Bridge issues with opening photos in photoshop

Today I shut down my computer and when I opened it I can't open pictures from bridge to photoshop. It only gives me preview as an option. I have a Mac. I reset preferences and that didn't fix it. Any suggestions.

Me too. After upgrade I am unable to download epubs from jw.org directly to ibooks. Checked my moms and hers is the same. Very upsetting to have to go the long way by syncing to itunes on my pc to get recent literature. Who's issue: Apple or JW? What changed? Who needs to fix it? Who to ask? Don't take the update until this is resolved!! HELP!!!

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Open photos in Photoshop

This question was posted in response to the following article: http://help.adobe.com/en_US/lightroom/using/WS2bacbdf8d487e5822dbb5f3d134b48ff7aa-8000.htm l

thanks for your response. is this new to LR 5? i always got in in previous versions of LR. interesting info!
Date: Thu, 1 Aug 2013 13:18:12 -0700
From: [email protected]
To: [email protected]
Subject: Open photos in Photoshop
    Re: Open photos in Photoshop
    created by Brett N in Photoshop Lightroom - View the full discussion
You should not see a dialog box in Lightroom when sending a raw file to Photoshop. The only time you should see a dialog with a raw file is when you don't have the same version of the Camera Raw plug-in in Photoshop to match the version of Lightroom installed.
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     Start a new discussion in Photoshop Lightroom by email or at Adobe Community
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Issue with Opening a PDF file

We have just completed an upgrade of one of our servers executing Reporting Services.   The upgrade was from 2005 to 2008.
After we have rendered a report and have it saved in PDF format, we start having issues.
If we try to open the PDF by double clicking on the file name in Windows Explorer, Adobe Reader starts, but sits unresponsive and consumes an excessive amount of CPU cycles.    It never completes the open and we have to kill the Adobe Reader process in Task Manager.
If we start Adobe Reader, and then use the Menu to do FIle -> Open, the PDF file opens immediately.
We have attempted both methods using several different versions of Adobe Reader.    The issue occurs on all versions prior to 9.3.
Since we are a service organization, we are unable to force our clients to upgrade to a more current version of Adobe Reader without providing assurances that this will correct this issue.
Has anyone else seen this type of issue with opening PDF files rendered by Reporting Services?   And if so, what is the cause and how did you correct it?
Thanks
Steve

Hi there,
Please find attached a word document which contains the error that comes up when I try to open the PDF file. This PDF was e-mailed to me from one of the Safety companies that I receive e-mails from on a regular basis. I believe I am running Windows XP and the version of Adobe is Adobe Reader X. I hope this is enough info for you.
Janice Nadeau
[signatue deleted by host]

Mac Pro 6,1 STILL having issues with Open CL (4K scaling and SpeedGrade direct link grades)

I've seen the staff responses to the issues of the new Mac Pro GPU saying that 10.9.4 fixes everything. For me, it has fixed my export issues, so I'm glad. I'm no longer getting lines and artifacts on my renders.
That's great.
However, I'm still having several issues, and they seem to be linked to Adobe and Open CL.
Here's a video that shows what's going on:
mac pro issues july 7 - YouTube
Issue #1
Like most of you probably, I'm doing 1080p exports of most things I'm working on. The first project shows a 1080p timeline with a mix of 4k, 5k, and 720p footage. Because zooming in so much on a 720p file in a 4k timeline looks so crappy, I'm doing 1080p timelines and scaling everything to the size it needs to be. I started in a 4k timeline then switched to 1080p because the 720p footage looked so terrible. However, in the 4k timeline, I didn't have any of the issues I'm showing in this first part of the video.
When I switched to the 1080p timeline, I discovered a weird quirk: When I resize the 4k (or 5k) footage to the size it needs to be (which varies based on the frame I want), it goes back to the 100% view when I'm scrubbing through it. When I pause, the size of the video goes back to the way I set it. I show this in the video. Then I show what was my working solution for the time being: "scale to frame size", which brings all the videos to the size of the sequence frame size and works fine. Later, I turn off OpenCL in premiere and when I scrub through the video, it doesn't zoom back in or only stay at the size I set when stopped. For some reason all of these issues only happen at 50% scale or smaller. It doesn't happen at, say, 60%.
I've tested this with raw R3D files and other 4K (or 5K) clips (even clips exported from After Effects) and the same thing happens. It doesn't seem to happen with 2.5k footage or 1080p footage.
Issue #2
This is the second project you'll see in the video.
After grading in speedgrade (through direct link) I open my project back up in premiere and start playing it back. The video plays back with delays and frame drops. Now normally, this would be expected. But this is 1080p pro res footage, and this is just an effect added, and the yellow bar appears indicating that open CL should be accelerating the playback and it should do so smoothly.
Maybe I was just wrong in assuming that a simple grade from speedgrade would be able to playback smoothly. I turn off the grade, and it plays normally.
But then, when I turn off open cl and leave the grade on, the video plays back without ANY issues.
So to me, it seems I'm still having issues with Open CL and adobe. I've found fixes that make it work temporarily, I don't need that kind of answer. However, I would like this to work. Is there something I'm doing wrong? Something I need to do to get this to work?
Here are my specs:
Mac Pro 6,1 (Late 2013)
3 GHz 8-Core Intel Xeon E5
64 GB 1867 MHz DDR3 ECC
AMD FirePro D700 6144 MB (x2)
OSX 10.9.4
Firmware: 2.20f18
What you're seeing is latest version of Premiere (CC 2014, v8.0.0 [169] Build)
Everything here is ProRes 422, running from a Promise Pegasus2 R4 RAID (drives: 4x Seagate Desktop HDD 4 TB SATA 6Gb/s NCQ 64MB Cache 3.5-Inch Internal Bare Drive ST4000DM000) (that's thunderbolt 2).
I've done everything: I've restarted my computer hundreds of times, I've reset NVRAM and PRAM and done power cycles.
This isn't just some issue that started with 10.9.3 of OSX, the 4k issues happened when I first switched to a 1080p sequence back in February (2014) or so, which means it was an issue even with 10.9.2 and the previous firmware release.
I've reported this issue to adobe.

That crash appears to be casued by the Facebook plug-in.
Create a new account (systempreferences -> accounts or Users & Groups on 10.7 and 10.8), make a new Library in that account, import some shots and see if the problem is repeated there. If it is, then a re-install of the app might be indicated. If it's not, then it's likely the app is okay and the problem is something in the main account.

I'm having issues with text layers in photoshop. Text layers show it's there but not visible on the canvas.

I'm having issues with text layers in photoshop. They aren't visible. I've checked font size, alignment, layer order and color. And the layer list shows that it's there. All seems well but I still can't see the text that I write. Need help trouble shooting. (I asked this question about a month ago but I got sidetracked and never circled back.) Thanks.

Please refer to your original topic (Text Layer not Visible.) instead of posting a new topic.

Issue with opening .PDF files after recalling from Symantec Enterprise Vault

Good Morning,
I am having issues with opening PDF files that have been recalled from Symantec Enterprise Vault and some of the files are anywhere from 3-4 years old. Some files open, while others return the error: Adobe Reader could not open filename.pdf because it is not a supported file type or might have been damaged. It is inconsistent as to which files it occurs with. I am not ready to believe that I have that many corrupt files out there. I am opening them on a Windows 7 Enterprise SP1 x64 desktop. Adobe 10.1.7. I have already configured the registry setting for bValidateBytesBeforeHeader that I found in another article to no avail.
The files are on a network share, but I also tried copying them to my local desktop and still received the error.
I have seen other posts regarding this error, but do not see a definitive solution and am hoping that in recent days someone has come up with a solution.
Thank You
Brian Dougherty

Not supported file type can (but not always) mean the PDF was created with an old enough version of Acrobat, that it isn't comaptible with reader X or XI.
Might have been damaged is pretty cut and dried in its meaning and interpretation.
There's a known issue with Mac OS and Safari Browser "breaking" PDFs as they download, but it's not so common for Windows. Since these are files you already had, it would be even less applicable.
You can try downloading an older version of Reader to check if it's a compatibility issue, but you'd have to uninstall the latest to do it and it'd be a lot of bother if they still don't open. It would also mean they are "broken" and cannot be repaired, that I know of.

Lightroom is not opening photos in Photoshop....

Lightroom is not opening photos in Photoshop. I click Edit in PS...it opens PS...then nothing. Please help!!

Thanks guys! I am back in the room!!
That is the only thing I didn't try as I thought it was LR related. Duh!

Issue with Open Enrolment Link in ESS - Benefits

Hi Experts,
We are facing two issues with open Enrolment Link in ESS for benefits, Need your help in resolving this. Please find the details below :
1. Benefits cost is not appearing in open enrolment Screen
Details : Monthly Contribution cost is not appearing against the Benefits Plan for which employees are already enrolled in Open Enrolment Screen, Because of this employees are not able see previous contribution before deciding on contribution amount for next Financial Year.
2. URL for Benefits plan Gets disappeared in Open enrolment Screen
Details : When Contribution is removed for any Benefits Plan the corresponding URL link disappears, But this comes up when the page is refreshed.
Could you please let us know if this is related to missing configuration or Java webdynpro code.
Our Live system is ECC6.0 SP level A4 , Please let me know if you need more details.Looking forward for your response.
Regards,
Shilpa

In regards to your first question, it could be a date issue for the infotype record. If the records for open enrollment are set to be effective for a future date, and the current record is delimited, then you won't see it in the open enrollment screen. This is true for benefits like a flex account because they have to be re-elected every plan year.
Let's say that any elections made in the current open enrollment period you are in take effect June 1, 2014. If the current record has an end date before June 1, then in the enrollment screen the employee will not see the current record because SAP is looking at June 1.
Take a look at the employee's record and at the benefit you want them to see and see what the end date is for the most recent record.

Issue with 'open with' bridge cc

hey all,
i've searched and all the discussions that 'start' with a similar question, get diverted, or people who are 'trying' to help don't really read the question, so here i hope to make is clear so the correct answer will be provided.
specs - windows 8, adobe cc suite (all updated), mainly use pshop, ai, acrobat, lightroom, dw.
BUT i have pshop and ai cs6 STILL installed, because a couple filters / plugins (nik) didn't work on CC when it was initially released. so now nik (google) is all happy with CC so i uninstalled pshop / ai cs6. but now in bridgeCC when i right click on an icon / file i'm given only one 'open with' option. so if it's a pdf that i want to open with pshop or illustrator, it shows the default 'adobe acrobat' to open with, which is correct, but i used to get the option of acrobat / pshopCC / illustratorCC but now only acrobat.
i KNOW i can go to bridgeCC preferences and change the default to something other than acrobat but then it won't give me acrobat anymore. i want the old options of having a CHOICE as the pdf may be best edited in illustrator or pshop.
even when going to bridge FILE>OPEN WITH it only gives one option.
thinking it may have been that i uninstalled pshop / ai cs6, i then uninstalled bridgeCC and redownloaded but it still gave me only one option on 'open with'
this was caused by UNINSTALLING pshop cs6 and ai cs6. i know this as fact because i did a system restore and the options came back. but since i'm not using pshop / ai cs6 anymore, i would like to uninstall them to as i'm not using them.
i've seen other people with this issue but the answer is never clear or gets sidetracked to a regedit issue, which i don't believe is true as when i right click on a file in windows explorer i can do PROPERTIES and change the associate file with but to be clear in BRIDGE CC i want MULTIPLE OPTIONS of programs / apps to open a file with.
hope this makes sense and thanks in advance.

You can add anything you want via scripting, here is an example of setting up Photoshop CS5, Photoshop CS6 and Illustrator CS6 to OpenWith.
Save the script as PLAIN text and save it with a .jsx extension. In Bridge goto Preferences - Startup Scripts and click the "Reveal My Startup Scripts"
this will open the folder where the script should be saved.
#target bridge
//Examples of Open With
//Photoshop CS5
var photoshopCS5 = new MenuElement("command", "Send to Photoshop CS5", "at the end of submenu/OpenWith");
photoshopCS5.onSelect = function (){
var photoshopCS5Path = "C:\\Program Files\\Adobe\\Adobe Photoshop CS5 (64 Bit)\\Photoshop.exe";
var sels = app.document.selections;
try{
    for(var a in sels){sels[a].openWith(photoshopCS5Path); };
    }catch(e){alert(e)}
//Photoshop CS6
var photoshopCS6 = new MenuElement("command", "Send to Photoshop CS6", "at the end of submenu/OpenWith");
photoshopCS6.onSelect = function (){
var photoshopCS6Path = "C:\\Program Files\\Adobe\\Adobe Photoshop CS6 (64 Bit)\\Photoshop.exe";
var sels = app.document.selections;
try{
    for(var a in sels){sels[a].openWith(photoshopCS6Path); };
    }catch(e){alert(e)}
//Illustrator CS6
var illustratorCS6 = new MenuElement("command", "Send to Illustrator CS6", "at the end of submenu/OpenWith");
illustratorCS6.onSelect = function (){
var illustratorCS6Path = "C:\\Program Files\\Adobe\\Adobe Illustrator CS6 (64 Bit)\\Support Files\\Contents\\Windows\\Illustrator.exe";
var sels = app.document.selections;
try{
    for(var a in sels){sels[a].openWith(illustratorCS6Path); };
    }catch(e){alert(e)}
Good luck.

Why JPEG - TIFF files in Bridge won´t open directly in Photoshop CC 2014?

Since a couple of weeks ago, whenever I click a jpeg or tiff file in Bridge (last reinstalled in 17/08/14) it won’t open directly in Photoshop CC 2014, but in Windows photo viewer. Am I doing something wrong or is it Bridge’s fault?

Thank you for your help. I tried this, but, at least in Windows OS if I do it, every time I'm within any window, a JPEG or TIFF file will open directly in Photoshop, not Windows Viewer. I contacted Adobe support and they sugested me to uninstall and reinstall Photoshop and Bridge. It took me some time, but the problem was solved. I suspect that my issue began the moment I uninstalled Photoshop CC, which was active at the same time with Photoshop CC 2014. So, if you have both, try to live with them or uninstall both apps and reinstall only CC 2014.

Adobe Bridge issue with index.html files

Hi, I have a perplexing problem.... Three weeks ago, I created a web photo gallery in Bridge. I transferred it to my website via FTP and it worked like a charm. Three days later I created another web gallery transferred it to my website using my ftp and the address of what I uploaded takes me to a blank page. I contacted my web hosting support and was told it looks like an issue with my index.html file. Here is a link to the gallery that is working: www.janieblanchard/com/galleries/prettylights/index.html
Here is the link to the site that is not working:
www.janieblanchard.com/galleries/macrogallery/index.html
Any advice would be so helpful, I've spend too many hours trying different galleries and uploading multiple times.
Thanks!

What exact camera make and model?
What specific, exact version of Adobe Camera Raw (ACR) plug-in?
What specific, exact versions of Bridge and of Yosemite?
BOILERPLATE TEXT:
Note that this is boilerplate text.
If you give complete and detailed information about your setup and the issue at hand,
such as your platform (Mac or Win),
exact versions of your OS, of Photoshop (not just "CS6", but something like CS6v.13.0.6) and of Bridge,
your settings in Photoshop > Preference > Performance
the type of file you were working on,
machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
what troubleshooting steps you have taken so far,
what error message(s) you receive,
if having issues opening raw files also the exact camera make and model that generated them,
if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
etc.,
someone may be able to help you (not necessarily this poster).
a screen shot of your settings or of the image could be very helpful too.
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks!

I'm losing LIghtroom processing changes when opening photo in Photoshop. Why?

I have been using Lightroom only for a couple of weeks. For several years I used Bridge and Camera Raw for RAW file processing. After noticing that every .DNG file I process in LIghtroom 5.4 and subsequently open in Photoshop-CS4 loses the Lightroom processing in Photoshop, I conducted the following experiment:
A .dng file that had not previously been in LR catalog was placed in folder as Original DNG.dng.
File was copied and named Lightroom Processed.dng
Both files were imported into LR
The Lightroom Processed.dng file was loaded into Develop module and Exposure set to +5.00. (Note that original is underexposed by about 1 stop and at +5 the photo is almost completely washed out.)
Lightroom Processed.dng was opened in Photoshop-CS4. (There was no prompt for "Edit a copy with Lightroom adjustments". I'm assuming it was because it was a .dng file.) The original underexposed version was displayed is PS. When Ctrl-S was used to save the file, a file entitled Lightroom Processed-Edit.tif was automatically saved in the same folder and imported into LR.
I copied the Develop Settings from Lightroom Processed.dng to LIghtroom Processed-Edit.tif and the numeric exposure setting was displayed as +5.00 BUT there are slight differences in appearance and in the histogram for the .dng and .tif versions. The .tif version is very slightly darker than the .dng version.
I opened LIghtroom Processed-Edit.tif in PS. This time I was prompted to "Edit a copy with Lightroom adjustments" along with the other two options for opening a copy without adjustments or opening original. I selected "Edit a copy with Lightroom adjustments".
I can't believe that one cannot process a raw file in Lightroom and then open it in Photoshop without having the processing one does in Lightroom carry over into Photoshop. I've never had this problem using Bridge and Camera Raw. What am I doing wrong?
Thanks in advance to all who can help with this problem.

@willard, moving from a Photoshop Bridge-ACR workflow to an Lightroom workflow there are a couple important differences to be aware off.
a. ACR/Bridge uses .xmp sidecars to read and write changes to raw files(in the case of DNG files the .xmp data is stored within the file header). ACR/ Bridge cannot read the data stored in the Lightroom Catalog. The info is in the file.
b. Lightroom by default uses a Catalog file to read and write all that you do in Lightroom. The info is in the Catalog. There is also the option to have Lightroom also write info to a sidecar .xmp file or within the file header of DNG, TIFF or JPG files. This can also be achieved by using the CTRL/CMD-S. This info in the .xmp or DNG files is used by ACR/Bridge.
c. In your case the xmp data written by LR 5 which uses the equivalent of ACR 8.4 will not be fully understood by PS CS4 which uses ACR 5.x.
d. So if you open a DNG file directly in PS CS4 there will not be full compatibly. (you may have requested Lightroom to write to the DNG file but PS CS4 cannot read it all)
Quote "(There was no prompt for "Edit a copy with Lightroom adjustments". I'm assuming it was because it was a .dng file.) "
In the Lightroom Preferences General tab> Prompts> select Reset all warning dialogs.

Windows 7/Bridge won't open files in Photoshop CS6 (cloud)

I recently got the cloud CS6 and installed photoshop cs6, then uninstalled CS5.5. But now, Windows Explorer cannot seem to find Photoshop. If I try to associate the default for any file (.jpeg, .tiff, etc.) with Photoshop, Photoshop does not show up on the list of programs. I must browse to find Photoshop exe (CS6 64). I click okay, but it continues to open the file in Windows picture viewer and to associate that file type with Windows Picture Viewer.
If I right-click on the file, it does exactly the same thing. I must browse to Photoshop.exe. But it still opens the file in Windows Picture Viewer.
Fix 1 Try Bridge Associations: I opened Bridge CS6->Edit>Preferences and made sure the files were associated with photoshop. But, when I then try to open the files from within Bridge, I get the message Windows cannot find c:Program Files\Adobe\AdobePhotoshop CS4 (64Bit)\Photoshop.exe. (my emphasis) But I haven't had CS4 installed for years. I did not have this problem when I installed CS5. So now I can't open files from either Windows explorer or Adobe Bridge.
Fix 2 Fix the Registry: So, I opened Regedit and went to HKEY_CLASSES_ROOT\Applications\Photoshop.exe\shell\open\command, and changed the (Default) from "C:\Program Files\Adobe\Adobe Photoshop CS5.1 (64 Bit)\Photoshop.exe" "%1" to "C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Photoshop.exe" "%1" . Don't know why the install left this at CS5.1. It SHOULD have changed it. EUREKA! Windows now recognizes Photoshop CS6 and I can associate files with it as usual. But I had to manually associate the native .psd file with Photoshop. along with .jpeg, .tiff and other image files.
No Fix for Bridge: But back in Bridge CS6, it's not so rosy. I still get Windows cannot find c:Program Files\Adobe\AdobePhotoshop CS4 (64Bit)\Photoshop.exe. Make sure you typed the name correctly, and then try again. If I try File--Open with--Photoshop (default), I get the same message. Clearly, Bridge thinks Photoshop CS4 is the default, and I don't know where to change that association. Preferences does not allow browsing. So Bridge is pretty much useless.
So what should I do about Bridge?
Bridge CS6 still won't open Photoshop CS6. It's still looking for CS4. I thought about reinstalling Bridge, but when I try to download it, the cloud tells me it is is already installed and won't download. I am a little worried about uninstalling it and trying again. Maybe, I'll end up with no Bridge at all. I am beginning to regret my decision to go cloud. Don't know if the install mess is just cloud or noncloud versions as well. Doesn't seem to apply to all programs either.
Postcript:
I had to go to the registry and manually change CS5.1 to CS6 for InDesign and Illustrator as well, and then manually associate .indd and .ai files with those programs. What a pain this is. Obviously, the install program didn't change the normal associations to CS6. Left them with the CS5, and then when I uninstalled that--as anyone would normally do--it lost the association completely.

Thank you David__B! Your suggestion worked perfectly. All the files are correctly associated in both Explorer and Bridge. And it didn't take all that long, mostly uninstalling. The Adobe App Manager very efficiently installs several different programs with very little fuss.
I am not sure, but I think it may have been an old plug-in to Bridge back in the CS4 era that I didn't even know I had that was causing the Bridge file association problems. Uninstalling CS5 after installing CS6 seems to be causing Win Explorer problems, not just for me. Based on this experience, I would recommend that anyone with several previous installations of Adobe CS do the following:
Save your plugins and preference files in a back up file.
Uninstall all the old adobe software.
Run the the cleaner you suggested. (http://www.adobe.com/support/contact/cscleanertool.html).
Install CS6 programs from the CCloud or wherever.
Add your plug-ins back in as you need them one at a time to be sure they work.
If you have already installed CS6 and are having file association problems, just uninstall everything and start at step one. You probably won't save time trying to fix the registry and manually associate file types--- yada yada yada.
Steps 1-6 will give you a nice clean install and salvage only good plug-ins.
Beth

Has anyone with OS X 10.7.5 had issues with corrupt photos?

We are suddenly experiencing an issue with our iMac where photos we have taken recently are now coming up with the image below. They appear fine at first in the finder view but as soon as we open them they turn into the below and then others in the same folder do the same. We copied the files to another computer and it opens the same. Apple Support is having me do an OS reeinstall, but I want to know if others are having the same issue.

Hello Drew,
Bootup holding CMD+r, or the Option/alt key to boot from the Restore partition & use Disk Utility from there to Repair the Disk, then Repair Permissions.

Images now locked, says Bridge; won't open photo

I have a fairly new w7 64 bit HP which has been doing fine with Bridge & CS4 until recently. I can load raw photos from SD to a folder on an external HD but when I try to open a photo in Bridge, the computer tells the the photo is Locked. Use Windows Explorer to alter Permissions. In W. Explorer, I've tried to set everything to Allow - but to no avail. Bridge still declares the photos to be Locked.
On a camera list, someone suggested that Version Cue may be interfering. I don't know, I'm the only person who uses the now Bridge-CS4-faulty computer so I don't need fancy protections with arcane switches hard to find.
Is there a direct way to remove the Lock on all photos, on all directories on the external HD? Meanwhile, Bridge and CS4 have become useless.
As might be surmised, I'm not a happy camper.

I should have mentionted that the Lock message was generated by both Bridge and CS4. Apparently, this problem created by the Bridge./CS4 Windows 7 interaction has to do with scratch disks. I've for many years always used an external HD scratch disk - didn't have the Locked problem until Windows 7 running CS4 and its components.
DPREview has a solution that worked when Bridge and when CS4 opened a file that had been locked.
http://forums.dpreview.com/forums/read.asp?forum=1004&message=32179836
My question was answered by DPReview. Thank you.

Bridge issues with opening photos in photoshop

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