Bridge enocuntered a problem and is unable to read the cache.
I'm geting this message repeatedly, even after purging the central cache. Any suggestions?
Mac OS X 10.6.8, 2GHz Intel Core 2 Duo Processor, 4 GB RAM, 2TB HD with 1TB free, Adobe Bridge CS6 5.0.1.21
Read this thread and solution offered by Omke. http://forums.adobe.com/message/4740397
Similar Messages
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When I start the program I instantly see this message: "Adobe Bridge encountered a problem and is unable to read the cache, please try purging the central cache in cache preferences to correct the situation". I have tried this and it only results in a stalled/locked program. I have tried restarting my machine multiple times and tried reconfiguring how the cache is managed. Do you have anyone who could walk me through each step to correct this problem which just started two days ago. I have owned this program for at least a year now...
BOILERPLATE TEXT:
Note that this is boilerplate text.
If you give complete and detailed information about your setup and the issue at hand,
such as your platform (Mac or Win),
exact versions of your OS, of Photoshop (not just "CS6", but something like CS6v.13.0.6) and of Bridge,
your settings in Photoshop > Preference > Performance
the type of file you were working on,
machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
what troubleshooting steps you have taken so far,
what error message(s) you receive,
if having issues opening raw files also the exact camera make and model that generated them,
if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
etc.,
someone may be able to help you (not necessarily this poster, who is not a Windows user).
a screen shot of your settings or of the image could be very helpful too.
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks! -
When opening Bridge (CS6) I get the following message: "Bridge encountered a problem and is unable to read the cache. Please try purging the central cache in Cache Preferences to correct the situation" I tried and after selecting purge cache it does not allow me to select OK. Also Bridge keeps saying "Building Criteria" with the spinning wheel and nothing happens. I tried uninstalling and reinstalling to no avail. Please help:)
Maybe a Preferences reset can help:
Numerous program settings are stored in the Adobe Bridge preferences file, including display, Adobe Photo Downloader, performance, and file-handling options.
Restoring preferences returns settings to their defaults and can often correct unusual application behavior.
Press and hold the Ctrl key (Windows) or the Option key (Mac OS) while starting Adobe Bridge.
In the Reset Settings dialog box, select one or more of the following options:
Reset Preferences
Returns preferences to their factory defaults. Some labels and ratings may be lost. Adobe Bridge creates a new preferences file when it starts.
Purge Entire Thumbnail Cache
Purging the thumbnail cache can help if Adobe Bridge is not displaying thumbnails properly. Adobe Bridge re-creates the thumbnail cache when it starts.
Reset Standard Workspaces
Returns Adobe predefined workspaces to their factory default configurations.
Click OK, or click Cancel to open Adobe Bridge without resetting preferences. -
My bridge is not working normally and keep given me this message : bridge encountered a problem and is unable to read the cache . Please try purging the central cache in cache preferences to correct the situation
And did you then actually purge the cache?
Please realize that you have given ZERO details.
BOILERPLATE TEXT:
Note that this is boilerplate text.
If you give complete and detailed information about your setup and the issue at hand,
such as your platform (Mac or Win),
exact versions of your OS, of Photoshop (not just "CS6", but something like CS6v.13.0.6) and of Bridge,
your settings in Photoshop > Preference > Performance
the type of file you were working on,
machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
what troubleshooting steps you have taken so far,
what error message(s) you receive,
if having issues opening raw files also the exact camera make and model that generated them,
if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
etc.,
someone may be able to help you (not necessarily this poster, who is not a Windows user).
a screen shot of your settings or of the image could be very helpful too.
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks! -
I have master suite cs6. on mac osx. bridge has been quitting unexpectedly. Also, getting message at start up that states that "bridge encountered a problem and is unable to read the cache. Please try purging the central cache in Cache Preferences to correct the situation" I have purged the cache several times and adjusted settings with no change. I also downloaded the entire suite and installed. Do I need to uninstall all of the programs before installing the suite? There is not an option to install only Bridge from the install package.
Maria,
Topic or subject titles should be clear, pertinent and concise so that individual users can tell at a glance if they can help or not.
That field is not for attempting to fit your entire question in there.
Please keep this in mind next time you post. Thank you. -
Our Bridge has been acting very strange. It keeps giving a dialog box of "Bridge encountered a problem and is unable to read the cache. ... purge central cache" For one, I can't find the central cache and two, I've purged the cache in bridge. Shouldn't that help? There's just all kinds of weird stuff going on. I suppose it does have something to do with the central cache, so maybe someone can tell me where to find it.
When I use the burn/dodge tool sometimes it drags and staggers and takes forever to complete whatever I'm burning/dodging. When I try to delete an image from the dock, it won't disappear but it won't display either.
Any help would be appreciated.The Central Cache is the Bridge Cache.
It's referred as the Central Cache to differentiate it from the individual folder's cache or even the individual image cache. -
Bridge Freez: "Bridge encountered a problem and is unable to read the cache. Please try purgin...'
Bridge Freez: "Bridge encountered a problem and is unable to read the cache. Please try purgin...'
I've had the same issue for years. I finally found a solution by resetting bridge to factory settings. Here's an article explaining how to fix the bridge cache issue.
http://easttexashomestead.com/2014/08/adobe-bridge-cache-error-fixed-with-factory-reset/
How to fix: "Bridge encountered a problem and is unable to read the cache. Please try purging..."
I hope this helps! -
Bridge encountered a problem and is unable to read the cache. Please try specifying a new cache location in Cache Preferences to correct the situation.
I have do this again and again and again but Bridge ask me to this each time a start up ??Maria,
Topic or subject titles should be clear, pertinent and concise so that individual users can tell at a glance if they can help or not.
That field is not for attempting to fit your entire question in there.
Please keep this in mind next time you post. Thank you. -
When opening Bridge I get this message: Bridge encountered a problem and is unable to read the cash. Please try purging the central cache in the cache preferences to correct this problem. I did this and still get this same message.Also now when deleting images they don't delete till I close and reopen Bridge. What can i do to fix this problem?
Maybe a Preferences reset can help:
Numerous program settings are stored in the Adobe Bridge preferences file, including display, Adobe Photo Downloader, performance, and file-handling options.
Restoring preferences returns settings to their defaults and can often correct unusual application behavior.
Press and hold the Ctrl key (Windows) or the Option key (Mac OS) while starting Adobe Bridge.
In the Reset Settings dialog box, select one or more of the following options:
Reset Preferences
Returns preferences to their factory defaults. Some labels and ratings may be lost. Adobe Bridge creates a new preferences file when it starts.
Purge Entire Thumbnail Cache
Purging the thumbnail cache can help if Adobe Bridge is not displaying thumbnails properly. Adobe Bridge re-creates the thumbnail cache when it starts.
Reset Standard Workspaces
Returns Adobe predefined workspaces to their factory default configurations.
Click OK, or click Cancel to open Adobe Bridge without resetting preferences. -
I have problems when using the camera on my iPhone 4S (the same for my daughter with a iPhone4)
A veil around the blurred photo, a development impossible and completely unable to read the bar code or QR code. What to do?Sounds kind of stupid, but check to make sure that your iphone case cover is not blocking the edge of the camera lens. I had a silicone case on my 3S and when it got older, it started tot slip and the edges of my pictures were blurred.
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I have a mac osx 10.411 power pc and recently i downloaded excel for mac 2004 so that i could download some program that only would work if i have excel for mac but what happen was it went to script and said that unable to read the dictionary of the application of the extension because it is not scriptable and the second pop up said the document autorun,inf could not open script editor can not open files in script editor app can any one help me how do i get these program working thank you norro460
good afternoon Limnos i think i didnt give the right info I didnt download well in a way i did i bought a copy of microsoft excel for mac 2004 i loaded on to my mac then i went and down loaded some software that said i needed to have excel you see my mac is osx 10.4,11 power pc G4 and that is were i had the problem now the excell loaded allright but the the other programs did not the pop ups say it is not scriptable or can not read dictionary if you can help m,e iam not great with computers but i along
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Has anyone run into the problem of downloading or opening an E.pdf file? I am running on 10.6.8 and am unable to open the file. Any suggestions?
That crash appears to be casued by the Facebook plug-in.
Create a new account (systempreferences -> accounts or Users & Groups on 10.7 and 10.8), make a new Library in that account, import some shots and see if the problem is repeated there. If it is, then a re-install of the app might be indicated. If it's not, then it's likely the app is okay and the problem is something in the main account. -
I had no problem connecting to my network and now all of a sudden I can't connect my iPad. Instead of prompting me for a password it comes back and says unable to join the network ("name") and then the option is Dismiss. Anyone else have that problem? I've gone thru all my settings and can't seem to find a way to log into my network. Don't get the option to put in my password. It just give me the name of my network and option of dismiss instead of password.
1. Turn router off for 30 seconds and on again
2. Settings>General>Reset>Reset Network Settings -
Cannot open CS6 Bridge. Always the same ERROR: Bridge has a problem and cannot read the cache
Cannot open CS6 Bridge. Always the same ERROR: Bridge has a problem and cannot read the cache
Try this. This is for CS6 but substitue CC and Bridge 6.
~library/caches/Adobe/Bridge CS6 and inhere should be 2 files:
Adobe Bridge Plug-in Cache
and the folder called Cache. Inhere should be 4 folders called '254', '1024', 'data' and 'full'
All those folders carry the content of the respective quality of the thumbs and preview as well as 100 % cache and Bridge database.
Any way, Since you have not used Bridge you have no relevant amount of cache and I would suggest you quit both PS and Bridge and manual delete both the items (plug in and folder called cache at the end of the Bridge CS6 path mentioned above.
(both files will refresh itself after a restart of Bridge).
To be on the save side also visit in same user library the folder Preferences and look for the file called "com.adobe.bridge5.plist" (yes it is Bridge 5 that comes with CS6, all Adobe apps have their own version number and they are presented in the same Suite version. CS6 has PS version 13 and Bridge version 5 )
also drag this file to the trash.
Then hold down option key (alt) while starting Bridge and this should give you the option to reset the preferences as mentioned earlier in this thread.
Choose reset prefs and try again. -
Dear support,
as we are uing ipcc system Cisco Application Administration - 7.0(1)_Build168 Package: Cisco Unified CCX Enhanced
when user dial service desk number after working hours must be transfer to mobile but its not working
user hearing the pop up welcome message after then user hearing the ringing then user hear the
error message i.e I'm sorry we are currenty experiencing system problems and are unable to process your call.
so please advice ....
regards
syedBefore you perform a reactive debug, I suggest you practice on a non production script.
The first thing you will need to do is, open the CRS Script Editor and log in. You cannot Reactive Debug if you're not logged in and connected to the UCCX server.
Next, press CRTL+Shift+R to open the reactive debug dialog.
Select the script name from the list for the script you are troublehsooting.
Select how long you want the system to wait for the next call before cancelling the debugger.
Press OK
Place a call into the script.
At this point a script window should open and the Start step should be highlighted in red.
Press F10 to step through the script, step by step, analyzing what's happening.
Anthony Holloway
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