Bridge not recognizing internal camera memory

I've just transitioned my workflow back to a Mac environment (10.9.5) and have begun relying on Bridge CS6 to import my Canon Vixia HF20 AVCHD files directly from the camera. It works beautifully with anything saved to the SD card. However, Bridge won't recognize the camera's 32 GB internal memory. iMovie does, but I'd prefer to keep the video files in their native format. (I don't have Premiere.)
Any guesses as to the problem and if it's surmountable? I've really enjoyed the Bridge interface. (Much better than the Windows software Canon ships.) But those 32 GB contain my kids' toddlerhood, so I'd really like to back them up!! Thank you for your insight.
cheers,
Kristi

kjones8739 wrote:
I'm not sure if Bridge is using a Photoshop script. In Bridge, I choose File>Get photos from camera. I then use the Advanced Rename options to save the files according to date and time. Bridge will recognize an SD card if placed in the camera but will not recognize the internal camera drive (even absent a card).
Bridge imports the entire original file structure, which is partly why I like using it. But my searches show I'm probably an anomaly, as no one else seems to be running into this problem. (And Canon has a whole line of prosumer HD recorders with internal memory. They just ship with the world's most awful Windows software.)
That is exactly how you call the Photo Downloader script.  :-/
sigh…
Bridge imports NOTHING.  Its just a file browser, nothing more, nothing less.  It's nothing more than the old Photoshop File Browser, renamed to accommodate the illusory, fabricated concept of the "suites".  See below.
Photoshop opens nothing, edits nothing, saves nothing.  Nothing is ever "imported" into Bridge.
Bridge just hands over the files to the appropriate application, whether that be Photoshop, ACR, Illustrator or even MS Word.
It does not keep its own libraries, it doesn't store images.  It just shows you your files wherever you or other applications put them.  That's why you think "imports the entire original file structure"; it's just showing you the original "structure", whatever you mean by that, pretty much as shown by Windows file Explorer or Apple's Finder.
It also can call on various scripts, such as the "Get Pictures From Camera" script.
Anyway, I come here to help users, not to debate uninformed posters.
I'm out of this thread, but not before saying that to me any and all Windows software is indeed "the world's most awful Windows software".
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Inconsistency between or among applications in the artificial "suites" should come as no surprise.
The "suite" concept is a fabrication of Adobe marketing and bean-counting types.  The engineering teams are totally independent of each other, they are not only in different buildings but in different cities and states of the American Union, even in different countries.
The fact that they have little if any communication among them is highlighted by requests occasionally made in these forums by top Adobe engineers to let the other teams know when there are problems in one application that impact our workflow in another one.

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