SSD as my C drive, another SSD for Temp and Scratch (in different partitions on the same SSD), and a RAID 5 array of hard drives for the actual image files. To my knowledge I'm running with the latest drivers of everything.
I'm not sure how to move forward at this point. Any information or assistance would be most appreciated.
David
==================
Adobe Photoshop Version: 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00) x64
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:10, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2
Physical processor count: 4
Processor speed: 3410 MHz
Built-in memory: 16367 MB
Free memory: 13546 MB
Memory available to Photoshop: 14755 MB
Memory used by Photoshop: 87 %
Image tile size: 128K
Image cache levels: 4
OpenGL Drawing: Enabled.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
OpenGL Allow Old GPUs: Not Detected.
Video Card Vendor: NVIDIA Corporation
Video Card Renderer: GeForce GTX 570/PCIe/SSE2
Display: 2
Display Bounds:= top: 0, left: 1600, bottom: 1440, right: 2500
Display: 1
Display Bounds:= top: 0, left: 0, bottom: 1200, right: 1600
Video Card Number: 1
Video Card: NVIDIA GeForce GTX 570
OpenCL Unavailable
Driver Version: 8.17.12.9573
Driver Date: 20120209000000.000000-000
Video Card Driver: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Video Mode: 1600 x 1200 x 4294967296 colors
Video Card Caption: NVIDIA GeForce GTX 570
Video Card Memory: 1280 MB
Video Rect Texture Size: 16384
Serial number: 91198925890275526270
Application folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\
Temporary file path: H:\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
F:\, 32.0G, 31.5G free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Required\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Plug-ins\
Additional Plug-ins folder: not set
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JP2KLib.dll JP2KLib 2011/12/12-16:12:37 66.236923 66.236923
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 10.0
LogSession.dll LogSession 2.1.2.1640
mediacoreif.dll DVA Product 6.0.0
MPS.dll MPS 2012/02/03-10:33:13 66.495174 66.495174
msvcm80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
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pdfsettings.dll Adobe PDFSettings 1.04
Photoshop.dll Adobe Photoshop CS6 CS6
Plugin.dll Adobe Photoshop CS6 CS6
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PSArt.dll Adobe Photoshop CS6 CS6
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wu3d.dll U3D Writer 9.3.0.113
Required plug-ins:
Accented Edges 13.0
Adaptive Wide Angle 13.0
ADM 3.11x01
Angled Strokes 13.0
Average 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Bas Relief 13.0
BMP 13.0
Camera Raw 7.0
Chalk & Charcoal 13.0
Charcoal 13.0
Chrome 13.0
Cineon 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
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Color Halftone 13.0
Colored Pencil 13.0
CompuServe GIF 13.0
Conté Crayon 13.0
Craquelure 13.0
Crop and Straighten Photos 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
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Crosshatch 13.0
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Cutout 13.0
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Displace 13.0
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Eazel Acquire 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Embed Watermark 4.0
Extrude 13.0
FastCore Routines 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Fibers 13.0
Film Grain 13.0
Filter Gallery 13.0
Fresco 13.0
Glass 13.0
Glowing Edges 13.0
Grain 13.0
Graphic Pen 13.0
Halftone Pattern 13.0
HDRMergeUI 13.0
IFF Format 13.0
Ink Outlines 13.0
JPEG 2000 13.0
Lens Blur 13.0
Lens Correction 13.0
Lens Flare 13.0
Liquify 13.0
Matlab Operation 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
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Mezzotint 13.0
MMXCore Routines 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
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Oil Paint 13.0
OpenEXR 13.0
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Paths to Illustrator 13.0
PCX 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Photocopy 13.0
Photoshop 3D Engine 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Picture Package Filter 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Pinch 13.0
Pixar 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
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PNG 13.0
Pointillize 13.0
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Portable Bit Map 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
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ZigZag 13.0
Optional and third party plug-ins: NONE
Plug-ins that failed to load: NONE
Flash:
Mini Bridge
Kuler
Installed TWAIN devices: NONEThanks Curt, but this is not a virus issue. Think about it, how could the ntdll.dll file be virus infected and yet only impact the running of this single application? That really wouldn't make sense now would it? That library is critical to many windows function and if it were virus infected, I would have more things to worry about that trying to get Bridge to launch.
I already did my homework on that before I posted here and tried some of the things suggested on verifying the integrity of my system files. The Digital Signature Information shows to be okay.
It could be that I upgraded this system from Windows XP Professional to Windows Vista Business and that I have an old (CS2) install that I did not remove from the computer. I have done a variety of things to try and get to the root, but to no avail. I am sure that if I were willing to start completely from scratch and do a clean install of the OS, I may be able to get it to work. I don't really have time to do that however, and since I am not the only person who has had the issue with Bridge failing to start, I suspect the solution lies somewhere within the architecture of Bridge in CS6 that is at the root of my problem.
I am hoping that someone from Adobe will finally figure it out and provide an update that works. -
Does Bridge CS6 crash repeatedly for anyone on Mountain lion?
BRIDGE CS6 CRASHES REPEATEDLY ON MAC OS 10.8.4 ( RETINA) PREFERENCE MENU SHOWS UP BALCK UNEVEN SCREENS. ANYONE HAS THE SAME PROBLEM? CAN ANYONE HELP?
Try restoring your Bridge preferences. Quit out of Bridge. Immediately after launching, hold down the Command + Option + Shift key. Try restoring preferences. If that doesn't work, repeat and also delete caches.
-
Does cs6 allow you to select ALL frames in a document?
I am doing a wedding book. So I have many image frames on each page.
I want to add a border (stroke) to all these frames. But to my surprise, it appears that the Select All command only selects the frames in the current spread. I did a bit of research here and on the net and it seems that, at least for the previous versions, there is no way to select all frames in a document. This seems very odd to say the least.
Does cs6 allow you to do this now? Or is there a workaround to quickly add a stroke to all frames in a document?
Thank you for any help.
LDUnfortunately no, but there's a trick you can use. Shapes drawn with the sahpe tool DO accept default settings, so you can use the shape tools instead of the frame tools and place images in them, but that probably doesn't help you at this point.
It actually should be pretty easy to apply an object style to all frames by script -- one or two lines I would think. You can ask over in InDesign Scripting
It might also be possible to use find/change. I just checked, and yes, you can search for the [None] object style and change all, so that may be the best approach. -
I sent iTues to trash by mistake (trying to delete files from "yesterday"). I got the program back but have to "put back" songs one at a time. Is there a way to put back multiple songs using the "select all" command or anything else? Thanks for the help.
The prgram is in one location and the library (media + library files) are in another. Sending it all to the trash would take some pretty delibrate multiple actions and digging through multiple folders, so I don't know how this was managed unless there's something in Snow Leopard that's new. Occasionally I have moved a file to the trash in Finder that I didn't want to and I can use Finder's "undo" to undo the last move. With many files...?
-
HELP! Is there a way to change column information in iTunes such as name of artist, genre etc, other than deleting them one at a time? Such as the way you delete an entire group of songs by holding down control keys or selecting the Select All command. Thanks.
If you select all the songs you want to change, Be it one song or an akbum, or an Artist, Or Genre, or playlist. Then Right mouse click and Get Info. You then get a slightly different from normal Get Info box as this is the One for Multiple items.
In there have a look at the tags and see if the one you want to changes is in there. There are a few tabs so if for example you wanted to change the Media Type from Home Movie to Movie go to the Options tab and select Movie and OK and it will change the whole selection. -
Is there a fix for Bridge CS6 crashing upon opening on my Mac?
Most crashes are casued by drivers
First thing to try is holding down option key while restarting Bridge and choose to reset the preferences (and purge entire cache might also be a good option to try). -
Bridge CS6 crashes when adding tags or ratings
Bridge CS6 crashes when adding tags or ratings. Someone suggested upgrading video driver. It resolved the problem for a short time and then started crashing again when adding tags or ratings. Sometimes it works fine but lately it crashes almost every time I tag or rate one image. I have upgraded my video driver and reset cache and reset preferences.
Never had a crash with Photoshop CS6 or RAW ...only with Bridge when Tagging or Rating
AMD Phenom II X4 810 2.60GHz
8.0 GB RAM
Windows 7 64 bit
Thanks for your help PaulCurt Y ....saw your response to another person with the same problem.....video, printer, or scanner drivers could be the problem???? Really? My computer never crashes until I installed Bridge.
Faulting application name: Bridge.exe, version: 5.0.1.23, time stamp: 0x505aad8f
Faulting module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec4aa8e
Exception code: 0xc0000374
Fault offset: 0x00000000000c40f2
Faulting process id: 0xd78
Faulting application start time: 0x01cdf793e58dd872
Faulting application path: C:\Program Files\Adobe\Adobe Bridge CS6 (64 Bit)\Bridge.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 2d3487d6-6387-11e2-9bb4-00265549541e
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2013-01-21T04:58:21.000000000Z" />
<EventRecordID>54203</EventRecordID>
<Channel>Application</Channel>
<Computer>Paul-PC</Computer>
<Security />
</System>
- <EventData>
<Data>Bridge.exe</Data>
<Data>5.0.1.23</Data>
<Data>505aad8f</Data>
<Data>ntdll.dll</Data>
<Data>6.1.7601.17725</Data>
<Data>4ec4aa8e</Data>
<Data>c0000374</Data>
<Data>00000000000c40f2</Data>
<Data>d78</Data>
<Data>01cdf793e58dd872</Data>
<Data>C:\Program Files\Adobe\Adobe Bridge CS6 (64 Bit)\Bridge.exe</Data>
<Data>C:\Windows\SYSTEM32\ntdll.dll</Data>
<Data>2d3487d6-6387-11e2-9bb4-00265549541e</Data>
</EventData>
</Event> -
Bridge CS6 Crashes Every Time It Is Opened
Bridge CS6 crashes every time it is opened. It never gets beyond the clicking of the icon on the dock... it bounces... then closes immeadiatly. I am working on a Mac computer running OS 10.7.4 and have been forced to use Bridge CS5 instead. Is there any fix for this or any updates coming out soon?
Thanks Mike
I appreciate your comments. I will suggest they contact Markzware in Australia, they have been helpful in the past with me.
I used to produce the Magazine for this client and they decided to take on their own designer! I was just trying to help them out as you never know when they may decide to come back to me, but I can’t spend too much time on it for them - i tried - we tried - sorry!!!! (Their in-house designer didn’t have a back up as their time capsule wasn’t working… Lesson learnt I think!
Thanks for you help and thoughts.
Thanks
Phil Gibson
ApplePi Design and Print Solutions
GRAPHIC DESIGN • MAGAZINE & BOOK DESIGN • LOGO DESIGN -
Premiere CS6 crashes after enabling GPU acceleration
is there a reason this would be happening? i'm running the Nvidia 680M.
I'm currently running 8.17.13.271. when i attempt to install the new driver (306.97) for the 680M i get 'could not find compatible hardware'
The GPU seems to run fine when i don't enable GPU acceleration. after i enable GPU acceleration in the nvidia control panel i get major problems. computer crashes on boot on premiere and after effects. It takes me about 2 hours to get it to boot out of safe mode after it crashes.
Date: Wed, 28 Nov 2012 13:33:01 -0700
From: [email protected]
To: [email protected]
Subject: premiere CS6 crashes after enabling GPU acceleration
Re: premiere CS6 crashes after enabling GPU acceleration
created by John T Smith in Premiere Pro CS5, CS5.5, & CS6 - View the full discussion
>happened after i installed the 680M That is now what Hunt asked "What is the driver version/date for the nVidia" So... what is the driver version? Example... I have a GTX285 and my driver is 296.10
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Start a new discussion in Premiere Pro CS5, CS5.5, & CS6 by email or at Adobe Community
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Logic 8.02 always crashes when I select all files in Audio bin
hi, does anybody else know this prob?
Logic 8.02 always crashes when I select all files in Audio bin. (that´s the only crash I have in 2 years work, but it happens for sure)
thxHow do you select them all? Via the Audio Bin menu, via keycommand or by mouse?
-
Bridge CS6 crashes when accessing a folder containing a GIF file
Each time I try to access a folder in Bridge CS6 containing a GIF file, Bridge crashes.
Moving the file out of the folder (with Finder) stops the crash happening. I've tried with several different GIF files, diffrent ages, with and without animation. ANY GIF file causes the crash in ANY folder. Very frustrating as I can't use Bridge to use any folder with a GIF inside.
I'm using Bridge CS6 5.0.1.21 (Creative Cloud) on a Mac with OSX 10.8.2.
Saw another post suggesting using 32bit version instead of 64bit, but that's a Windows thing.
Anyone have any ideas?
Many thanks.Here's something else: I made a copy of a GIF file and changed its file extension to .jpg and then tried to view it's enclosing folder. No crash! I then made a copy of a jpeg and changed it's extension to GIF. No crash!
That is a weird route to go...
However tried it and had no problem other then not getting a preview for the jpeg and after again change to .gif the need of purging caching for the thumb.
If you want a workaround, try 'A Better Finder Rename', a cheap application that let's you change whatever you want for files or folders name, replacing etc.
You could set up a droplet for changing the extension to .jpg, drop the folder with all files on it and then again create a droplet to get the .gif back and drop it again. the set up takes 5 minutes, the result is taking only a few seconds.
You can change the extension in Bridge with Batch Rename but obviously that would not help you because you first have to select the files... -
Bridge CS6 crashes with double-click, not with "open with"
Bridge cs6 keeps crashing whenever I double click on a file (jpg/psd/raw files).
After reading on this forum I couldn't find anything that worked for me.
The strange thing is, when I select a file right click open with photoshop CS6 (default) the file opens without any problem in Photoshop.
I have my default file associations of all (image) files set to photoshop CS6.
Any Ideas what can be the problem?
(windows 7 Ultimate and I have double-click edits camera raw setting in bridge marked off, and bridge crashes too when it is marked on)
Thanks!Have made comments on this in Photoshop forum, but have not solved problem yet. http://forums.adobe.com/thread/1184356?tstart=0
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Bridge CS6 crash with double click not with "open with"
Bridge cs6 keeps crashing whenever I double click on a file (jpg/psd/raw files).
After reading on this forum I couldn't find anything that worked for me.
The strange thing is, when I select a file right click open with photoshop CS6 (default) the file opens without any problem in Photoshop.
I have my default file associations of all (image) files set to photoshop CS6.
Any Ideas what can be the problem?
(windows 7 Ultimate and I have double-click edits camera raw setting in bridge marked off, and bridge crashes too when it is marked on)
Thanks!well it never worked, and I installed several times. I kept working with bridge CS5, but I have a new camera with raw files only supported in CS6, so now I'm confronted with this problem again.
Also tried ctrl + open to reset & purge everything....
here's my log.
Faulting application name: Bridge.exe, version: 5.0.2.4, time stamp: 0x50d99f7a
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x0012f9f8
Faulting process id: 0x17a0
Faulting application start time: 0x01ce30d973f12912
Faulting application path: C:\Program Files\Adobe\Adobe Bridge CS6\Bridge.exe
Faulting module path: unknown
Report Id: b4367997-9ccc-11e2-80b9-20cf30c9d4c4 -
Bridge cs6 freezes when i select video files
Was hoping someone could help me solve this problem
I just installed CS6 master collection however am having a problem with bridge
even though bridge displays thumbnails of my avi files, every time i click on an avi file to select it bridge hangs/freezes and i have to force quit
this also happens when i select all in a folder that has avi files or other video files in it
it even happens when i select a folder that has a video file in it..it just hangs and stops responding
i still have bridge cs5 installed and it is displaying all files in folders perfectly including video files
the avi files are from my camera therefore they are really all around 1-3mins long
OS: Mac 10.6.8
i7
media stored on external hardrive firewire 8i followed your instructions and after restarting bridge it actually let me select the folder with the video files...it displayed the first 19 preview extractions with their thumbnails in the content pane in less than a second
then it took 40 minutes to show the next 80 and with these there were no thumbnail preview files
it took at least a minute after clicking on a video file for bridge to select it and tho it did display the metadata there were no preview in the preview pane
after restarting bridge a second time..i encountered the same problem as before...inability to even select the folder with the avi files
i dont know if this will help but these 3 error messages appear everytime it hangs ( i don't understand what they mean but maybe you do)
5/01/13 3:21:32 PM Adobe Bridge CS6[1097] *** __NSAutoreleaseNoPool(): Object 0x107d04b30 of class NSCFNumber autoreleased with no pool in place - just leaking
5/01/13 3:21:46 PM Adobe Bridge CS6[1097] Error loading /Library/Audio/Plug-Ins/HAL/DVCPROHDAudio.plugin/Contents/MacOS/DVCPROHDAudio: dlopen(/Library/Audio/Plug-Ins/HAL/DVCPROHDAudio.plugin/Contents/MacOS/DVCPROHDAudio, 262): no suitable image found. Did find:
/Library/Audio/Plug-Ins/HAL/DVCPROHDAudio.plugin/Contents/MacOS/DVCPROHDAudio: no matching architecture in universal wrapper
5/01/13 3:21:46 PM Adobe Bridge CS6[1097] Cannot find function pointer NewPlugIn for factory C5A4CE5B-0BB8-11D8-9D75-0003939615B6 in CFBundle/CFPlugIn 0x11ed99aa0 </Library/Audio/Plug-Ins/HAL/DVCPROHDAudio.plugin> (bundle, not loaded)
the other theory i have is maybe it has something to do with quicktime 10 player ?
thanx for all your help so far
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