Bridge labels and ratings problems involving Premiere Pro

I recently went on vacations and took a lot of video with my DSLR. I took a lot of time to organize the footage by batch renaming as well as adding labels and ratings within Bridge. I had assumed that adding this kind of metadata would stay with the clips upon importing to Premiere Pro but found today when I imported all of my footage the ratings and labels did not appear in Premiere but still appeared in Bridge. I couldn't find any helpful information on this topic online so any help that could be provided would be much appreciated.
P.S. All of the footage was recorded to AVCHD .mts filed on a Sony A65 DSLR and im using a 2011 I7 iMac not sure if this information is usful but I thought it couldn't hurt to provide it

Welcome to the froum. Your submittal was great.
I don't know if this will fix your problems, but you need to update to the current versions and see where that takes you. Click on Downloads/updates at top of page.
You have Bridge CS4 v.3.0.0.464 and Photoshop CS4 v.11.0 and Camera RAW 5.0.0.178. Don't know what current version of Bridge is, but you need PS v. 11.0.1 which fixed a number of mistakes. Also, the current RAW is 5.6 I believe. I am still on CS3.
eatfirst wrote:
This only seems to happen if I actually edit the photo in Camera RAW, I do not ask to save it (and remember these are JPG files so as I understand it any changes in Camera RAW would not be saved unless I ask to resave the file itself) but to open it directly into Photoshop (and I then save the finished work as a copy to a different place from Photoshop) but the act of making an edit in Camera RAW seems to affect the original file settings in some way, and that looses the labelling etc.
Edits, keywords, and rating can be stored in the XMP file. This has the same name as the file and needs to move with the file or you will loose info. If you move or rename the file, and don't use Bridge, this file could be left behind. You can see this file in Bridge, if you have show hidden files clicked in View. You can look at it in Windows Explorer if you have "show hidden files".
Check to see if you have an XMP file in the new location. If not then do you workflow in stages and see if you have an XMP file after edits before you save it to another location.
Hope this helps.

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What file(s) keep Bridge labels and ratings

Using Bridge CS4 3.0.0.464, and have lost some of the labls and ratings I had given images. I was unable to regain them
from .xmp files, or cache files, so had to get them from backed up folders of those images, though all the image files themselves
were still fine. Would be nice to know as these help me keep track of things if I'd ever lose them again. Thank you.

Dear all,
I read this post and hope to clarify the design and ask some questions:
Issue 1:
How to access folder 'user/app data/Roaming/adobe/bridge' that Curt Y mentioned:
Please note on Windows 7 or Vista, the folder 'AppData' is hiden by default, you can either show hiden files, folders and drives out by changing the OS folder options, or you can directly input the path '[CurrentUser]/AppData/Roaming/Adobe/Bridge CS5/' to enter the folder directly.
Issue 2:
Where the Labels and Ratings are stored.
For all the XMP-supported files (e.g: include almost all the Camera Raw files, Images file, PDF, Illustrator files, InDesign files, video, audio, etc. An easy way in Bridge to know whether a file is XMP-supported file or not is to show out a property named 'Supports XMP' in metadata panel by checking on the item in Bridge Preferences -> Metadata -> File Properties -> Supports XMP), the Labels and Ratings are stored in the files themselves, or the file's sidecar file (for Camera Raw files, usually it is the .xmp file with same name of the raw file)
For all the XMP-unsupported files (e.g: folders, .txt, .doc, .xls, etc...), the Labels and Ratings are stored in the hiden file named .BridgeLabelsAndRatings which located in the same folder with the XMP-unsupported files you labeled/rated.
As I know, the file's labels and Ratings info won't be stored in the folder '[CurrentUser]/AppData/Roaming/Adobe/Bridge CS5/'.
Issue 3:
Labels and Ratings lost issue
If you copy/move files inside Bridge, either XMP-supported files or XMP-unsupported file shouldn't lost their label/rating info.
If you copy/move files outside Bridge, e.g, to copy or move them in Finder or Explorer:
- XMP-supported files: Camera Raw files which have sidercar file
   will lost label/rating info because Finder/Explorer don't know their sidecar file should be bandled with the camera raw files.
- XMP-supported files: other files which don't have sidercar file
   Shouldn't lost label/rating info because the metadata has been store in the files themselves.
- XMP-unsupported files.
   Will lost label/rating info because Finder/Explorer don't know the label/rating info is stored in the hidden file .BridgeLabelsAndRatings and won't copy/move the file together.
Questions:
Peterimmn mentioned the label/rating lost when he saved a file, .
- What application do you use to save the file?
- What kind of files are you saved?
- Are the files located on local disk?
Thanks,
Melissa
Bridge QE

LR not getting labels and ratings from Bridge - SOMETIMES?

I'm starting to feel a bit masochistic 'cause I just keep trying to use Lightroom... But, there are enough things that are so much easier to do in Bridge that I still use it for everything but Lightroom's Develop module...
Anyhow, in Lightroom I loaded a directory of images (about 70). In Bridge I examined the same directory of images and rated some with 5 stars, and some of those with GREEN...
Back to LR... None of the changes show up. Looked around LR for something that would tell it to update the images in its library. The only thing I could find was the metadata/XMP/Import XMP thing, and that didn't do anything (is there something else in there that I'm just missing?). Finally, I DELETED the whole directory, and imported the images again. STILL no labels or ratings. I even shut down LR and Bridge and restarted LR to see if that'd help... Then did the metadata/XMP/Import again. Still no change.
Now I KNOW this has worked before, 'cause I've seen the images with the labels and ratings... Any ideas how come it refuses to work on these images?
BTW: If I change a label or rating in LR it shows up immediately in Bridge.

Tried that as part of the "how do I get metadata from Bridge into here" activity... On this set it still didn't bring in the changes... It may just be an aberation but its really bizarre to have different sets of images appear differently... But, since I just got killed by LR and its "Out of Memory" message I'm back to square one again anyhow.

Labels and Ratings Unavailable in Bridge

I'm able to apply neither labels nor ratings to pictures in Bridge. Additionally, although the Labels and Filters are offered under Select Filter Categories, neither actually appears in the Filter list. Seems to affect CS5 now as well.

Can you right click an image from within bridge and goto the label menu, and select a label from there?
Also to add a rating using a keyboard shortcut, press CMD-1 - 5 depending on the rating level you'd like to rate an image.
Both labels and ratings can be found under the "Label" menu as well.
Once labels and rating have been applied, the filter categories will become available.
If no labels or ratings are found, then the filter categories will not be visible.
If this doesn't help, let us know what else you're seeing, and what OS you're using
thanks.
Pete

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Could be several factors at play here. This ARTICLE might give you some tips on getting your computer ready for an editing session. Note that there are some added tips on Win7, thanks to Black Viper, near the end.
If nothing is helping, then the tips in this ARTICLE might help you find some clues amongst the breadcrumbs left behind with a hang, or crash.
The link in this ARTICLE will give you some general troubleshooting tips.
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Losing folder labels and ratings

This has been a very frustrating problem that I've had for years, now, and across several versions of Adobe Bridge. In a nutshell, Bridge seems to randomly lose labels and ratings on folders.
Further information: I am not moving nor copying these folders. If anything, I periodically add some files to some of them, but there are several that I don't even touch. One day, I'll give some of these folders a label and a rating, and the next day, some of them have lost their labels and all of them have lost their ratings. Why is this? I know that labels and ratings are primarily meant for individual files, particularly images likes JPGs, but I've never seen anything that says they cannot be used with folders. Also, note that none of my labels and ratings have disappeared from files; this only seems to be a problem with folders. Please help me to understand and fix this issue.

Also, note that none of my labels and ratings have disappeared from files; this only seems to be a problem with folders. Please help me to understand and fix this issue.
Can't help you much because I never have used labels and ratings for folders. However, like a Raw file, folders itself are not capable of storing XMP metadata, while DNG, jpeg, tiff PSD etc, can store this metadata in the file itself. When you rate or label a folder in Bridge this metadata is stored in a hidden file with a document icon called ".BridgeLabelsAndRatings".
You can check yourself on a folder with subfolders you have not rated before, in Menu View check the option to show hidden files, rate or label one folder and this file will show up. So either something has gone wrong with this file or you did unknowingly removed it somehow, just my guess.

Labels and ratings aren't being applied

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Hi
I have encountered a very strange problem. I am editing a documentary film in Premiere Pro. All material has been shot on the Sony FS 100 camera - imported into PP with the Media Browser. In one interview the last part of a clip has corrupted audio. At one point on the timeline the audio stops playing, and it sounds like a scratch on a vinyl record - two words repeating themselves to the end of the clip (See screenshot of timeline). The images are as they should. When I open the Avchd source clip in VLC the audio is working. When i Import the clip into Final Cut 7 using Log and Transfer the audio is working. My only other option would be that there is a software problem with Premiere Pro CS6. Any ideas of how to fix this issue?
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One similar, potential problem, that can develop, is when the Conforming process is interrupted, before it completes 100%.
A quick way to rule that out, would be to navigate to the Media Cache files, and Delete the CFA and PEK (Waveform Display) for that Clip, outside of Premiere Pro. Then, when you launch PrPro and Open your Project, the program will recreate both of those files. There is a little progress bar, that many do not notice. Let it complete 100%, before even touching the computer. Test.
I hope that it is as simple as that.
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- When importing footage, the footage is missing audio or video.
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Well done.

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If you would like to test the tuning and setup of your Premiere installation go to our Premiere Pro BenchMark PPBM, the Instructions page has the download file. This single download can test Premiere 6, 7 or 8 with the identical benchmark. We maybe able to tell you why you are having problems.

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Hello!
I have a strange problem with the mask tool in Premiere Pro CC 2014, and made this video to explain the problem.
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/Per Haar
Mask problem in Premiere Pro CC 2014 - YouTube

But the whole point is that I am not able to place the mask properly because of the strange way it behaving. The purpose of a mask is that it should affect the area it is located above and not somewhere else, and it should also fill the entire mask and not only a spot at the center of the mask area.
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I'm using windows 8 and when I open premiere pro then it says i need application manager, so i get it and that says i need adobe support advisor but that is discontinued and now i cant use adobe premiere pro

I'm using windows 8 and when I open premiere pro then it says i need application manager, so i get it and that says i need adobe support advisor but that is discontinued and now i cant use adobe premiere pro. what do i do now?

Do a clean (re)install:
* Download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
* Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
* Don't remove personal data when uninstalling.
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You can initially skip the step to create a new profile, that may not necessary for this issue.
See http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

Labeling and ratings in CS5

Hi:
I'd like to move my image approval and organization process toward a metadata workflow. I know Bridge offers labeling and ratings of RAW formats and they are both captured in the XMP. Are there any existing concerns - that is, is this a persistent solution so that if I need to go back to the file 5 years from now, the metadata will still be compatible in the existing XMP file? I saw some postings on the labels going white, and unfortunately, I haven't had the time to check all the previous discussions. But I'm at the point where I need to implement something different with my team and real soon. I apologize if I'm just a smidge skeptical, but I want to be certain that this will work for the long term. Thanks

I know Bridge offers labeling and ratings of RAW formats and they
are both captured in the XMP. Are there any existing concerns
Yes there are always concerns, specially when using different Raw files and
different users.
Using Raw format and rating labeling creates a separate XMP file for the
original Raw file. This travels with the file automatically as long as you
use Bridge for moving them between folders. The XMP files are by default
hidden files and therefore not visible in Bridge (If you want to check
choose menu View/show hidden files). The first time you add stars, labels or
metadata info like IPTC to a Raw file it creates such a hidden file.
But losing that file for whatever reason causes also los of rating, label
and IPTC metadata. Once developed and saved as f.i. PSD or jpeg the
metadata and rating/label is written into the file itself.
Therefore you might consider to switch to a DNG workflow. All metadata,
labeling and rating is saved into this file so no longer bothering about
losing separate XMP files.
is this a persistent solution so that if I need to go back to the file 5 years
from now, the metadata will still be compatible in the existing XMP file?
DNG is an open standard created by Adobe and as open standard likely to be
trusted for years to come. This is not certain for all the different Raw
files the vendors create for each new dSLR they produce, some of the early
ones are already hard to convert in current Raw apps.
Adobe has a free DNG Converter but if you ingest the files yourself from
card reader you could use Adobe Photo downloader and fill in some options
like converting to DNG, back up original Raw,rename and add copyright
template.
saw some postings on the labels going white,
First of all, planning to work on a filing system for your images also needs
a good back up strategy, there is always a chance something goes wrong...
The labels turning white is mainly caused by switching to other languages or
later in the process change label names to other then the default. If Bridge
can't compare the label name set in earlier times with current changed (or
other language) name it turns the label to white. However it still keeps the
name given to the file when original labeled. This is easy to select in the
filter panel where you can select all the files with same label name with a
checkmark in front.
Personally I still don't trust Bridge for using as Digital Asset Management,
have had to much trouble in the past and also believe you can't create an
app for all functions. I use Bridge very much and for all my files for
ingestion of raw files, rating, renaming metadata, open in ACR using
Tools/Photoshop/Batch, the output module for contact sheets etc etc. And I
really love it despite it is still not the app it can be.
But for my archive with 50K + of images I use Canto Cumulus Single user that
is designed for DAM. Also not perfect but very good compared with value for
money. Have also used Extensis Portfolio (to slow on my system, used
different versions) and for quit a long time iView media until Microsoft
took it over, changed the name to Media Expression and killed it not long
after.

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Bridge labels and ratings problems involving Premiere Pro

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