Bridge cs6 freezes when i select video files

Was hoping someone could help me solve this problem
I just installed CS6 master collection however am having a problem with bridge
even though bridge displays thumbnails of my avi files, every time i click on an avi file to select it bridge hangs/freezes and i have to force quit
this also happens when i select all in a folder that has avi files or other video files in it
it even happens when i select a folder that has a video file in it..it just hangs and stops responding
i still have bridge cs5 installed and it is displaying all files in folders perfectly including video files
the avi files are from my camera therefore they are really all around 1-3mins long
OS: Mac 10.6.8
i7
media stored on external hardrive firewire 8

i followed your instructions and after restarting bridge it actually let me select the folder with the video files...it displayed the first 19 preview extractions with their thumbnails in the content pane in less than a second
then it took 40 minutes to show the next 80 and with these there were no thumbnail preview files
it took at least a minute after clicking on a video file for bridge to select it and tho it did display the metadata there were no preview in the preview pane
after restarting bridge a second time..i encountered the same problem as before...inability to even select the folder with the avi files
i dont know if this will help but these 3 error messages appear everytime it hangs ( i don't understand what they mean but maybe you do)
5/01/13 3:21:32 PM            Adobe Bridge CS6[1097]            *** __NSAutoreleaseNoPool(): Object 0x107d04b30 of class NSCFNumber autoreleased with no pool in place - just leaking
5/01/13 3:21:46 PM            Adobe Bridge CS6[1097]            Error loading /Library/Audio/Plug-Ins/HAL/DVCPROHDAudio.plugin/Contents/MacOS/DVCPROHDAudio: dlopen(/Library/Audio/Plug-Ins/HAL/DVCPROHDAudio.plugin/Contents/MacOS/DVCPROHDAudio, 262): no suitable image found.  Did find:
            /Library/Audio/Plug-Ins/HAL/DVCPROHDAudio.plugin/Contents/MacOS/DVCPROHDAudio: no matching architecture in universal wrapper
5/01/13 3:21:46 PM            Adobe Bridge CS6[1097]            Cannot find function pointer NewPlugIn for factory C5A4CE5B-0BB8-11D8-9D75-0003939615B6 in CFBundle/CFPlugIn 0x11ed99aa0 </Library/Audio/Plug-Ins/HAL/DVCPROHDAudio.plugin> (bundle, not loaded)
the other theory i have is maybe it has something to do with quicktime 10 player ?
thanx for all your help so far

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    0   ???                                     000000000000000000 0 + 0
    1   com.adobe.bridge5                       0x00000001004ebe24 ThumbMetaLib::MediaCoreInitialize() + 340
    2   com.adobe.bridge5                       0x000000010066f4c6 boost::exception_detail::error_info_injector<boost::thread_resource_error>::~error_info_i njector() + 73702
    3   com.adobe.bridge5                       0x00000001006f25e9 boost::exception_detail::error_info_injector<boost::thread_resource_error>::~error_info_i njector() + 610569
    4   com.adobe.bridge5                       0x000000010070364a boost::exception_detail::error_info_injector<boost::thread_resource_error>::~error_info_i njector() + 680298
    5   com.adobe.bridge5                       0x000000010070532e boost::exception_detail::error_info_injector<boost::thread_resource_error>::~error_info_i njector() + 687694
    6   com.adobe.bridge5                       0x00000001006d0836 boost::exception_detail::error_info_injector<boost::thread_resource_error>::~error_info_i njector() + 471894
    7   com.adobe.bridge5                       0x00000001007209e4 boost::exception_detail::error_info_injector<boost::thread_resource_error>::~error_info_i njector() + 800004
    8   com.adobe.bridge5                       0x000000010030f0e8 start + 3195192
    9   com.adobe.bridge5                       0x00000001001506c7 start + 1365783
    10  com.adobe.bridge5                       0x0000000100400c83 start + 4185299
    11  com.adobe.bridge5                       0x00000001004004bb start + 4183307
    12  com.adobe.bridge5                       0x0000000100403abe start + 4197134
    13  com.adobe.bridge5                       0x000000010040039d start + 4183021
    14  com.adobe.bridge5                       0x0000000100403abe start + 4197134
    15  com.adobe.bridge5                       0x000000010040039d start + 4183021
    16  com.adobe.bridge5                       0x0000000100403abe start + 4197134
    17  com.adobe.bridge5                       0x000000010040039d start + 4183021
    18  com.adobe.bridge5                       0x0000000100403abe start + 4197134
    19  com.adobe.bridge5                       0x000000010040039d start + 4183021
    20  com.adobe.bridge5                       0x0000000100403abe start + 4197134
    21  com.adobe.bridge5                       0x000000010040039d start + 4183021
    22  com.adobe.bridge5                       0x0000000100403abe start + 4197134
    23  com.adobe.bridge5                       0x000000010040039d start + 4183021
    24  com.adobe.bridge5                       0x0000000100403abe start + 4197134
    25  com.adobe.bridge5                       0x000000010040039d start + 4183021
    26  com.adobe.bridge5                       0x0000000100461d77 start + 4582855
    27  com.adobe.bridge5                       0x0000000100403abe start + 4197134
    28  com.adobe.bridge5                       0x000000010040039d start + 4183021
    29  com.adobe.bridge5                       0x0000000100403abe start + 4197134
    30  com.adobe.bridge5                       0x000000010040039d start + 4183021
    31  com.adobe.bridge5                       0x0000000100403abe start + 4197134
    32  com.adobe.bridge5                       0x000000010040039d start + 4183021
    33  com.adobe.bridge5                       0x0000000100403abe start + 4197134
    34  com.adobe.bridge5                       0x000000010040039d start + 4183021
    35  com.adobe.bridge5                       0x0000000100405a45 start + 4205205
    36  com.adobe.bridge5                       0x0000000100411c80 start + 4254928
    37  com.adobe.bridge5                       0x000000010040eb30 start + 4242304
    38  com.apple.AppKit                        0x00007fff95bb8220 -[NSView _drawRect:clip:] + 4437
    39  com.apple.AppKit                        0x00007fff95bb5093 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:topVi ew:] + 3058
    40  com.apple.AppKit                        0x00007fff95bb5b24 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:topVi ew:] + 5763
    41  com.apple.AppKit                        0x00007fff95bb4223 -[NSThemeFrame _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:topVi ew:] + 314
    42  com.apple.AppKit                        0x00007fff95bafe4d -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 4675
    43  com.apple.AppKit                        0x00007fff95b79d73 -[NSView displayIfNeeded] + 1830
    44  com.apple.AppKit                        0x00007fff95b792ac _handleWindowNeedsDisplayOrLayoutOrUpdateConstraints + 738
    45  com.apple.AppKit                        0x00007fff96144971 __83-[NSWindow _postWindowNeedsDisplayOrLayoutOrUpdateConstraintsUnlessPostingDisabled]_block_invoke_012 08 + 46
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    47  com.apple.CoreFoundation                0x00007fff8d976921 __CFRunLoopDoObservers + 369
    48  com.apple.CoreFoundation                0x00007fff8d951d88 __CFRunLoopRun + 728
    49  com.apple.CoreFoundation                0x00007fff8d9516b2 CFRunLoopRunSpecific + 290
    50  com.apple.HIToolbox                     0x00007fff939710a4 RunCurrentEventLoopInMode + 209
    51  com.apple.HIToolbox                     0x00007fff93970e42 ReceiveNextEventCommon + 356
    52  com.apple.HIToolbox                     0x00007fff93970cd3 BlockUntilNextEventMatchingListInMode + 62
    53  com.apple.AppKit                        0x00007fff95b76613 _DPSNextEvent + 685
    54  com.apple.AppKit                        0x00007fff95b75ed2 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
    55  com.apple.AppKit                        0x00007fff95b6d283 -[NSApplication run] + 517
    56  com.adobe.bridge5                       0x00000001003f5d16 start + 4140390
    57  com.adobe.bridge5                       0x00000001003ef309 start + 4113241
    58  com.adobe.bridge5                       0x00000001003ef16f start + 4112831
    59  com.adobe.bridge5                       0x00000001004c54b3 start + 4990211
    60  com.adobe.bridge5                       0x00000001004c51d8 start + 4989480
    61  com.adobe.bridge5                       0x0000000100002fe4 start + 52
    Thread 1:: Dispatch queue: com.apple.libdispatch-manager
    0   libsystem_kernel.dylib                  0x00007fff90364d16 kevent + 10
    1   libdispatch.dylib                       0x00007fff96f05dea _dispatch_mgr_invoke + 883
    2   libdispatch.dylib                       0x00007fff96f059ee _dispatch_mgr_thread + 54
    Thread 2:
    0   libsystem_kernel.dylib                  0x00007fff90364386 __semwait_signal + 10
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    2   com.adobe.bridge5                       0x0000000100648fdb std::_Rb_tree<SPSUAS, std::pair<SPSUAS const, int>, std::_Select1st<std::pair<SPSUAS const, int> >, std::less<SPSUAS>, std::allocator<std::pair<SPSUAS const, int> > >::_M_insert_unique(std::pair<SPSUAS const, int> const&) + 197419
    3   com.adobe.bridge5                       0x000000010062d909 std::_Rb_tree<SPSUAS, std::pair<SPSUAS const, int>, std::_Select1st<std::pair<SPSUAS const, int> >, std::less<SPSUAS>, std::allocator<std::pair<SPSUAS const, int> > >::_M_insert_unique(std::pair<SPSUAS const, int> const&) + 85081
    4   com.adobe.bridge5                       0x0000000100649326 std::_Rb_tree<SPSUAS, std::pair<SPSUAS const, int>, std::_Select1st<std::pair<SPSUAS const, int> >, std::less<SPSUAS>, std::allocator<std::pair<SPSUAS const, int> > >::_M_insert_unique(std::pair<SPSUAS const, int> const&) + 198262
    5   libsystem_c.dylib                       0x00007fff909ff742 _pthread_start + 327
    6   libsystem_c.dylib                       0x00007fff909ec181 thread_start + 13
    Thread 3:
    0   libsystem_kernel.dylib                  0x00007fff903640fa __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x00007fff90a03f89 _pthread_cond_wait + 869
    2   com.apple.CoreServices.CarbonCore          0x00007fff96fca214 TSWaitOnCondition + 108
    3   com.apple.CoreServices.CarbonCore          0x00007fff96fca3eb TSWaitOnConditionTimedRelative + 132
    4   com.apple.CoreServices.CarbonCore          0x00007fff96f2cb24 MPWaitOnQueue + 252
    5   com.adobe.ACE                           0x00000001046e92c9 0x1046b0000 + 234185
    6   com.adobe.ACE                           0x00000001046e85da 0x1046b0000 + 230874
    7   com.apple.CoreServices.CarbonCore          0x00007fff96fa17e4 PrivateMPEntryPoint + 58
    8   libsystem_c.dylib                       0x00007fff909ff742 _pthread_start + 327
    9   libsystem_c.dylib                       0x00007fff909ec181 thread_start + 13
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    0   libsystem_kernel.dylib                  0x00007fff903640fa __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x00007fff90a03f89 _pthread_cond_wait + 869
    2   com.apple.CoreServices.CarbonCore          0x00007fff96fca214 TSWaitOnCondition + 108
    3   com.apple.CoreServices.CarbonCore          0x00007fff96fca3eb TSWaitOnConditionTimedRelative + 132
    4   com.apple.CoreServices.CarbonCore          0x00007fff96f2cb24 MPWaitOnQueue + 252
    5   com.adobe.ACE                           0x00000001046e92c9 0x1046b0000 + 234185
    6   com.adobe.ACE                           0x00000001046e85da 0x1046b0000 + 230874
    7   com.apple.CoreServices.CarbonCore          0x00007fff96fa17e4 PrivateMPEntryPoint + 58
    8   libsystem_c.dylib                       0x00007fff909ff742 _pthread_start + 327
    9   libsystem_c.dylib                       0x00007fff909ec181 thread_start + 13
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    0   libsystem_kernel.dylib                  0x00007fff903640fa __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x00007fff90a03f89 _pthread_cond_wait + 869
    2   com.apple.CoreServices.CarbonCore          0x00007fff96fca214 TSWaitOnCondition + 108
    3   com.apple.CoreServices.CarbonCore          0x00007fff96fca3eb TSWaitOnConditionTimedRelative + 132
    4   com.apple.CoreServices.CarbonCore          0x00007fff96f2cb24 MPWaitOnQueue + 252
    5   com.adobe.ACE                           0x00000001046e92c9 0x1046b0000 + 234185
    6   com.adobe.ACE                           0x00000001046e85da 0x1046b0000 + 230874
    7   com.apple.CoreServices.CarbonCore          0x00007fff96fa17e4 PrivateMPEntryPoint + 58
    8   libsystem_c.dylib                       0x00007fff909ff742 _pthread_start + 327
    9   libsystem_c.dylib                       0x00007fff909ec181 thread_start + 13
    Thread 6:: ace
    0   libsystem_kernel.dylib                  0x00007fff903640fa __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x00007fff90a03f89 _pthread_cond_wait + 869
    2   com.apple.CoreServices.CarbonCore          0x00007fff96fca214 TSWaitOnCondition + 108
    3   com.apple.CoreServices.CarbonCore          0x00007fff96fca3eb TSWaitOnConditionTimedRelative + 132
    4   com.apple.CoreServices.CarbonCore          0x00007fff96f2cb24 MPWaitOnQueue + 252
    5   com.adobe.CameraRaw                     0x000000010c20da36 0x10bfc4000 + 2398774
    6   com.adobe.CameraRaw                     0x000000010c20d603 0x10bfc4000 + 2397699
    7   com.apple.CoreServices.CarbonCore          0x00007fff96fa17e4 PrivateMPEntryPoint + 58
    8   libsystem_c.dylib                       0x00007fff909ff742 _pthread_start + 327
    9   libsystem_c.dylib                       0x00007fff909ec181 thread_start + 13
    Thread 7:: ace
    0   libsystem_kernel.dylib                  0x00007fff903640fa __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x00007fff90a03f89 _pthread_cond_wait + 869
    2   com.apple.CoreServices.CarbonCore          0x00007fff96fca214 TSWaitOnCondition + 108
    3   com.apple.CoreServices.CarbonCore          0x00007fff96fca3eb TSWaitOnConditionTimedRelative + 132
    4   com.apple.CoreServices.CarbonCore          0x00007fff96f2cb24 MPWaitOnQueue + 252
    5   com.adobe.CameraRaw                     0x000000010c20da36 0x10bfc4000 + 2398774
    6   com.adobe.CameraRaw                     0x000000010c20d603 0x10bfc4000 + 2397699
    7   com.apple.CoreServices.CarbonCore          0x00007fff96fa17e4 PrivateMPEntryPoint + 58
    8   libsystem_c.dylib                       0x00007fff909ff742 _pthread_start + 327
    9   libsystem_c.dylib                       0x00007fff909ec181 thread_start + 13
    Thread 8:: ace
    0   libsystem_kernel.dylib                  0x00007fff903640fa __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x00007fff90a03f89 _pthread_cond_wait + 869
    2   com.apple.CoreServices.CarbonCore          0x00007fff96fca214 TSWaitOnCondition + 108
    3   com.apple.CoreServices.CarbonCore          0x00007fff96fca3eb TSWaitOnConditionTimedRelative + 132
    4   com.apple.CoreServices.CarbonCore          0x00007fff96f2cb24 MPWaitOnQueue + 252
    5   com.adobe.CameraRaw                     0x000000010c20da36 0x10bfc4000 + 2398774
    6   com.adobe.CameraRaw                     0x000000010c20d603 0x10bfc4000 + 2397699
    7   com.apple.CoreServices.CarbonCore          0x00007fff96fa17e4 PrivateMPEntryPoint + 58
    8   libsystem_c.dylib                       0x00007fff909ff742 _pthread_start + 327
    9   libsystem_c.dylib                       0x00007fff909ec181 thread_start + 13
    Thread 9:: cr_scratch
    0   libsystem_kernel.dylib                  0x00007fff903640fa __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x00007fff90a03f89 _pthread_cond_wait + 869
    2   com.adobe.CameraRaw                     0x000000010c50458a 0x10bfc4000 + 5506442
    3   com.adobe.CameraRaw                     0x000000010c4a9c62 0x10bfc4000 + 5135458
    4   com.adobe.CameraRaw                     0x000000010c330639 0x10bfc4000 + 3589689
    5   libsystem_c.dylib                       0x00007fff909ff742 _pthread_start + 327
    6   libsystem_c.dylib                       0x00007fff909ec181 thread_start + 13
    Thread 10:
    0   com.adobe.CoolType                      0x0000000102d8a1b4 0x102d6f000 + 111028
    1   com.adobe.CoolType                      0x0000000102d8a24b 0x102d6f000 + 111179
    2   com.adobe.CoolType                      0x0000000102d8a2cc 0x102d6f000 + 111308
    3   com.adobe.CoolType                      0x0000000102d89040 0x102d6f000 + 106560
    4   com.adobe.CoolType                      0x0000000102ed3e43 CTInit + 1050605
    5   com.adobe.CoolType                      0x0000000102ed8bad CTInit + 1070423
    6   com.adobe.CoolType                      0x0000000102e2eb04 CTInit + 373934
    7   com.adobe.CoolType                      0x0000000102e2c693 CTInit + 364605
    8   com.adobe.CoolType                      0x0000000102ed74b8 CTInit + 1064546
    9   com.adobe.CoolType                      0x0000000102e2b096 CTInit + 358976
    10  com.adobe.CoolType                      0x0000000102e2b144 CTInit + 359150
    11  com.adobe.CoolType                      0x0000000102d79fdb 0x102d6f000 + 45019
    12  com.adobe.CoolType                      0x0000000102d7a136 0x102d6f000 + 45366
    13  com.adobe.CoolType                      0x0000000102e38106 CTInit + 412336
    14  com.adobe.CoolType                      0x0000000102e37dda CTInit + 411524
    15  com.adobe.CoolType                      0x0000000102e93497 CTInit + 785985
    16  com.adobe.CoolType                      0x0000000102dca7b0 0x102d6f000 + 374704
    17  com.adobe.PDFL                          0x000000011e3d2d70 PDSysFontCreateFromCTFont + 4463
    18  com.adobe.PDFL                          0x000000011e3d2dc1 PDSysFontCreateFromCTFont + 4544
    19  com.adobe.PDFL                          0x000000011e044ad4 PDFontPSFlushIncrGlyphList + 140049
    20  com.adobe.PDFL                          0x000000011e04c84e PDFontPSFlushIncrGlyphList + 172171
    21  com.adobe.PDFL                          0x000000011e15f7b7 PDFontIsEmbedded + 2221
    22  com.adobe.PDFL                          0x000000011e07b07e PDDocSetXAPMetadataProperty + 80196
    23  com.adobe.PDFL                          0x000000011e07ff7c PDDocSetXAPMetadataProperty + 100418
    24  com.adobe.PDFL                          0x000000011e080899 PDDocSetXAPMetadataProperty + 102751
    25  com.adobe.PDFL                          0x000000011e095a6a PDDocSetXAPMetadataProperty + 189232
    26  com.adobe.PDFL                          0x000000011e0a4c31 PDDocSetXAPMetadataProperty + 251127
    27  com.adobe.PDFL                          0x000000011e0a58d1 PDDocSetXAPMetadataProperty + 254359
    28  com.adobe.PDFL                          0x000000011e0a76af PDDocSetXAPMetadataProperty + 262005
    29  com.adobe.PDFL                          0x000000011e1c7117 PDPageSetBox + 43741
    30  com.adobe.PDFL                          0x000000011e1c8c13 PDPageSetBox + 50649
    31  com.adobe.PDFL                          0x000000011e1ca8a2 PDPageSetBox + 57960
    32  com.adobe.PDFL                          0x000000011e1cbe61 PDPageDrawContentsPlaced + 3539
    33  com.adobe.PDFL                          0x000000011e1cc83d PDPageDrawContentsPlaced + 6063
    34  com.adobe.PDFL                          0x000000011e1ccaa7 PDPageDrawContentsToMemory + 391
    35  com.adobe.bridge5                       0x000000010051a4e8 DrawIntoMemoryMainProc(ZFileSpec const&, long*, long*, long*, long) + 776
    36  com.adobe.bridge5                       0x00000001005058c4 ThumbMetaLib::FBPDFFormat::ReadFile(ZFileSpec const&, int, int) + 110
    37  com.adobe.bridge5                       0x00000001005054e0 ThumbMetaLib::FBPDFFormat::ReadFile(ZFileSpec const&, int, ThumbMetaLib::ThumbnailMetaInfo&) + 198
    38  com.adobe.bridge5                       0x0000000100514775 ThumbMetaLib::FBFormatReader::ReadProof(ThumbMetaLib::FBFileFormat*, ZFileSpec const&, unsigned int, ThumbMetaLib::ThumbnailMetaInfo&, ThumbMetaLib::FBFileFormatError*) + 97
    39  com.adobe.bridge5                       0x00000001004eeeb7 ThumbMetaLib::MakeProofFromFile(ThumbMetaLib::FBFileFormat*, ZFileSpec const&, unsigned int, ThumbMetaLib::ThumbnailMetaInfo&, bool&, bool, ThumbMetaLib::FBFileFormatError*) + 471
    40  com.adobe.bridge5                       0x000000010066f6ef boost::exception_detail::error_info_injector<boost::thread_resource_error>::~error_info_i njector() + 74255
    41  com.adobe.bridge5                       0x000000010073b4eb boost::exception_detail::error_info_injector<boost::thread_resource_error>::~error_info_i njector() + 909323
    42  com.adobe.bridge5                       0x000000010073eadd boost::exception_detail::error_info_injector<boost::thread_resource_error>::~error_info_i njector() + 923133
    43  com.adobe.bridge5                       0x0000000100672774 boost::exception_detail::error_info_injector<boost::thread_resource_error>::~error_info_i njector() + 86676
    44  com.adobe.bridge5                       0x00000001004d2c99 start + 5045481
    45  com.apple.CoreServices.CarbonCore          0x00007fff96fa17e4 PrivateMPEntryPoint + 58
    46  libsystem_c.dylib                       0x00007fff909ff742 _pthread_start + 327
    47  libsystem_c.dylib                       0x00007fff909ec181 thread_start + 13
    Thread 11:
    0   libsystem_kernel.dylib                  0x00007fff903640fa __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x00007fff90a03f89 _pthread_cond_wait + 869
    2   com.adobe.bridge5                       0x0000000100671d3e boost::exception_detail::error_info_injector<boost::thread_resource_error>::~error_info_i njector() + 84062
    3   com.adobe.bridge5                       0x0000000100673d3f boost::exception_detail::error_info_injector<boost::thread_resource_error>::~error_info_i njector() + 92255
    4   com.adobe.bridge5                       0x000000010067274b boost::exception_detail::error_info_injector<boost::thread_resource_error>::~error_info_i njector() + 86635
    5   com.adobe.bridge5                       0x00000001004d2c99 start + 5045481
    6   com.apple.CoreServices.CarbonCore          0x00007fff96fa17e4 PrivateMPEntryPoint + 58
    7   libsystem_c.dylib                       0x00007fff909ff742 _pthread_start + 327
    8   libsystem_c.dylib                       0x00007fff909ec181 thread_start + 13
    Thread 12:
    0   libsystem_kernel.dylib                  0x00007fff903640fa __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x00007fff90a03f89 _pthread_cond_wait + 869
    2   com.adobe.bridge5                       0x0000000100671cf8 boost::exception_detail::error_info_injector<boost::thread_resource_error>::~error_info_i njector() + 83992
    3   com.adobe.bridge5                       0x00000001006ae71e boost::exception_detail::error_info_injector<boost::thread_resource_error>::~error_info_i njector() + 332350
    4   com.adobe.bridge5                       0x00000001004d2c99 start + 5045481
    5   com.apple.CoreServices.CarbonCore          0x00007fff96fa17e4 PrivateMPEntryPoint + 58
    6   libsystem_c.dylib                       0x00007fff909ff742 _pthread_start + 327
    7   libsystem_c.dylib                       0x00007fff909ec181 thread_start + 13
    Thread 13:
    0   libsystem_kernel.dylib                  0x00007fff903646d6 __workq_kernreturn + 10
    1   libsystem_c.dylib                       0x00007fff90a01eec _pthread_workq_return + 25
    2   libsystem_c.dylib                       0x00007fff90a01cb3 _pthread_wqthread + 412
    3   libsystem_c.dylib                       0x00007fff909ec171 start_wqthread + 13
    Thread 14:
    0   libsystem_kernel.dylib                  0x00007fff903646d6 __workq_kernreturn + 10
    1   libsystem_c.dylib                       0x00007fff90a01eec _pthread_workq_return + 25
    2   libsystem_c.dylib                       0x00007fff90a01cb3 _pthread_wqthread + 412
    3   libsystem_c.dylib                       0x00007fff909ec171 start_wqthread + 13
    Thread 15:
    0   libsystem_kernel.dylib                  0x00007fff903640fa __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x00007fff90a03f89 _pthread_cond_wait + 869
    2   com.adobe.bridge5                       0x0000000100671cf8 boost::exception_detail::error_info_injector<boost::thread_resource_error>::~error_info_i njector() + 83992
    3   com.adobe.bridge5                       0x000000010066b372 boost::exception_detail::error_info_injector<boost::thread_resource_error>::~error_info_i njector() + 56978
    4   com.adobe.bridge5                       0x000000010066939d boost::exception_detail::error_info_injector<boost::thread_resource_error>::~error_info_i njector() + 48829
    5   com.adobe.bridge5                       0x00000001004d2c99 start + 5045481
    6   com.apple.CoreServices.CarbonCore          0x00007fff96fa17e4 PrivateMPEntryPoint + 58
    7   libsystem_c.dylib                       0x00007fff909ff742 _pthread_start + 327
    8   libsystem_c.dylib                       0x00007fff909ec181 thread_start + 13
    Thread 16:
    0   libsystem_kernel.dylib                  0x00007fff903640fa __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x00007fff90a03f89 _pthread_cond_wait + 869
    2   SwitchBoardClient                       0x0000000113c8d948 void boost::condition_variable_any::wait<boost::unique_lock<boost::mutex> >(boost::unique_lock<boost::mutex>&) + 80
    3   SwitchBoardClient                       0x0000000113c81cc8 adobe::switchboard::ConnectionQueue::run() + 300
    4   SwitchBoardClient                       0x0000000113c868a3 boost::_mfi::mf0<void, adobe::switchboard::ConnectionQueue>::operator()(adobe::switchboard::ConnectionQueue*) const + 97
    5   SwitchBoardClient                       0x0000000113c86911 void boost::_bi::list1<boost::_bi::value<adobe::switchboard::ConnectionQueue*> >::operator()<boost::_mfi::mf0<void, adobe::switchboard::ConnectionQueue>, boost::_bi::list0>(boost::_bi::type<void>, boost::_mfi::mf0<void, adobe::switchboard::ConnectionQueue>&, boost::_bi::list0&, int) + 65
    6   SwitchBoardClient                       0x0000000113c8694e boost::_bi::bind_t<void, boost::_mfi::mf0<void, adobe::switchboard::ConnectionQueue>, boost::_bi::list1<boost::_bi::value<adobe::switchboard::ConnectionQueue*> > >::operator()() + 54
    7   SwitchBoardClient                       0x0000000113c8696c boost::detail::thread_data<boost::_bi::bind_t<void, boost::_mfi::mf0<void, adobe::switchboard::ConnectionQueue>, boost::_bi::list1<boost::_bi::value<adobe::switchboard::ConnectionQueue*> > > >::run() + 28
    8   SwitchBoardClient                       0x0000000113c222be thread_proxy + 89
    9   libsystem_c.dylib                       0x00007fff909ff742 _pthread_start + 327
    10  libsystem_c.dylib                       0x00007fff909ec181 thread_start + 13
    Thread 17:
    0   libsystem_kernel.dylib                  0x00007fff903640fa __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x00007fff90a03f89 _pthread_cond_wait + 869
    2   SwitchBoardClient                       0x0000000113c25a41 boost::condition_variable::wait(boost::unique_lock<boost::mutex>&) + 59
    3   SwitchBoardClient                       0x0000000113c48433 adobe::switchboard::Client::run() + 111
    4   SwitchBoardClient                       0x0000000113c50e05 boost::_mfi::mf0<void, adobe::switchboard::Client>::operator()(adobe::switchboard::Client*) const + 97
    5   SwitchBoardClient                       0x0000000113c50e49 void boost::_bi::list1<boost::_bi::value<adobe::switchboard::Client*> >::operator()<boost::_mfi::mf0<void, adobe::switchboard::Client>, boost::_bi::list0>(boost::_bi::type<void>, boost::_mfi::mf0<void, adobe::switchboard::Client>&, boost::_bi::list0&, int) + 65
    6   SwitchBoardClient                       0x0000000113c50e86 boost::_bi::bind_t<void, boost::_mfi::mf0<void, adobe::switchboard::Client>, boost::_bi::list1<boost::_bi::value<adobe::switchboard::Client*> > >::operator()() + 54
    7   SwitchBoardClient                       0x0000000113c50ea4 boost::detail::thread_data<boost::_bi::bind_t<void, boost::_mfi::mf0<void, adobe::switchboard::Client>, boost::_bi::list1<boost::_bi::value<adobe::switchboard::Client*> > > >::run() + 28
    8   SwitchBoardClient                       0x0000000113c222be thread_proxy + 89
    9   libsystem_c.dylib                       0x00007fff909ff742 _pthread_start + 327
    10  libsystem_c.dylib                       0x00007fff909ec181 thread_start + 13
    Thread 18:
    0   libsystem_kernel.dylib                  0x00007fff903640fa __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x00007fff90a03f89 _pthread_cond_wait + 869
    2   com.adobe.ape.engine                    0x000000011439ac0d APXGetHostAPI + 2516093
    3   com.adobe.ape.engine                    0x0000000114148ec1 APXGetHostAPI + 83761
    4   com.adobe.ape.engine                    0x000000011439acd1 APXGetHostAPI + 2516289
    5   com.adobe.ape.engine                    0x000000011439ad4a APXGetHostAPI + 2516410
    6   com.adobe.ape.engine                    0x000000011439ae79 APXGetHostAPI + 2516713
    7   libsystem_c.dylib                       0x00007fff909ff742 _pthread_start + 327
    8   libsystem_c.dylib                       0x00007fff909ec181 thread_start + 13
    Thread 19:
    0   libsystem_kernel.dylib                  0x00007fff903640fa __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x00007fff90a03f89 _pthread_cond_wait + 869
    2   com.adobe.ape.engine                    0x000000011439ac0d APXGetHostAPI + 2516093
    3   com.adobe.ape.engine                    0x0000000114148ec1 APXGetHostAPI + 83761
    4   com.adobe.ape.engine                    0x000000011439acd1 APXGetHostAPI + 2516289
    5   com.adobe.ape.engine                    0x000000011439ad4a APXGetHostAPI + 2516410
    6   com.adobe.ape.engine                    0x000000011439ae79 APXGetHostAPI + 2516713
    7   libsystem_c.dylib                       0x00007fff909ff742 _pthread_start + 327
    8   libsystem_c.dylib                       0x00007fff909ec181 thread_start + 13
    Thread 20:
    0   libsystem_kernel.dylib                  0x00007fff903640fa __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x00007fff90a03f89 _pthread_cond_wait + 869
    2   com.adobe.ape.engine                    0x000000011439ac0d APXGetHostAPI + 2516093
    3   com.adobe.ape.engine                    0x0000000114148ec1 APXGetHostAPI + 83761
    4   com.adobe.ape.engine                    0x000000011439acd1 APXGetHostAPI + 2516289
    5   com.adobe.ape.engine                    0x000000011439ad4a APXGetHostAPI + 2516410
    6   com.adobe.ape.engine                    0x000000011439ae79 APXGetHostAPI + 2516713
    7   libsystem_c.dylib                       0x00007fff909ff742 _pthread_start + 327
    8   libsystem_c.dylib                       0x00007fff909ec181 thread_start + 13
    Thread 21:
    0   libsystem_kernel.dylib                  0x00007fff903640fa __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x00007fff90a03f89 _pthread_cond_wait + 869
    2   com.adobe.ape.engine                    0x000000011439ac0d APXGetHostAPI + 2516093
    3   com.adobe.ape.engine                    0x0000000114148ec1 APXGetHostAPI + 83761
    4   com.adobe.ape.engine                    0x000000011439acd1 APXGetHostAPI + 2516289
    5   com.adobe.ape.engine                    0x000000011439ad4a APXGetHostAPI + 2516410
    6   com.adobe.ape.engine                    0x000000011439ae79 APXGetHostAPI + 2516713
    7   libsystem_c.dylib                       0x00007fff909ff742 _pthread_start + 327
    8   libsystem_c.dylib                       0x00007fff909ec181 thread_start + 13
    Thread 22:
    0   libsystem_kernel.dylib                  0x00007fff90362686 mach_msg_trap + 10
    1   libsystem_kernel.dylib                  0x00007fff90361c42 mach_msg + 70
    2   com.apple.CoreFoundation                0x00007fff8d94c803 __CFRunLoopServiceMachPort + 195
    3   com.apple.CoreFoundation                0x00007fff8d951ee6 __CFRunLoopRun + 1078
    4   com.apple.CoreFoundation                0x00007fff8d9516b2 CFRunLoopRunSpecific + 290
    5   com.apple.CoreMediaIO                   0x00007fff96d9c6f8 CMIO::DAL::RunLoop::OwnThread(void*) + 146
    6   com.apple.CoreMediaIO                   0x00007fff96d942de CAPThread::Entry(CAPThread*) + 156
    7   libsystem_c.dylib                       0x00007fff909ff742 _pthread_start + 327
    8   libsystem_c.dylib                       0x00007fff909ec181 thread_start + 13
    Thread 23:
    0   libsystem_kernel.dylib                  0x00007fff903640fa __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x00007fff90a03fc3 _pthread_cond_wait + 927
    2   com.adobe.ape.engine                    0x000000011439abd0 APXGetHostAPI + 2516032
    3   com.adobe.ape.engine                    0x00000001143b2ddb APXGetHostAPI + 2614859
    4   com.adobe.ape.engine                    0x000000011439acd1 APXGetHostAPI + 2516289
    5   com.adobe.ape.engine                    0x000000011439ad4a APXGetHostAPI + 2516410
    6   com.adobe.ape.engine                    0x000000011439ae79 APXGetHostAPI + 2516713
    7   libsystem_c.dylib                       0x00007fff909ff742 _pthread_start + 327
    8   libsystem_c.dylib                       0x00007fff909ec181 thread_start + 13
    Thread 24:
    0   libsystem_kernel.dylib                  0x00007fff903640fa __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x00007fff90a03fc3 _pthread_cond_wait + 927
    2   com.adobe.ape.engine                    0x000000011439abd0 APXGetHostAPI + 2516032
    3   com.adobe.ape.engine                    0x000000011452d2c3 APXGetHostAPI + 4164403
    4   com.adobe.ape.engine                    0x000000011439acd1 APXGetHostAPI + 2516289
    5   com.adobe.ape.engine                    0x000000011439ad4a APXGetHostAPI + 2516410
    6   com.adobe.ape.engine                    0x000000011439ae79 APXGetHostAPI + 2516713
    7   libsystem_c.dylib                       0x00007fff909ff742 _pthread_start + 327
    8   libsystem_c.dylib                       0x00007fff909ec181 thread_start + 13
    Thread 25:
    0   libsystem_kernel.dylib                  0x00007fff903642d2 __recvmsg + 10
    1   SwitchBoardClient                       0x0000000113c5f921 boost::asio::detail::socket_ops::recv(int, iovec*, unsigned long, int, boost::system::error_code&) + 88
    2   SwitchBoardClient                       0x0000000113c5fb93 unsigned long boost::asio::detail::reactive_socket_service<boost::asio::ip::tcp, boost::asio::detail::kqueue_reactor<false> >::receive<boost::asio::mutable_buffers_1>(boost::asio::detail::reactive_socket_service<b oost::asio::ip::tcp, boost::asio::detail::kqueue_reactor<false> >::implementation_type&, boost::asio::mutable_buffers_1 const&, int, boost::system::error_code&) + 537
    3   SwitchBoardClient                       0x0000000113c5fd08 unsigned long boost::asio::stream_socket_service<boost::asio::ip::tcp>::receive<boost::asio::mutable_bu ffers_1>(boost::asio::detail::reactive_socket_service<boost::asio::ip::tcp, boost::asio::detail::kqueue_reactor<false> >::implementation_type&, boost::asio::mutable_buffers_1 const&, int, boost::system::error_code&) + 58
    4   SwitchBoardClient                       0x0000000113c5fd42 unsigned long boost::asio::basic_stream_socket<boost::asio::ip::tcp, boost::asio::stream_socket_service<boost::asio::ip::tcp> >::read_some<boost::asio::mutable_buffers_1>(boost::asio::mutable_buffers_1 const&, boost::system::error_code&) + 56
    5   SwitchBoardClient                       0x0000000113c60dbb adobe::switchboard::Connection<boost::asio::basic_stream_socket<boost::asio::ip::tcp, boost::asio::stream_socket_service<boost::asio::ip::tcp> > >::runOne(boost::shared_ptr<adobe::switchboard::Connection<boost::asio::basic_stream_sock et<boost::asio::ip::tcp, boost::asio::stream_socket_service<boost::asio::ip::tcp> > > >&) + 185
    6   SwitchBoardClient                       0x0000000113c61063 adobe::switchboard::Connection<boost::asio::basic_stream_socket<boost::asio::ip::tcp, boost::asio::stream_socket_service<boost::asio::ip::tcp> > >::run() + 69
    7   SwitchBoardClient                       0x0000000113c50cd5 boost::_mfi::mf0<void, adobe::switchboard::Connection<boost::asio::basic_stream_socket<boost::asio::ip::tcp, boost::asio::stream_socket_service<boost::asio::ip::tcp> > > >::operator()(adobe::switchboard::Connection<boost::asio::basic_stream_socket<boost::asio ::ip::tcp, boost::asio::stream_socket_service<boost::asio::ip::tcp> > >*) const + 97
    8   SwitchBoardClient                       0x0000000113c50d19 void boost::_bi::list1<boost::_bi::value<adobe::switchboard::Connection<boost::asio::basic_str eam_socket<boost::asio::ip::tcp, boost::asio::stream_socket_service<boost::asio::ip::tcp> > >*> >::operator()<boost::_mfi::mf0<void, adobe::switchboard::Connection<boost::asio::basic_stream_socket<boost::asio::ip::tcp, boost::asio::stream_socket_service<boost::asio::ip::tcp> > > >, boost::_bi::list0>(boost::_bi::ty

    To recap ... Bridge opens OK ... but when you select a file or image ... it starts 'Building Criteria" and then CRASHES.
    Quit Bridge and find your user library (by default hidden per OSX 10.7, for quick reveal use menu Go and press option, this brings the user library in view)
    follow this path: user(your username) / library / preferences and inhere find and delete the file called "com.adobe.bridge5.plist". Then in same library go to the folder Caches / Adobe / Bridge CS6 and inhere delete both the plugin and the folder called cache.
    All files will refresh itself with new and empty ones as per first install. Now again hold down option while restart Bridge and again choose reset preferences.
    This provides you wit a new Bridge that needs to recache the files again so this will takes a bit of time and also your custom wishes for the preferences should be set again.
    Also consider using the Apple Disk utility or a maintenance application like Cocktail and choose check and repair permissions.
    Then consider the upgrade to the last week released 10.8.3 using the combo update that you can find under support on the apple website instead of using the app store to upgrade to 10.8.3.

  • Bridge CS6 crashes when adding tags or ratings

    Bridge CS6 crashes when adding tags or ratings.  Someone suggested upgrading video driver.  It resolved the problem for a short time and then started crashing again when adding tags or ratings.  Sometimes it works fine but lately it crashes almost every time I tag or rate one image.  I have upgraded my video driver and reset cache and reset preferences. 
    Never had a crash with Photoshop CS6 or RAW ...only with Bridge when Tagging or Rating
    AMD Phenom II X4 810 2.60GHz
    8.0 GB RAM
    Windows 7 64 bit
    Thanks for your help Paul

    Curt Y ....saw your response to another person with the same problem.....video, printer, or scanner drivers could be the problem????  Really?  My computer never crashes until I installed Bridge.   
    Faulting application name: Bridge.exe, version: 5.0.1.23, time stamp: 0x505aad8f
    Faulting module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec4aa8e
    Exception code: 0xc0000374
    Fault offset: 0x00000000000c40f2
    Faulting process id: 0xd78
    Faulting application start time: 0x01cdf793e58dd872
    Faulting application path: C:\Program Files\Adobe\Adobe Bridge CS6 (64 Bit)\Bridge.exe
    Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
    Report Id: 2d3487d6-6387-11e2-9bb4-00265549541e
    - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
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    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2013-01-21T04:58:21.000000000Z" />
    <EventRecordID>54203</EventRecordID>
    <Channel>Application</Channel>
    <Computer>Paul-PC</Computer>
    <Security />
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    - <EventData>
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    <Data>5.0.1.23</Data>
    <Data>505aad8f</Data>
    <Data>ntdll.dll</Data>
    <Data>6.1.7601.17725</Data>
    <Data>4ec4aa8e</Data>
    <Data>c0000374</Data>
    <Data>00000000000c40f2</Data>
    <Data>d78</Data>
    <Data>01cdf793e58dd872</Data>
    <Data>C:\Program Files\Adobe\Adobe Bridge CS6 (64 Bit)\Bridge.exe</Data>
    <Data>C:\Windows\SYSTEM32\ntdll.dll</Data>
    <Data>2d3487d6-6387-11e2-9bb4-00265549541e</Data>
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  • Extension Manager CS6 freezes when loading extensions

    Extension Manager CS6 freezes when loading extensions
    When launching Extension Manager CS6 it starts loading extensions but totally freezes when the last 30 percent of the loading extension bar is still unaccomplished. It is not possible to close the window, not even with the task manager.  I have restart the computer to get rid of it.
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    Dear Carl, thanks for the advice that made me understand how to remove an extension without using the Extension Manager. However, the problem persists, i.e the Extension Manager freezes soon after it is launched, when the last 30 percent of the loading extension bar is still unaccomplished.
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  • Bridge CS6 bug (?) opening Hasselblad RAW files

    Summary:
    Some of my Hasselblad RAW files cause an error message when opening in Bridge or PS. Further when using Bridge, more and more of these files get corrupted. I can use Nikon RAWs without problem so it does not seem to be my system or setup. I only happens with the Hasselblad RAWs. I can use Hasselblad files using the original Hasselblad software without problems so it can not be my Hasselblad camera setup which I am using for years now. Further, I can still open these CS corrupted files with the hasselblad software. When I only work with the Hasselblad software there is absolutely NO problem for years now. I only have this issue when I switch to Bridge CS6.
    Details:
    I have a set of Hasselblad FFF RAW files that I can use and open without problems in Bridge CS6 (5.0.0.399 x64). But one file of them did not show a preview icon and when I tried to open it in PS6 or RAW editor, I get an errormessage "Could not complete your request because an unexpected end-of-file was encountered.". When I open the same file in Hasselblad "Phocus" software there is no problem. I can see the preview thumb there and I can play around with the file and even export to TIF or DNG without any trouble. I can even open the exported DNG in PS or Bridge/RAW editor then. But it is impossible to work with the RAW file in Bridge.
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    No there is no issue with my Hasselblad setup because I use this for years now and it workes absolutely flawless with the Hasselblad RAW software. the problems arised when I started using Bridge CS6. When I turn back to the Hasselblad Phocus software all these corrupted files are able to open! All files are 100% ok there! It shows all the thumbs and I can export these files to TIF and DNG without any trouble. Back in Bridge I can even open the DNG files then but not the original RAW files.
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    The older FFF format is not completely supported in ACR.  I suggest using Phocus to read the FFF files and save/export as DNG, which can then be read in ACR.

  • ITunes freezes when I select help

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    Thanks, Tony

    SUCCESS!
    After trying all the suggestions above I googled the issue and came across a Windows specific forum where a guy had a software conflict with Malwarebytes.
    That got me thinking about a startup item conflict.
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    I could still access the store.
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  • PS elements 12 freezing when doing selective color and having to force quit on Mac.

    PS elements 12 freezing when doing selective color and having to force quit on Mac.  I've uninstalled and reinstalled several times and that did not work.  I've changed preferences and that did not work and i tried hitting shift+command and option at start up of program and that did not fix the problem either.

    Hi,
    We sincerely apologize for the problem customers are facing while using a trackpad with Photoshop Elements 11 & 12 on Mac OSX 10.10 (Yosemite).
    We have been actively working with Apple to resolve this problem as quickly as possible. We're hopeful this will get completely resolved in an upcoming update of Yosemite(MAC 10.10).
    In the meanwhile, you have two options to work around this problem:
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    2. Option2: Install a plug-in which should workaround the problem
    Plug-in installation instructions:
    1. Close Photoshop Elements
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    3. Unzip the file, WhiteWindowWorkaround.plugin, and move it to the Plug-In folder:
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    • For Elements 11 - //Applications/Adobe Photoshop Elements 11/Support Files/Plug-Ins/
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    Regards,
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  • When I select video to sync in iTunes it. Does not appear on my ipad2, When I select video to sync in iTunes it. Does not appear on my ipad2

    When I select video in iTunes to sync it does not appear on my ipad2, why?

    First make sure it's compatible
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  • Using the built in encode selected video files won't sync to iPad

    Hi, how is it that when I right click on a video file and choose 'encode selected video files' then select 1080p sometimes they will sync to my ipad and sometimes they won't. It seems odd that my ipad air can record and edit 1080p but mavericks encode option doesn't make compatible 1080p video files.
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    Restrictions are Off on the iPad. I was able to get the video onto my iPad by dragging and dropping it from the Playlist into the iPad on iTunes. I never had to do it that way before, but it worked. Very odd.

  • Adobe Bridge CS6 (Mac) won't open .arw files from my Sony RX100. How do I get and install the right version of Camera Raw?

    Adobe Bridge CS6 (Mac) won't open .arw files from my Sony RX100. I was told to update Camera Raw to at least 7.2. I tried to download this but got a DNG Converter instead. Where is Camera Raw? (it does not show up in a search of my hard drive. There is a folder of camera profiles but no extension or plug-in with this name). How do I find out what version I have already? How do I get the correct version?  . . . OR . . . is it the case that Bridge will never open Sony raw files directly and I will have to do a separate conversion process every time I want to use a raw file??. Can someone explain this?
    Thanks.

    A Good samaritan answered this for me on another forum
    How to update Camera Raw

  • Why do I only get the audio when I play video files?

    I only receive the audio portions when I play video files.  The video is blank/black.  This is happening with mpg., avchd and the videos posted to websites; YouTube, Facebook etc.  The only video files I can play are windows media files.  Windows media PLAYER won't play the other video files?  I have the latest updates for my video card and adobe flash player.  Thanks for any info!  Elwood  Windows 7 64 bit, i7 980x @333 6 core processor, 12 GB ram DDR 1600, Radeon 5850 GPU, OCZ Vertex 3 120GB SSD

    It is most likely that the various files contain CODEC's, that are either not installed on your computer, or PrE is not able to use them.
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    Try either of the great, free media players, VLC Player, or MediaPlayer Classic HC. Both contain many useful CODEC's, but they do NOT install them into the OS.
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