Bridge & Email - Ability to type / edit freezes - solutions? others have this issue?

The recurrence of this issue is hit or miss - I can't identify a cause or any specific instance when it occurs, but interested if anyone has ideas or if this is a glitch and will be part of an update.
Basically, what happens is you either create a new email or reply to an existing email and everythign is working fine but then if you swap out to another program (say a memo where you have notes from a mtg you want to include in the email) and go back to the email - it won't let you edit.  What I had typed up to that point is still there and saved as a draft, but no edit key is presented and buttons are Back, Save or Send.  The only way I have found to fix this is to exit the email app and re-open it and then you can edit.
Very annoying.  Ideas?

I answered your questions below, BUT while I was searching for properties, I found the REPAIR ACROBAT INSTALLATION feature, did the repair and (Voila!) the issue was resolved!
Thanks for making me search for information.
Karen
I am using Acrobat XI Pro, version 11.0.10.32.
I did not create the file I was working in during the freezes, so I tried a PDF that I created with Adobe and it also freezes when I click on COMMENT. I did discover that the COMMENTS plug-in is loaded. (see image
I have used COMMENT for years without this issue occurring. It started in the last 2 weeks.
I could not find Properties under the file menu, but found a security setting in Preferences under the Edit menu. It did not have a way to allow/disallow COMMENT.

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