Bridge email issue

From day 1 till I updated the OS on Sunday, i had no issues with the bridge email. Since then, when opening my email from either the icon or from the notification in the top left, the window opens blank white with the green loading icon, then the screen goes gray for a moment...then back to the loading screen then back to gray. In the end my email never loads. Is anyone else experiencing this, or have a fix? So far i have had fun finding fixes and work arounds for the playbook, but this is really frustrating!

I had something similar, not after an upgrade, it just happened. A hard reboot fixed it. Simple to try, just hold down the power button for about 10 seconds. Hope it works.

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Has anyone else had Bridge Email suddenly fail to load?

I have been plugging along just fine on BB Bridge since I got my Playbook last summer. Suddenly, Bridge Email will not load. It flashes a blank screen, then the outline of the email program, then back to black, then the outline again, black, etc., etc. This goes on indefinitely and email will not load.
All other Bridge applications are working as usual... calendar, contacts, BBM, etc. all work fine.
Email on the Blackberry phone itself has been completely unaffected and works fine.
Have rebooted the Playbook, done a full shutdown, un-paired, re-paired; no solutions.
Will check BB Desktop Manager to see if my most recent backup includes applications/app data. (I back up weekly)
Has anyone else experienced a problem like this? Can the core applications, such as Bridge Email (on the Playbook) be downloaded/re-installed?

MrDavid wrote:
I have been plugging along just fine on BB Bridge since I got my Playbook last summer. Suddenly, Bridge Email will not load. It flashes a blank screen, then the outline of the email program, then back to black, then the outline again, black, etc., etc. This goes on indefinitely and email will not load.
All other Bridge applications are working as usual... calendar, contacts, BBM, etc. all work fine.
Email on the Blackberry phone itself has been completely unaffected and works fine.
Have rebooted the Playbook, done a full shutdown, un-paired, re-paired; no solutions.
Will check BB Desktop Manager to see if my most recent backup includes applications/app data. (I back up weekly)
Has anyone else experienced a problem like this? Can the core applications, such as Bridge Email (on the Playbook) be downloaded/re-installed?
First off this has nothing to do with the OS2.0.1.358. I have had this problem since april 20,2011.
2. If you wouldvhave searched the forums, you would have come across threads about this specific issue. The cause bad code in a html email. I find it is an email from this forum.
There are 2 workarounds.
The first is leaving mail on your server for less time. It may clear up.
The second is to do a full backup and then doing a security wipe. Then a restore with out the app day. Restoring the app data will only put the bad code on the pb.
Make sure you are also running the most up to date bridge software on the phone.
I hope this helps.
Be a Shepard and not an iSheep.

Bridge email not loading...

bridge kinda works... ive never been able to connect bridge browser, however everything else worked fine... until today... all of a sudden, my bridge email stopped responding ... restarted both torch and pb...now it onoy stays at white screen with the green circle (loading...)..
anybody else here experiencing issues with bridge email and browser??

** UPDATE ***
just realized when you click on top left part of mail bridge app u can chose which mail boxes to view and sort..
so now i was able to see that some mail accounts where not loading and others are okay.maybe its an issue with my torch...?

No copy & paster between Playbook Browser and Bridge Email?!

Can anyone confirm the problem I see and maybe know whether RIM is working on it?
Quite often I need to paste text portions out of a website and include it in an email and send it.
In this case I copied the web adress in the PB browser and tried to paste it into the Bridged Email App.
No success, there is no paste option available. Pasting to a native PB app works!
This is a huge drawback and I am sure many other will discover this problem, sooner or later.
Is the adressed to RIM?

Bridge related issue related to language configuration of the PlayBook was solved by the following steps,
1.Unpair your devices;
2.Change language to default English;
3. reboot PlayBook;
4.Pair the devices and bridge;
5.Change the language of the PlayBook to your prefered one.
Hope that solves your issue.

PLAYBOOK BRIDGE - EMAIL ACCESS - MULTI SELECT DELETE FREEZE UP PROBLEM

I just purchased my BlackBerry Playbook Yesterday 04-30-2011, I updated to the latest OS Version: 1.0.1.1710
My playbook has been working awesome, with the exception of only having a few apps out so far... I love it. (I know the apps will come soon)
I have a Blackberry Curve 8530 on Sprint with OS Version:5.0.0.1030
When the bridge is connected it's working great. The only problem I have seen so far is this:
I've tried to check my email on my blackberry and multi select the emails as I go to delete them. When I delete the emails off my blackberry through the bridge one at a time it works GREAT. However when I use the multi select feature of the PlayBook to choose multiple emails to delete all 5-8 emails at a time I tap DELETE PlayBook ask me if I want to delete on device and/or online and, I choose on device and online. My playbook appears it will delete them like if I had selected one at a time, however it doesn't delete them, it's like the bridge freezes. Playbook acts fine and I can actually exit out of the bridge message window. I have to do a battery pull on my phone (BlackBerry Curve 8530) to get it to unfreeze. I've tried a couple of times with no success on this whole process. This is my first time posting here... Can someone help me with who I need to notify about this to get this issue resolved or at least addressed/duplicated? Anyone have any ideas? I could just individually delete the email but I like the feature of deleting multiple emails by selecting them and placing a "CHECK" beside the ones I would like to delete. Any questions please let me know!
Any help would be GREATLY appreciated!

I can delete multiple messages one at a time on my Bold 9700 way faster than I can multi-select and delete on the Playbook. Sometimes mutli-select works, sometimes it hangs, sometimes it causes Bridge email to just close. On the Bold, delete just works.
Bold 9700 - 6.0.0.448
Playbook 64G - 1.0.3.1868
Bridge - 1.0.0.83

Copy + Paste in bridged email and BBM

HI all,
Is it possible to copy and paste in bridged email and BBM? As a workaround I copy and paste content in my phone and save it as a draft to finish editing it in PB later.
32GB PB still in 1.0.6.2390
Thanks
sbarraza
BlackBerry Passport

you can copy and paste at present in non bridged apps.
Be a Shepard and not an iSheep.

Playbook bridge email viewing suggestions

It would be really nice if you could do the following while viewing bridged email from blackberry:
1) zoom & pan the email text. Sometimes rich text email have fonts so small you almost need a magnifier to view. It's a shame in a pinch-to-zoom enabled device I cannot zoom in & out of the email!
2) is there a way to download pdfs or other docs via clicking the hyperlinks in emails? for that matter, downloading docs from hyperlinks does not seem to work on the playbook browsers either!
thanks.

One more... the ability to read encrypted confidential email messages by typing in your email password as you can on the BB.
Best regards,
Brent
If you found my post helpful, please thank me with a Kudo. Thanks!

Email issues after Yosemite upgrade. Several things are happening, I delete messages only to get a error indicating that I can't delete them or if I do delete them, they reappear sometime later.

I use Apple mail on an IMAC & IMAC Mini. As I move from one to the other these email issues persist on both.
I try to clean out my email by deleting emails. I sometimes get an error message indicating I can't delete the message or when I do delete the message, then sometime later or when I go on the other computer these deleted messages reappear. I am also getting emails from some senders but the actual content belongs to another person.
I had none of these problems prior to upgrading to Yosemite.
Any suggestions would be helpful.
Chuck

adam_30 wrote:
i can go with other carrier with my iphone 5s so for all the pple that are ging to read this read it again befor saying something to mee kk thanxso for what relly happen is i when too do the update to the ios 8.1 solfwaer on my dad iphone 5 frist so i coundn`t boot it back up so i call apple an they told me how to make the iphone 5 boot backup my dad was sineg into evering his itunes an his apple id an find myi phone an there telling me that he was not sing in but i know he was so he was able to get into his email bec he forgot his password too but how is that tho i would like to know that tho me on the other hand i have been ******* lock out of all my gmail an the curreent email that google has lock me out too its the current email is lock to my iphone 5s is lock to an so the owle email i can get on its bec it save on a friends laptop an i have the frist bill that rogers send to me its pretty much its the proof-of-purchase that what rogers told me today when it talk to like 15 different pple i talk today an they all told me the same thing it shown that we did it from rogers a show the day we had it activadev an its show the number of the activadev so am i getting such a heard time to get this done for me an like in one of the postting i did say that the one rorgers supervisor mamageran guy was talking to the apple supervisor mamageran an the rogers supervisor mamageran guy told the apple supervisor mamage that he was confirmed that the iphone 5s that apple lock wasnot a lost or a hot iphone 5s to the apple supervisor mamageran so after he ending up the rogers supervisor mamageran guy told me the my frist rogers bill it the same as the proof-of-purchasean that rogers supervisor mamageran is what there a saying to be so it the rogers supervisor mamageran say that that good so apple that should be good gor u an that rogers supervisor mamageran told me the he have gave that to pple an it work for them y not me just want to know
......................................... what?

HT204017 Email issues after the latest update

I updated to the latest yosemite update yesterday and it caused email issues. I can receive emails but when I create and send emails, they just sit in my outbox. Any ideas or suggestions? Is there a way to revert back to the previous version of yosemite?

Hi roger,
I had this same issue about a month ago. I went in and had to re-enter my password for the account I was having trouble with and then restarting my computer. If that doesn't work then I have seen people that had to go into keychain and delete their email login information and after that delete the email account and re-add it. Hope this helps.
-crazy

Email Pop-UP message "Email issue detected"

Over the last week I continually receive a pop-up message with "Email issue detected" and the options of "Fix" or "Ignore"
When I selct FIX it sends a test message to my Outlook 2003. A new pop-up then appears with no fault found. However it does refer to my current email address and also an old email address which I have not used in 5-6 years.
How do I stop this and get rid of old address?

Sounds like a bit of Malware to me.
Try malware removal tool from Cnet Downloads http://download.cnet.com/windows/security-software/?tag=rb_content;main
Plenty on there to choose from
Check your exchange or major service outagesIf someone has given a helpful answer, please click on their Ratings star on the left-hand side. ***

Browser and email issues with OS 10.9.4

Had a problem that I thought had been solved. See thread here: Just installed OSX 10.9.4 - have browser and email issues
Now a week or so later, it's back. Same symptoms. I have followed the procedure posted by Linc Davis. Anybody have further ideas?
Don Hutchins

If you are using Safari, try going to Safari/Preferences/Advanced and set the develop menu to show. Go to the develop menu and select Empty Caches.
If that doesn't work, Safari/Reset Safari/Remove all web site data.
For Mail, try:
Do a backup.
Quit Mail.
Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J. When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder. Go to Library/Containers/com.apple.mail. Move the folder com.apple.mail to your desktop. You must move the entire folder, not just the contents.
Restart, re-launch Mail and test. If the problem is solved, recreate any required Mail settings and import any emails you want to save from the folder on the desktop. You can then put the folder in the Trash. If the problem remains, return the folder to where you got it replacing the one that is there.
Information learned from Linc Davis. Thanks to leonie for some information contained in this.

Just installed OSX 10.9.4 - have browser and email issues

After updating the OS to X 10.9.4, I am now getting sporadic browser and email issues.
Email will send one message from each account, then locks up and the message is "authentication refused".
Browser will bring up an internet page or sometimes several, then will lock up and no further URLs can be accessed.
Both issues are temporarily solved by rebooting the machine - but recur almost immediately.
I am pulling my hair out. Any thoughts?
Don Hutchins

Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of the test.

Bridge Email - endless loop

Playbook 64gb
Software   2.0.1.358
Free storage 59.4gb
Torch 9800
Yes Optus - Australia
Software 6.0 bundle 3049   v6.0.0.706 platform 6.6.0.246
Free memory 268562422 Bytes
Application Memory Free space 256.1mb
Device memory free space3.6gb
Blackberry Bridge – Email goes into a loop
The indicator on the top left will show I have 4 emails.   I then open BB Bridge and open Messages – I see the shape of two rectangles filling the screen, then a full white screen, then black   then back to rectangles, white, black …again and again ..   All the while the green circle (hourglass) goes around.    It is as if it has hit a programming loop.   I can exit it, and go to other Bridge options such as Contacts, calendar and they all work perfect.
I have tried restarts, I have tried breaking the ling and re connecting   I have tried removing and reinstalling bridge on my Torch
It was working …. And I can’t think of any install or changes made since it worked.
Any suggestions?     I have run out of options.
Thanks !
Gary
Solved!
Go to Solution.

Lost_at_Sea wrote:
Have you tried the three button reset. It is similar to Control - Alt - Delete on the computer. Hold down the Power Button and both volume buttons at the same time for 15 seconds and then wait 1 minute. Then hold down the power button only until the red light flashes then release it. The PB will restart in about 4 minutes. Report back.
The procedure that you are suggesting does not work with this specific problem, I have personnaly tried it, I even re-installed the OS on my Bold 9900, I have a new OS 7.1 on it, and the I was forced when I attempted to make a backup to reset the Playbook to factory setting, and I still have the same problem as mentioned by the OP
Using the Playbook and the Z10 and the Z30 and loving them
Martin

Remove FOPE Domain/O365 Domain (Admin needed) - Causing Email issues.

Good Morning,
Long time ago (2007) I messed around setting up FOPE but did not do much with it, which is or currently transitioning to Office 365? Anyways, I logged into FOPE yesterday based on some help from another company that has been unable to email us, said they
talked to Microsoft and the rep saw we had a FOPE account setup with mail server settings pointing to our old Exchange Server.. Turns out the company and many other companys that can't email us are using FOPE/O365 and Microsoft internally is using those settings
to route mail to our old On-Premise Exchange Server and not picking up our new MX record.
We have since transitioned to Google Apps (thus the new MX record), but from what we see - O365 Customers look like they are being routed to the old Exchange Server based on those settings.. It looks like FOPE is set in a "read only" mode,
I cannot change the MX record, or IP addresses to route mail to.. I would like to formally request the deletion of the Domain from both O365 and FOPE, this should resolve our Email issues. The domain in question is bangorschools DOT org
I have logged into O365 and deleted the domain leaving the onmicrosoft domain, but It doesnt look like I can do anything with FOPE.. Even if I could just change the IP address to point to google, or someone at Microsoft can remove the account all together?
Thank you,
Kyle

Hi,
when you have been transitioned to EOP your FOPE-settings will be readonly. So you should contact FOPE/EOP support for help to remove your domain from FOPE, they can do changes.
Greetings
Christian
Christian Groebner MVP Forefront

Email Issue Detected

I access my Yahoo emails via Windows Mail and I have 5 email addresses.
Intermitantly sometimes one or other hangs when I click Send/Receive, also I sometimes get a BT message pop up headed Email Issue Detected with the option to Ignore or Fix.
If I click Ignore next time I try to download my emails they come in OK
Any ideas what is happening?
I tried to post the message but can't find out how to do it?

pugwash wrote:
I get exactly the same problem that st-clares describes.
Is there no solution to this very annoying problem, for heaven's sakes!
What is the point of a forum if we cannot get a solution to such a simple problem which many more users must be experiencing?
Hi Pugwash, welcome to the forums.
This problem is typical of an account access problem that can last up to a few days. It only affects a very small number of users from time to time, and not always at the same time - hence there are not a lot of posts on this particular topic.
Over the years this has just sorted itself out for each user, without there being any specific reason for the problem. It can easily be a database access failure or some form of temporary corruption.
Can you access your email account via webmail ?
What particular email client program are you using (e.g. Outlook, Windows Mail or Thunderbird) ?
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Bridge email issue

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