Bridge Freez: "Bridge encountered a problem and is unable to read the cache. Please try purgin...'
Bridge Freez: "Bridge encountered a problem and is unable to read the cache. Please try purgin...'
I've had the same issue for years. I finally found a solution by resetting bridge to factory settings. Here's an article explaining how to fix the bridge cache issue.
http://easttexashomestead.com/2014/08/adobe-bridge-cache-error-fixed-with-factory-reset/
How to fix: "Bridge encountered a problem and is unable to read the cache. Please try purging..."
I hope this helps!
Similar Messages
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When I start the program I instantly see this message: "Adobe Bridge encountered a problem and is unable to read the cache, please try purging the central cache in cache preferences to correct the situation". I have tried this and it only results in a stalled/locked program. I have tried restarting my machine multiple times and tried reconfiguring how the cache is managed. Do you have anyone who could walk me through each step to correct this problem which just started two days ago. I have owned this program for at least a year now...
BOILERPLATE TEXT:
Note that this is boilerplate text.
If you give complete and detailed information about your setup and the issue at hand,
such as your platform (Mac or Win),
exact versions of your OS, of Photoshop (not just "CS6", but something like CS6v.13.0.6) and of Bridge,
your settings in Photoshop > Preference > Performance
the type of file you were working on,
machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
what troubleshooting steps you have taken so far,
what error message(s) you receive,
if having issues opening raw files also the exact camera make and model that generated them,
if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
etc.,
someone may be able to help you (not necessarily this poster, who is not a Windows user).
a screen shot of your settings or of the image could be very helpful too.
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks! -
When opening Bridge (CS6) I get the following message: "Bridge encountered a problem and is unable to read the cache. Please try purging the central cache in Cache Preferences to correct the situation" I tried and after selecting purge cache it does not allow me to select OK. Also Bridge keeps saying "Building Criteria" with the spinning wheel and nothing happens. I tried uninstalling and reinstalling to no avail. Please help:)
Maybe a Preferences reset can help:
Numerous program settings are stored in the Adobe Bridge preferences file, including display, Adobe Photo Downloader, performance, and file-handling options.
Restoring preferences returns settings to their defaults and can often correct unusual application behavior.
Press and hold the Ctrl key (Windows) or the Option key (Mac OS) while starting Adobe Bridge.
In the Reset Settings dialog box, select one or more of the following options:
Reset Preferences
Returns preferences to their factory defaults. Some labels and ratings may be lost. Adobe Bridge creates a new preferences file when it starts.
Purge Entire Thumbnail Cache
Purging the thumbnail cache can help if Adobe Bridge is not displaying thumbnails properly. Adobe Bridge re-creates the thumbnail cache when it starts.
Reset Standard Workspaces
Returns Adobe predefined workspaces to their factory default configurations.
Click OK, or click Cancel to open Adobe Bridge without resetting preferences. -
My bridge is not working normally and keep given me this message : bridge encountered a problem and is unable to read the cache . Please try purging the central cache in cache preferences to correct the situation
And did you then actually purge the cache?
Please realize that you have given ZERO details.
BOILERPLATE TEXT:
Note that this is boilerplate text.
If you give complete and detailed information about your setup and the issue at hand,
such as your platform (Mac or Win),
exact versions of your OS, of Photoshop (not just "CS6", but something like CS6v.13.0.6) and of Bridge,
your settings in Photoshop > Preference > Performance
the type of file you were working on,
machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
what troubleshooting steps you have taken so far,
what error message(s) you receive,
if having issues opening raw files also the exact camera make and model that generated them,
if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
etc.,
someone may be able to help you (not necessarily this poster, who is not a Windows user).
a screen shot of your settings or of the image could be very helpful too.
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks! -
I have master suite cs6. on mac osx. bridge has been quitting unexpectedly. Also, getting message at start up that states that "bridge encountered a problem and is unable to read the cache. Please try purging the central cache in Cache Preferences to correct the situation" I have purged the cache several times and adjusted settings with no change. I also downloaded the entire suite and installed. Do I need to uninstall all of the programs before installing the suite? There is not an option to install only Bridge from the install package.
Maria,
Topic or subject titles should be clear, pertinent and concise so that individual users can tell at a glance if they can help or not.
That field is not for attempting to fit your entire question in there.
Please keep this in mind next time you post. Thank you. -
Our Bridge has been acting very strange. It keeps giving a dialog box of "Bridge encountered a problem and is unable to read the cache. ... purge central cache" For one, I can't find the central cache and two, I've purged the cache in bridge. Shouldn't that help? There's just all kinds of weird stuff going on. I suppose it does have something to do with the central cache, so maybe someone can tell me where to find it.
When I use the burn/dodge tool sometimes it drags and staggers and takes forever to complete whatever I'm burning/dodging. When I try to delete an image from the dock, it won't disappear but it won't display either.
Any help would be appreciated.The Central Cache is the Bridge Cache.
It's referred as the Central Cache to differentiate it from the individual folder's cache or even the individual image cache. -
Bridge encountered a problem and is unable to read the cache. Please try specifying a new cache location in Cache Preferences to correct the situation.
I have do this again and again and again but Bridge ask me to this each time a start up ??Maria,
Topic or subject titles should be clear, pertinent and concise so that individual users can tell at a glance if they can help or not.
That field is not for attempting to fit your entire question in there.
Please keep this in mind next time you post. Thank you. -
When opening Bridge I get this message: Bridge encountered a problem and is unable to read the cash. Please try purging the central cache in the cache preferences to correct this problem. I did this and still get this same message.Also now when deleting images they don't delete till I close and reopen Bridge. What can i do to fix this problem?
Maybe a Preferences reset can help:
Numerous program settings are stored in the Adobe Bridge preferences file, including display, Adobe Photo Downloader, performance, and file-handling options.
Restoring preferences returns settings to their defaults and can often correct unusual application behavior.
Press and hold the Ctrl key (Windows) or the Option key (Mac OS) while starting Adobe Bridge.
In the Reset Settings dialog box, select one or more of the following options:
Reset Preferences
Returns preferences to their factory defaults. Some labels and ratings may be lost. Adobe Bridge creates a new preferences file when it starts.
Purge Entire Thumbnail Cache
Purging the thumbnail cache can help if Adobe Bridge is not displaying thumbnails properly. Adobe Bridge re-creates the thumbnail cache when it starts.
Reset Standard Workspaces
Returns Adobe predefined workspaces to their factory default configurations.
Click OK, or click Cancel to open Adobe Bridge without resetting preferences. -
Bridge enocuntered a problem and is unable to read the cache.
I'm geting this message repeatedly, even after purging the central cache. Any suggestions?
Mac OS X 10.6.8, 2GHz Intel Core 2 Duo Processor, 4 GB RAM, 2TB HD with 1TB free, Adobe Bridge CS6 5.0.1.21Read this thread and solution offered by Omke. http://forums.adobe.com/message/4740397
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I have just upgraded from Lightroom 5 standalone to Lightroom 6 standalone. I appear to have been automatically enrolled for a 30 day free trial of Lightroom Mobile and Creative Cloud. Reading the FAQ, it appears that after the expiry of the free trial, if I do not sign up and pay, I will only be able to view my pictures on the desktop but not edit them - surely this cannot be true. How do I un-enroll for the 30 day free trial of Lightroom Mobile and CC?
When I was signed into Adobe (which was a requirement for installing the upgrade), Lightroom 6 told my at the top right corner that I had 30 days left of my free trial of Lightroom Mobile and Creative Cloud. In parallel with this forum posting, I am chatting with Adobe support. he is away to find out how to prevent any synching with Creative Cloud during the 30 day free trial. I do not think that Creative Cloud is an application that gets installed on your PC. I think Lightroom 6 has it built in, and can use it if if you are signed up to the Creative Cloud and Lightroom Mobile (which I am for 30 days)
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I have problems when using the camera on my iPhone 4S (the same for my daughter with a iPhone4)
A veil around the blurred photo, a development impossible and completely unable to read the bar code or QR code. What to do?Sounds kind of stupid, but check to make sure that your iphone case cover is not blocking the edge of the camera lens. I had a silicone case on my 3S and when it got older, it started tot slip and the edges of my pictures were blurred.
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MY ITUNES IS SAYING ITUNES HAS ENCOUNTERED A PROBLEM AND HAS TO CLOSE ??? PLEASE HELP
I can not ope itunes one day it just did not work and its driving me crazy ? please help
This forum is for questions from those managing sites on iTunes U, Apple's service for colleges and universities to post educational material in the iTunes Store. You'll be most likely to get help with this issue if you ask in the general iTunes for Windows forums.
Regards. -
My bridge keeps reading Bridge encountered a problem and is unable tro read the cache Please try purging central cache in the Preformace cache. before it was reading low memory purge cache which I thought I did and now this wont stop coming up and I now have to restart my computer now because it wont work after the fisrt edit batch
git it
I got it to work it seems:
user library/ caches/ Adobe/ Bridge CC : Cache folder
and deleted folder. -
Adobe RoboHelp 8 has encountered a problem and needs to close.
I am trying to generate a project as WebHelp and after about 10 minutes of generating, the following error message appears: "Adobe RoboHelp 8 has encountered a problem and needs to close."
I am able to generate all other projects, just not this project.
This project is not on the network. It used to be on the network, but I moved it to my local directory awhile ago.
I tried restarting the computer. I tried generating from another computer and that did not work either.
I tried repairing the CPD through Microsoft Access. (I am not able to rename the CPD, because when I do that, almost all of my topics appear as broken links, so I use Microsoft Access to repair the CPD instead).
Is there anything else I can check or try?
Thanks,
DebbieThanks. I didn't see anything in the .HHP.
However, I think I'm getting closer to finding the solution (at least I
think I've found the problem).
I have various conditional tags. One is called "uni2" and one is called
"Remove_in_uni2".
When I generate with "uni2" excluded and "Remove_in_uni2" included, the
WebHelp generates.
When I switch them ("Remove_in_uni2" excluded and "uni2" included), then I
get the error.
I tried removing the underscores - didn't work.
I tried renaming it to RemoveIn18 - didn't work.
Any suggestions, anyone?
Thanks,
Debbie
From: Peter Grainge <[email protected]>
To: Debbie Sarig <[email protected]>
Date: 06/18/2009 09:06 AM
Subject: Adobe RoboHelp 8 has encountered a problem and needs to close.
The CPD is created from RoboHelp's internal files so a repair will not
necessarily fix the issue as Access will not know what to look for. A
rebuild is what is needed and it should not result in the broken links you
are seeing. However, that can happen and I have seen it. After repairing
the links, I had no further problems. Try generating a CHM first as if that
will create, it may make changes to the HHP that prevent the broken links.
Also take a look in the HHP for any obvious path errors.
Do you have many folders in the project? If not, creating a new project
should not be too painful as you can import all the topics in a folder in
one hit.
See http://www.grainge.org for RoboHelp and Authoring tips -
Indesign.exe has encountered a problem and needs to close.
After formatting my hard drive and reinstalling InDesign CS3, I am not able to open the program.
When I click the shortcut to start the program, it starts to load for about 10-15 seconds, then freezes and gives me this error message:
"Indesign.exe has encountered a problem and needs to close."
I tried reinstalling over the first installation. Then I downloaded the latest updates (Ver. 5.0.4)
Then I rebooted the computer. Same problem. Rebooted two more times. Same problem.
Uninstalled the program. Reinstalled. Rebooted. Same error msg. Installed update to Ver 5.9.4, same error msg.
Rebooted again, same error msg.
What's next? I am at a loss.
Thank youOk, I did the following with no luck yet...
Deleted fonts that had been dragged into the Windows Fonts folder.
Searched for adobefnt*.lst, found 6 files, deleted them.
Uninstalled InDesign again.
Downloaded CleanScript.
Did CleanScript Method 1 as described in ReadMe file:
Uninstalled InDesign
Went to documents and settings\username\application data\adobe\patchlogs
deleted adobeInDesignCS35.0.log
deleted adobeSingCS3 0.1.log
deleted adobeLinguistics CS3 3.0.0.log
Went to documents and settings\username\local settings\application data\adobe
Looked for files to delete with CS3 in the name, but did not see any.
Installed InDesign
Rebooted
Would not start
Did CleanScript Method 2 (same as you suggested)
Uninstalled InDesign
Ran Clean Script
Reboot
Run MSconfig
turned off everything not marked as "essential"
reboot
Tried to install ID
Error Msg: Windows Installer Service needs to be running
Ran MS config/ enabled Installer service
reboot
Installed ID
Tried to start it, would not start, got this error msg:
Licensing for this product has stopped working. You cannot use this prodict at this time. You must repair the problem by uninstalling and then reinstalling this product or contacting your IT...
Started MSconfig/ enabled all the old services
reboot
Tried to start ID, got same Licensing error msg
Reinstalled ID on top of the old installation
Tried to start ID
Got the OLD error msg
InDesign.exe has encountered a problem and needs to close.
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